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Sales Manager We are looking for a Sales Manager to join our team on site in the sales and marketing suite at at our brand new Audley Site, Headley Court this Autumn. The new retirement village will safeguard the future of the Grade II listed historic mansion house and restore the extensive landscaped grounds, which will be made available for the local community to enjoy for the first time in its history. We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it. The planned new luxury retirement village near Leatherhead will include 112 apartments, the Audley Club health and wellbeing suite, and a restaurant. Role Purpose Reporting into the Regional Sales Director, this role is responsible for the sales team’s performance and has the overall responsibility for achieving the sales targets for that village. Principal Accountabilities and Responsibilities: • Managing leads and distributing across the team – ensuring all telephone, online and walk-in enquiries are followed up and appointments are scheduled in the CRM, • Conduct regular 1:1 selling skills assessments with the Sales Consultants in a supportive/continuous improvement approach which feeds through to a Coaching and Development plan for each team member. Updating Clear Review with feedback and objectives, • Completes regular planning sessions with their Regional Sales Manager to advance the pipeline, • Effectively build the value in the brand maximizing overall revenue opportunity, • Identifying areas of opportunity aligned with the sales process, • Effective objection handling skills and creative follow up, • Advance the database through regular planning sessions with the Regional Sales Director and Sales Consultant to advance each sales opportunity through the sales process, • Creating and organising sales events aligned with database opportunities, • Continue to innovate, develop services and generate new ideas, • Demonstrates belief and passion in the Audley brand and product, • Presenting the Audley brand to all customers in an informed manner, providing information which is fully documented, • Ensures all activity/conversations/discussions are documented in CRM for compliance and proof of transparency, • Develop a culture of delivering an exceptional service to clients, ensuring all commitments are met and expectations are exceeded, • Ensuring each sale is achieved through integrity, transparency and involve the care team where appropriate to avoid post-move in challenges, • Building and maintaining relationships with other departments and key stakeholders across the village, • Keeping in constant contact with purchasers and solicitors throughout the sales process to ensure timely exchange and completion to minimise cancellations, • Providing regular reports on volume and timelines of enquiries, • Contribute to the wider team sales tactical plan requirements, • Experience in a sales management within a consultative, high value arena with a proven track record of achieving personal and team targets, • Proven experience of excelling in a target driven, customer facing environment, • Experience in coaching, leading and developing teams to deliver results, • Able to demonstrate resilience, self-motivation and negotiation skills, • Able to adapt approach and communication style depending on audience in order in influence effectively, • Demonstrate a high level of empathy with a proven track record of building customer relationships over a long sales process and delivering a high level of service, • To capture and reflect the organisation values and behaviours Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Mayfield Villages. • Competitive salary, • Incentive plans, • Commission Scheme, • Membership to our employee discount portal with access to discounts at all major retailers., • Membership to our Healthcare cash plan scheme, • Pension Scheme, • 25 days holiday plus 8 Bank Holidays, • Saturday working on a rota basis (typically 1 in 3) AV_CHP

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Gallagher is currently recruiting for a Broking Placement Manager to join our PSE & Housing division. In this role, you will be responsible for implementing Gallagher's placement strategy for new and existing business. Your main focus will be on building strong relationships with underwriters and carriers in the market, in order to negotiate the most favourable terms. As part of our PSE & Housing Broking team, you will play a crucial role in supporting the business and ensuring excellent market relationships are established and maintained. You must be willing to travel to our London & Chelmsford offices. How you'll make an impact • As Broker Placement Manager, you will help advise and coordinate broking strategy with account handlers and account executives, as well as leading negotiations with insurers to secure placement solutions which enable us to both win and retain clients., • Work with our new business producers to best position our prospective opportunities with insurers, improving our success rate by enhancing our market position tactically., • Working with and supporting the Broking Director. Establishing and cultivating insurer relationships within the region and evaluating their performance and service delivery., • Engage with insurers to help manage identified pipeline opportunities for them., • Build a network of internal and external contacts through effective relationship management., • Act as a conduit for feedback to furnish your division with relevant market insight and help manage insurer service issues where necessary. Reporting through the l Broking Director., • Previous experience as a Placement Broker is desirable., • Experienced in Property, Liability and Fleet insurance packages., • Happy to consider a new business focused Account handler/Broker/Underwriter with relevant experience., • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent., • Worked to targets within a regulated, measurable framework and achieved SLA’s., • Risk aware in handling customer information. Able to recognise potential risk and seek advice when required., • Highly accurate with a strong attention to detail., • Proficient in Acturis., • Eligible to work in the UK. #LIR-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

About Ogilvy Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability todeliver creative solutions that drive unreasonable impact for clients and communities.Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook. Influence Director Large Tech Business Department: PR & Influence Location: London Contract type: Fixed-Term (12 months) Full Time/Part time: Full Time Reporting into: Business Director/ Client Partner About Ogilvy: Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fueled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Sainsbury’s, Lloyds Banking Group, Madri, Unilever and Mondel–z International. Ogilvy’s influencer marketing practice is the largest globally and the agency also hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – which is now in its 12th year. James Murphy is the CEO of Ogilvy Group UK, which includes Ogilvy UK and New Commercial Arts (NCA), a boutique creative agency he co-founded in 2020, recently acquired by WPP. The Role: As an Influence Director at Ogilvy, you will play a crucial role in leading some of the most exciting and challenging projects in the industry. We are lucky to work with big global brands who play a role in shaping culture. Our aim, as a specialism, is to deliver strategic and impactful campaigns that achieve our clients' objectives and prove the power and diversity of influence in the marketing mix. The Influence Director will lead their projects and team with excellent client service and bring a solid understanding of influence strategy, creative output, recommending objectives, targets, action plans, calendar, and budgets. In this role, you will be responsible for the day-to-day running of a number for workstreams for a huge Tech Client in the UK, this will involve leading a team on influencer campaigns, from criteria, vetting, identification, negotiation and implementation to overseeing and reporting. You will work collaboratively with influencers, media, PR, social, brand activation, digital, and all other stakeholders – internal and external, to deliver exceptional campaigns for our clients. As part of any role in our team your responsibilities will include managing the influencer database, ensuring it is up-to-date, and staying up-to-date with cultural/social trends and customers' views and attitudes. As an Influence Director, you will have the opportunity to lead on additional projects, such as new business pitches, market reviews, and competitive trends. You will be at the forefront of the industry, working with a team of experts to deliver innovative and effective influence campaigns. Key Responsibilities: • Lead the client service and day-to-day running of influencer campaigns and supporting managers and executives, from identification, creative, implementation, and reporting., • Responsible for influencer process across the accounts and strategy, • Attend high profile events in line with the brand strategy, • Working with the senior team on the integrated Tech account to ensure objectives and service levels are met, and thinking what’s next., • Design and define industry-leading Influencer strategy: recommend objectives, targets, action plan, calendar, and budget., • Align and collaborate with media, PR, social, brand activation, digital, and all other stakeholders – internal and external – to deliver best-in-class campaigns for our clients., • Nurture client-appropriate talent opportunities and relationships to help deliver the influencer program for clients., • Stay up-to-date with cultural/social trends and customers' views and attitudes., • Assist in the development of and participate in promoting our influencer offering across the business, including writing thought leadership and attending industry events., • Lead additional projects as required – such as new business pitches, market reviews, and competitive trends., • Ability to build trusted relationships with mid-level clients based on a proven track record of delivery., • Strong communication skills and the ability to provide senior council to clients, advising on industry developments as they occur and showing relevance for clients on the ground. Requirements: • Proven experience as an Influence Director (ideally 2+ years at this level), • Strong understanding of influence strategy and experience managing large brands, • Excellent problem-solving skills and ability to create highly effective and fruitful working relationships with clients and colleagues., • Solid understanding of the strategic and business context the client is operating in and uses this knowledge to develop solutions and approach tasks in a way that is effective for the client., • Excellent collaboration skills and the ability to work confidently with other capabilities and crafts in service of finding the best integrated influence creative solution to the client's business problem., • 25 days annual leave + 1 Volunteer Day, • Bupa Healthcare, • Enhanced Maternity, Adoption and Shared Parental Leave, • We have a Flexible Working Model with core working hours: 10am – 4pm, • A 1.5:1 Matching Pension Structure, • Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year, • Season Ticket Loan and Cycle to Work Scheme We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity. Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at . Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Job Description: Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society. Dentsu’s OOH division (formally known as Posterscope) is the world’s leading location-based marketing specialist. We have a deep understanding of what people think, feel and do out of the home, making us experts in reaching and influencing audiences in the physical world. We combine insight, data, technology and smart people to create compelling, creative and measurable solutions which make a meaningful difference to businesses and brands. We enable brands to navigate the complex, location-based marketing landscape with ease, to develop dynamic and integrated communications and to build rewarding customer relationships. We’re hiring for a OOH Client Director to join our OOH team in London. Purpose of the Role The Director is responsible for leading and owning key client relationships, delivering high-quality OOH solutions that meets client, business, and commercial objectives. The Director works closely with other internal teams to deliver the full end-of-end OOH campaign output, with support from the Commercial lead to deliver client pricing guarantees, the Innovation lead to identify and sell in new creative-focussed and bespoke opportunities in market, and our data, insight and research team (Multiply) to understand new data products, as well as research solutions. Owning the full Planning and Buying process means building experience and exposure to all aspects of OOH Planning & Buying beyond delivering the standard OOH media solutions. The Director will liaise and work with the Dentsu X Agency Partner on any business development and growth opportunities, as well as dentsu OOH Commercial Delivery Partner to ensure client pricing guarantees are delivered. Key Responsibilities • Responsible for receiving, interrogating and responding to OOH briefs that meet client campaign objectives / KPIs and with the required detail e.g. plans, rationale documents, and identifying opportunities for organic growth alongside the Agency Partner., • Responsible for managing relationships on specified clients and working with the Dentsu X Agency Partner to ensure consistent and appropriate communication., • Responsible for working with all relevant media owners to ensure working relationships and practices are as effective and efficient as possible to deliver specific agency targets and organic growth opportunities., • Responsible for managing team / direct reports effectively and developing them to their full potential., • Excellent communication skills with the ability to influence internal and external stakeholders., • Excellent leadership skills to manage, motivate and coach the team, with the ability to inspire a diverse group of people., • Strong relationship builder to manage the day to day working interactions with media owner partners and agency/client contacts., • Excellent OOH knowledge and broad experience of planning and buying, including the application of all industry and internal planning and administration tools., • Strong project management skills to handle a high volume of work and allocate resource and work type in the most efficient and effective way., • This is a Fixed Term Contract role, • The team is based in our London office but operates under flexible working arrangements. The team are currently in the office 2-3 times a week across Tuesdays, Wednesdays and Thursdays. At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities. We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work. We recognise the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at , quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience. Location: London Brand: Amplifi Time Type: Full time Contract Type: Fixed Term Contract (Fixed Term)

Job Title: Estimator Location: Maidstone, ME15 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as an Estimator and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as an Estimator you'll benefit from: Competitive salary Bonus Car Allowance or Company Car 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Healthcare Life Cover & Contributory Pension Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? Persimmon Homes South East has a vacancy for an Estimator to join their successful and growing team. This role will be working across projects in the Kent and East Sussex area and the regional office is based in Maidstone, Kent. The purpose of the role is to assist in the financial appraisal of sites and to ensure land is purchased as accurate and as efficient as possible. The Estimator will report to the Land Director and Commercial Director and will form strong ties with both departments. What you'll do as an Estimator In conjunction with technical and engineering departments, you will prepare detailed cost estimates of developments separately identifying standard costs and abnormal costs. Maintain a library of base construction costs for our core range of house types, based on latest cost information from recent contracts, that have been awarded. It is essential that you are able to produce land viabilities in order for senior management to be able to assess the sites profitability and cash flow for each new development. The successful candidate may be required to present their cost plans to the board, external organisations (e.g. Local Authorities, land agents and District Valuer) along with landowners. What experience do I need? Previous experience of Master Planning / Cost Planning of residential development and estimating costs of developments based on preliminary planning drawings without detailed engineering design or architectural design including identifying potential costs not detailed on drawings Demonstrate sound quantity surveying skills Must be proficient on excel, word and outlook and have an understanding of groundworks (e.g. roads and sewers as well as plot works) and be able to take off engineering and planning drawings Eye for detail, reliable, organised, enthusiastic and have a positive attitude TPBN1_UKTJ

PowerBuilder Developer Remote Full time standard office hours salary: Up to £65,000 DOE About the Company Our client is UK-based specializing in Dispute Management and Cash Collections software solutions . With over 25 years of experience , they have successfully delivered innovative systems to a wide range of clients, including major blue-chip household brands . Their core software platform is developed in PowerBuilder 2019 R3 and operates on Oracle or Tibero databases , helping businesses streamline operations and improve cashflow efficiency. The Role: PowerBuilder Developer (UK-based, Remote) Due to continued expansion, our client is seeking an experienced PowerBuilder Developer to work closely with the Product Director. The successful candidate will play a key role in enhancing, maintaining, and developing their industry-leading software products . Mandatory Skills 5+ years experience with Appeon PowerBuilder (version 12.6 or higher) 3+ years database design and development experience (Oracle PL/SQL highly preferred) Strong knowledge of the full software development lifecycle (SDLC) A customer-focused, solution-driven mindset Highly Beneficial Skills Microsoft .NET development (VB.NET or C#) Experience with web services and XML Additional Desirable Skills Microsoft VBA and Office automation Understanding of ERP systems, Accounts Receivable, or Credit Management Package & Benefits Competitive salary up to £65,000 (DOE) 23 days annual holiday allowance Life cover and health cover Workplace pension scheme Remote / home-based role with flexibility Why Apply? This is a fantastic opportunity for a UK-based PowerBuilder developer to join a long-established software company at an exciting time of growth. Youll work on enterprise-grade dispute management and cash collection software , contribute to cutting-edge solutions , and collaborate with an experienced leadership team. TPBN1_UKTJ

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management, MDES Overview Mastercard’s digital payments strategy is accelerating the transition from card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution. We are seeking an accomplished Product Director to join our Mastercard Digital Enablement Services (MDES) team and take responsibility for the implementation of product strategies, overseeing requirements intake and prioritization, managing product roadmaps, and leading/owning the delivery of product enhancements and value-added services. The ideal candidate would have a proven track record of managing large scale B2B digital products/solutions in the financial services, payments, mobile or related industry sectors. They will exhibit a customer-centric mindset and have an outstanding record of developing products or managing digital initiatives that deliver new services in a fast-paced and changing environment with multiple and competing priorities. Role The Product Director will be responsible for the development and management of products/ services within the MDES Issuer Enablement and Customer Onboarding domains. This includes B2B customer onboarding, automation and self-service applications. This pivotal role requires a robust strategic mindset, organizational finesse, strong management discipline, and advanced leadership skills. The successful candidate should demonstrate the ability to foster strong collaboration with engineering teams, manage stakeholders across all levels, lead cross-functional teams, and effectively navigate geographical and time zone differences. The candidate should demonstrate a willingness to comprehend and engage with complex technology solutions, remaining hands-on with tools and applications as necessary. Duties include but are not limited to: • Develop and execute product strategies, roadmaps, annual objectives and plans, • Lead cross-functional teams, • Gather and assess ‘voice of customer’, industry trends, market and competitive research data, • Define product requirements based on strategic priorities, customer feedback, market insights, • Conduct market research and opportunity assessments on new ideas and concepts, • Lead ideas generation, concepts validation, business cases development, and present new ideas for executive approval, • Oversee the demand intake and prioritization process for product enhancements, • Manage product roadmaps and backlog items, • Perform analysis of products/technology vs customer needs and business requirements, • Scope, plan, and executing large development efforts as well as small rapid product feature enhancements, • Lead product development projects through the end-to-end product lifecycle, • Define and manage business and technical requirements, UX requirements, design specifications and non-functional requirements for product development / enhancement / modernization, • Manage the existing products, including internal solutions/platforms and customer-facing applications and services, • Partner with key stakeholders across the organization, including product owners, solution designers, UX designers, engineering teams, program management office, business operations and support teams, technical writers, commercialization and sales teams to develop and deliver product initiatives, • Lead the collaboration with engineering and global technology teams to maintain and build platforms, • Lead the engagement with the regional teams, customers and third parties to communicate product roadmaps and value propositions, • Lead the development of product marketing materials, training materials, videos, case studies etc. in collaboration with marketing teams and vendors, • Monitor, track and report product performance metrics and KPIs, • Manage user access to applications and change control processes, • Develop product collateral and support materials for internal teams and external customers, • Deliver product training for internal support teams and external customers, • Present at customer and internal forums, • Ensure compliance with the company policies, processes, and governance, • Provide leadership, guidance, development support and knowledge transfer to team members Role requirements • Strong product management experience in B2B digital products/solutions in the financial services, payments, mobile or related industry sectors, • High-energy and proactive with the ability to manage your own and team’s workload, multi-task and prioritize in fast pace environment, • High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities and drive delivery of results, • Strategic business mindset and ability to translate technical product offerings into business value and customer-facing value propositions, • Ability to understand complex business needs, competitive offerings, and industry trends and translate them to customer-facing solutions, • Ability to comprehend and engage with complex technology solutions, remaining hands-on with tools and applications as necessary, • Ability and willingness to learn, including a high degree of technical details, • Strong communication skills, both verbal and written, with strong relationship, collaborative and organization and project management skills, • Strong ability to build rapport, lead cross-functional collaboration, and manage internal stakeholders and external partners/ vendors, • Ability to work effectively with cross-functional, geographically distributed teams and vendors, • Experienced in ideas generation, concepts validation, business cases development, building internal and external value propositions, and presenting ideas to executive audience, • Bachelor’s degree in a relevant subject or equivalent combination of industry experience and education, • 10+ years professional experience with demonstrable track record, • Skilled in using product management and reporting tools (eg. Confluence, Jira, AHA, Domo, Figma or similar tools) All about You • You are a proactive, high-energy problem solver with passion for delivering best-in-class products for customers, • You have strong organizational, planning and execution skills and ‘can-do’ and ‘will-do’ attitude, • Experienced in managing and developing large scale B2B digital products/solutions, • Skilled in operating in fast-paced and changing environment with multiple competing priorities, • Experienced in leading teams, including direct line management and cross-functional teams in matrix organizations, • Understand the technologies supporting the platform/product and able to hold your own in debates with other Product Managers, Engineers, Architectures and Developers, • Experienced in building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team, • Skilled in operating in complex matrix structures and working in fast paced environments with different teams, across different time zones, and delivering multiple projects to deadlines, • Experience with some of the following: Financial Services, Payments industry, Digital Commerce / e-Commerce, Cloud, Big Data, Data Science/Analytics, Microservices is a big plus Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

As Associate Director, Product Management at Publicis Sapient, you will serve as our clients’ trusted advisors, assisting the Product Owner in defining, articulating, and executing an ETRM product strategy that transforms customer experience and business outcomes. As Associate Director, Product Ma

A fabulous opportunity for an Assistant Director level to join the Global Strategic Events and Experiences team for seven months, specifically around the registration, customer experience and delegate management for our flagship event, EY World Entrepreneur Of The Year (WEOY) which will be held in M

Person Specification:*** Experience: Extensive leadership experience in customer experience transformation in large, complex, multi-stakeholder organisations (e. Location: Gracechurch St (4964), London, United Kingdom****Contract type: Fixed-term (12

Devising and implementing a Customer Success brand language in collaboration with our Brand Director and helping to promote a culture of Customer Success throughout the business. Fostering consistency across the customer journey in order to create a more seamless customer experience, including desig

Role Head of Projects Location Dartford / Mobile (Hybrid Working) Salary £75,000 - £85,000 per annum (DOE) Package 25 days annual leave, pension scheme, private health care, company credit card & performance related bonus Our client is a technical building services provider who provides both projects and maintenance work to the commercial, public, residential & education sector based out of Dartford, Kent . Purpose of the Job To be the driving force in leading and motivating the Projects team, supporting in identifying new opportunities, tendering and delivering projects to give clients satisfaction. Key Responsibilities Provides leadership, guidance, advice, coaching and direct support to members of the team. Department financial budget is understood, and a plan is developed to achieve targets. Ensuring a customer focus environment operates and that effective relationships are maintained with client contacts. Supporting the sales pipeline by developing client relationships and assisting in business development. Provide financial review and forecast to the Managing Director / Finance Manager. Responsible for completion of appraisals, performance reviews, training and development of the team. Responsible for the management and recording of direct reporting staff holiday and sickness events. Ensure projects are staffed by fully competent teams, taking direct responsibility for the appointment of all roles, ensuring post holders are fully competent. Manage delivery of projects within an agreed budget and timeframe to maximise profit and client satisfaction. To identify and manage all regulation and commercials risk associated with a project. Ensure that projects adhere to both clients and Company QSHE policy and procedures. Ensure sub-contractors are closely managed and that all terms and conditions are back-to-back whenever possible. All forms of correspondence are timely, accurate, containing the correct level of detail and are professional in appearance. Competent to select equipment for the correct application Attendance at internal / external seminars & courses to keep technical knowledge relevant and up to date Uses technical knowledge to offer best value / solution to client. Provides and applies sustainable solutions to achieve client targets. Key Skills & Experience Experience of financial and commercial management within operational management. Excellent communication skills both internally and externally. Excellent organisational skills and excellent problem-solving skills. -Experience of resolution in contractual differences. -A good general education is essential, with a qualification in mechanical, electrical or air conditioning engineering. -5 years in similar role, delivering Mechanical & Electrical projects from £100K to £1.5m within client premises. -Experienced in managing specialist subcontractors. -Experienced in motivating a team, with a drive to exceed targets. -Able to demonstrate experience in identifying new works, specify, tendering and or negotiating with clients. -High integrity and openness combined with commitment to good governance Interested in discussing further? Get in touch with TecRec for more details. TPBN1_UKTJ

Expedia Group brands power global travel for everyone, everywhere. Expedia Group brands power global travel for everyone, everywhere. Expedia is committed to creating an inclusive work environment with a diverse workforce.

Lead/own programmes of work with a focus on Customer Strategy, Customer Value Proposition, CRM Strategy, and Loyalty Strategy. As a Director, Customer Strategy, you will lead client engagements focused on unlocking growth and enhancing customer experience. Proven experience in presenting complex str

As a Director – Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. Director, Customer Experience & Learning and Development. Dir

The Director of Customer Experience & Learning and Development is responsible for defining and influencing commercial and engagement opportunities through customer experience, training and people development for Tapestry’s Retail and Outlet stores in Europe. Is dedicated to meeting the expectation

Engagement Director - Application Development and Maintenance. We’re looking for a dynamic and inclusive leader to join us as an Engagement Director in our Application Development and Maintenance (ADM) practice. Director, Customer Experience & Learning and Development.

The successful candidate will report to Retail Director with dotted line to Head of Commercial Analysis working closely with the rest of the Retail, CX and Finance teams as well as the data team. Develop predictive models, working with the Retail & Customer Experience Director and Head of Commercial

Technology and Innovation – in partnership with the Director of Digital Innovation and IT Business Partner, identifying and evaluating technological advancements, automation opportunities, and digital solutions to optimise operations and enhance customer experience. FTE, providing strong leadershi

We’re looking for a Senior Director of Vendor Management to lead our global vendor strategy and ensure every customer enjoys a 7-star experience. Own vendor strategy: Define and execute the global vendor mix and site strategy to provide 24/7 coverage with robust business continuity plans. You’ll

The Role As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. What we are looking for We’re looking for a proven Account Director or senior FM professional with: Experience managing large-scale

The Role As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. What we are looking for We’re looking for a proven Account Director or senior FM professional with: - Experience managing large-

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further developmen

As a Director – Cusomter Experience, BCG Vantage on our Topic Activation path within BCG's Marketing, Sales, and Pricing (MSP) Practice Area, you will be a key contributor towards the strategic agenda for the Customer Experience sector. In lieu of consulting experience, 8+ years minimum industry e

We’re looking for a Senior Director of Vendor Management to lead our global vendor strategy and ensure every customer enjoys a 7-star experience. Define and execute the global vendor mix and site strategy to provide 24/7 coverage with robust business continuity plans. Proven negotiation skills and

Leading a team of content and design professionals, leading a customer centric approach to our website design and user experience, and enabling the delivery of commercial products and digital content for IGD. Significant experience planning, developing, and driving performance and improvement in cus

White Stuff is seeking a Head of E-Commerce to oversee all aspects of the E-commerce business.You will report to the Channel Director and work closely with the Head of Brand, Head of Customer, and Head of Retail.You will have direct ownership of the online P&L and customer experience, performance ma

Experience in project management or a relevant academic background (business, economics, data analytics). We are seeking a highly structured, analytical problem-solver to join the ME+EM Retail and Customer Experience (CX) team, supporting the Retail & CX Director (RCXD) in driving the continued grow

Ensure regular communications with customers between exchange and completion (development marketing team to manage with input from Sales and Experience Managers). Customer Experience Manager - London at Barratt Redrow. Reporting to the Project Director, collaborate with sales and construction teams

Senior Digital Customer Experience Manager. Director, Customer Experience & Learning and Development. Senior Digital Customer Experience Manager.

Director, Product Management Buy Now, Pay Later & Consumer. Lead product strategy development, and develop a clear, executable view of the product strategy with cross-functional stakeholders. Champion the customer experience and prioritize customer needs in product requirements and decision making.

You'll work in tandem with the Senior Product Director to shape the vision, scale the product, and manage the business end-to-end—with a particular focus on Commercial, Go-to-Market, Marketing, Partnerships, Onboarding, and Customer Experience. Own and evolve the strategic direction of Business Ba

Proven experience in a technical customer support leadership role (at least 10yrs of progressive leadership roles), ideally within banking, core banking, or financial services. Director of Technical Customer Support. SLAs ensuring that processes support coordinating responses across cross-functional

As Associate Director, Product Management at Publicis Sapient, you will serve as one of our clients’ senior trusted advisors, working directly with the client Product Owner to define, articulate and execute an ETRM product strategy that transforms customer experience and business outcomes. As an A

Director, Technical Customer Support. Lead the shift from traditional support to a cloud-first mindset, adapting processes and tools to meet evolving customer expectations. Proven experience in a technical customer support leadership role (at least 10 years of progressive leadership roles), ideally

We take pride in offering beautifully crafted pieces, excellent customer service, and a personalised shopping experience. Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets. Discuss client re

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and

Reporting to the Senior Director (International), this role will lead and implement our commercial & field marketing strategy for the UK. The successful candidate is proficient in understanding the customer/prospect journey, and has robust experience in demand generation programs, pipeline creation,

The Role As Account Director, you will hold full accountability for service delivery, financial performance, and customer relationships across this flagship contract. What we are looking for We’re looking for a proven Account Director or senior FM professional with: - Experience managing large-