Leasing Administrator
3 days ago
Birmingham
Leasing Administrator – Birmingham - £27,000 per annum + Discretionary Bonus My client, a globally established and leading Real Estate Agency, are currently seeking a Leasing Administrator on to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments. You will be providing support to the renewals and tenancy management team in the delivery of a high quality service for the benefit of clients and tenants. The successful candidate will be a good team player with strong organisational and communication skills. have the ability to work under pressure and a willingness to learn. A self-motivated individual, they will also be able to demonstrate reliability, flexibility and initiative. Duties • Provide high level of customer service to residents at all times, • Review and accept offers submitted for new lets including right to rent checks, • Complete new tenancy progression process including referencing and drafting tenancy agreements, • Process tenancy renewal paperwork, • Conduct check in, check out and midterm property inspections where required, • Compiling inventory reports and sending resident welcome packs, • Ensure lettings legal compliances are met and procedures followed, • Liaise with the Resident Experience/leasing team to ensure flats are ready for move ins, • Maintain records on the property management database, • Compile reports for portfolio analysis, monitoring and reporting, • Deal with enquiries from tenants, utility providers, local authorities, etc, • Maintain electronic files for each property in accordance with procedures, • Liaise with the property accounts team over any property queries where necessary, • Updating utility providers and local authorities of tenancy changes, • Collate data and compile client reports, • Undertake specific projects as requested by line manager, • Complete general administrative roles as and when required Skills and Experience Required • Previous property administration experience, • Good organisational skills, • Good verbal and written communication skills with a positive attitude and attention to detail, • Excellent time management, • Ability to multitask and to work accurately and effectively under pressure, • Must understand the principles and practice of customer care, • Ability to work in a team and understand team dynamics, • Must be computer literate in Microsoft Office with a high level of competence on Excel, • ARLA qualification would be preferable Working Hours: 40 hours per week, Monday to Friday, Saturdays on Rota with a day off in lieu Salary: £27,000 per annum + Discretionary bonus For more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. 0208059 7472