The Restaurant Floor Manager is responsible for overseeing the daily operations of the restaurant floor, ensuring exceptional service delivery, and managing the front-of-house staff. This role focuses on creating a positive dining experience for guests while maintaining high standards of service, cleanliness, and operational efficiency. 1. Staff Management: - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bartenders. - Train, mentor, and develop front-of-house staff to deliver outstanding customer service. - Schedule shifts and manage staff rotas to ensure proper coverage during peak dining hours. 2. Customer Service: - Greet guests, manage reservations, and ensure timely seating and service. - Address customer inquiries, complaints, and concerns promptly and professionally. - Monitor dining experience and solicit feedback to enhance customer satisfaction. 3. Operational Oversight: - Ensure the restaurant floor is clean, organized, and properly set up for service. - Collaborate with the kitchen staff to ensure timely food preparation and service. - Monitor food and beverage quality, presentation, and portion control. 4. Sales and Financial Management: - Assist in achieving sales targets and managing operational costs. - Monitor and report on daily sales and performance metrics to management. - Handle cash and credit transactions, ensuring accuracy at the point of sale. 5. Health and Safety Compliance: - Ensure compliance with health and safety regulations, food safety standards, and alcohol licensing laws. - Implement and maintain cleaning and sanitation protocols for the restaurant. 6. Event Coordination: - Assist with planning and executing special events, private parties, and catering services. - Work with management to develop promotional activities and menu specials. Qualifications: - Previous experience in a restaurant management or supervisory role. - Strong leadership and team management skills. - Excellent communication and customer service abilities. - Ability to work in a fast-paced environment and handle high-pressure situations. - Knowledge of food and beverage service, health and safety regulations, and POS systems.
Assist the sales team with day-to-day administrative tasks, including managing sales documentation, preparing proposals and contracts, and ensuring compliance with client requirements. Handle inquiries from clients, suppliers, and contractors related to construction manpower, services, and equipment. Maintain and update customer databases, ensuring accurate and up-to-date records for all client interactions. Order and Contract Management: Process sales orders from clients, ensuring all necessary details, specifications, and contract terms are properly recorded and communicated to the relevant departments. Coordinate with procurement, site managers, and logistics teams to ensure that orders for materials, equipment, or personnel are fulfilled on time and according to project schedules. Client Relationship Management: Act as a point of contact for clients, responding to inquiries, resolving issues, and providing updates on order status or ongoing projects. Build and maintain strong relationships with clients, contractors, and suppliers, ensuring high levels of customer satisfaction. Reporting and Data Analysis: Prepare regular reports for the sales team and management, including sales performance, project progress, and client feedback. Monitor sales trends and identify potential opportunities for growth or improvement. Track sales performance against targets and report on key metrics such as revenue, order volume, and customer retention. Collaboration with Other Teams: Work closely with HR and recruitment teams to ensure sufficient manpower is available for projects and to manage the deployment of personnel as needed. Coordinate with the finance department to manage invoicing, payment processing, and credit control for sales transactions. Collaborate with the project management team to ensure seamless execution of contracts and delivery of services. Process Improvement: Identify areas for improvement in sales processes and suggest more efficient systems for order processing, documentation, or communication. Implement and maintain CRM systems to streamline client interactions and sales processes. Customer Feedback and Quality Assurance: Handle any complaints or disputes from clients professionally and efficiently, ensuring timely resolution and maintaining client satisfaction. Ensure all services provided meet the company’s quality standards and comply with industry regulations.
Greek Bazaar is a warehouse for Greek/ mediterrenean foods that supply restaurants , a wholesaler and distributor of goods where detailed Stock picking, stock reporting via SAGE 50C/Connx is essential. We are currently looking for a qualified Accountant who have experience in stock data capture in Sage, stock allocation, GRN,and Goods Delivery notes, order completion, product knowledge and bar codes; Must be an expert in Sage 50 Accounts and speak greek. The Bookkeeper would manage and maintain the financial records and ensuring accurate financial reporting for all 3 branches and a wholesaler. Location is in an office in Southall (UB2) - please be sure this is suitable for you. Duties of the Accountant include: Maintaining accurate financial records using Sage 50 Accounts Processing accounts payable and accounts receivable transactions Reconciling bank accounts, credit cards and other accounts Preparing and processing invoices, credit notes and purchase orders Managing and maintaining a system for recording financial transactions Assisting with the preparation of financial statements and reports, preparing profit and loss reports a daily/weekly/monthly basis Liaising with external suppliers, our Financial Controller/Accountant, tax advisers and auditors as required Handling queries and resolving discrepancies related to financial transactions. Ensuring compliance with relevant accounting regulations and legislation Requirements for the Bookkeeper include: Experience/knowledge with experience using Sage 50 Accounts is a must Excellent attention to detail and accuracy Ability to work as part of a team Good communication (restaurants, wholesale experience) and interpersonal skills SALARY NEGOTIABLE AS PER SKILLSET/ Test will done hands on Sage to satisfy our requirements Job Type: Full-time Pay from £35.000.00,-£42.000.00as per skillset tested in SAGE stock expertise Benefits: Casual dress Discounted or free food Schedule: Monday to Friday Application question(s): Have your worked in Sage 50 Accounts, stock in warehouse situations, before? Work Location: In person
Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!
Receptionist Position Open : Roles & Responsibilities : Welcome guests in a friendly, prompt, and professional manner Check guests in, issue room keys, provide information on hotel services and room location Ensure required identification is taken from guests at check-in Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer, record and process all guest calls, messages, requests, questions, or concerns Check guests out, including resolving any late or disputed charges Accurately process all cash and credit card transactions using established procedures Issue, control, and release guest's security-deposit in line with hotel procedures Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Follow established hotel safety protocols and procedures always. Immediately report, any health and safety incident, security breaches, concerns or suspicious behaviour to the manager May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel, process cancellations, revisions, and information updates on changes. Work as part of a team and communicate as per hotel procedures to ensure excellent quality and service. What we need from you Please provide us with your resume. Freshers can apply You may be required to work nights, weekends, and/or holidays. Handling objects, products, and computer equipment.
appoints staff, assigns tasks and monitors and reviews staff performance • liaises with other staff to provide information about merchandise, special promotions etc. to customers • ensures that adequate reserves of merchandise are held, and that stock keeping is carried out efficiently • Identifying and maximising sales opportunities to meet and exceed sales targets • oversees the maintenance of financial and other records and controls security arrangements for the premises • authorises payment for supplies received and decides on vending price, discount rates and credit terms • examines quality of merchandise and ensures that effective use is made of advertising and display facilities
The Teller's role involves: - Handling customer transactions, such as deposits, withdrawals, and payments - Managing cash, counting, and balancing - Providing customer service, answering questions, and resolving issues - Processing loans, credit applications, and other banking services - Maintaining accurate records and following bank procedures The Security Officer's role involves: - Ensuring the safety and security of bank employees, customers, and assets - Monitoring CCTV cameras, alarms, and access control systems to prevent and respond to security incidents
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Prepare monthly management accounts, including posting of accruals and prepayments and phasing of budgets to then report costs against budget. 1st TB to be sent, Final TB after response to complete adjustment to 1st TB, Preparing and reviewing P&L and balance sheet reports & Month-end close down and reconciliation of nominal ledgers and reports VAT Return to be completed by Assist financial controller with the audit preparation work to allow for timely completion of the annual financial statements Maintain and reconcile cash books Ensuring that appropriate system procedures implemented and maintained. Maintain and renegotiate contracts e.g. Insurance, electric, phones etc Provide support to the financial controller and directors as required. Assisting financial controller and directors in production of budgets. Provide day to day management of the Purchase Ledger team - motivating and leading the team & also lead the way in developing processes and efficiencies Ensure the Accounts Payable team are replying to all queries in a timely manner and all queries are dealt with correctly and efficiently Authorising invoices Maintain working relationship with external supplier Supervising & signing off of the Payment Run Regular Purchase Ledge reporting and analysis to key senior managers in the business Performing the month end closing process and reconciliation of the ledgers Ensure the smooth running of the Sales Ledger department Assisting credit controller for the w/offs and credit notes on Sales Ledger. Performing the Sales Ledger month end closing process and reconciliation of the ledgers Arranging and preparation for stock takes for month end stock takes Authorization of the wastages and stock adjustment after receive justification Authorization and issuing the Purchase Orders Management meeting
Our client, a successful and well-established privately owned company, is looking to recruit a Financial Controller qualified to minimum ACCA level and above with at least 5-7 years experience in all aspects of this role. The role requires a dynamic and pro-active Financial Controller to manage all aspects of our financial operations, working closely with Accounts Assistant and other departments to ensure the accuracy of our financial results, compliance with statutory requirements, and providing key financial insights to the management team. The successful applicant will be responsible for financial management, reporting, budgeting, and the development of internal controls while also managing day-to-day routine accounting tasks. Experience working in the European market is highly desirable, as it will enhance ability to navigate diverse financial regulations, tax laws, and business practices across different jurisdictions. Key Responsibilities: - Financial Management & Reporting: Oversee all financial operations, including month-end processes, reconciliation, and the production of management reports (P&L, Balance Sheet, aged debtors, sales territory, etc.). Manage external relationships with banks, auditors, HMRC, and other stakeholders. Handle treasury, hedging, FX, and risk management. - Accounts & Compliance: Manage accounting for international trade, including bank guarantees and letters of credit. Oversee R&D tax credit claims and maintain the Fixed Asset register. Ensure accurate and timely month-end and year-end reconciliations before submission to external auditors. - Credit Control: Monitor and manage credit control activities, maintaining detailed records of debt chasing for month-end reporting. - Budgeting & Forecasting: Develop and manage cash flow, budgeting, and expenditure forecasts. Produce monthly management accounts, including variance analysis and forecast vs. actual results. - Internal Controls & Process Improvement: Regularly update and create new accounting procedures. Continuously improve management reports and financial controls. - Team Leadership: Oversee and appraise finance staff, fostering a culture of continuous improvement and development. Qualifications Required: - Minimum ACCA - FCCA or higher/equivalent qualification a must. - 5-7 years of financial management experience, with expertise in month-end processes, financial reporting, and international trade. - Proficiency in accounting software (e.g., SAP, Oracle, SAGE 50) and MS Office, especially Excel. - Experience in the European market is a plus. - Skills: - Strong analytical, communication, and leadership skills. - Ability to manage multiple priorities and meet deadlines. - Experience in the electronics/niche tech market a plus The successful candidate will have excellent numeracy and communication skills (both face-to-face and via the telephone) and must be a good team player. This is a varied and challenging hands on role and the successful applicant will need to be able to commute to the office two to three days per week, so will need to be based in the Cambridge area.
Bondcare (Darrington) Ltd We're a small friendly team based in the centre of Pontefract, free parking provided. Job Description Answering the telephone and dealing with enquiries/queries. Liaising with care homes for occupancy levels and inputting new clients and any changes to funding on the in-house software systems. Running any changes and accurately uploading to SAGE. Preparing statements for families and Local Authorities. Sales Ledger bank reconciliation on SAGE. Preparation & processing of invoices in a timely manner, ensuring accurate records and relevant information is correct. Debt & Credit control, issuing of monthly statements & reminders, following up with telephone calls to clients with outstanding or missed bills. Distributing of post & banking of cheques. Payroll - inputting new starters, SSP and attachment of earnings on SAGE payroll, processing payroll for homes within the group. General office administration duties. Experience preferred: Knowledge of SAGE 50 Payroll/ SAGE 200 Payroll and Sales Ledger experience Proficient in Microsoft, especially Excel Numeric, good attention to detail & focused
- Raising sales invoices and purchase orders - Processing supplier invoices - Entering staff expenses - Reconciliation of supplier and customer accounts - Accounts Payable, preparing payments to suppliers - Credit control function - Monitor and manage accounts payable and receivables - Entering bank transactions - Maintaining accurate and up-to-date financial records - Assisting with month-end and year-end
Responsibilities · Create & prepare Sales Invoices using HaloPSA · Create & prepare Recurring Invoices using HaloPSA · Proof, approve & send any Invoices sent from peers using Xero (four eye checks) · Daily bank reconciliations · Review and creation of Supplier Purchase Orders using HaloPSA and Xero · Process Accounts Payable invoices sent to us using Xero · Reconcile Accounts Payable invoices against Purchase Orders and Recurring Reports for accuracy and to ensure costs are rebilled appropriately · Credit Control - continual review of client outstanding invoices and chasing where necessary · Handle day-to-day billing queries from clients and suppliers · Continual review of supplier outstanding bills and schedule & process regular supplier payments to ensure we pay on time · Process the monthly payroll and ensure relevant submissions are sent in a timely manner (HMRC, pensions, etc) · Collate information required and answer any queries for external bookkeeper’s month-end process · Continual review of processes to make them more efficient and improve · Work alongside other team members to ensure holiday & absence cover is provided Skills and Attributes · Perseverance and attention to detail · Numerical and analytical skills · Excel competent (eg should be able to easily work with lookups and PivotTables) · Able to meet deadlines · Able to multi-task and work with a high volume of transactions Experience · 2-3 years’ accounts team experience · Ideal candidates will have HaloPSA & MSP experience