Trabajos customer analyst en Reino Unido - Page 5

We're looking for a commercially minded Senior Analyst to join a collaborative analytics team, working at the heart of customer engagement and portfolio performance.

Senior Data Analyst – Customer and Product. Join Handelsbanken as a Senior Data Analyst where you will turn data into actionable insights for strategy, product development, and customer journeys. We focus on the individual customer, fostering a strong local presence and long‑term relationships.

As a Senior Business Analyst in the financial services domain, you will play a critical role in bridging business needs with technology solutions across areas such as banking operations, payments, regulatory compliance, risk management, and customer experience. Senior Business Analyst – Financial

As a Credit Risk Senior Analyst, you will optimise credit risk strategies and ensure robust decision‑making that supports sustainable growth and excellent customer outcomes. Lead complex analyses of credit risk policies and portfolio performance, providing actionable insights to optimise risk mana

As a B2B Customer Support Analyst you will be the first point of contact for customers, providing high-quality support across technical and operational queries. A fast-growing Fintech providing innovative payment solutions is looking for a B2B Customer Support Analyst. Act as the first line of suppo

What’s in it for you? We are seeking a highly skilled and motivated Technical Application Support Analyst to join our team within our production system support function which manages our customer facing website, corporate websites, CRM system and portfolio management systems. The successful candid

Focus on WD are seeking skilled Workday Senior Specialist to join a Workday customer in the heart of the city (London, UK) £65,000 - £70,000 Base Salary plus bonus & benefits. About You - Strong experience as a Workday Specialist / Senior Analyst / HRIS Lead, ideally with full ownership of a Wor

Senior Threat Detection Analyst Permanent | Hybrid We’re looking for an experienced Threat Detection Senior Analyst to join a global leader in data science and customer insights.The team supports some of the world’s most recognized brands, using data to drive smarter business decisions, and en

You’ll lead the charge on analysing customer behaviour, lifecycle journeys, loyalty program performance, and customer base dynamics—delivering insights that influence strategic decisions and help us build lasting relationships with our customers. As a Senior Customer Analyst in our UK Analytics

Senior Analyst, Customer Marketing (Bangkok-based, relocation provided). Minimum 3 years of experience in Data Analyst position in tech, consulting, e-commerce or digital marketing. Marketing Science Analyst (Start date: January 2026).

We are looking for a dynamic and experienced Senior Customer Insight Analyst to join our Customer Insights Team to support our expanding data sharing program with our brand partners. You will have experience of extracting insights from data and presenting digestible, actionable insight back to a wid

As a Senior Product Analyst, youll own the data and analytics strategy for your domain, driving insights that shape the future of our products. Analyze and interpret large sets of data to generate actionable insights that influence product decisions and improve user experiences. Ensure that the da

We’re the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses: IAG Loyalty, British Airways Holidays and The Wine Flyer. This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, a

Markerstudy Group are looking for a Principal Pricing Analyst to join a quickly growing and developing pricing department across a range of insurance lines. Bringing best in class pricing experience, you’ll be expected to provide pricing proposals considering customer and commercial outcomes, comm

Service Analyst, Workforce Management, 12 Months Fixed Term Contract. The Workforce Management team is essential to the success of our Customer Operations. Workforce Management Expertise.

Senior Marketing Data Analyst (Fixed-Term Contract). In this role, you will work closely with the CMO to deliver impactful, data-driven marketing insights, identify growth opportunities, and optimize customer acquisition strategies across both paid and CRM channels. Partner with the CMO and marketin

The ideal candidate will serve as the first point of contact for customers reporting IT issues, delivering exceptional standard of customer service, ensuring every query is logged, tracked, and resolved efficiently. Service Desk Analyst (1st Line support) - Contract. Provide first line fault investi

We’re looking for a Data Analyst (Customer Growth) to join our D2C Marketing team. The successful individual will accelerate the growth of our D2C business by delivering data-driven insights that enhance marketing performance, customer targeting and customer acquisition. The Data Analyst will play

As a Customer Support Analyst at Acturis you will:. As a Customer Support Analyst at Acturis, you will receive structured targets, quarterly feedback and an annual performance review. As a Senior or Lead Customer Support Analyst you can expect to be responsible for:.

The ideal candidate must have knowledge of party/customer-related data management, including the implementation and support of related data policies, standards, procedures & processes. Party Data Governance Analyst Banking London. This is a new and exclusive opportunity for a Party Data Governance A

The Junior Compliance Analyst provides operational and administrative support to the day-to‑day running of Plaid's compliance programme. This includes maintaining compliance records, assisting with customer and vendor due diligence, managing compliance inboxes, preparing reports, and supporting ro

Work closely with marketing function (e. Support Digital Marketing with third party tagging and tracking as well as building first party customer lists for look‑like targeting across paid channel activity. Partner with Performance and Brand Marketing, Trading, Merchandising, and Customer Service t

Lead Business analyst in Customer Data programme, working with a number of stakeholders across the bank to deliver the prioritised outcomes.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods. Harrods is one of the world’s leading luxury department stores, and we’re becoming a destination for top designers, and the most sought‑after bra

Locations: Boston London Atlanta Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join the Data Layer Team, a global portfolio transforming our organization into a data-driven enterprise! The Data Layer Team is a portfolio of 30 people who build essential data platforms, products, and capabilities to empower our clients and colleagues with high-quality, actionable insights. Our focus is on creating scalable data solutions and advancing our data infrastructure to drive informed decision-making across the company. As Use Case Enablement Product Analyst within BCG's Data Layer Team, you will collaborate with Use Case Enablement Product Owner and cross-functional teams to gather and analyze business and data requirements. Your role is critical to bridging the gap between business stakeholders and technical teams, ensuring that new GenAI use cases are well-scoped, feasible, and aligned with user needs. You will work with various Gen AI use cases and applications, including: • Consultant Journey - internal GenAI assistants that changes the way consultants work to provide value to our clients., • Practice Area GenAI applications - developed by functional practice areas to support various capabilities (e.g., outside-in rapid cost diagnostics or Accelerated Cost Analysis)., • Data catalog - a centralized library that provides consulting teams with access to critical tools and data assets across BCGThese tools require ingestion of multiple data sources, and your role will be to support the selection of eligible datasets and identify the best sources for each GenAI use case. You will ensure that these use cases and applications are equipped with the necessary data pipelines to maximize their impact on business and users. You will play a key role in use case discovery and requirements refinement, while also managing the continuous maintenance and enhancement of data asset quality, accuracy, and stability to support evolving use cases. Detailed responsibilities include: • Deliver business results and customer value, • Support the development of GenAI-enabled data products by helping translate business needs into actionable data requirements, • Help to define requirements for user stories and structure the backlog with a focus on measurable outcomes, • Help shape GenAI-enabled use cases that contribute to real business impact, through thoughtful prioritization and attention to detail, • Participate in evaluating use case success metrics and learn from what works (and what doesn't), • Serve as the voice of customer or end-user, • Translate business needs into user stories, engaging end users for continuous feedback, • Engaging in continuous data discovery exercises to understand most valuable data assets that satisfy customer needs, • Balance customer value, technical feasibility, and business impact when making prioritization decisions, • Work with product teams to integrate GenAI-enhanced offerings into BCG systems and workflows, • Deliver high-quality outcomes, • Collaborate with engineers, architects, and product teammates to test and validate data pipelines - ensuring solutions are robust, accurate, and useful, • Contribute to documentation that helps others understand the "why" and "how" behind what's been built, supporting long-term scalability and reuse, • Work with stakeholders across BCG (e.g., Practice Areas, Knowledge Teams) to ensure data products are grounded in real needs and enable meaningful use, • Share observations, risks, or open questions early-your input helps the team avoid missteps and refine solutions before they reach users YOU'RE GOOD AT, • Being user-focused - Deeply understanding and translating business needs into GenAI-enabled solutions, ensuring offerings address real user challenges, • Communicating with transparency - Clearly and openly engaging with stakeholders at all levels, ensuring alignment, visibility, and trust across teams, • Bringing a data-driven approach to decision-making - Leveraging qualitative and quantitative insights to prioritize initiatives, measure impact, and refine solutions, • Facilitating data discovery sessions - Engaging business stakeholders to capture business context, user intent, and data solution objectives, • Breaking down complex challenges - Applying critical reasoning and creative problem-solving to analyze problem statements and design effective, scalable solutions, • Collaborating with product and technical teams - Working closely with POs, engineers, and data stewards to ensure solutions meet expectations and constraints, • Collaborating with development teams - Ensuring prioritized data sources align with GenAI solution requirements, business objectives, and technical feasibility, • Defining and tracking KPIs - Establishing measurable success metrics to drive squad performance and ensure data products align with OKRs, • Documenting thoughtfully - Creating simple, clear artifacts (e.g., data definitions, flow diagrams, test plans) that others can build from, • 4-6+ years of experience in a product analyst, business analyst, or data analyst role -ideally supporting data or AI-related projects, • Project management skills, with ability to build project plans, track progress, drive alignment and manage risks, • Proven experience in AI, GenAI, or data product development, preferably with a focus on GenAI powered user-facing applications, • Experience in enterprise software development, data engineering, or AI-driven transformation initiatives, • Experience working with structured and unstructured data, and familiarity with modern data platforms (e.g., Snowflake, AWS, SharePoint), • A working knowledge of agile ways of working, and openness to learning through iteration and feedback, • Understanding of enterprise data governance, AI model integration, and scalable data architecture, • Familiarity with AI/ML technologies, including GenAI models (e.g., OpenAI GPT, RAG, fine-tuning models, or machine learning frameworks), • Good communication skills, especially when collaborating across different functions or surfacing potential risks or questions, • Familiarity with tools like JIRA, Confluence, Excel, or lightweight data catalog platforms is a plus, • BCG Global Consulting Practice Areas (Functional & Industry) and Data Teams - Partnering with business leaders to transform prioritized offerings into GenAI-enabled solutions, collaborating with teams such as the Data Product Portfolio, Data Governance CoE, Master Data Management, Enterprise Architecture, and Data Product Development, • Data Layer Offer Enablement Product Owner Lead (PO) - Aligning on strategic priorities, roadmap development, and execution, • Data Layer Offer Enablement Team - Collaborating amongst Data Product Analyst, and working alongside data engineers, lead architects, data stewards, and QA engineers, • Data Layer Data Governance Team - Partnering to ensure that data assets meet quality, metadata, and compliance standards, and are appropriately catalogued for reuse, • Product Teams - Collaborating with BCG's product team members to integrate required data sources into GenAI-enhanced offerings, • Agile Coaches - Embedding agile principles into daily work, leveraging coaching support to drive an iterative and user-focused approach to GenAI use case development In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $102,000.00 - $137,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. . click apply for full job details

As a Support Analyst at Acturis you will:. As a Support Analyst at Acturis, you will receive structured targets, regular feedback and an annual performance review. As a Senior or Lead Customer Support Analyst you can expect to be responsible for:.

Assist with customer journey reviews to identify potential friction points or risks of customer harm. Join to apply for the Customer Outcomes Analyst role at Canopius Group. Analyse Consumer Duty MI to continuously assess customer outcomes and provide actionable insights to various stakeholders.

Collaborate with cross-functional teams, including Legal, Compliance, and Product Development, to ensure compliance with regulatory requirements. As a Product Governance Analyst, you will play a crucial role in ensuring that our products and services meet the highest standards of customer protection

Application Support Analyst – Join a Leading Software Solutions Provider Are you a problem-solver with a passion for technology and exceptional customer service? We’re looking for a Product / Application Support Analyst to join our growing team, supporting innovative applications used across th

As a Customer Support Analyst, you will be a key part of ensuring that we can keep delivering high‑quality support to our customers. Customer Support Analyst - Integrations & Analytics. Analyze data discrepancies between multiple tools to confirm accuracy based on customer inquiries and reassure t

Understanding of KYC (Know Your Customer) processes and CDD (Customer Due Diligence). Business Analyst: KYC/CDD position based in Northampton, on site 2-3 days a week.

Experience working in the Customer Service or Customer Support function, specifically with experience leading the operations of customer service and support, customer experience, or customer service and support data & analytics functions. The ideal candidate will have a strong background in digital

Develop dashboards, reports, and visualizations to track KPIs such as sales data, customer lifetime value, churn, engagement, and conversion rates.

As the Customer Analytics Analyst you are responsible for data compilation, process mapping, and analysis with the aim of identifying tactical and strategic improvements to customer experience, process improvement and efficiency gains in line with business strategy, vision and culture. Precision, cu

Customer Success Analyst (French Speaking). We are looking for an experienced French‑speaking Customer Success Analyst based in Ireland, France, Luxembourg or the UK to support our Regulatory Reporting team and help customers meet global reporting obligations. Fluency in written and spoken French

As a Customer Success Business Analyst, you will play a pivotal role in driving revenue expansion by analysing customer behaviour, uncovering growth opportunities, and enabling data-driven decision-making. Sign in to set job alerts for “Customer Success Analyst” roles. You will collaborate with

They are now looking for an Analyst to join them on a 6 month, fixed term contract. Working closely with a team of customer-facing commercial professionals, you’ll use a variety of reporting tools and analytical approaches to support UK & Ireland Sales Leaders in optimizing the financial performan

Lead Model Validation Analyst – responsible for independently reviewing and validating a wide range of financial models, including those for marketing, acquisitions, customer management, and impairment provisioning. Model Monitoring: Provide oversight for ongoing model performance monitoring and r

As FP&A Analyst, you'll be pivotal in supporting strategic decision-making through robust financial planning, forecasting, and insightful analysis. Senior Financial Analyst, EU Volume and Mix Customer Fulfillment Finance. Get notified about new Financial Planning Analyst jobs in.

Business Analyst, Digital Analyst, or similar role. Curiosity and empathy for the customer journey and digital experience. What will you be doing as a Business Analyst?.

Customer Insights Analyst | ResTech. Consumer Insights Analyst (equivalent to a recently promoted SRE). Customer Success / Insights team to.

We are partnered with a high‑growth bank looking for a Quality Assurance Senior Analyst. The role requires someone to complete quality assurance reviews to ensure policies and procedures are being followed. Conduct quality assurance reviews across operational areas, including Customer Service, Pay

Focus on WD are seeking skilled Workday Reporting & Analytics Analyst to join a mature International Workday customer who are heavily invested with the Workday Product!. Job Title: Workday Reporting & Analytics Analyst. Join an industry leading Global Workday Customer as a Workday Reporting & Analyt

Data Analyst - AML/KYC - London. Join to apply for the Data Analyst - AML/KYC- London - Northern Trust role at Jobs via eFinancialCareers. The Data Analyst will join our First Line of Defence (1LOD) Anti-Money Laundering (AML)/Know Your Customer (KYC) function.

The Customer Success Analyst will be responsible for ensuring that our global client base received an exemplary standard of customer support across multi-channels – via email, phone and live chat. Help customers with their trading and administrative issues to full resolution in a pro‑active mann

As a Customer Growth Business Analyst, you will drive revenue expansion by analyzing customer behaviors, identifying growth opportunities, and enabling data‑driven decision‑making. Customer Growth Business Analyst – HiBob. You will collaborate closely with Customer, Product, and Finance stakeh

Zopa each year! Not just any customer, but high value exchange relationships where customers derive immense value from our products, and in turn generate great value for our business. A bank that listens to what our customers don’t like about finance and does the opposite. Customer Growth is Zopa'

We are looking for a Customer Supply Chain Analyst to join the Customer Supply Chain team. The Customer Supply Chain Analyst plays a key role in supporting the day-to-day performance monitoring and optimisation of the regional supply chain. This role works cross-functionally with internal teams and