Customer experience specialist jobs in Oxford - Page 2Create job alerts

Kitchen Fitter Oxford Area Day rate Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for Kitchen Fitters. Day to Day: Kitchen fitting Carpentry Patch Plastering Patch Tiling Requirements (Skills & Qualifications) of a Plumber: Experience in residential properties Good social skills Good customer service Asbestos awareness certificate DBS check Drivers Licenses Qualifications desired Benefits: 20 days annual (Plus Bank Hols) Company van (work use only) Earn extra through overtime Pension Uniform Please conatct myself George if you wish to discuss the Kitchen fitter role, or apply for the job online. INDGG...

Job Title: Resident Engineer/Multi-skilled Engineer (Electrical / Mechanical) Location: Oxford (Site-based only – no travel outside Oxford) Salary: £41,000 per annum Employment Type: Permanent Shift Pattern: Continental Shift Pattern (Days & Nights) Sector: Critical Commercial Environment (Hospital) The Opportunity An excellent opportunity has arisen for a multi-skilled engineer to join a globally recognised leader in Facilities Management. This is a permanent, site-based position located at a critical hospital environment in Oxford. This role offers far more than just a job. It provides a long-term career path with a market-leading FM provider renowned for investing in its people, offering structured training, development, and clear progression routes. For the right multi-skilled engineer, this is a genuine opportunity to build a career for life, with the potential to progress to senior engineering, management, or specialist technical roles. Role Purpose As a Resident Engineer, you will operate as a multi-skilled engineer responsible for the maintenance, service, repair, and replacement of electrical and mechanical systems within a critical healthcare environment. You will ensure all building services operate safely, efficiently, and in full compliance with statutory and contractual requirements. Working as part of an on-site engineering team, the successful multi-skilled engineer will play a key role in maintaining business continuity in a highly critical setting where reliability and professionalism are essential. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance as a multi-skilled engineer on electrical and mechanical systems Maintain and repair plant and equipment typically found in critical hospital environments, including: Electrical distribution systems HVAC systems (AHUs, FCUs, chillers, boilers) Pumps, motors, and associated mechanical plant Emergency lighting and power systems Respond effectively to breakdowns and emergency situations as a multi-skilled engineer Ensure all works are completed in line with health & safety regulations and site procedures Accurately complete maintenance records and documentation Liaise with subcontractors and specialist service providers when required Support continuous improvement of building services and site reliability Maintain a professional and customer-focused approach at all times as a multi-skilled engineer Skills & Experience Required Recognised electrical or mechanical engineering qualification (NVQ Level 3 / City & Guilds or equivalent) Proven experience working as a multi-skilled engineer across both electrical and mechanical disciplines Experience working within critical or commercial environments (hospital experience highly desirable) Strong fault-finding and diagnostic skills expected of a multi-skilled engineer Knowledge of statutory compliance and safe systems of work Ability to work continental shift patterns (days and nights) Strong communication skills and a proactive approach to work What’s On Offer £41,000 salary Permanent, stable employment for a multi-skilled engineer with a global FM market leader Site-based role in Oxford only – no travel required Structured training and development programmes Clear progression pathways into senior engineering, supervisory, and management roles Opportunity to build a long-term career with one employer Exposure to a highly technical and critical healthcare environment

Exciting opportunity for a confident and ambitious Field Service Engineer or HPLC/LC-MS Technical Specialist to join an established and successful customer support team in the Northwest of England. As a Field Service Engineer, you will be responsible for the service/maintenance and validation of HPLC and LC-MS systems at customer sites across the UK and Europe, including commercial laboratories and universities. To be suitable for this position, you will have: • Experience servicing/repairing HPLC, LC-MS & Mass Spectrometry (preferably Waters) systems., • Full driving license and willingness to travel up to 80% of your time, • Excellent communication skills and able to provide a high level of customer service. Applications are also invited from onsite instrument engineers or skilled chromatography users who have strong troubleshooting and maintenance experience from their laboratory career For your work you will be rewarded with a highly competitive salary, company car / car allowance, performance related bonus and additional employee perks! Apply today for further information! Keywords: Field service engineer, service engineer, field engineer, Chromatography, HPLC, LC-MS, Liquid chromatography, Quadrupole, QTOF, TOF, Mass spectrometry, Leeds, , Manchester, London, Cambridge, Oxford, Birmingham, Nottingham, Bristol, Northampton, Edinburgh, Glasgow, Scotland, VRS9350PC Follow VRS Recruitment on LinkedIn to view all our latest vacancies! Please note that by submitting your application to VRS Ltd your details will be registered with us so that we can contact you about suitable job opportunities now and in future. You may unsubscribe at any time by emailing us directly via our website

Parts Manager I am working with an independent dealership specialising in a limited-edition classic vehicle renowned for its retro charm and unique engineering. As a niche independent dealer, we focus on sales, servicing, restoration, and parts supply for a global enthusiast community. Join a passionate team dedicated to preserving and supporting these iconic vehicles. This role is based in Didcot, Oxford Job Summary of Parts Manager The Parts Manager will oversee the parts department, ensuring efficient inventory management, sourcing, and supply of specialist vehicle parts. As this is a discontinued model, the role requires expertise in sourcing rare, obsolete, and aftermarket components. The successful candidate will maximise profitability, support the service team, and deliver exceptional customer service to owners and enthusiasts. Key Responsibilities of Parts Manager Manage and maintain optimal inventory levels, including common service items (e.g. brakes, filters, belts) and rare or specialist components (e.g. body panels, roof mechanisms, turbocharger parts). Source parts from international suppliers, specialist importers, independent specialist garages, aftermarket manufacturers, and enthusiast networks where OEM parts are unavailable. Forecast parts demand based on service schedules, known vehicle issues, restoration projects, and customer enquiries. Order, receive, and inspect parts for quality and authenticity, ensuring timely availability for workshop and retail requirements. Work closely with the service manager and technicians to prioritise parts for repairs and restorations, minimising vehicle downtime. Handle over-the-counter and online parts sales, providing expert advice on compatibility and alternative solutions. Build and maintain strong relationships with key suppliers and specialist communities to secure hard-to-find parts. Monitor pricing, promotions, and stock obsolescence to maximise gross profit while remaining competitive. Supervise and train parts department staff (where applicable), including use of specialist parts catalogues and inventory systems. Maintain accurate records, conduct regular stock audits, and manage returns and warranty claims. Ensure compliance with health, safety, and environmental regulations related to parts storage and handling. Qualifications and Skills of Parts Manager Proven experience as a Parts Manager or in a similar role within an automotive dealership or specialist environment. Strong knowledge of automotive parts, inventory management systems, and sourcing strategies. Experience with classic, imported, or niche vehicles is highly desirable. Excellent organisational skills with the ability to manage rare and discontinued parts sourcing. Strong customer service and sales ability, with a relationship-focused approach. Proficient in Microsoft Office and parts catalogue systems; experience with specialist import channels is advantageous. Leadership experience, including staff training and performance management. Relevant automotive qualifications preferred. Full UK driving licence and flexibility to work occasional weekends. What We Offer Competitive salary dependent on experience. Opportunity to work within a specialist classic vehicle business. Ongoing professional development in niche automotive parts sourcing

HGV Technician Oxford Days – upto 60 hour week - Monday to Friday or 4 on 4 off - days Ongoing The Automotive Maintenance division of Questech currently have an exciting new position, located near Didcot. This is an opportunity to work on a mixed fleet of NHS and local authority vehicles. This is an ongoing temporary contract with the option of a permanent contract for the right individuals. This is a days role and can be PAYE, UMBRELLA OR LTD. If you are self employed and have your own LTD Company, or are looking for a temporary position then please get in touch. We are looking for Technicians/mechanics from a Commercial, HGV, PSV or LGV background. You will be an apprentice trained, fully qualified Technician that has experience working with a variety of LGV or HGV vehicles ROLE • Electrical, mechanical and hydraulic fault diagnosis, repair and installation, • Setting and operating of machine tools and equipment, • Department of Transport (MOT) testing duties (if approved tester), • Support workshops team members including Apprentice Technicians as required., • Accurately record time to complete jobs and associated details, • Use of skills and performance of other work within normal grade/job skills as required by the Workshop Supervisor to maximise workshop efficiency Skills & Experience • Level 3 in Heavy Goods Vehicle maintenance & repair or an equivalent qualification, • Strong customer service skills, • Good attention to detail, • Ability to work autonomously, • Ability to work within given time frames, • Ability to tackle all aspects of vehicle repair and servicing., • Diagnostics skills, • HGV Class 1 or 2 is desirable Questech Recruitment is a specialist engineering support within the road transport industry, our focus is to support many clients within the truck and bus sectors across the UK. If you feel you match the desired criteria, or you would like more information on roles such as Commercial Vehicle Technician, PSV Engineer, PSV Mechanic, LCV mechanic or Fitter, we would really like to hear from you.#HGVTechnician #HGVMechanic #HGVFitter #TruckFitter #TruckTechnician #TruckEngineer #TruckMaintenance #TruckMechanic #DieselFitter #DieselTechnician #DieselMechanic #HeavyVehicle #VehicleTechnician #PSVTechnician #PSVMechanic #PSVFitter #BusFitter #BusTechnician #BusEngineer #BusMechanic #PSVEngineer #PCVTechnician #PCVFitter #PCVMechanic #PCVEngineer #LightCommercialVehicleTechnician #LCVTechnician #LCVfitter #LCVEngineer #cleaner #shunter #pcvdriver #shunter #fueller #cleaner #shunting

Our client has a permanent opportunity for a Scientific Product Specialist – Sales Support. They provide automation and fluid control solutions. As a key member of their talented and successful products team this is an interesting, varied, and challenging customer-facing role that is designed to support increase their market share. Working closely with the field sales team you will provide application, product knowledge and sale support during customer visits. The range of product focus include chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls. The key aspects we are looking for from applicants are: The person: • Strong relationship building skills, • Ability to provide value propositions, • An inquisitive nature Experience selling into: • Medical, • Life Science, • Hi-end processes manufacturing, • Pharmaceutical, • Semiconductors Product knowledge: • Thermo Controls, • 2 Port Valves, • Process Gasses To be considered you will need to demonstrate customer facing technical and sales experience. Key Responsibilities: Maintain accurate records of activities using our CRM system Grow sales of the product range through supporting the salesforce and their customers Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales. Identifying, researching, and gaining application knowledge for new opportunities for the product range. Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure. Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective. Meet and exceed targets. Skills and Experience: Desirable: A degree within a Science or Engineering discipline Required: HND or equivalent or relevant experience Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls. Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry, as these are the types of market areas, you will be working in. Demonstrate an ability to communicate and influence effectively at all levels of the business. Highly driven and passionate about making a difference within the industry. Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand. Full UK Driving Licence Current passport as European travel may be required. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Facilities Assistant Working hours: 30 - 37.5 Business Unit: Private Client The Facilities Assistant Role We are recruiting for a Facilities Assistant to join our team in Oxford on an 18-month fixed term contract. Ensure day to day management of all Facilities requirements are met. To assist on storage, maintenance and archiving of deeds/wills and probate files, using a computerised database system. To assist the Facilities Supervisor with H&S requirements including new starter inductions and maintenance of records. Cover and support will be required at certain times in our other offices. Key Responsibilities of the Facilities Assistant • Strong experience in scanning, archiving, and updating wills/ deeds, files etc., • Cover mail room duties on a daily basis, • Provide support to all internal RWK Goodman clients regarding stationery and other miscellaneous requests as and when required, • Providing reprographics support for all departments on request, • Ordering of stationery, lighting, cash & carry consumables, • Investigate and respond accordingly to any reports of breakdowns or faults. Contacting & arranging maintenance/repair of services where required, • Oversee cleaning standards, liaise with company if issues, • Assist the Facilities Supervisor in the procurement of consumables, non-consumable and general services for all RWK Goodman offices, • Assist in planning & execution of office moves within agreed timeframes, • Manage storeroom, control of rubbish/recycling and kitchen standards, • Complete H&S inductions for new members of staff ensuring accurate records are kept, supported by facilities team, • Travel to other offices to cover as required to undertake relating tasks. Skills and Expereince needed for the Administrative Assistant • Minimum of 5 GCSEs A-C (Including English and Maths), • Working knowledge of Microsoft packages including Word and Excel, • Previous experience within a customer service role or office environment, • Previous experience within a legal environment is desirable, • Excellent organisation capability with the ability to effectively prioritise, • Client service focused About Us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you’ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we’re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. To find out more about why we are different click here. Benefits of the Facilities Assistant Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5–31.5 days’ holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Discounted conveyancing fees Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That’s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We’re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self

We are working with a specialist architectural glazing company renowned for its expertise in high-performance window and door systems. Their work spans self-builds, new builds, and replacement projects, delivering bespoke solutions where design, performance, and craftsmanship matter. Operating across luxury residential and commercial projects throughout Southern England, the business supplies and installs a carefully curated range of premium products, including: • Aluminium and aluminium-clad/composite bi-fold doors, • French doors, • High-performance aluminium and steel casement windows, • Heritage and timber-alternative windows, • Rooflights, • Steel-style internal sliding doors and screening systems We are recruiting an experienced Window, Door & Home Improvement Sales Consultant to join the team, based from their Oxfordshire showroom with the flexibility of remote working. You will consult with homeowners and small business clients, providing expert advice and guidance from initial enquiry through to completed sale. This is a consultative role where technical knowledge, attention to detail, and customer trust are key. Key Responsibilities • Consult with residential and commercial clients to understand project requirements, • Advise on suitable window, door, and glazing solutions, • Manage the full sales process from enquiry to order, • Produce accurate quotations and design proposals, • Use CAD software to support layouts and client presentations, • Work closely with technical and installation teams to ensure smooth project delivery, • Represent the company professionally in line with its premium brand Experience & Skills Required • Proven experience in window and door sales (essential), • Strong knowledge of aluminium, composite, and architectural glazing systems, • Experience using CAD software (essential), • Confident, consultative sales approach, • Excellent communication and client-facing skills, • Organised, detail-oriented, and self-motivated

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

The team of Customer Experience Specialists plays a vital role in our business as the first point of contact for our customers. As a Customer Experience Specialist, you will be responsible for answering queries, resolving issues, and providing administrative support to promote a high-quality service

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. Provide exceptional customer service by understanding customer needs, answering their question

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

We combine technology with the art of five‑star chauffeuring to deliver a consistently exceptional experience. Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Experience using tools like Intercom, Atlassian, and Ai

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Senior Customer Experience Spe

You will maintain showroom standards, provide exceptional customer service, and drive sales.

Experience working in customer service, customer operations, or digital experience teams. Experience working in customer service, customer operations, or digital experience teams. Group Customer Experience Platform Specialist role.

Our goal is to delight our customers and provide an amazing experience to every customer during their interactions and ensure our customers feel supported to make the correct decisions during their payroll cycle. Senior Customer Experience Specialist - Payroll. We are looking to hire an enthusiastic

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. You will partner with internal Google Cloud Sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud business cycles, including a combination

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu

Develop analytical reporting and turn complex data into insights that drive customer experience improvements. In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights that drive real improvements to the customer experience. As the data

A vehicle service provider in York is seeking a Handover Specialist to deliver exceptional customer care. Ideal candidates will have experience in customer service, excellent communication skills, and a full clean UK Driving Licence. Your role includes providing personalized vehicle handovers and en

As the data specialist within our Customer Operation team, you’ll work across multiple systems to extract, interpret, and visualise data in clear, engaging, and meaningful ways. In this role, you’ll take ownership of developing analytical reporting and turning complex data into powerful insights

Ideal candidates should have experience in customer service and strong communication skills. A local governmental authority is seeking a skilled Customer Service representative to handle inquiries mainly via telephone. In this hybrid position, you will be responsible for managing customer complaints

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

Establish monitoring mechanisms for experience-related issues, conduct regular end-to-end experience audits, and promptly identify and report abnormal user experiences in business operations. Senior Customer Experience Operations Specialist. Deeply understand user scenarios and maintain a strong cus

A family-run furniture company is seeking a Customer Experience Specialist in Leamington Spa to provide outstanding service in their Design Centre. The role involves engaging customers, guiding them through their design journey, and supporting sales conversions. Ideal candidates should possess stron

The role involves providing excellent customer service, managing till operations, and maximising sales opportunities.

A pet food delivery service based in Greater London is looking for a Customer Experience Specialist to enhance their customer support systems. This role requires strong analytical skills, experience with customer service tools, and a dedication to enhancing customer experiences.

You will play a key role in creating a friendly and engaging experience for customers. A major High Street brand is seeking a part-time Retail Assistant to provide exceptional customer service. Responsibilities include serving customers, maintaining brand image, and handling cash transactions.

At Updoc, we’re shaping the future of healthcare and we’re looking for a customer experience specialist to join our team and help us build operations and technology that connects patients, doctors, medical professionals, and pharmacies across the country. Hear from a Customer Experience Speciali

A leading travel company is seeking a Customer Experience Airport Representative at East Midlands Airport. You will be the first point of contact, resolving customer issues during travel disruptions and ensuring a smooth experience. Ideal candidates will be calm under pressure, customer-focused, and

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. Customer Experience Specialist - Payroll. If this resonates, the Customer Experience Specialist role might be

A leading customer service provider is seeking a Customer Experience Specialist responsible for supporting customers and resolving queries. Successful candidates will have a strong customer service background and exceptional communication skills.

Proven experience reviewing on site customer experience. You will be working towards moving our digital offering forward, driving customer first and evidence-based working to help drive towards the group digital KPI’s. Monitor and analyse the customer journey and data trends over time to identify

As a Customer Experience Specialist, you'll be at the heart of our fitted furniture Design Centre, delivering outstanding service while helping customers bring their ideas to life. Customer Experience Specialist- Full Time Leamington Spa. Welcome and engage customers in the Design Centre, delivering

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and takes pride in delivering a great customer experience. Mi

Experience in customer service. A local governmental authority in the East Midlands is seeking a skilled Customer Service representative. The role involves managing inquiries from Commercial and Domestic customers primarily via telephone and performing various administrative tasks.

A leading debt resolution firm in the United Kingdom is seeking a Customer Experience Specialist to enhance customer journeys and support them in resolving past-due accounts. Responsibilities include negotiating with customers through various channels and aiding them in creating effective repayment

A leading travel company is seeking a Customer Experience Airport Representative at East Midlands Airport. In this role, you'll be the welcoming face for customers, resolving issues during travel disruptions. Strong communication and a passion for customer service are essential.

A renowned lingerie retailer in Oxford is seeking a Retail Assistant to enhance the customer experience in a vibrant shop.

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriat

Experience using data insights to decide next actions to enhance customer experience. Delivers personalised customer experience based on data insight through customer journeys that are integrated across multiple channels as well as functions. Promotional key account management role to orchestrate cu

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

A leading ethical beauty brand in Essex is looking for a dedicated team member to support store management in driving sales and providing exceptional customer service. Responsibilities include engaging with customers and ensuring adherence to company values and policies.

Create relaxed, memorable experiences for our guests. Previous experience preferred but not essential — full training provided.