Customer analyst jobs in United Kingdom - Page 6

We are partnered with a high‑growth bank looking for a Quality Assurance Senior Analyst. The role requires someone to complete quality assurance reviews to ensure policies and procedures are being followed. Conduct quality assurance reviews across operational areas, including Customer Service, Pay

Focus on WD are seeking skilled Workday Reporting & Analytics Analyst to join a mature International Workday customer who are heavily invested with the Workday Product!. Job Title: Workday Reporting & Analytics Analyst. Join an industry leading Global Workday Customer as a Workday Reporting & Analyt

The Customer Success Analyst will be responsible for ensuring that our global client base received an exemplary standard of customer support across multi-channels – via email, phone and live chat. Help customers with their trading and administrative issues to full resolution in a pro‑active mann

Data Analyst - AML/KYC - London. Join to apply for the Data Analyst - AML/KYC- London - Northern Trust role at Jobs via eFinancialCareers. The Data Analyst will join our First Line of Defence (1LOD) Anti-Money Laundering (AML)/Know Your Customer (KYC) function.

Data Analyst / Data Scientist - Microsoft Fabric, Databricks, Power BI Up to £600 per day (Inside IR35 - Umbrella) London / Hybrid (Must be UK Based, 1-2 days per week onsite may be required) I am currently working with a leading consultancy who are looking for a Data Analyst / Data Scientist with strong Microsoft Fabric, Databricks and Power BI skills, and previous experience of working on Finance Programmes to work closely with a high profile end customer. Proven experience as Data Analyst / Data Scientist within a large Enterprise Scale organisation Demonstrable experience using Microsoft Fabric, Databricks and Power BI amongst other Microsoft technologies Working knowledge of AI related Projects / Programmes of work Flexible approach towards hybrid working when required Proficiency in Data Science tooling such as R Immediate availability Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please do not apply if you are seeking your first role in cyber security - look out for our Graduate SOC Analyst roles instead Salary: 40,00046,000 depending on experience Shares: We operate an EMI scheme and you will earn over time a slice of the CyPro pie. Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days) Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf ). Working Hours: 4 days on, 4 days off, rotating day/night shifts Training: Budget for one certification/course per year Start Date: ASAP We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs). Our Founders Jonny & Rob spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals. Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights. At CyPro, youll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations. Youll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. Youll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures. As the team grows further, youll have the flexibility to focus more deeply on the areas that interest you most whether thats advanced detection engineering, threat intelligence, incident response leadership or platform automation. If youre ambitious and want to help shape something rather than simply follow a process, this is the right environment for you. Security Monitoring & Incident Response Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic. Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour. Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework. Refine existing detection logic based on false positive analysis and threat evolution. Threat Intelligence & Enrichment Analyse threat intelligence feeds to identify relevant threats and vulnerabilities. Participate in proactive threat hunting sprints to identify risks before they escalate. Respond to client queries regarding investigations, coverage and data flows. Internal Security Operations Support the management of CyPros internal security environment. Help ensure our internal security posture reflects the same standards we deliver to clients. Professional Development Actively participate in ongoing training and capability development. Youll need to operate in an environment with few guardrails and help build things as we grow. # Always Improving were a growing business and want our people to grow with us. University educated with a degree in computer science, information security or equivalent At least one year of experience in a SOC environment monitoring and responding to incidents Microsoft Sentinel and Defender hands-on expertise Experience with SIEM, IDS/IPS and threat intelligence platforms Familiarity with incident response frameworks and security best practice Identify, troubleshoot and resolve complex security issues. Attention to Detail: Ensure accurate detection, analysis and documentation. Analytical Thinking: Comfortable interpreting complex security data. Dive into data sets and problems to uncover patterns and root causes. Intro Discussion (20 minutes, Remote): An initial chat to learn more about you and the role. # A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.

Junior Application Support Analyst – trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award-winning global support team to solve problems and respond to clients’ requirements. Respond promptly to client support requests and inquiries. Provide customer support for order entry, risk management, and exchange connectivity issues. Conduct detailed analysis of complex order and trade histories. Coordinate the deployment and configuration of the company's products for new customers. Manage the distribution and installation of software enhancements and upgrades. Collaborate with exchanges and internal software engineers to test and implement new software releases. Assist the infrastructure team in testing and completing server and network upgrade projects. Good understanding of Linux OS Ability to manage and prioritise work and can maintain high levels of productivity with minimal supervision. The role is London City based, 5 days in the office. This role suits a fresh STEM graduate with a passion for Linux, you will be using Linux at home and will have a confident command of the terminal, this role could also suit a candidate with some commercial experience with Linux and an appetite to work in financial services technology.

As a Customer Growth Business Analyst, you will drive revenue expansion by analyzing customer behaviors, identifying growth opportunities, and enabling data‑driven decision‑making. Customer Growth Business Analyst – HiBob. You will collaborate closely with Customer, Product, and Finance stakeh

We are looking for a Customer Supply Chain Analyst to join the Customer Supply Chain team. The Customer Supply Chain Analyst plays a key role in supporting the day-to-day performance monitoring and optimisation of the regional supply chain. This role works cross-functionally with internal teams and

We are looking for a Data Analyst on a Fixed Term Contract (6 months) to join RAPP. Responsibilities include: regular contractual reporting; forecasting of campaign DM and email volumes; post-campaign evaluations; audience profiling; customer journey and behavioural analysis; deeper dive analytical

Zopa each year! Not just any customer, but high value exchange relationships where customers derive immense value from our products, and in turn generate great value for our business. A bank that listens to what our customers don’t like about finance and does the opposite. Customer Growth is Zopa'

As a Principal Support Analyst – Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments.While not the final escalation point, you will play a key role in resolving co

We’re on a mission to take the headache out of utilities by providing them all in one place.One bill for energy, broadband, mobile and insurance and a whole lot of savings!.We’re aiming to double in size as we help more people to stop wasting time and money.Big ambitions, to be delivered by peop

As a Data Analyst, specialising in Marketing you will be responsible for collecting, analysing, and interpreting marketing data to support decision‑making across campaigns, channels, and customer segments. While the role is primarily focused around Marketing Data, there will be scope for involveme

We are seeking a proactive and customer-focused Service Desk Analyst to join our IT team. Previous experience in a 1st Line/Service Desk or IT Support role. Excellent communication and customer service skills.

We are seeking a commercially focused Web & CRM Analyst to drive incremental revenue growth through eCommerce conversion rate optimisation and customer lifetime value enhancement. Monitoring overall digital performance, flagging trends or anomalies, and contributing to weekly, monthly, and quarterly

Business Analyst, Digital Analyst, or similar role. Contribute to continuous improvement of ecommerce and customer-facing systems. What you will need to succeed as a Business Analyst.

As a Customer Services Analyst at Bank of London, you will play a crucial role in ensuring exceptional service delivery to our continually growing client base. The role will involve significant input into the client onboarding process, building client profiles through the construction of the Bank Wi

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.

Senior Product Analyst, Customer Growth. Help build valuation models that predict the lifetime value of customers, analyse our marketing funnel and how changes in marketing impact acquisition rates and the quality of customers we attract, and maximize return on marketing investments with proof of in

Data Analyst - 12 MTH FTC - SQL - Data Analysis and Customer Insight. This is a hands-on role, and you will be critical to the rollout of data quality and management and ensuring adoption of these standards and associated tools across Ki, and it will require you to confidently interact with data eng

They’re looking for a Lead Information Security Analyst to strengthen their security governance, risk, and compliance functions — ensuring customer data and company systems remain secure while leading a small, capable team of analysts. Coaching and developing a team of Information Security Analy

We are looking for an Analyst with a commercial and insight driven mindset. Report on and deliver actionable insight on profitability of marketing spend, including Acquisition, Retention and Upselling campaigns.

Tech Customer Spt Analyst II page is loaded## Tech Customer Spt Analyst IIlocations: UK - London (Bishopsgate)time type: Full timeposted on: Posted Todayjob requisition id: R102390Data Service Delivery Lead — Brightmine (Data Operations Team)About the Business: With more than 10,00

Customer Support Analyst page is loaded## Customer Support Analystlocations: UK - London (Bishopsgate)time type: Full timeposted on: Posted Todayjob requisition id: R101462About the BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Our solutions help o

Manage team of 3 (ECom Logistics Lead, B2B Logistics Coordinator and Logistics Lead). Work closely with Logistics Analyst and Logistics Manager to strategically assess logic and allocations. In this role, you will be working closely with the wider Logistics team and Customer Service teams across Rap

As a Collections Senior Analyst, you will play a key role in shaping, analysing, and optimising our collections strategies to deliver sustainable recoveries, regulatory compliance, and excellent customer outcomes. Working closely with the Credit Risk Manager and collaborating with teams across produ

Joseph Joseph is seeking a highly motivated and technically skilled Sales & Operations Planning (S&OP) Analyst to lead the advanced analytics & scenario planning required to effectively run our newly launched business wide S&OP process, enabling optimal inventory levels, and high customer service le

Experienced Financial Crime Business Analyst with a proven track record of delivery on medium to large scale projects. Experience of KYC/CDD and/or customer screening investigations (both are preferable but one is acceptable, although the preference would be towards KYC/CDD experience) gained throug

The Party Data Governance Analyst is a very important role as part of the Division's Data Governance and BCBS239 Programme. The ideal candidate must have knowledge of party/customer-related data management, including the implementation and support of related data policies, standards, procedures & pr

We're looking for a Data Analyst (Customer Growth) to join our D2C Marketing team. The successful individual will accelerate the growth of our D2C business by delivering data-driven insights that enhance marketing performance, customer targeting and customer acquisition. The Data Analyst will play a

The Customer Insights Analyst will support NuWealth’s customer-centric strategy by conducting data analysis to uncover insights that enhance user experience, improve platform engagement, and assist in delivering tailored recommendations, insights and metrics to various Stakeholders and departments

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. At The Jockey Club people are at the heart of what we do and drive our success. As the largest commercial group in British racing, we are guided by our mi

As a Collections Senior Analyst, you will play a key role in shaping, analysing, and optimising our collections strategies to deliver sustainable recoveries, regulatory compliance, and excellent customer outcomes. Experience developing or maintaining collections models. Support in testing and valida

Strong experience (5 - 7 years) in data Management & governance, based on core SAP ERP technologies (SAP ECC and S/4HANA, SAP MDG). The Customer Data Analyst role requires someone with deep understanding of the Customer Master Data Domain, particularly in SAP. This contractor will work under the gui

Business Analyst: KYC/CDD position based in Northampton, on site 2-3 days a week. Understanding of KYC (Know Your Customer) processes and CDD (Customer Due Diligence).

Support Business Analyst to understand conversion drivers throughout customer lifecycle funnel, support the Head of RevOps and Director of CS with execution of recommendations; and. An understanding of the future of CRM utilising GenAI. CRM in a RevOps or CRM Architect role.

With a strong emphasis on design, sustainability, and customer satisfaction, the company is expanding rapidly and now seeks a talented Finance Analyst to join its growing finance function. As Finance Analyst, you’ll support strategic planning through detailed financial analysis, reporting, and for

Data Analyst or Marketing Analyst, ideally in financial services, fintech or another regulated sector. We’re looking for a Data Analyst (Customer Growth) to join our D2C Marketing team. The successful individual will accelerate the growth of our D2C business by delivering data‑driven insights th

A key focus of the role is to ensure compliance with both Lloyd’s and FCA conduct requirements, safeguard the customer journey and ensure Arch’s products offer value to our customers at all times. Proactively monitor customer outcomes, identify risks, and provide feedback to the wider business o

Customer Experience Analyst (Specialist). Proven experience in customer service or a customer-facing B2B role within a tech company. As a Customer Experience Analyst, you will be responsible for addressing, and resolving customer, and end-user issues that arise as they use our product.

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At least 1 year of experience as a Business/Data Analyst. Research, Analyst, and Information Technology. Generate data analysis reports and translate them to the required business functions - Customer success, product, or marketing.

Provide support via phone and digital channels. Share knowledge and support colleagues across the team. Experience in technical support is helpful but not required.