Customer manager jobs in Wrexham - Page 2Create job alerts

Customer Account Manager – International Schools (iSAMS). Support customers with digital transformation and system optimisation. You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions.

Care Home Based Full time We have an exciting new role for a Customer Relations Manager based at at The Potteries Care Home. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote The Potteries through community relation

Role Purpose As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Brakes/Sysco. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

At least 5 years’ experience in customer success, professional services, support engineering, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. You will own the end‑to‑end customer experience for

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we con

A leading hotel group in the UK is seeking a CRM Manager to oversee loyalty and customer journeys. This role involves designing and executing automated communications through channels such as email and SMS, optimizing member engagement, and collaborating with various teams to enhance the customer ex

Role: Customer Success Manager in the Construction SaaS sector. Identify upsell opportunities and support value realization across the customer lifecycle. Maintain a structured, consultative approach to customer engagement and governance of accounts.

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn.

Set benchmarks and customer expectations based on real customer data. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team helping to steer future products. Motivate customers to implement your recommendations, by lev

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership. Utilize Customer Health tools to track deliverables, customer contacts, risk, and overall health metrics by account. SaaS account m

Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retai

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team.

Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Customer Success, Implementation, or Account Management (startup experience preferred).

Supporting the CEO to manage his workload and activities.You coordinate and maintain the agenda of the CEO, including organizing all the appointments.You make sure relevant content is posted on the CEO social media and you follow the calendar made by our marketing team.You follow-up on important dea

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited to. Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central Lond

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Working closely with other teams to streamline processes and improve the overall customer experience.

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A forward-thinking automotive company is seeking a Regional Aftersales Manager responsible for driving aftersales performance in the United Kingdom. The role involves working with dealers to enhance customer experience, address service issues, and improve profitability.

Customer Success Manager (m/f/d) - German Speaking. Guide customer on org strategy, governance and change management, best practices based on customers’ needs. Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context.

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

A global cybersecurity leader is looking for a Customer Success Manager to ensure successful adoption of their platform. You will be the primary point of contact for top-tier customers, aligning their business goals with product value.

Foster a passion for service, food and customer care — ensuring every interaction brightens the customer’s day. You will be an experienced customer service trainer, with confidence in customer service leadership or service design. We are excited to introduce this brand‑new Customer Experience

CES Customer Success Manager – Aerospace & Defence. Ensure delivery and commercial compliance by partnering with the account delivery teams (Project Managers, Run Leads, etc. Scope, SLAs, audits, risks, service governance/timely reviews with customer, etc.

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transition into CS. Triage and respond to customer tickets via email and Zoom.

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem-solving skills, a customer-centric mindset, and a bachelor's degree in a related field. A technology company in the UK seeks a Support Accou

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

United Kingdom - Meeting Insights Customer Success Manager. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. The role involves managing a portfolio of accounts, building relati

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. StrongPoint is a leading provider of retail technology solutions, helping businesses optimize operations and enhance customer experiences. Act as the voic

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success. This role involves collaborating closely with lessors and airline customers to understand their needs, lead implement

A leading SaaS company is seeking a part-time Customer Success contractor located in the UK or Ireland. The role involves managing customer requests, facilitating onboarding, and providing support through email and video calls. Ideal candidates will have 2–3 years of experience in Customer Success

Champion Agentic AI: Partner with customers to move from dashboards to agents, helping them leverage ThoughtSpot Agents and LLM-based workflows to automate data insights. Voice of the Customer: Act as the primary technical point of contact, communicating requirements and use cases in a way that is a

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice.

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Hands‑on experience as an Account manager/executiv

The Global Events & Field Marketing Manager owns the global events strategy, framework, and infrastructure that enables regional marketing initiatives that drive awareness, engagement, and demand for Cengage and its products.

A technology firm is looking for a Customer Success Manager in the United Kingdom. Responsibilities include identifying upsell opportunities, conducting business reviews, and collaborating with various teams to enhance customer success. The CSM will drive customer retention and satisfaction while ma

A proactive and results-oriented Senior Customer Manager to lead the successful delivery and execution of key customer programmes. Address and manage aged debt and invoice queries in collaboration with finance and Customer Managers, ensuring timely resolution. Magellan Aerospace, Llay Wrexham has an

Senior Customer Success Manager - Financial Services. As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Customer Succes

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. If you’re passionate about driving measurable value for customers, leading strategic engagements, and managi

A leading technology firm is seeking a Manager for the EMEA Scale Customer Success team to lead engagement strategies that drive customer retention and business value realization. This position offers an impactful opportunity to shape customer strategies at scale. Ideal candidates should have experi

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Establish and maintain a trusted advisor relationship with customers, ensuring that customers are

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.