Customer service manager jobs in Ilkeston - Page 2Create job alerts

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Coordinate the physical retail custome

Here at ARM we are currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. Responsible for driving the Service

We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. Provide structured performance reporting to internal stakeholders GBBE - Customer Service

The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods.

A leading Machinery manufacturer in the Lancashire area are looking for a talented Customer Service Manager to join their team. You will be responsible for preparing and managing spare parts quotations, order acknowledgements and customer delivery commitments, supporting budgets, sales proposals and

A retail services company in Greater London is looking for an individual to manage customer enquiries and sales of garage doors and products.

Senior Assistant Customer Services Manager should be competent in the following Orega processes:. Effectively handle enquiries from clients, the Customer Service Manager and the management team. Senior Assistant Customer Service Manager.

A leading gaming and betting company seeks a Retail Customer Service Manager passionate about sports and customer service. You'll play a vital role in delivering top-tier service in an engaging team environment at betting shops. Key tasks include processing transactions, managing customer relationsh

Demonstrable experience in customer service or operations management, ideally within a training, service, or manufacturing environment. Training and Customer Excellence Manager. This pivotal role will lead a multi-site customer experience and training support team, championing a customer-first cultu

A technology solutions provider based in Greater London is seeking a Service Delivery Manager to effectively manage client relationships and ensure the delivery of exceptional services. You'll work closely with multiple teams to monitor service performance and drive improvements. Essential skills in

The role requires managerial experience and a commitment to excellent customer service in a busy environment. A leading garden center provider is seeking a Garden Centre Department Manager in Brigg.

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. Cultivate and maintain stakeholder relationships with the customer’s IT and b

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

A leading technology firm in the UK is seeking a Principal Service Manager to oversee key customer relationships and service delivery. This role involves ensuring the success of strategic customers, meeting service commitments, and leading onsite teams. Ideal candidates will have over 5 years of exp

Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience. Job Title: Customer Service Manager with Estimating Experience.

Job DescriptionThe Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. Customer Enablement* Develop and deliver scalable enablement plans for service o

Senior Customer Service & Experience ManagerWork with marketing and operations teams to encourage positive resident feedback. Experience** * Experience in hospitality and / or residential front of houseExperience in front of house customer service or customer experience and/or operational roles in r

In this pivotal role, you'll drive profitability through effective sales activities and exceptional customer service. A leading retail company is seeking a Store Manager for their Derby branch.

As Senior Business Operations Manager, you will be responsible for leading and continuously improving Klarna Financial Services UK’s customer service operations. This position acts as the primary point of coordination across domains on UK customer service matters, identifying service risks, drivin

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Continuously refine and enhance the approach for handling customer inquiries and requests related to

The role involves leading a team of volunteers and providing exceptional customer service. A leading charity organization is looking for a part-time Deputy Shop Manager in Ilkley.

A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. Candidates should have strong leadership skil

Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business. During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services r

Account Manager / Customer Service Executive. Account Manager / Customer Service Executive. Proven customer service experience with a solid background in logistics.

A recruitment company in printing is seeking a Customer Service Manager with estimating experience to join their established team. You will manage customer relationships, handle quoting for standard and non-standard products, and communicate effectively with clients and suppliers to ensure customer

A prominent UK motor retailer is seeking an experienced Service Manager to join their team in East Midlands. The role involves implementing effective processes to maximize customer satisfaction and monitoring costs while maintaining quality standards.

Technical Customer Services Manager – UK & Ireland – Tyres. Technical Customer Services Manager. As Technical Customer Services Manager, you will lead a team of 10 people and be responsible for all technical training, dealer audit programmes, warranty management, and product performance monitori

Lead and inspire a team of customer service advisors to deliver exceptional service. What We Offer for this Customer Service Team Manager role:. Key Responsibilities of this Customer Service Team Manager:.

A leading engineering manufacturer is looking for an experienced Aftermarket & Spare Parts Customer Service Manager to take ownership of a high-value, high-pace parts operation supporting customers across the UK, Europe, and worldwide. This is a hands-on leadership role where technical understanding

Job Description Are you ready to take the next step in your customer service career?Were working with a well-established, growing business within the animal health and agriculture supply sector thats looking for a Customer Service Team Leader to help shape the future of their customer experience. Th

Job Description Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.

The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools (Health and Nutrition (Scotland) Act 2007) and assisting

The service is more responsive to service users’ needs and provide quicker, clearer, more consistent and more appropriate pathways to services, supports and interventions. The organisation and structure of the Emergency Social Work Service was developed to provide an improved level of service to E

Head of Operations (Operations Manager).

P assionate about customer service. W e are on the look out for a passionate Operations Manager to join our team!. Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

Put the customer first in everything you and your teams do, driving service and guest reviews/feedback. We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager in Ireland. You’ll be the driver of culture, leading your General Managers an

Conduct regular service reviews and performance visits. Recruit, develop, and retain high-performing Home Managers. Operations Manager - Residential & Nursing Homes / Older People - Salary c£75,000 DOE.

The role involves working closely with Home Managers to support them in running safe, person-centred, and efficient services while meeting business objectives. Regional Operations Manager – Nursing Homes. We are seeking an experienced Regional Operations Manager to oversee a portfolio of nursing h

The Regional Operations Manager will hold full operational responsibility for a multi-site portfolio across County Durham and North Yorkshire, leading and supporting Registered Managers across adult supported living and residential services. An experienced Operations Manager with a proven background

Showing our customers, they’re valued by understanding their situation, keeping the conversation constructiveUsing detailed scripts to gather information from the call and apply logic to assess the best course of actionPushing for better by using resources available to offer the best customer serv

Support internal and external stakeholder engagement across operational and customer interfaces. Maintenance Operations Manager (Aviation). An established aviation organisation operating in a complex, regulated environment is seeking a Maintenance Operations Manager to oversee the effective delivery

Maintain inspection readiness for MHRA and customer audits.

As Site Operations Manager, you will hold responsibility for the day-to-day operational leadership of the site, ensuring safety remains the foundation of everything the facility delivers. Site Operations Manager – COMAH.

Operations & Maintenance Manager – Water Industry.

In addition to operating and showcasing 150 Holborn as a flagship model of an intelligent, sustainable, data-driven workplace, the role will include supporting smart building consulting and establishing the managed services line of business – to be offered to Clients on top of PARA OS deployments

Background in an Operations Coordinator, Service Manager, or Operations Manager role. This role would suit either an experienced Operations Manager seeking a fresh challenge across multiple sites, or a strong Operations or Service Coordinator ready to take the next step into a broader leadership pos

Job Title: Academy Scouting Operations Manager Location: Remote Contract Type: Permanent Salary: Competitive Closing Date: 22nd March 2026 We are the heartbeat of the city. About the role We’re looking for a highly organised and strategically minded Academy Scouting Operations Manager to lead the

The successful candidate will have experience of responding quickly to changing customer and service needs. The successful candidates will be required to help support customers access services online and as such they must have strong digital and communication skills. Delivery of front-line customer