Trabajos customer service no experience en SwintonCrear alertas

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Business Unit: Customer Service & Operations Salary range: £64,800- £81,000 per annum Location: UK Hybrid – with travel to Glasgow or Gosforth Contract type: Permanent Our Team Actionable insights are critical in enhancing the effectiveness and efficiency of our ~3,500 colleague-strong CS&O. By enabling data-driven and informed decision making, this role will be key in the BAU function of our business, as well as provide the clarity that enables sustainable delivery against our strategic ambitions across a multi-site, regulated environment. The Performance Insights & Optimisation Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations. What you’ll be doing • Own the analysis of operational and performance data to generate insights that inform decision-making and service improvements., • Proactively analyse performance trends across CS&O, identifying focus areas and opportunities for improvement, driving engagement with the area owners., • Own the performance reporting frameworks, identifying and delivering against opportunities for improvement and automation in our reporting and data analysis through partnerships with technology teams., • Drive timely reporting and insight provision across the operational areas, applying automation where relevant, to drive quick business decisioning., • Provide monitoring and reporting support associated to performance-related benefits from strategic transformation initiatives., • Collaborate with various Business Areas and CIO to ensure the data and associated insights, as well as tooling are valid, and fit for purpose., • Deliver the data and insights that underpin service delivery, performance and optimisation across contact centres, back-office operations, fraud, and specialist teams., • Proven track record leading large-scale workforce and performance insight in regulated Financial Services or Tier 1 banking., • Expertise in performance tracking, reporting and optimisation frameworks., • Experience of enabling and driving transformational change in large operational environments., • Demonstrated ability to influence and challenge at ExCo level., • Deep understanding of operational performance metrics and optimisation frameworks., • Advanced knowledge of performance tracking and reporting methodologies, tooling and systems., • Strong market knowledge of best practice in performance reporting and optimisation., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Operations Salary range: £24,000 - £30,000 per annum per annum DOE + benefits Location: Remote within the UK Our Team An amazing opportunity for someone to join our Customer Operations – Performance Insight team, primarily specialising in understanding performance, monitoring trends, strategy, and benchmarking. If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go-getting team then we are looking for you! The successful candidate will support a team of Analysts and Specialists in building, maintaining, improving and publishing key performance related reporting. You’ll be accountable for actioning administrative related jobs surrounding tools, models and reports owned by the team, ensuring our customers are set up for success and able to deliver against their business objectives. You’ll identify opportunities to improve our existing reporting whilst applying any required amendments to them accurately and in line with our governance policies. This is a fantastic opportunity for someone to take a first step in to the world of performance insight, with scope to learn and develop analytical and reporting skills along the way. What you’ll be doing… • Supporting in the build, testing, maintenance and improvement of key analytical models and reporting., • Ensuring standard reporting owned by the team is updated and distributed to key stakeholders in line with our service proposition and agreed SLAs., • Completion of administrative tasks including joiners/movers/leavers and new task creation, within the business’ work flow and productivity tool., • Collecting data from a variety of sources across the bank, assisting in cleansing it for analysis and use in reporting., • Support in preparing presentations and reports for a variety of stakeholders, • Ensure any outputs adhere to the banks risk and governance policies, including the creation and testing of SOPs and key controls, • A keen interest in performance management, analytics and reporting., • Knowledge of relevant Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word., • Ability to logically analyse and interpret data., • A strong attention to detail coupled with exceptional organisational skills and time management., • Good oral and written communication and presentation skills., • Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems and processes., • Experience of working within an MI or reporting function – producing regular data analysis and reporting., • Experience working with back office productivity tools, ideally ControliQ., • Working experience of SAS or other Statistical packages such as R, Python, MiniTab or equivalent analytical tools to develop data driven solutions., • Coding experience with SQL and VBA. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. ___As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: CS&O Financial Crime Salary range: £67,200 - £84,000 per annum Location: UK Hybrid – Occasional travel to local hub Contract type: Fixed Term Contract (12 months) Our Team We're on the lookout for an enthusiastic and skilled Senior Project Manager to join our Financial Crime Transformation Programme. We're a dedicated group with a singular focus: Transformed capability to detect and deter Financial Crime.. Our Senior Project Managers benefit from robust support, collaborating with a diverse network of individuals ranging from programme managers, sponsors, senior leaders and more, to talented developers, architects, designers and specialists. If you're passionate about spearheading the delivery of compliant financial crime solutions, this role might be the perfect fit for you! What you’ll be doing • Lead and Manage Projects and Programs: Oversee the planning, execution, and delivery of projects from inception to completion, • Develop comprehensive project plans, including timelines, milestones, and resource allocation, • Work with various tech and business teams to arrive and track the plans, collaborate with key stakeholders, • Collaborate with cross-functional teams, including CIO, operations, risk, audit and owning business units, to ensure project alignment with strategic goals, • Identify, assess, and mitigate project risks to ensure successful project delivery, • Manage project budgets, ensuring cost-effectiveness and alignment with financial objectives, • Ensure all project deliverables meet high-quality standards and comply with regulatory requirements, • Mentor and lead project teams, fostering a culture of collaboration, innovation, and continuous improvement, • Experience in managing complex projects within the banking or financial services sector, • Experience in identifying and managing project risks, • Experience in budget management and financial planning, • Familiarity with project management tools and methodologies, • A passion for moving the bank forward, partnering with business areas to get the best delivery possible every time., • Strong leadership skills with the ability to motivate and manage cross-functional teams, • Superior verbal and written communication skills, with the ability to convey complex information clearly and concisely, • Ability to think strategically and align project objectives with broader business goals, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Group Risk, Operational Risk Management Salary range: £58k - £73k DOE Location: UK Hybrid - with occasional travel to one of our key hubs Contract type: Permanent Our Team We have an exciting opportunity for a risk professional to join our Change Risk team within our broader Operational Risk Management Team which also covers: Operational Risk, Digital & Technology Risk, Payments Risk, Data Risk, Third Party Risk and People Risk. You’ll work closely across each of these teams as well as the wider Group Risk Management function as necessary. We require a highly motivated, innovative and talented candidate who is looking for a role that provides plenty of variety, pace and challenge. You will be a seasoned professional with significant expertise in providing oversight of change and in-depth knowledge and expertise in risk management and how this applies to change. Experience in technology change risk would be beneficial. You will use your experience and knowledge to really understand the business’ changing risk landscape and ensure our change risk oversight activity is effectively targeted and value-add. You will lead and provide SME input, challenge and oversight on portfolio management and projects ensuring change is managed within risk appetite in accordance with the Change Management Framework and delivered into BAU in a safe and controlled manner. You will support the business to identify and evaluate risks associated with change and use your knowledge and experience to ensure these are properly mitigated, monitored, and reported. What you’ll be doing • Evaluate how the change portfolio supports the bank’s strategic objectives, challenging misalignments and escalating material impacts to the overall risk profile., • Provide subject matter expertise, challenge, and advice at Risk Boards, Governance Committees, Programmes, and directly to change practitioners., • Lead risk assessments, thematic reviews, and continuous assurance activities across change programmes., • Deliver insightful updates on 2LOD Risk’s oversight of the change portfolio and change management framework to stakeholders at all levels., • Contribute to the development and execution of the Change Risk Oversight Plan in collaboration with the wider Operational Risk team., • Produce high-quality risk insights and reporting for Group ExCo, Group ERC, and external regulators (e.g., FCA, PRA)., • Ensure risks and issues arising from change are identified, assessed, managed, and reflected in the bank’s risk profile, • Support the wider risk team by providing constructive oversight and challenge to key stakeholders., • Embrace Agile principles, seeking innovative approaches to achieve outcomes and improve delivery., • Demonstrated experience across multiple components of the risk management framework, including risk identification, assessment, mitigation, and monitoring., • Proven ability to oversee change programmes with a strong grasp of technology risks associated with transformation and innovation., • Experience operating within the 2nd or 3rd Line of Defence is highly beneficial, offering valuable perspective on independent oversight and assurance., • Strong track record of managing and influencing stakeholders at all levels, fostering collaboration and driving risk-informed decision-making., • Skilled in producing clear, targeted reports for diverse audiences, including senior leadership and regulators, ensuring key messages are effectively communicated and understood., • Experience of designing and implementing Change Framework and/or change oversight practices, • Experience of working under the Agile methodology, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: COO, Technology Operations & Cyber Security Salary range: £33,600 - £42,000 per annum DOE+ Benefits Location: UK Hybrid – Occasional travel to local hub Contract type: Permanent Our Team We’re looking for a Data Loss Prevention (DLP) Analyst to join our busy Data Security team, to support analysis and reporting work for data loss and insider threat events in Virgin Money. Your role will involve working closely with our Data Security, Incident Response and Business teams to manage events and progress remediation and represents a great opportunity to work with industry-leading tools and security partners, utilising your analytical, technical and communication skills to really make a difference to our customers and colleagues. Cyber security risks are a key threat to our overall standing, reputation and performance, as evidenced by recent impacts of sophisticated attacks on several high-profile companies and financial institutions. As we seek to grow our profile in an increasingly competitive digital arena, the DLP capability must adapt the strategy to be responsive to these challenges. The DLP Analyst will support the Bank’s security controls for Data Loss Prevention, carrying out assessments of DLP and Insider Threat events, including incident management, escalation and resolution, acting as a liaison with key stakeholders, and be responsible for reporting on current status and trends. What you’ll be doing • Analysis of DLP and Insider Threat events, • Correlating events to determine if a threat exists, • DLP and Insider Threat solutions, showing a good level of operational knowledge and understanding, with the ability to navigate confidently to get the most from the tool, • Communicating with colleagues and stakeholders across the organisation to ensure DLP events are managed effectively to resolution, • Feeding into an improvements programme to improve efficiencies and reduce risk, • IT and Information Security best practice, • Team working and the ability to be self-directed on task completion, • Demonstrating a professional ‘can do' attitude and high levels of motivation, • Industry related cyber security qualification (e.g. CISSP, CISM) or equivalent practical cyber security experience, • Proven ability to make sound pragmatic decisions and judgements under tight timelines, • Experience with advanced analytical and problem-solving techniques, • Solid skills and experience in Excel, • Self-driven qualities and able to work independently as well as part of a team, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Group Unsecured Lending Salary range: £49,600 - £62,000 per annum Location: UK Hybrid – Travel to Chester Hub once a month Contract type: 12 Month FTC Our Team Our Credit Card teams are well on their way to achieving their ambition to disrupt the market - smashing targets, winning industry awards and successfully building both consumer and business credit card businesses, but we’re not done yet. We have big growth plans and we can’t do this without a truly awesome team of talented people to make it happen. We are looking for a Business Operations Specialist to join our team. This role is delightfully surprising and rewarding, and we are looking for you to bolster our brilliant team with demonstrable experience of working with FIS and BASE2000 (P1C). You will be able to use your knowledge and experience of FIS & BASE2000/P1C to become a subject matter expert in Business Credit Cards and an important contributor to the product’s success, platform maintenance and performance. What you’ll be doing • Support all business credit card stakeholders with technical knowledge and system solutions., • Support day-to-day product management activities., • Drive continuous improvement of processes, resulting in an improved customer experience and operating efficiencies for the Business Credit Card, • Build excellent working relationships with internal and external stakeholders to optimise outcomes for our Business Credit Cards delivering an excellent customer experience for our customers., • Provide SME support to Product Managers and key stakeholders in delivering strategic projects and product specific activities., • Review MasterCard Announcements and consider any changes that may impact the platform., • Support timely and efficient implementation of agreed product changes. Work with FIS to develop test strategies and follow through to implementation, • Take ownership to develop and update User Documentation, • Maintain scheme compliance by ensuring all regulatory returns and tasks are completed in a timely manner, • Review MI to look for opportunities to enhance the customer journey and/or gain operating efficiencies, • Experience working with FIS and BASE2000 (P1C) is fundamental, • Ability to engage with stakeholders to build strong working relationships, communicating effectively., • Ability to identify and understand business related issues and opportunities applying appropriate techniques to define and communicate requirements., • Communication skills - You’ll be expected to communicate at all levels, translating complex requirements and solutions to colleagues in a simple, understandable way in your written and verbal updates., • Self-motivation, logical thinking, and a drive to make this role a success. We don’t expect you to know all the answer from day one but we expect insatiable curiosity and a willingness to get to them through research and collaboration., • Presentation and documentation skills. You will be frequently providing management with professional updates. You will also document business processes and change in a meaningful and auditable way., • Understanding of Mastercard processes and compliance requirements, • Understanding of Broadcom and the card authentication process, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Chief Data Office Salary range: £37,000 - £47,000 per annum Location: UK hybrid with occasional travel as determined by business requirements to local VM hub location. Contract type: 12 Month FTC Our Team The Data Governance and Regulation (DG&R) team provide valuable support to help Virgin Money harness the value from its rich data assets. The Data Protection and Privacy function sits within DG&R. We help deliver the Bank’s innovative change agenda, by providing SME oversight, advice and guidance. Our goal is to ensure the business can process data fairly and ethically, building trust and enhancing good customer outcomes whilst also meeting our regulatory obligations. What you’ll be doing • The Senior Privacy Analyst will help the team embed a proactive data protection culture across the Bank, by providing subject matter expertise on all data privacy matters., • You will build strong relationships with key Business Partners and stakeholders to ensure that Data Privacy processes are understood, met and managed in line with our policy and technical standards., • You will help the Business complete its transformation agenda, by supporting critical and complex project and change initiatives, encouraging and building a privacy by design and default approach., • You will support delivery of training and awareness sessions to ensure Data Protection and Privacy (DP&P) standards are upheld pan Bank., • You will provide oversight and assessment of Data Privacy Impact Assessments, Personal Data Breach events and drive the delivery of action plans created to strengthen the DP&P risk and control environment., • You will deliver best in class advice and guidance to business areas on data governance and privacy to support control activities, reducing DP&P risk events and maintaining compliance in line with Virgin Money’s standards and processes aligned to 2nd Line policies., • You will support creation of horizon scanning reports and help enhance the reporting MI suite to support compliance and risk tracking as well as keeping the business abreast of external data events, and regulatory changes. We need you to have • Significant demonstrable experience of working within the frameworks of UK GDPR, PECR and DPA 2018., • An ability to analyse complex Data Protection Impact Assessments, providing effective guidance to influence and drive compliant decision making., • Experience in translating regulatory ICO expectations into actionable, practical and meaningful advice across a varied range of stakeholders., • Experience of communicating and presenting key messages to engage with people across all levels of the Group., • Strong analytical skills (possibly statistical analysis) and experience of interrogating large volumes of data to identify and report on risk trends., • A professional Data Protection and Privacy Qualification, • Experience or working with Power Platforms, including Power Automate and Power BI, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security - Cyber Detect and Respond Salary range: £57,600 to £72,000 Per Annum - DOE Location: UK – Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type: Permanent Our Team Working in Technology Operations is a big deal as we continue to play a key role on keeping Virgin Money safe. We’re at our best when we have something to drive us forward, a belief that underlines who we are and what we do. Our Purpose. We want to make people happier about money – and that idea starts with every single one of us here at Virgin Money. Feeling Insatiably Curious about your next adventure? You might have just found it. We have a new and exciting role within our IT Service Management function and are looking for an experienced Technology Operations Manager who will report directly to the Head of Service Management. What you’ll be doing • Drive the maintenance and continuous enhancement of our monitoring systems across multiple estates., • Oversee, manage and support shift leaders & colleagues to ensure smooth operations across all shifts., • Provide guidance, mentorship, and performance evaluations., • Ensure the availability and reliability of critical systems through proactive monitoring and response., • Help to implement and maintain observability tools and practices to monitor system health and performance., • Prior experience in Technology Operations or Service Management., • A successful track record in technical leadership roles., • Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices., • Ability to tackle large-scale technical challenges independently across a distributed teams in geographically different areas., • Experience guiding teams through transformational change., • Proficiency in platform architecture and design., • Strong analytical skills and experience with technology operations metrics and risk management., • Outstanding problem-solving abilities., • Skill in managing multiple tasks and engaging with stakeholders across a complex organisation., • Familiarity with Service Management and ITIL best practices., • ITIL Service Management process awareness (Change, Incident, & Problem Management processes)., • Experience of Operational Security Controls and Product Stack., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid – Travel to Chester Hub once a month Contract type: Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We’re looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We’ve made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it’s an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We’ve got big growth plans - and we need talented people to help make them happen. We’re looking for a Business Analyst with strong RPA and VBA experience. If you’re a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we’d love to hear from you. Be part of a team that’s creating something special in UK banking. What you’ll be doing • Monitoring and maintaining existing automated processes, • Designing and building new RPA solutions to streamline operations, • Identifying optimisation opportunities and driving continuous improvement, • Creating and deploying batch files to support automation workflows, • Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications, • Configuring TS2 and interfacing systems to align with evolving business strategy, • Defining, testing, and implementing automation activities within Unsecured Lending, • Acting as a subject matter expert to influence customer journey and commercial decisions, • Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation, • Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate), • Strong understanding of batch scripting and system integration, • Familiarity with TS2 or similar credit card platforms is a plus, • A proactive mindset with a passion for efficiency and innovation, • Excellent documentation and governance skills, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Group Finance Salary range: £47,200 - £59,000 per annum DOE + benefits Location: UK Hybrid – Glasgow office 1 day per week Contract type: Permanent Our Team Our team are responsible for supporting the Business Bank Commercial team in analysing and navigating financial performance. As a fully commercial role, it provides an excellent opportunity to really drive forward decision making to improve customer and commercial outcomes. The team also have close working relationships with other areas of Finance including Treasury to help ensure funding consequences are fully evaluated at an entity level as well as Financial Control to ensure adherence to accounting standards. What you’ll be doing • Using your financial experience and acumen to analyse monthly results, understand drivers, challenge business performance, and assist with the planning and forecasting processes to help inform the strategic business plans as well as regulatory stress testing requirements., • Assisting in the preparation of relevant papers and create analysis to support the Head of Business Bank Finance Business Partners in presenting to the Bank LT, Board, and regulators., • Supporting the Commercial Team in providing financial analysis to inform decision making including product pricing and profitability assessments as well as navigating alignment with key business metrics., • Being responsible for maintaining simple and straightforward processes to drive an efficient and flexible function which can react quickly to changing circumstances., • Ensuring the controls within the Business Bank Finance Business Partnering team remain effective and consistent., • Experience of planning and forecasting in a financial services organisation, • An accountancy qualification (or equivalent) with a progressive record of success is also key, • Excellent analytical skills is essential, • Excellent Excel skills, • Strong intellect and ability to communicate effectively with senior stakeholders (both verbal and written), • A natural curiosity and drive to know more. Also be hardworking, with a real eye for detail, • Commercial acumen, demonstrating business understanding and key drivers of performance converted to critical analysis, • Enjoy working in a hands-on environment with a small, tight-knit team, • A strong control mindset when developing processes and procedures, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. ___As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security - Cyber Detect and Respond Salary range: £71,200 to £89,000 per annum Location: UK – Hybrid monthly travel to the Glasgow or Newcastle Virgin Money Hub Contract type: Permanent Our Team Working in Technology Operations is a big deal as we continue to play a key role on keeping Virgin Money safe. We’re on an exciting journey with a big vision as we grow our team to enhance our security and cyber operations. We’ll be working to identify threats to Virgin Money and the financial services sector and respond appropriately. You’ll play an important role in helping us understand the threat landscape so we can protect ourselves from risks and prevent attacks. We've a new and exciting role within our IT Service Management function and looking for an experienced Lead Technical Consultant who specialises in Observability who'll report directly to the Head of Service Management. What you’ll be doing • Act as the key consumer & gatekeeper of operational Observability across the estate, ensuring the data is not only visible but actionable which in turn will drive real-time operational excellence., • Own, shape & develop Observability in practice i.e. day to day for the 24/7 Operations teams, • Be the strategic player for all things in driving the continuous enhancements & maintenance of our monitoring systems., • Utilise your deep knowledge of monitoring tools and best practices., • Help shape Observability to lead the diagnosis and resolution of incidents, ensuring that creative solutions are identified or escalated., • Work closely with senior stakeholders to manage risks and influence key decisions., • Take charge of technical decision-making and develop our teams capabilities., • Translate strategy into actionable plans and communicate effectively with your team., • Provide guidance and mentorship, ensuring a unified approach to cybersecurity., • Keep senior management informed of all things Observability to help shape the immediate, reactive decision making as well as mould strategic thinking across not only Technology Operations, but across the Bank as a whole. We need you to have • Prior experience in Technology Operations, SRE, or Observability practices, • A successful track record in technical leadership roles., • Deep knowledge of infrastructure platforms, with a focus on Availability and Observability best practices., • Ability to tackle large-scale technical challenges independently., • Experience guiding teams through transformational change., • Proficiency in platform architecture and design., • Strong analytical skills and experience with cybersecurity metrics and risk management., • Outstanding problem-solving abilities., • Skill in managing multiple tasks and engaging with stakeholders across a complex organisation., • Familiarity with Incident Management, ITIL, and SRE best practices., • Expertise in prioritising activities in a rapidly changing environment. It’s a bonus if you have but not essential • ITIL Service Management process awareness (Change, Incident, & Problem Management processes)., • Experience of Operational Security Controls and Product Stack., • Experience in working in an Agile Environment. Red Hot Rewards • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance., • Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. And there's no waiting around, you'll enjoy these benefits from day one. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security, COO Salary range: £57,000 - £82,000 depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow / Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards. You’ll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business units including, IT Development & Change, and support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. You'll lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM’s Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you’ll be doing • Influence, engage and be an active and effective member of the TOCS extended Leadership Team., • Leading and inspiring the SACM Team to enable effective delivery, encouraging a high achievement culture and role modelling Great Leadership and demonstrating VM’s Purpose, values and behaviours., • Effective management of Software and Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB)., • Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend to drive a more efficient organisation., • Establishing and promoting Configuration Management processes to deliver and enrich CMDB’s data interaction with other ITIL processes across TOCS and the wider organisation., • Management of SACM control risks and managing audit items effectively., • Strong leadership and experience of People Leading at various levels with a proven track record in the development of staff., • Understanding of commercial and people challenges and understanding of the underlying principles of continuous improvement and driving efficiencies., • Excellent problem-solving skills and ability to analyse information appropriately., • Effective change management ability and a sound understanding of dealing with change in large organisations., • Proven ability to balance multiple tasks and deadlines., • Knowledge of ServiceNow & Flexera toolsets for SACM is preferable., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security Salary range: £48,000 to £60,000 - Per Annum Location: Hybrid - Occasional travel to Glasgow and Newcastle hub when required. Contract type: Permanent – Full Time Our Team The world is changing and so are we. That is why we are a home for the courageous. We reward those who push themselves, but we know you would do it anyway. You are naturally curious, ambitious, and brave. You want to do big things, and we have the roles to make that happen. We are seeking a strategic and detail-oriented Senior Cloud Governance Technician to drive the development and implementation of governance frameworks across our cloud environments. This role is critical to ensuring compliance, optimizing cloud usage, and enabling secure, scalable cloud operations. What you’ll be doing • Develop and maintain cloud governance policies, standards, and best practices., • Collaborate with security, compliance, and engineering teams to ensure alignment with regulatory and organizational requirements., • Implement controls for cost management, resource optimization, and data protection across multi-cloud platforms., • Monitor cloud usage and compliance through automated tools and reporting dashboards., • Lead cloud risk assessments and remediation efforts., • Provide guidance and training to stakeholders on cloud governance principles., • Proven experience in cloud governance, cloud architecture, or cloud security., • Strong understanding of cloud platforms (e.g., AWS, Azure, GCP) and associated governance tools., • Familiarity with regulatory frameworks (e.g., GDPR, ISO 27001, NIST)., • Excellent communication and stakeholder management skills., • Experience with automation and policy-as-code tools (e.g., Terraform, Azure Policy, AWS Config)., • Certifications such as AWS Certified Security, Azure Governance, or Google Cloud Professional Cloud Architect., • Experience in FinOps or cloud cost optimization., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Customer Service & Operations Salary range: £68,400 - £85,500 per annum Location: UK Hybrid – with regular travel to Glasgow or Gosforth Our Team We want to help colleagues build the skills, confidence and cultural alignment they need to deliver brilliant and memorable experiences for our customers. By embedding continuous learning and linking training to real business outcomes, we aim to create a resilient, future ready workforce that underpins our strategy and drives sustainable transformation across Customer Services & Operations. The Capability & Learning Lead sits within the Resource Planning, Optimisation & Operational Excellence centre within our refreshed Shared Service capability and supports the broader team in enabling consistent and more efficient and effective operations . What you’ll be doing • Owning the end-to-end colleague development journey, from induction and onboarding through to in life training, capability uplift and partner alignment., • Designing and delivering engaging programmes that build the skills, confidence and cultural alignment needed to deliver Simply Brilliant Experiences, • Partnering with journey teams and rapid improvement to make sure training translates into sustained performance uplift, linking capability programmes directly to customer outcomes, reducing failure demand and increasing Smile Scores., • Embedding continuous capability development so colleagues stay relevant as customer needs, technology and processes evolve, • Ensuring suppliers and partners are consistently inducted and aligned to Virgin Money’s way of working., • Developing frameworks to measure, evaluate and improve the effectiveness of training and capability programmes, • Leading, coaching and developing a team of training and capability professionals to deliver great outcomes, • Proven experience leading training, learning or capability function in financial services or complex service industries., • Track record of linking learning interventions to measurable business and customer outcomes., • Experience leading multi-disciplinary training teams and influencing senior stakeholders, • Strong understanding of learning and development practices, capability frameworks and performance uplift measurement., • Familiarity with operational excellence, customer experience and transformation contexts., • Experience designing and delivering capability programmes within large scale service or transformation environments, • Experience with digital learning platforms or modern learning technologies that enhance colleague engagement and performance, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Business Unit: Technology Operations & Cyber Security Salary range: £72,800 to £91,000 per annum - DOE Location: UK Hybrid – Occasional Travel to a UK Virgin Money Hub when required Contract type: Permanent full time Our Team Are you passionate about cyber security and eager to make a real impact? At Virgin Money, we’re accelerating our Cyber Transformation Programme and leaving no area of cyber untouched. Our Security Solutions team plays a pivotal role in safeguarding our organisation, and we’re looking for a dynamic Cyber Lead Solutions Designer to help shape the future of our security architecture. You’ll be part of a high-performing Cyber Solutions team, working across multiple domains and projects to create robust, secure and resilient solution designs. If you thrive in a fast-paced and rewarding role that exposes you to exciting technology and challenges you to think differently, this could be your next big move. What you’ll be doing • Lead the design of resilient and scalable security solutions that span infrastructure, operational systems and application layers—ensuring alignment with enterprise architecture and cyber strategy., • Collaborate with our Cyber Lead Solution Architects, Enterprise Architecture and other designers to align solutions to our Cyber Security Strategy., • Own the end-to-end lifecycle of design documentation, from creation to approval, through technical design authority and governance forums., • Drive reuse and enhancement of platforms and assets, ensuring designs meet project commitments., • Create design patterns to enable adoption of our security solutions across the bank and drive best practice., • Provide consultancy and assurance to the wider design community, ensuring compliance with security policies and procedures., • Assess and make design decision across in-house and third-party applications, services and infrastructure., • Proven experience in designing solutions across multiple technologies., • Strong understanding of cyber security principles, frameworks and regulatory requirements., • Ability to influence and collaborate with internal stakeholders and external partners., • A proactive mindset with a passion for innovation and continuous improvement., • Excellent communication and documentation skills., • Experience of delivering cyber solutions in financial organisation., • Familiarity with Zero Trust principles and modern identity-centric security architectures., • Knowledge of Azure and or AWS Cyber Security Architecture., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early, please ensure to submit your applications as soon as possible. We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

The ideal candidate will have experience of and be responsible for: • Stakeholder Relationships: Establish and maintain professional relationships with various stakeholders to ensure effective customer interface, quality service delivery, and issue resolution, • Operational Oversight: Oversee all service delivery by Estates and their supplier partners, fostering a positive team spirit and focusing on top priorities, • Customer Feedback: Develop ways to gather and respond to customer feedback, encouraging teamwork within the team and across the supplier network, • Strategy and Handover: Manage the transition from construction to operation, establishing handover procedures and working with stakeholders to set priorities and objectives, • Onsite Presence: Be the face of Estates, attend onsite meetings, gain knowledge of the Corporate Hub requirements and support customer insightsfor the effective running of the hubs, • Issue Resolution: Liaise with Estates departments, suppliers and stakeholder to resolve building services-related operational issues, • Escalation Point: Act as an escalation point for issues, working with supplier partners to resolve them promptly, • Health & Safety: Manage Health & Safety obligations, addressing non-compliance and staying alert to emerging issues, • Service & Process Development: Ensure services are developed in line with operational requirements and contribute to and approve changes to operating processes, in partnership with the Integrator Supplier Partners, • Commercial Assurance: Provide commercial assurance and support to Estates colleagues, ensuring approvals are received for Corporate Hub buildings, • Supplier Performance: Oversee supplier performance to ensure compliance with established standards, • Programme Support: Support programme leads to ensure building projects at the hubs are delivered on time and within budgetPerson specification Essential Skills, Knowledge & Experience • Experienced within a property profession discipline., • Commercial experience gained within the Property/FM division of a complex, matrix organisation, • Understanding of building condition and performance, and related contract and clause management, • Management of external suppliers/contractors who deliver a wide range of project activities, from design phase onwards, • Experience and understanding and knowledge of health & safety provision, • High level management of key suppliers in supporting negotiations, managing/escalating issues, and engaging in key decision making with strategic consequences, • Interpretation and analysis of data to inform decision making Desirable • Working towards AssocRICS with a preference if already held, or, • Working towards IWFM (Levels 4-5) with a preference if already heldBehaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Working Together, • Managing a Quality Service Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed Hybrid Working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. STAGE 1 - APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and experience. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. You will also be asked an additional question to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Currently the sift is scheduled to take place w/c 3rd November 2025and interview dates w/c 17th November 2025. Interviews are scheduled to take place virtually and dates are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Emma Clarke Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

Government Property Profession Career Framework (Link) This role sits within the following: • Job Family Workplace & FM, • Core Role Workplace Management, • High level management of the supply chain, able to support negotiations and management or escalation of issues, engage in key decision making that has strategic consequences. Attend key supplier governance meetings as Regional lead utilizing management information to drive service delivery and performance., • Ensure that supply chain members deliver against relevant SLAs (e.g. H&S, compliance, operational etc.), escalating any failures against SLAs with the Supply Chain Management and Category Management team as required. Review of management information to identify improvement opportunities and trends., • Using Regional knowledge and insight, provide relevant information and advice to support Subject Matter Experts in Estates to meet the needs of the Customer, relating to strategic planning, compliance and policy to support positive customer service, • Ensures that all services support operational strategies, policies and procedures in line with operational, compliance and H&S requirements. Ensure portfolio is well managed and maintained across designated region, in partnership with the Supplier Partners., • Ensure plans and activities in your area of work reflect wider strategic priorities and are well communicated with senior leaders., • Influential in leading key stakeholders towards Commercial solutions that give a balance of optimal commercial performance whilst delivering on business strategy, • Drive innovation and service, process improvements across the portfolio (e.g. review of proactive and predictive maintenance opportunities and processes to ensure fit for purpose), • Maximize the functionality and productivity of direct reports, ensuring that they provide effective oversight of the supply chain through service delivery activities (e.g. undertaking audits, identifying H&S and compliance issues, checking risk assessments, review of work orders, assisting service issue resolution), deploying and utilizing subject matter expertise within the team to drive improvements at either site, regional or national level., • Regional lead role with regards to project planning, delivery and hand over across portfolio, working in partnership with Project Managers, actively building and maintaining a network of colleagues and contacts to achieve progress on shared objectives to meet the customer needs, • Ensure through direct reports that the project approval process is supported from an operational perspective, working closely with DWP Projects team. Effectively manage the Operational Delivery Team to ensure coordination of supplier partners during project delivery, mobilisation hand over for seamless transition to BAU., • Ensure, through liaison with SMEs, that there is an incident management process across designated portfolio and that there are appropriate procedures and processes in place to ensure remedial action. Effectively manage the Operational Delivery Team and the supplier partners to respond to crisis and incidents. Engage senior stakeholders as appropriate., • Be aware of allocated annual budgets and manage Estate portfolio within budget envelope, when making decisions be aware of impacts against financial forecasts and escalate as appropriate., • Support the embedded Cost Management team in validating and auditing estimates, application for payments and invoices where applicable., • Review and approve costs within Delegated Financial Authority, seeking savings and value for money at all times, ensure that Financial Accounting rules are being adhered to across the team, obtaining support from DWP Estates Cost Management team for respective service lines, • Senior escalation point for issues and complaints raised across the region and troubleshoot significant operations/service delivery issues, working in conjunction with the supply chain and escalating any resulting poor performance., • Provides Senior Regional stakeholder liaison, working closely with business and supply chain to deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery, exploring innovation and identifying service improvements through feedback from the wider team and through data insightsPerson specification Essential Skills, Knowledge & Experience • Solid experience within a property profession discipline., • Experience of building condition and performance, and related contract and clause management, • Interpretation and analysis of data to inform decision making, • Understanding and complying with Real Estate and related Statutory, Regulatory and Professional requirements, • Experienced in all levels of customer relationship management and stakeholder liaison, • Strong Commercial experience gained within a Property, Facilities Management or similar complex function within a large, matrix organisation, • Strong exposure to a wide range of CAPEX related projects and activities from design phase onwards, applying good commercial principles to multi-site CAPEX works delivery, • Influential in leading key stakeholders towards Commercial solutions that give a balance of optimal commercial performance whilst delivering on business strategy Desirable • Working towards AssocRICS with a preference if already held, or, • Working towards IWFM (Levels 4-5) with a preference if already heldBehaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Leadership, • Communicating and Influencing, • Managing a Quality Service Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed Hybrid Working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. STAGE 1 - APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and experience. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. The interview will follow a blended approach which will help us assess candidates Behaviours and Strengths. You will also be asked an additional question to validate your knowledge which will be measured against the essential criteria as specified in the vacancy. Currently the sift is scheduled to take place w/c 10th November 2025and interview dates w/c 24th November 2025. Interviews are scheduled to take place virtually and dates are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Ruth Harrison Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme in the North West. The Service Delivery Supervisor will provide supervision to those teams under their jurisdiction, from work stack handover through to project completion in an effective and efficient manner. Success will be measured against our 3 imperatives; HSEQ performance, programme adherence and outstanding customer satisfaction. • Supervise the delivery teams during the works, including site set up, enabling of the works, Gas operations, backfill and reinstatement and site completion, • Attend all sites in order to disseminate the Construction Phase Plan information, including all RAMS, with regards setting up of the site and to brief the Team leader on their responsibilities to ensure that the works carried out on the Network comply with the relevant statutory requirements (CDM, IGEM) and Cadent standards and Procedures, • Supervise, the opening and closing of street works permits in accordance with NRSWA including the management of agreed Traffic Management and Permit Conditions and the timely capture of reinstatement completion information, • Ensure that all the client and operational requirements are met in a professional and efficient manner, • Work collaboratively with the Customer Liaison Officer to engage with customers and identify any specific needs (PSR, language line etc) to minimise disruption, • Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved, • Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change, • Ensure that safety issues are reported in line with Company procedures, • SHEA (Gas), • NRSWA 1991 (Supervisor), • SCO 1,2 & 5 (preferred), • IOSH or SMSTS (preferred), • NCO Gas Level 2 / Gas manager’s appreciation We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Salary: £45,000 - £60,000 Location: Manchester, UK (hybrid) Contract: Full time, permanent Start Date: Immediate The Role As an Application Engineer, you’ll build and operate customer-facing and internal application services that power our Core Banking and Product stacks. You’ll work mainly in TypeScript (Node.js), delivering microservices on our serverless and container platforms, and shaping reliable, secure, and observable services for a fast-moving fintech. You’ll collaborate with engineers across squads to design domain-driven services, evolve our API contracts, and ship features that are safe, testable, and easy to run in production. About Suits Me Suits Me® is a multi-award-winning, ethical fintech dedicated to promoting financial inclusion and equal opportunity. We provide an innovative alternative to traditional banking that’s built to serve the needs of people who are underserved or excluded by mainstream financial institutions. We're in a dynamic phase of growth, expanding across the UK and actively exploring opportunities for European and global reach. Our digital current account comes with all the essentials and more. Account holders receive a contactless Mastercard® debit card, access to key banking-like features, cashback rewards at major retailers, and an easy onboarding process with no credit checks or lengthy paperwork. At Suits Me®, we believe that everyone deserves a safe, accessible, and modern way to manage their money, regardless of background, income, or employment status. What you’ll be doing • Designing, building, and shipping TypeScript services and serverless functions for our Core Banking and Product domains, • Defining and evolving API contracts, including versioning, pagination, and error models., • Implementing domain logic across payments, accounts, cards, onboarding, and partner integrations, • Deploying services to Kubernetes (EKS) and serverless stacks with CI/CD (GitHub Actions) and automated quality gates, • Building observability patterns (logging, metrics, tracing) to enable fast issue detection and resolution, • Using event-driven patterns, • Writing automated tests and participating in reviews and pairing, • Documenting your services and contributing to our internal knowledge base, • Collaborating closely with the wider Application Engineering team as well as with Platform, and Security teams to ensure reliability, scalability, and compliance What you’ll bring to Suits Me • Solid TypeScript fundamentals and interest in building backend services, • Understanding of HTTP, REST principles, and common API patterns, • Familiarity with SQL/NoSQL basics and data modelling, • Exposure to containers/Kubernetes and/or serverless concepts, • Curiosity about AWS managed services and cloud-native design, • A collaborative mindset, attention to detail, and enthusiasm for automation and continuous improvement Standout candidates will also... • Demonstrate strong experience of developing Node.js/TypeScript application services, • Demonstrate good knowledge of REST APIs, contract testing, and API versioning, • Understand fundamentals of authentication/authorisation (OAuth2, JWT), • Be comfortable with event-driven and idempotent service design, • Have worked in a fintech or similar regulated financial environment, • Communicate clearly and work well in a hybrid, cross-functional environment Benefits • Competitive salary, • 30 days holiday per year plus Bank Holidays, • Access to a comprehensive suite of insurances, • Opportunity to work on impactful systems that make a real social difference

Chef Manager - Manchester £31,000 Per Annum Monday - Friday 6.30am - 3pm We're on the hunt for a passionate and talented Chef Manager to lead a fast-paced catering operation at in Manchester. If you love fresh food, thrive in a hands-on environment, and have a talent for leading teams, we want to hear from you. This is your chance to create daily food experiences that energise and inspire hard-working teams, all while working sociable hours with a fantastic support network. What You’ll Be Doing: • Leading daily kitchen operations and a small team with energy and excellence, • Maintaining food safety, hygiene, and health & safety standards to the highest level, • Managing budgets, controlling costs, and minimising waste, • Building strong relationships with the client and workforce, • Driving customer satisfaction with tasty, nutritious, and beautifully presented food What You’ll Bring: • A passion for food and a flair for creativity in the kitchen, • Experience as a Chef Manager or Senior Chef in a contract catering or similar setting, • Excellent leadership and communication skills, • Sound knowledge of food safety and allergens (Level 3 Food Hygiene desirable), • Financial awareness with experience managing costs and ordering, • A competitive salary, • Monday to Friday role - no late nights or weekends, • Free meals on shift, • Access to Compass Group benefits - retail discounts, wellbeing support, development programmes, • A supportive, food-loving team environment where you can grow your career About Us Personality behind every plate Dine provides tailored food services to 140 clients in the business and industry sector. With over two decades of industry experience, we pride ourselves on offering a personalised approach to our clients, whilst delivering outstanding service. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities. That's why our menus feature only locally sourced, seasonal, and sustainable ingredients with a target of reaching Climate Zero by 2030. Our secret ingredient - our people! If you've got what it takes to join some of the food service industry's best and brightest, we want to hear from you. Chefs, customer assistants, support and office roles: explore our live vacancies today.

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary Lead the Occupational Health (OH) function, aligning it with business objectives, our overall wellbeing strategy and colleague needs. Develop and maintain a customer centric and quality service, that balances employee health with organisational priorities and ensure compliance with policies, clinical regulation and legislation, leveraging technology to deliver efficient and effective OH services. Subject matter expert that partners with the organisation to assess, target, and mitigate relevant workplace health risks. Champion wellbeing across the organisation, creating health and wellbeing content and resources that are accessible, relevant and effective across our diverse employee groups, equipping managers to handle occupational health conversations effectively. A critical role ensuring our colleagues are supported in safety, physical, financial and mental health, from day one and throughout their journey with Maximus. Salary: £70,000 - £80,000. Home based with travel once a quarter to team meetings. Benefits include: • 25 days annual leave, • Holiday trade scheme, • Flexible benefits, • 9% combined pension We are happy to consider part time hours or other flexible working. Essential Duties and Responsibilities • Develop and implement a proactive insourced occupational health strategy ensuring a balance between colleague wellbeing and business needs. Create and drive a customer-centric and relevant service, prioritising simplicity and accessibility for our diverse colleague groups. Oversee the design of a streamlined process that enables colleagues to access the support required to remain in or return to work., • Establish effective controls, clinical governance frameworks, and policies to manage workplace health risks. Ensure policies are embedded effectively and comply with employment law, health and safety regulations and clinical statutory regulatory bodies. Implement and embed best in class Occupational Health standards and accreditations. Ensure effective audit frameworks and clinical governance are in place and audit recommendations are embedded. Remain updated on changes in legal and regulatory requirements and update policies accordingly., • Lead and manage a team of OH advisors, ensuring successful execution of all occupational health operational activity across pre-employment screening, DSE assessments, night worker assessments and management referrals. Ensure a customer centric, consultative service, with comprehensive reports that comply with legislation, standards and accreditations and balances colleague wellbeing and business need. Develop team capabilities through ongoing training, mentoring, and professional development. Monitor team performance against KPIs to ensure timely, accurate, and professional service delivery. Support with the hands-on delivery of the OH service., • Lead initiatives that assess, target, and mitigate relevant workplace health risks. Partner with the wider wellbeing, people team and operational leaders, to monitor, evaluate, and address key health trends affecting the workforce. Monitor and evaluate OH programmes to measure their impact on employee health, engagement, absence and business outcomes. Provide regular MI and data to keep stakeholders informed and support decision making., • Champion a wellbeing culture across the organisation, developing evidence-based content and resource to educate and raise awareness of health and wellbeing services and reduce stigma around mental and physical health. Working closely with the wider wellbeing and engagement team to deliver impactful messaging and regular cadence. Equip managers with the necessary tools, training, and knowledge to handle Occupational Health conversations effectively and enhance manager capability in identifying, addressing, and resolving workplace health concerns. Bring together communities to share health risk mitigation and best practise., • Build and maintain external networks with occupational health professionals, industry bodies and thought leaders to stay at the forefront of industry best practise, trends and innovations to continuously enhance our wellbeing initiatives and effectiveness. Take ownership of personal clinical learning and professional development, reflect on professional practice and seek feedback to continually improve the quality of OH services provided. Maintain professional registration and meet the requirements for continued professional development (CPD) as outlined by the appropriate governing body., • Embed and manage Occupational Health technology systems. Ensure streamlined processes, accessibility, and provide actionable insights. Maintain data integrity and security, ensuring compliance with relevant laws and standards. Leverage technology to monitor health trends, risks, and the effectiveness of OH interventions and drive continuous improvement in OH technology to meet evolving business and colleague needs. Key Contacts & Relationships: Internal Wellbeing Safety Engagement Talent and development Culture People Clinical standards Audit and risk Business Leaders Colleagues External Relevant regulatory bodies - NMC, GMC, HCPC Institution of Occupational Safety and Health (IOSH). Health & Safety Executive (HSE) and Local Authorities Accreditation assessment bodies Society of Occupational Medicine Faculty of Occupational Medicine Key suppliers Customers External occupational health networks. Qualifications & Experience Essential • Degree or professional qualification in Occupational Health, • Professional registration with NMC, HCPC or GMC, • Experience of long-term health condition management within HR Policies / Employment Law, • In-depth knowledge of occupational health regulations, policies, and best practices., • Experience in identifying and addressing key health risks within the workplace to improve absence and attrition, • Proven leader, able to build high performing teams to deliver a quality and effective OH service, • Demonstrable experience in managing pre-employment screenings, management referrals, and follow-up processes., • A customer-centric mindset, prioritising the needs of both colleagues and business, • Excellent relationship skills and able to engage with individuals at all levels, • Ability to manage multiple projects and initiatives, working cross functionally to deliver positive outcomes, • Able to use data and technology to monitor initiatives and drive performance Desirable • Previous experience of embedding SEQOHS or similar accreditations, • NEBOSH Diploma or equivalent Health and Safety qualification, • Membership of the Institute for Occupational Safety & Health (IOSH) Individual Competencies • Leadership, • Communication and stakeholder engagement, • Collaboration, • Data analysis and interpretation, • Problem solving and decision making, • Innovation, • Influencing, • Growth mindset, • Strategic thinking and planning, • Care and empathy, • Report writing, • Organisational skills, • Openness to feedback and continuous improvement in professional practice. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

HGV1 Driver - Newcastle - £39,000 per annum - 6 months contract - UK work permit mandatory We are Maudesville Corp Ltd and we have built our successful business by providing an excellent middle-mile service to big brand names. As their businesses grow, so does ours. We pride ourselves on customer obsession, diversity and inclusion, environmental sustainability and a happy workforce. We embrace diversity & inclusion and are an equal opportunity employer. Join Maudesville Corp as an HGV Driver on a 6 month contract, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. You must have: Valid CE Class 1 license with no more than six penalty points (as well as no DD, DR or IN endorsements) Driver CPC card with no current suspension or revocation Right to work in the UK English language skills for safety Willing to undergo a Background Check and Drug and Alcohol test Willing to work night shifts 2 years CE Class 1 experience We offer: £39,000 p.a (6 months pro-rata) 5 shifts a week Consistent, regular work Holiday and sick pay Parental leave (maternity/paternity) Workplace pension Weekly payroll with direct deposit State-of-the-art equipment and technology Excellent on-site facilities Driver training

HGV1 Driver - Newcastle - £38,600 - Permanent position - UK work permit mandatory We are Maudesville Corp Ltd and we have built our successful business by providing an excellent middle-mile service to big brand names. As their businesses grow, so does ours. We pride ourselves on customer obsession, diversity and inclusion, environmental sustainability and a happy workforce. We embrace diversity & inclusion and are an equal opportunity employer. Join Maudesville Corp as an HGV Driver, and help us ensure freight arrives at the right place at the right time - every time. There’s no loading or unloading required. It’s all about driving safely, providing good customer service, and working positively with other members of the team. You must have: Valid CE Class 1 license with no more than six penalty points (as well as no DD, DR or IN endorsements) Driver CPC card with no current suspension or revocation Right to work in the UK English language skills for safety Willing to undergo a Background Check and Drug and Alcohol test Willing to work night shifts 2 years CE Class 1 experience We offer: £38,600 5 shifts a week Consistent, regular work Holiday and sick pay Parental leave (maternity/paternity) Workplace pension Weekly payroll with direct deposit State-of-the-art equipment and technology Excellent on-site facilities Driver training

Become a Driving Instructor with My Four Wheels Earn Up to 50,000! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels , one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching and the drive to succeed! Why Choose My Four Wheels? High earnings potential Earn up to 38,688 per year working 32 hours per week, with the opportunity to earn 50,000 for full-time hours (40-hour week). Flexible working schedule Work when it suits you! Whether you prefer weekdays, evenings, or weekends, you set your own hours. Work locally Most of our instructors operate within a 30-minute radius of their home, reducing travel time and increasing earning potential. Your own dual-control car Choose from a range of brand-new and nearly-new vehicles, including the Ford Puma, Renault Clio, MG3, and Vauxhall Corsa, all supplied by leading UK dual-control car providers. 5-star rated driving school Join a trusted and well-established driving school with a strong track record and high learner pass rates. Job satisfaction Experience the rewarding feeling of helping learners gain confidence and pass their driving tests, enabling their independence. The Role of a Driving Instructor As a driving instructor with My Four Wheels, you will: Teach learners of all skill levels, helping them develop safe and confident driving habits. Structure lessons to suit individual learning styles. Offer guidance and support to ensure students pass their driving tests. Be part of a professional, highly rated driving school with ongoing support and resources. What We Look For To become a driving instructor, you must: Have held a full UK driving licence for at least three years. Have no more than five penalty points and no driving bans in the last five years. Be reliable, punctual, and patient, ensuring students feel comfortable and supported. Have good communication and customer service skills to build rapport with learners. Take control of your career and start a new, rewarding journey Apply Now!

Who are we? We’re MoneyPlus. We help people live better. Life isn’t always simple, that’s why we do what we do. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’re people who take care of people. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals. Tough problems and challenges are no match for us. We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team. Why do we need you? We’re looking for a Customer Service Account Manager to join our Account Management team to manage client communications as the principal responsibility of their role. We need specialists to interact directly with all new and existing customers via telephone, email, customer portal and post, providing quality customer service as well as with creditors to ensure arrangements are in place to maximise plan success. What’s in it for you? We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us. There’s way too many to list, but here are a few of the best reasons to join the MoneyPlus team: • Family Friendly – Having a healthy work life balance is important to us. We offer a minimum of 23 days holiday allowance per year., • Discounts – Is there anything better than a few freebies? Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit., • Social – We value the relationships our employees have with one another, encouraging them to come together. Whether it’s a catch up in our café, a team trip out, or letting their hair down at one of our free annual events., • Café – We want our people to be happy and healthy, which is why we provide an award winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day., • Doing our bit – We show support in every way we can to our clients, people, and company charity. We have regular fundraising activity, organised by our very own Social and Fundraising Committee., • Wellbeing –We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes and an on site free to access Wellbeing Counsellor to support mindset and mental health counselling. What do we need you to do? • Contact existing customers to complete annual reviews., • Identify changes in circumstances and recommend adjustments., • Ensure documentation is accurate and compliant., • Keep accurate records of review outcomes., • Work collaboratively with other teams (e.g., compliance, Insolvency), • Proved New Advice and ensure to always put the customer first with recommendations. What skills and experience do we need you to have? • Strong interpersonal and questioning skills., • Organised and detail focused., • Ability to explain complex information clearly., • Commercial awareness., • Customer-centric mindset., • Data entry accuracy., • Self-motivation and time management. Are you ready to join us? At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us. Sound good? Apply now!

MANCHESTER CITY CENTRE BASED FULL TRAINING PROVIDED GRADUATES WELCOME The Role Are you looking to kickstart your career as a Brand Ambassador? Are you motivated by success, support and full training by industry leaders? If YES then this role may be for you.. As a Seasonal Brand Ambassador, you'll be the face of our brand, engaging with customers, building brand awareness, and driving excitement around our products. This is an entry-level role that offers hands-on experience in marketing, sales and customer service. Responsibilities • Understand client needs and tailor marketing solutions to meet those needs effectively, • Support the sales team in generating leads and maintaining customer relationships., • Build and maintain strong relationships with existing and prospective customers, • Develop leadership and decision-making skills by supervising small teams and managing assigned tasks., • Work closely with senior managers and team members to learn day-to-day operations., • Achieve and exceed annual sales targets and performance KPI’s Benefits • Supportive and collaborative work environment, • Free networking platforms, • Client incentives, • Weekly pay + Performance based bonuses, • Team nights and team incentives, • Opportunities for career progression What we need from you • No prior experience required – this is an entry-level position!, • Strong communication and interpersonal skills., • Passionate about the brand and excited to share it with others., • Outgoing, positive, and confident when speaking with customers., • Able to work in a fast-paced environment and adapt to different situations., • Availability to work during peak seasonal times (summer). No previous experience is required as full training will be provided. If you are a motivated individual that is looking to kick-start your career or just looking for something new in 2025 we would love to hear form you! APPLY TODAY!

Job Role: Lead BI Analyst Reports to: Operations & Delivery Director Location: Manchester About the role: The Lead BI Analyst will lead our efforts in transforming raw data into actionable insights that drive business growth and operational excellence own sales analytics and deliver data-driven insights that empower our revenue generating organisation. This role will be responsible for building and maturing our BI capabilities, with a strong focus on market intelligence, robust performance management metrics, sophisticated reporting and analysis, and the continuous refinement and enablement of our data processes and systems. You will be a key partner to various departments, including Data & Reporting, Sales, Marketing, Finance, and Product, providing the intelligence needed for informed decision-making. Collaborate with the GTS team to ensure data requirements are fully captured. The Escode Division The Escode, part of NCC Group’s family of brands is a leading global provider of provider of Software Escrow, IP Escrow and Verification Services with over 18,000 customers worldwide and offices all over the world. With more than 40 years' experience, our story begins in 1988 when we identified that businesses were becoming increasingly technology-dependent, but no safety mechanism existed to protect those using the software applications or even the vendors themselves. As creators of the software escrow category, we are proud to be in the position to set standards for the wider industry and shape and influence its direction. Take a look at our website here to learn more about Escode: ___ Key Accountabilities: • Lead the collection, analysis, and synthesis of external market data, including competitive analysis, industry trends, customer demographics, and economic indicators., • Develop and deliver comprehensive market intelligence reports and presentations that provide actionable insights to senior leadership for strategic planning, market entry, and product development., • Identify emerging market opportunities and threats, advising on their potential impact on the business., • Develop and implement predictive models for key business areas such as sales forecasting, customer churn prediction, lead scoring, price and resource optimisation., • Collaborate with the Data & Reporting team to integrate AI-driven insights into operational workflows and decision-making tools., • Evaluate and recommend new AI/ML technologies and approaches to enhance our predictive capabilities and drive competitive advantage., • Define, develop, and maintain a comprehensive suite of key performance indicators (KPIs) and metrics across critical business functions (Sales, Marketing, Customer Success, etc.)., • Oversee the generation of regular and ad-hoc reports for various business units, ensuring accuracy, timeliness, and clarity., • Conduct deep-dive analyses to uncover root causes of performance fluctuations, identify correlations, and predict future trends., • Present complex analytical findings in an understandable and actionable manner to non-technical audiences., • Act as a primary liaison between technical data teams and business stakeholders, translating business requirements into technical specifications and vice versa., • Manage multiple projects simultaneously, prioritising based on business impact and strategic alignment., • Develop dashboards and reports that track pipeline health, win rates, forecast accuracy, quota attainment, and rep productivity., • Provide actionable insights into sales funnel conversion, territory coverage, and growth opportunities., • Partner with Sales, Marketing and RevOps leadership to improve forecast accuracy and pipeline predictability., • Identify early warning signals for deal slippage, stalled opportunities, or at-risk accounts., • Analyse customer acquisition, expansion, and retention trends to support go-to-market strategy., • Provide data-driven recommendations on territory design, capacity planning, and incentive structures., • Build scalable dashboards (Tableau, Power BI, Looker, etc.) tailored for executives, managers, and frontline reps., • Ensure self-service reporting capabilities and a single source of truth for revenue data., • Work with Sales Leadership on performance coaching insights, rep enablement, and quarterly business reviews., • Partner with Marketing to analyse lead quality, campaign impact, and funnel conversion rates., • Collaborate with Finance to align on revenue reporting, bookings, and growth projections., • Guide junior analysts, promoting best practices in sales analytics and BI., • Drive data literacy within the sales organisation, ensuring stakeholders can effectively use BI tools. Skills & Requirements • Bachelor’s degree in Business Analytics, Statistics, Economics, or related field (Master’s a plus) or equivalent work based experience, • Extensive experience in BI, Sales Analytics, or Revenue Operations, with experience operating in a lead or senior role., • Expertise in BI tools (Tableau, Power BI, Looker, etc.) and strong SQL skills., • Experience working with CRM platforms (Salesforce preferred) and sales performance data., • Strong understanding of B2B SaaS sales cycles, funnel metrics, and forecasting best practices., • Exceptional analytical, problem-solving, and storytelling skills with the ability to influence senior stakeholders. About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

National Account Executive Location: UK wide - location flexible Salary: £30-35,000 + company car +benefits Are you ambitious, proactive, and ready to kickstart a career in account management? This is an exciting opportunity to join a growing national business in a role that mixes client relationship management, problem solving, and on-the-ground project support. We’re looking for a confident communicator with a desire to learn, a strong sense of initiative, and the flexibility to thrive in a fast-paced, ever-changing environment. If you are a graduate with a years relevant placement experience, or if you are seeking your second role after graduating with experience gained in sales, account management or national accounts this is a great next step role Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The role: Supporting the National Key Account Manager to manage a portfolio of major care and education clients (representing thousands of sites) Acting as the day-to-day contact for client queries, service issues, and updates Conducting site visits and surveys – taking measurements, photos, and videos to support new equipment installations and projects Liaising with internal service teams, suppliers, and customers to keep projects on track Gathering and analysing data, producing reports, and identifying opportunities for growth Attending regular review meetings with clients and occasionally stepping in to represent the team Being flexible to travel nationally (including overnight stays when needed) Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The person: Degree (or equivalent experience) – business, marketing, or technical fields a bonus Placement year or work experience in service, equipment, or FMCG industry is advantageous Experience in customer-facing roles, project coordination, or field-based service is desirable but not essential Previous experience in account management, national accounts or sales A strong communicator – comfortable speaking with everyone from kitchen staff to CEOs Adaptable & proactive – able to handle shifting priorities and unexpected challenges Commercially curious – interested in how businesses grow and keen to spot opportunities Resilient & professional – able to handle demanding situations with empathy and assertiveness Organised & data-friendly – confident with Excel and reporting (or keen to learn) Mobile & flexible – happy with frequent travel and occasional overnight stays What’s in It for You Our Client a growing, ambitious business with major national accounts and exciting expansion plans. You’ll have the chance to learn every aspect of account management – from service to new equipment projects – in a collaborative, supportive environment where no two days are the same. To apply please send your CV to or call 0115 870 0115 for more details

Graduate Repairs Handler (Customer Service Based – Motor Industry) Salary: £26,000 + Bonus Location: Manchester City Centre Hours: 9AM – 5PM, Monday to Friday (no weekends) Looking to kickstart your career after graduation? The City Recruiter are hiring on behalf of their client for a Graduate Repairs Handler to join a growing team in Manchester. This is a fantastic opportunity for graduates who want to gain valuable experience, develop professional skills, and enjoy a clear career pathway within a supportive company. In this role, you’ll be the friendly voice that supports customers when their vehicles have been damaged. You’ll liaise with garages, arrange repairs, and keep clients updated throughout the process – making a real difference in getting people back on the road quickly. You won’t be alone – there’s a full support team in place to handle initial details, meaning your role focuses on managing repairs, maintaining relationships, and ensuring everything runs smoothly. What you’ll be doing: • Handling inbound-only calls (no sales), • Arranging and booking vehicle repairs, • Monitoring progress and updating clients regularly, • Building relationships with garages and external stakeholders, • Producing reports for your manager What’s in it for you: • A supportive graduate-friendly environment with career progression opportunities, • Learn transferable skills in communication, customer service, and stakeholder management, • Exposure to different areas of the business, with future opportunities to move up or across teams Perks & Benefits: • Your birthday off every year, • Team incentives, games, and rewards, • Regular staff nights out & social events (all paid for), • Extra holiday days for good attendance, • Dress down Fridays, • Employee of the Month scheme, • Paid time off for your child’s first day of school, • Company pension & cycle-to-work scheme, • Health & wellbeing programme, • Mentoring & professional development support Who we’re looking for: This is a graduate position, so no direct experience is required – just bring enthusiasm, a professional attitude, and a willingness to learn. If you have previous customer service experience (from retail, hospitality, contact centres, or university roles), that’s a bonus.

Company Description DO NOT RESPOND IF YOU LIVE OUTSIDE THE UK. NO STUDENTS We are a 30 year old British Success Story who are year after year experiencing Double Digit Growth. We are a FTSE 250 Company Listed on the LSE (London Stock Exchange) We operate in England, Scotland, Wales & N. Ireland We offer great growth prospects for those who are willing to get busy DOING not just talking We operate on a Flexible Hours arrrangement but if you do nothing - your income will reflect that. We Need Smart, Ambitious & Self-Motivated individuals & couples to grow a Business earning significant incomes both Upfront & a growing Residual Income NO STUDENTS Role Description This is a part-time, flexible remote role for a Home Based Sales (Commission Only) position with Mike Parnis. The candidate will be responsible for generating sales leads, contacting potential customers & business partners, providing excellent customer service. Daily tasks include making phone calls, and scheduling virtual meetings with prospective clients. The role also involves providing training on products and sales strategies to clients and team members. In addition to working yourself and building a great income by registering New Customers there is a substantial opportunity to build a Team of others, working with you and developing them into Leaders. Full Help, Support, Training & Encouragement is provided on an ongoing basis for everyone with Leadership Coaching for the more Ambitious & Motivated candidates Qualifications • Strong Communication and Customer Service skills, • Proven Sales experience helpful not required, • Experience in Training and Sales Management again helpful but can be developed, • Ability to work independently and remotely, • Self-motivated with excellent time management skills, • Experience in Management is also a bonus but again can be developed Absolutes are: • Must be UK Based with UK Address and UK Bank Account. No Students in other countries at all., • A positive, can do attitude, • A willingness to learn and follow Proven Success Systems, • A good work ethic goes a long way., • Choose your own hours - Design your own income with our full support & training, • Message Mike Direct on WhatsApp/Text 07507 494449

Come join us and make a difference in the world! Discover more at ___ Discover more at NO AGENCIES PLEASE Job Description * Please note - Hybrid or remote subject to location * Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our market-leading award-winning solutions that support our customers to deliver better services, more effectively. We're looking for candidates to be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing platform supports our customers meet the challenges they face. Responsibilities: • Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas., • Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders., • Collaborate with customers through co-design workshops, user group sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements., • Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations., • Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams to ensure the delivery of solutions that achieve customer outcomes., • Work with Technical Authors to produce / review product documentation., • Build business cases to define market uptake, pricing and margin analysis., • Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required., • Define the roadmap for your product area(s)., • Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required., • Produce and deliver presentations for both customer and internal audiences., • Support product launch activities. This is your chance to shape and influence NEC Housing products while guiding customers toward best practices. Future opportunities for growth and progression within the Product Team or the wider business await the successful candidate. Join us now and make a lasting impact in the Housing sector! Qualifications Essential: • Experience in UK Social Housing, either as a customer or software solution provider., • Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget., • Experience in defining product enhancements, UI/UX design, and Agile new product development., • Experience with housing management systems or related software., • Excellent presentation and communication skills. Desirable: • Proven ability to build relationships and understand client perspectives., • Effective time management and resource allocation., • Strong decision-making skills., • Full, valid UK/EC driving license for travel., • Experience in end-to-end product life cycle management., • Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms., • Proficiency in tools like Figma, JIRA. Additional Information We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.

Employment Type: Self Employed - Freelance Working Hours: No fixed work hours Annual Salary: Commission only, fixed amount per student enrolled Location: Remote/Work from home Are you well-connected, persuasive and passionate about helping people gain access to Higher Education? Join our growing national network of freelance Student Recruitment Consultants and earn £500 for every student you refer who successfully enrols at one of our partner universities. We partner with widening participation universities across England, offering accessible and alternative pathways into higher education—many courses require no formal qualifications. CAMPUSES INCLUDE: London, Manchester, Birmingham, Leeds and Nottingham ABOUT OMEGA PARTNERS As a Recruitment Consultant at Omega Partners, you’ll identify and support prospective students looking to begin their higher education journey—especially those who might not have traditional qualifications. You’ll use your community network and/or social media presence to generate interest in university pathways and work closely with our in-house Admissions Team, who will guide and assist your referrals throughout the application process. WHY APPLY? • Join a team of over 100 active referral partners, • Work alongside our Admissions Team, who will provide expert advice, • Help students gain access to living expense funding whilst studying, • With multiple university intakes each year, you can refer students year-round, • Make a meaningful difference and change lives ROLE RESPONSIBILITIES As a Student Recruitment Consultant at Omega Partners, you will be finding prospective students and ensuring they have the correct documents to study in the UK. • Promote university programmes on social media or engage with your local community, • Identify and engage with potential students (aged 18+), • Understand and collect the documents required to study in the UK (e.g. CVs, ID, qualifications or work experience), • Provide a high level of customer service to prospective students, establishing strong relationships ESSENTIAL REQUIREMENTS The candidate applying for the role should have the following: • Understanding of the student recruitment process and Student Finance England, • Strong community network of people interested in going to university, • Strong social media skills, • Great communication skills DESIRABLE REQUIREMENTS • Sales and recruitment experience, • Base knowledge of Higher Education access routes BENEFITS • Full training offered, • Uncapped commission If you're social, well-connected, and passionate about education, this is a flexible and rewarding way to earn commission while making a huge difference to people’s lives. Apply now and start referring today!

Lead Our Expansion and Shape the Future of Storage in the UK Are you ready to be at the forefront of transforming the real estate industry? As a key leader at Henriksson Storage, the fastest growing outdoor self-storage company in Europe, you have a unique opportunity to shape a major international business that challenges the traditional storage category. We offer a role where your contributions will have a direct impact on our growth and innovation as we expand across Europe. Join us as our General Manager for the UK and become a central part of building this business. This role will provide a wide range of exciting challenges, from strategic market development to overseeing day-to-day operations and building a high-performing team. No task is too small or too complicated to tackle, and you’ll learn alongside a strong founder and investor team. The need for better solutions for storage has never been bigger – with fewer homes featuring built-in solutions, the demand for affordable, secure, and easily accessible storage alternatives is growing. Our mission is to fill this significant gap, and we need your proactive, hands-on leadership to make it happen in the UK. About the Role As the General Manager for the UK, you will be directly involved in driving our market presence, managing operational tasks, and leading our team to ensure the business runs smoothly. You will be responsible for our expansion throughout the UK, where our aim is to be the absolute market leader within 18 months. Key responsibilities include: • Identifying and acquiring new storage sites for our operations., • Overseeing the preparation of new sites, including planning, ground work, building, maintenance, and ensuring they are ready to receive clients., • Coordinating with internal and external stakeholders to ensure operations runs smoothly, • Ensuring excellent customer service., • Managing customer relations., • Overseeing day-to-day operations., • Hiring and developing a high-performing team for rapid growth. We are looking for someone with • 5+ years of experience in a senior leadership or general management role, preferably within a fast-growing, multi-location business., • A solid track record in delivering measurable results in business growth and team leadership., • Structured, hands-on, and proactive approach to problem-solving., • Ability to adapt to a fast-paced and dynamic work environment., • Ability to manage a variety of tasks simultaneously., • Strong communication skills and the ability to work effectively with cross-functional teams and external partners., • In-depth knowledge of the UK market and business landscape. While our current UK operations are centred around the Manchester–Sheffield region, the role offers flexibility in base location for the right candidate. More About Us Henriksson Storage is headquartered in Stockholm, Sweden, with a dedicated tech department and a marketing team running the e-commerce side of the business, finding and attracting clients. These teams will support you as you run and expand the business in the UK. Henriksson Storage currently owns 15 sites, of which 5 are in the UK and under development. Over the next 12 months we expect to add an additional 30 sites. We’re looking for people eager to contribute to our mission and help ensure that we continue to scale quickly with the same focus on quality and dedication to our clients. If you're passionate about leading operations and driving growth, we'd love to hear from you. Please send your application and any questions you might have to .

Full-time | Work from home | Competitive salary Are you organised, proactive, and great at keeping things running smoothly? We’re looking for a Sales Administrator to support our busy sales team at TRAINFITNESS, the UK’s leading provider of online fitness qualifications and industry-related products. At TRAINFITNESS, we believe in creating an inspiring, supportive environment where every team member can thrive. You’ll play an essential part in keeping our sales operations running efficiently by handling key admin tasks, liaising with accounts and helping ensure no lead or enquiry goes unnoticed. About the Role In this role, you’ll be the backbone of our sales team, maintaining systems, tracking performance and assisting with customer communications. You’ll also step in to handle sales calls when needed and play a key part in ensuring smooth communication between teams. Key Responsibilities • Assist with contacting leads and schedule appointments for sales discussions., • Take incoming calls and complete initial needs analysis when required., • Support general sales operations to help drive performance and efficiency., • Manage the Enrolments Inbox, ensuring all enquiries are actioned or assigned appropriately., • Maintain the sales tracker and send daily sales stats to the management and accounts teams., • Liaise with the accounts department to arrange invoices and purchase orders. About You • Excellent organisation, time management and communication skills., • Confident using Microsoft Outlook, Word and Excel., • Good with technology, • Professional phone manner and attention to detail., • A team player who’s proactive and eager to learn., • Previous experience in sales administration, customer service or telesales preferred., • Interest in the fitness or education industry is a plus! What We Offer • Competitive salary (dependent on experience)., • Work from home and enjoy flexibility with full remote support., • Be part of a friendly, motivated team that values collaboration and initiative., • The opportunity to grow your skills within a company shaping the future of fitness education., • Salary: £24,000

We’re looking for a Senior Conveyancer/Licensed Solicitor Buying a home shouldn’t be complicated, stressful, or slow. At Habito, our mission is to make homeownership easier and that means not just helping people secure their mortgage, but supporting them all the way through conveyancing. That’s why we launched our in-house conveyancing firm, fully regulated by the CLC, to work hand in hand with our brokerage. We’re looking for an experienced residential conveyancer with a minimum of five years PQE to help deliver and grow this service to the highest standard. Our focus on technology and team structure helps streamline the conveyancing process, enabling fee earners to do their best work and keep clients and third parties updated throughout the transaction. We’re a remote-first, collaborative team, united by the belief that homebuying can and should be better. The role demands adaptability, sharp technical skills, and the ability to stay calm and effective under pressure. You’ll never need to source your own clients. Leads flow directly from Habito’s brokerage and services, freeing you to focus on delivering excellent legal work and keeping clients and third parties fully supported throughout their transaction. If you’re looking for a role where you can combine your conveyancing expertise with teamwork, resilience, and a drive to raise standards, you’ll thrive here. More about what you’ll do: • Handling the sales and purchases of freehold and leasehold properties, with experience in re-mortgages, new-build developments, and Help to Buy schemes., • Proven experience of acting for lenders as well as your own clients is essential., • You will manage your own caseload independently and provide insightful feedback to our technical teams on how our systems can better support efficient, high quality work., • Commercial property experience is a plus but not required., • You’ll apply your expert technical knowledge and strong communication skills to deliver results as part of a collaborative, high-performing team, often working to ambitious deadlines., • You thrive in a fast-paced, entrepreneurial environment, enjoy challenging traditional ways of working, and actively contribute to improving the customer experience. More about you: • English law qualified solicitor or licensed conveyancer with residential property experience., • Organised, adaptable, proactive and able to manage multiple cases and systems under pressure., • Detail oriented with strong accountability and compliance focus., • Client focused, able to explain complex processes clearly and empathetically., • Problem solver who enjoys improving workflows and keeping cases moving., • Thrives in a team first, remote environment, supporting colleagues and contributing to a positive culture., • Keen to learn and grow as the business evolves., • Comfortable with Hoowla for case management and Slack for team communication (preferred but not essential) The benefits • Competitive salary (depending on experience), • Discretionary bonus (company performance dependent), • Remote-first working, • Flexible holiday - 25 days holiday and more if you need it! (this is team dependent), • Enhanced maternity & paternity leave - for when you plan to start a family, • Life assurance - 4 x your annual salary, • Career progression - we help you build your career, • Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money, • International remote working for up to 20 days a year, • Volunteering - 2 days paid volunteering each year for charity of your choice, • Sick pay - up to 5 days sick covered each year, • Casual dress, • GAYE - Give As You Earn - donate to a charity of your choice via payroll. More about Habito Obtaining a mortgage shouldn’t be stressful. That’s why we built ___. We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free. We don’t stop at mortgages, either. Together we’re building whole new ways of buying and owning your home. At Habito, you’ll be a vital part of that future. We want to hear from everyone The creative brilliance and ingenuity at Habito wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together. If you feel you can do the job, we’d like to hear from you, no matter what your background or qualifications. We want to foster a culture where everybody feels included, heard, and equal – regardless of age, disability, gender, marital or parental status, race, religion or belief, sex or sexual orientation.

Job Description: RVP Partnerships | EMEA Build and scale Green Cabbage’s EMEA partner ecosystem to accelerate growth in procurement intelligence. About Green Cabbage Green Cabbage combines proprietary data, subject‑matter expertise, and technology to deliver actionable procurement intelligence. We help enterprises optimize spend, strengthen supplier contracts, and make faster, better‑informed decisions. Having recently secured a Series B $40m investment round, there has been no better time to join The Cabbage! Role Overview You will own the partnerships and alliances agenda across EMEA—defining partner strategy, building and enabling the ecosystem (Regional Sales, procurement consultancies, and technology/platform alliances), and driving partner‑sourced and partner‑influenced revenue. This is a builder role: set the strategy and execute hands‑on as an individual leader with the potential to expand based on success criteria. Reports to EMEA executive leadership with a dotted line into global partnerships leadership. Key Responsibilities • Define and execute the EMEA partnerships & alliances strategy, including partner segmentation and joint go‑to‑market motions., • Build, enable, and manage a portfolio of strategic partners (e.g. global/regional SI's , procurement consultancies, and technology alliances) to deliver scalable demand, co‑sell opportunities, and services capacity., • Establish partner programs, joint value propositions, and commercial models (incentives, deal registration) that drive predictable partner‑sourced and partner‑influenced pipeline and ARR., • Lead joint marketing and field execution with partners—events, campaigns, ABM plays, and solution showcases—to localize messaging and accelerate demand in priority EMEA markets., • Develop executive‑level relationships and governance with top partners; run quarterly business reviews, resolve channel conflict, and ensure compliance with company standards., • Collaborate cross‑functionally (sales, marketing, customer success, product, data) to align enablement, solution packages, and delivery readiness for EMEA customers., • Oversee partner operations, forecasting, and reporting; manage budgets with disciplined financial stewardship and ensure accurate visibility into pipelines, bookings, and influenced revenue. What You’ll Bring • 10+ years growing software, data, or consulting businesses with a strong focus on partnerships/ alliances; proven record launching or scaling a regional partner ecosystem ideally with procurement or market intelligence service offerings., • Deep enterprise go‑to‑market experience with complex B2B pursuits and executive engagement—capable of orchestrating co‑sell motions with GSIs/consultancies and technology partners in addition to selling direct to partners., • Builder mindset: comfortable moving from strategy to hands‑on execution in a scale‑up setting (partner prospecting, enablement, deal support, joint marketing)., • Strategic and analytical approach; fluent in partner economics, incentives, and accurate forecasting of partner‑sourced/influenced pipeline., • Professional English required; additional languages (e.g. German, French, Arabic) highly desirable. Location, Travel & Eligibility • Based in an accessible European hub (e.g., London, Amsterdam, Berlin). Expect ~25-40% regional travel., • The ability to work across key EMEA countries is required.

Job Title: Senior Account Manager Location: Remote in UK or Germany Help shape the future of drug discovery by working with Innovative pharma and biotech companies to help accelerate their discovery and development process. What you’ll do • Work with innovative pharma and biotechnology companies to improve human health and quality of life through the development, distribution, and application of advanced computational methods., • Play an integral part in the expansion of their product offerings into new areas, applications and technologies by cultivating current customer relationships and creating new business opportunities., • Manage and grow existing accounts., • Identify, qualify and develop new business opportunities with a primary focus on the biotech space, while also supporting pharma companies., • Work with the wider EU+ team to develop business and marketing strategies to target specific customer segments. What you’ll need • Minimum of three years of experience in Account Manager in the biotech/pharma industries where you have been selling complex software and service solutions., • Advanced degree in Life Sciences, • Fluency in English. Fluency in French or German would be a big positive, but is by no means essential! You can call me Chris Gibson on +44 1293 776 690 if you have any questions. Or you can email them to me at .

c£60,000 but with uncapped commission, profit share & an outstanding package Remote with UK travel (periodic visits to Cheshire head office & R&D functions) This is an outstanding opportunity to join a market-leading manufacturer of sustainable, ethical and technologically advanced products, primarily serving the food packaging market. The company enjoys an enviable reputation and an equally impressive client list, yet remains focused on scaling even greater heights through its groundbreaking “next-generation” products, innovations already attracting major attention across its markets from customers, consumers and technology partners seeking to commercialise new sustainable solutions. Put simply, this is a rare innovator that, following a major eight-figure investment, is now quietly setting the pace for what comes next in its sector. This is a business that applies its ethical and sustainable focus not only to its products, but to every aspect of its operations and decision-making. It sits at the forefront of advanced material science, creating sustainable solutions that will reshape products and manufacturing for decades to come. They sit at the forefront of advanced material science, building the kind of sustainable solutions that will help reshape global products and manufacturing for decades to come. From its roots in more traditional allied sectors, they have evolved into a modern engine of innovation, blending chemistry, engineering and digital precision to create next-generation materials that are transforming the way brands think about product performance, removing less sustainable, more damaging products/plastics. Their highly technical team delivers renewable, recyclable and biodegradable alternatives, barrier coatings, laminates and bespoke substrates designed not just to perform, but to protect the planet. Every aspect of the business is driven by sustainability. Energy use, waste management, carbon footprint and circular-economy principles are scrutinised with scientific rigour. The company’s in-house R&D and technical teams work directly with global partners and OEMs to design smarter, cleaner materials for a world that can no longer afford disposable thinking. Its laboratories and production lines are powered by an ethos that innovation must serve both customer and climate, and that true progress lies in creating products that leave nothing harmful behind. This is a deeply ethical business: values-driven, and committed to long-term stewardship. Its people are encouraged to think like owners, to take pride, act with integrity, and build enduring partnerships with clients who share the same belief that technology should make things better. Now, with state-of-the-art capabilities, the product of their £8-figure investment) and a surge in global demand for sustainable materials, the company is expanding its commercial team in response to sustained growth. They are seeking a Sales Account Manager with both entrepreneurial energy and technical curiosity, someone who can translate customer challenges into breakthrough solutions, and who sees the enormous potential of a market that is rapidly moving beyond plastic. The rewards are outstanding: a dynamic, role with uncapped commission, uncapped career potential, genuine influence, and the chance to be part of a business that is changing the future of sustainable manufacturing. About the Role A newly-created, customer-facing sales and account management position responsible for generating new business growth and further developing existing relationships in line with short, medium, and long-term strategic plans. The focus is on exploiting newly installed operational coating capability for both new and existing customers. The appointee will take a high degree of autonomy in the management, development and leadership of their key markets, but with the full support of the Board and technology functions across this global business. The successful candidate will design, develop and implement clear strategies to profitably expand the sales in their markets, and beyond. They will be tasked with the management of new and existing customers to achieve the agreed profitability and sales targets as well as the on-going performance. But this is not a stand-still role. The appointee will be on a set succession planning strategy to broaden their role and see it develop. Opportunities are as uncapped as the appointee's aspiration, and earnings. Key Accountabilities & Responsibilities • Deliver planned sales growth in markets requiring advanced coatings and production methods., • Translate customer needs into and manage early-stage new business opportunities to determine key success factors., • Develop new relationships at customers, OEMs and key suppliers of materials., • Project-manage new business development activity in specific designated areas., • Contribute to the annual budgeting process and strategy review., • Develop and maintain an in-depth understanding of the current product portfolio and technical/operational capability., • Liaise with technical and product development functions on future customer and market requirements., • Develop detailed and sense-checked roadmaps to gain access to new markets., • Keep abreast of competitor activity and technically driven market developments., • Coordinate and ensure new business / new product development activity is well managed., • Provide the business with a depth of market knowledge and customer insight to facilitate tactics for entry into target areas of growth., • Attend and coordinate relevant industry trade shows. Key Competencies • Effective communication and influencing skills., • Planning and delivering results., • Strategic thinking and innovation., • Effective decision-making skills., • Commercial awareness., • Building effective working relationships, internally and externally. The Person Candidate profile and chemistry fit is critical for this pivotal role. Working within a fast-paced, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. The brightest stars in this impressive business are all about having the right. Attitude along with technical knowledge and a sustainable focus. This is a tight business with open communication; the ability to ‘get along’ and build relationships is essential. Suitable candidates will be experienced Sales Professionals with demonstrable commercial and operations capability. They will crucially have had commercial (and sales) exposure within broadly relevant technology/scientifically led products, and/or sustainable sectors. The appointee will have worked within in a fast-paced, entrepreneurial, commercial environment. They will have designed commercial sales and business development strategies, worked closely with operations and technical teams in designing solutions and have had success in doing to. They will be ready to take that step up to lead the expansion into some of world’s high-growth markets; markets fuelled by consumer demands as well as legislation. The successful candidate will have had extensive experience of controlling the entire sales cycle, and doing so with high levels of autonomy and commerciality. Suitable candidates will already be high achieving, experienced BD/Sales/Account Managers with a track record of personal success. They will possess a strong ethos in supreme service delivery, customer engagement and a background in creating and managing a culture of success. They will have significant entrepreneurial ability and desire, and be hugely excited by a very fast paced environment, thick with USPs – technical strength is underpinned by a real “Just Do It” attitude. Skills • Technically competent, capable of gaining trust and respect of clients at a senior level., • Able to multi-task and manage diverse customer requirements., • Strong networking skills and direct sales experience with accounts of £100k+., • Entrepreneurial spirit, self-motivated, comfortable working remotely., • Balances long-term strategic goals with immediate priorities., • Demonstrates broad commercial and operational awareness through experience or study., • Flexibility to travel in line with new customer and market needs. Knowledge & Experience Essential: • Demonstrable experience in international technological product sales, account management or business development., • Proven new-business generation skills., • Excellent communication and organisational skills., • Experience interacting globally with customers, suppliers and OEMs. Desirable: • Background in specialist coating markets., • Familiarity with business model generation and formal review processes., • Knowledge of coating, laminating, paper, synthetics, printing and conversion., • Degree level education, • Recognised sales and or project management training Technical Skills & Abilities • Project management and problem-solving skills., • High motivation with a performance-driven mindset., • Technically capable of conducting advanced product dialogue with clients., • Financial and technical interpretation, analytical and business-modelling skills., • Proficiency with Microsoft Excel., • Understanding of coating operational technologies such as curtain and slot bead. This is an exceptionally rare opportunity to join a pioneering, values-led organisation that blends technical excellence with true purpose, where your sales success will help shape a cleaner, more sustainable future for you as well as the planet.

Key Account Manager – Foodservice Home Counties Up to 45k + 25% Bonus + Car Allowance (or car) Are you ready to take the lead in a fast-growing, flavour-driven business that’s transforming the UK foodservice market? We’re partnered with a true innovator in world foods; a business that’s capturing the attention of chefs, contract caterers, and restaurant groups nationwide. Their products bring bold, authentic flavour to professional kitchens across the UK, and their expansion in foodservice is showing no signs of slowing down. Now, they’re looking for a Key Account Manager to take ownership of a thriving territory across the Home Counties, developing relationships, unlocking new opportunities, and shaping growth with major end-user customers across restaurants, contract catering, and education. The Opportunity This isn’t a maintenance role... it’s about momentum. You’ll be responsible for driving growth, building partnerships, and bringing creative commercial thinking to your customers. Reporting into an experienced Head of Foodservice, you’ll have the freedom to make decisions, influence strategy, and see your impact in real time. You’ll: • Develop and grow relationships across contract caterers, restaurant groups, and education sectors, • Manage key accounts and identify new business opportunities across your region, • Collaborate closely with internal teams, from chefs to customer service, to deliver fresh ideas and first-class support, • Take ownership of commercial negotiations, promotions, and pricing strategy, • Act as the face of a brand known for its quality, innovation, and energy About You You’re a driven, commercial-minded sales professional who thrives in foodservice. You know the end-user landscape, and you know how to make things happen. You’ll bring: • A strong network within UK foodservice, ideally across restaurants, contract catering, or education, • Proven experience in winning and growing new business, • Excellent commercial acumen - confident managing margins, pricing, and P&Ls, • A proactive, hands-on approach and passion for great food Why Join? This business is at a pivotal stage of growth, with big wins already achieved and major expansion plans in motion. You’ll be joining a team that values initiative, creativity, and the drive to make an impact. It’s an opportunity to own your region, shape your strategy, and be part of something that’s truly on the rise. Ready to take the next step? Apply now or send your CV directly to

MANCHESTER CITY CENTRE BASED FULL TRAINING PROVIDED GRADUATES WELCOME About Us At Group we aim to deliver top quality products to our customers while creating a dynamic and innovative environment for our team to thrive! This is an exciting time to join our team as we continue to expand our client base and enhance our market presence. If you are eager to learn, develop your skills, and embark on a fulfilling career path in a fast-paced environment, we want to hear from you! The Role Are you looking for a new direction, with new opportunities in 2025? Are you looking for guidance, support and full training to help you reach your full potential? Are you a motivated and ambitious individual eager to kick-start your career in management? In this dynamic role, you will have the opportunity to build lasting relationships with clients, understand their needs, and offer innovative solutions that make a real impact. Your main goal will be to drive sales growth and enhance client satisfaction meanwhile undergoing comprehensive training to develop your leadership skills and gain hands-on experience in various business operations. Responsibilities • Understand client needs and tailor marketing solutions to meet those needs effectively, • Participate in a structured training program covering key business functions, including operations, sales, customer service, and team management., • Build and maintain strong relationships with existing and prospective customers, • Develop leadership and decision-making skills by supervising small teams and managing assigned tasks., • Work closely with senior managers and team members to learn day-to-day operations., • Achieve and exceed annual sales targets and performance KPI’s Benefits • Supportive and collaborative work environment, • Free networking platforms, • Client incentives, • Base salary with Performance based bonuses, • Team nights and team incentives, • Opportunities for career growth What we need from you • Strong communication and interpersonal skills to interact with clients effectively, • A self-motivated, proactive attitude with a passion for sales and learning, • Strong organisational skills and the ability to manage effectively, • An eagerness to learn and adapt to new challenges, • The ability to work independently as well as part of a team No previous experience is required as full training will be provided. If you are a motivated individual that is looking to kick-start your career in management we would love to hear form you! APPLY TODAY!

The Role Scendea is seeking a high-performing, self-motivated, Regional Business Development Manager, UK & Europe, to join our global team, based in the UK and affiliated to our Bishop's Stortford office, who can demonstrate an excellent track record of success in a Life Sciences environment. The role will require close collaboration with the internal team to develop new sales opportunities and deliver prospective clients for product development and regulatory strategy services. At Scendea, we believe that a successful salesperson establishes strong connections with new customers, understands, and helps define client requirements, and builds long-lasting, customer-focused relationships. As the Regional Business Development Manager, it will be your responsibility to penetrate new target accounts, owning and hitting/exceeding annual sales targets within your assigned territory, as an individual contributor. Experience and competence in selling consulting services or solutions to the Life Sciences industry is required. Our ideal candidate is someone with a good working knowledge of the therapeutic product development process from early development to market approval and a strong understanding of the context of how regulatory strategy informs development. This role offers an excellent opportunity for career development within the Business Development Team at a rapidly growing Regulatory Consultancy. Role Requirements • Develop and execute strategic plans to achieve sales targets and expand the customer base in conjunction with Scendea's sales strategy., • Build C-level relationships within new client accounts, acting as the primary point of contact between key clients and internal teams., • Develop a thorough understanding of the key needs, challenges, and requirements of prospective clients, and prepare/present customised proposals as needed, with the support of the wider team., • Work closely with internal stakeholders on applicable planning and performance reporting requirements., • Maintain records and up-to-date client information on all prospects, target accounts, and new clients through the CRM tool., • Manage existing Scendea client relationships within your region and as needed, be a strong steward/advocate for Scendea within our existing client base., • Maintain and develop the highest standards of client relations and engagement., • Ensure revenues are in line with company objectives/targets., • Provide frequent reports on account progress, goals, and forecasts to Scendea leadership., • Negotiate contracts/SOWs with new clients and ensure Scendea can meet established deadlines for the fulfilment of each client's long-term goals., • Identify industry-specific landscapes and trends and use this intelligence to inform and build differentiation into marketing and proposal collateral., • Collaborate with Scendea's internal operational team to ensure new business/projects have a successful handover and client satisfaction., • Under limited supervision, plan, implement and manage agreed sales, programs/initiatives/events and conferences for Scendea, within the UK & Europe region., • Willingness to work flexible hours to accommodate cross-functional meetings and calls., • Approximately 50% of time to be spent undertaking routine business travel across the UK and Europe for conferences and client visits, with additional local travel to key Life Sciences hubs within the UK, and the UK Head Office. Skills and Experience • At least 5 years’ experience working in or selling to the Life Sciences industry, preferably in either Pharma/Biotech or Consulting/CRO/CDMO sectors., • Minimum qualification includes a Bachelor’s degree in a relevant field of Life Sciences or Engineering, with an additional business/marketing qualification considered advantageous., • To be successful, you should be proficient in building lasting strategic relationships with clients, particularly at Senior Level, and be comfortable discussing a range of topics including technical, regulatory, industry and business., • Demonstrated ability and proficiency are required in identifying, managing, and closing new business opportunities encompassing lead generation, contract agreement, and resolution of key customer challenges., • The ability to manage and serve multiple accounts, without compromising on the quality of services provided, is essential., • Additionally, you must demonstrate a proven capability to understand client needs and build practical solutions to address them, including effective management of client scoping meetings., • You must be a proactive, self-motivated and highly flexible individual with excellent written and verbal communication skills., • You should have strong negotiation, leadership, and interpersonal skills., • Proficient in effectively managing budgets and timelines., • Experienced and proficient in working with MS Office, SharePoint, and CRM systems., • An ability to plan and organise meetings and travel is required to efficiently operate within the territory. Benefits Package • A competitive salary., • Generous bonus program, which rewards success., • 26 days’ holiday plus discretionary additional days for birthday, work anniversary and public holidays., • Private Healthcare provision., • Enrolment into pension scheme., • Access to Employee Assistance Programme., • Employee Ownership Trust Scheme., • A challenging and stimulating position for a dynamic and competent individual, passionate about contributing to a growing business and a rapidly expanding team., • Support of your professional development within a highly professional, internationally recognised, dynamic team., • A unique working environment driven by strong company values and a very high level of employee engagement across the international organisation. The Company Scendea is an international product development and regulatory consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide. We are passionate about delivering strategic and operational support to clients, with a strong commitment to problem-solving and redefining customer service. Our goal is to streamline the product development process, reduce time-to-market, and minimise overall development costs. With a current team of over 50 staff based in the UK, Netherlands, Australia, and the US, Scendea is undergoing a period of significant growth, with the addition of new office locations and service lines to facilitate the delivery of expert and strategic global regulatory consulting services to our rapidly growing client base. We are equally committed to making a positive impact on society by managing our environmental impacts and contributing to a low-carbon economy. Our inclusive work culture values transparency, ethical collaboration with clients, and employee involvement in key decision-making processes, ensuring that our team is respected, supported, and engaged. As a Scendea Employee Part of what makes Scendea successful is the highly motivated people who work for us and their enthusiasm for what we do and stand for. We recruit individuals whose passion, drive, integrity and customer orientation shines through. You are a motivated individual who can instil trust and confidence in our customer relationships whilst having a natural aptitude for getting the best out of people internally. You will inspire others through your commitment, motivation, expertise, professional manner and always placing the customer at the centre of everything you do. Eligibility & Conditions Applicants must reside and be eligible to work in the UK without the requirement for sponsorship now or in the future. Closing date for applications is 30th September 2025 and candidates will be notified of the outcome of their application by no later than 6th Oct 2025.

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What You’ll Be Doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Train, coach and mentor Property Coordinators and Customer Experience Advisors to ensure consistent service delivery and onboarding, • Quality checking, • Complete regular 1-2-1 sessions with the team, • Handle escalations and provide expert support on complex or high-risk issues, • Cover absences and provide floating support across regions to maintain continuity, • Support communications on spotlight schemes and attend regional and spotlight meetings, • Support complaint and social media response reviews by actioning maintenance requests immediately, • Oversee call logging and maintenance performance, including urgent works (e.g. lift outages, mandatory occurrence reports, insurance claims), • Work with ADs/OMs to identify training needs, • Support onboarding of new clients or schemes where needed What You Need to Succeed • Team leadership and coaching, • Conflict resolution and escalation handling, • Ability to manage across multiple regions or portfolios Why Join Us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Reward Platform: Monthly perks how you like At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

NO AGENCIES Customer Experience Executive Job Type: Permanent - Office based, Manchester Salary: £35,000 + performance Related Bonus About us We are a passionate, purpose-driven organisation specialising in upskilling and supporting those who work directly with vulnerable children and adults in the children looked after and care sectors. Our mission is to empower care professionals with the skills, confidence, and knowledge to provide the highest quality of care—ultimately transforming the lives of those they support. By joining us, you will not only make a tangible impact within our business but also help improve the lives of vulnerable individuals who rely on skilled, compassionate care. The Role We are seeking a proactive, professional, and detail-oriented individual to join our Customer Experience team as a Customer Experience Officer. In this role, you will act as the first point of contact for clients and learners, ensuring their journey with us is seamless, supportive, and of the highest standard. You will handle client and learner queries, provide tailored training proposals, and support both online and face-to-face training administration. You will also play a key role in delivering demonstrations via zoom, updating stakeholders on product and service developments, escalating issues and suggestions, and maintaining the accuracy of our data systems. Additionally, you will identify opportunities to cross-sell and up-sell relevant training services and products to clients, enhancing the overall customer experience and contributing to business growth. Strong communication skills, excellent phone etiquette, and a solutions-focused mindset are essential. Key Responsibilities: Client & Learner Support • Respond promptly and professionally to client and learner issues via telephone, email & CRM tickets., • Provide clear, accurate information on training, services, and updates during all calls., • Prepare and deliver proposals tailored to client needs., • Develop and present proposals for face-to-face training sessions., • Act as a consistent point of contact for allocated client accounts, ensuring regular engagement and support., • Build and maintain strong, long-term relationships with clients to drive satisfaction, retention, and loyalty., • Monitor client activity, renewal dates, and contract performance, ensuring all commitments are fulfilled., • Identify opportunities to expand relationships through proactive communication, training insights, and solution recommendations., • Collaborate with internal teams to ensure a seamless client experience and timely delivery of agreed services., • Provide management with regular feedback and updates on client health, risks, and potential growth opportunities. Administration & Data Management • Support the smooth administration of face-to-face training, including scheduling, documentation, and coordination., • Maintain and cleanse databases to ensure accurate, up-to-date information., • Ensure all communications are professional, courteous, and solution-focused., • Keep stakeholders informed of updates during all interactions., • Identify opportunities to cross-sell and up-sell additional training or services., • Escalate issues, feedback, and ideas to management promptly and constructively. About You We’re looking for someone who: • Proven experience in customer service, client relations, or learner support roles., • Excellent listening, verbal, and written communication skills., • Strong phone etiquette with the ability to build rapport quickly., • Confident in delivering demonstrations and explaining proposals clearly., • Highly organised, detail-oriented, and accurate in record-keeping., • Ability to manage multiple tasks and priorities simultaneously., • Proactive, solution-focused, and confident in escalating issues and suggestions., • A collaborative team player with strong stakeholder engagement skills., • Commercial awareness with experience in cross-selling or up-selling., • Experienced and confident using CRM systems, email systems and live chat tools. Desirable Experience • Background in training, education, or care sectors., • Experience preparing and delivering proposals., • Familiarity with CRM or LMS systems for managing client and learner interactions., • Knowledge of regulatory and safeguarding requirements. What we offer • Supportive Team: Join a mission-driven, collaborative workplace where compassion and excellence are core values., • Meaningful Work: Play a vital role in supporting care professionals and enhancing learner and client experiences., • Central Location: Work in a comfortable, accessible city-centre office., • Competitive Package: £35,000 base salary, 33 days of paid holiday, plus Performance Related bonus., • Growth Opportunities: The chance to grow your skills in sales, client engagement, and customer experience.

Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role You'll work on complex business challenges to deliver solutions that help our clients achieve their goals. You’ll lead the business analysis activities, be responsible for planning the deliverables and build strategic relationships with senior stakeholders You'll provide expert advice to our consultants and actively enable the development of the BA community at Opencast. Ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Applicants must be based within a 40-mile radius of Newcastle, Manchester or Leeds, as the role requires close collaboration with our teams and regular travel. Applicants must either currently hold active Security Clearance (SC) or meet the eligibility criteria to obtain it. Eligibility requires UK citizenship, continuous residence in the UK for the past five years, and no single absence from the UK exceeding 28 consecutive days. Essential experience To succeed as a senior consultant BA, you will need to demonstrate experience of working in complex delivery environments with an in-depth knowledge of the software development lifecycle, agile working and user-centred design. Please show how you have: • Worked on major transformation programmes and/or across multiple project workstreams, • Analysed and evaluated complex business systems and processes to recommend improvement opportunities or change initiatives, • Planned and executed the business analysis plan to meet the objectives of a project., • Delegated and managed the tasks of more junior business analysts, • Successfully worked within unfamiliar industries and/or clients and quickly adapted to understand the business domain and project needs., • Built meaningful and lasting relationships with stakeholders to elicit and manage requirements and facilitate the path to delivery., • Shaped the requirements management approach, including methodology, tools, and processes to enable successful delivery and value., • Used a variety of BA techniques to solve complex problems and present findings to senior stakeholders., • Coached junior members of a team, sharing your knowledge of best practice and ways of working., • Worked in a multi-disciplinary team environment with Product Managers, Delivery Managers, UCD, Test and Development teams In addition to business analysis skills, there are essential core skills and experience you’ll need to work effectively as a consultant, including: • Supporting others to help them overcome their own challenges, • Proactively pursuing feedback to improve your work and behaviours, • Contributing to the commercial needs of Opencast, • Excellent verbal and written communication, facilitation and negotiation skills In the interview, we’ll ask you questions that demonstrates this experience. We’ll also ask you questions based around these topics. Desirable experience Some areas of experience are not essential but relevant to the role. If you don’t have experience of these please do still apply as we can coach you if you join us. • The Service Standard (UK Government), • Working in agile delivery teams, • Demonstrated experience or knowledge in agile delivery management and/or product management If you have experience in these areas, please show them on your CV and we can talk about them at interview. Salary Senior consultant salary range: £59,001 - £70,000

Recruiter: Krystle James Career Grade: D Internal Closing Date: 21/10/25 Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and impact. We connect for good. You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued. Our Engineering mantra is “Technical Excellence in Engineering” and we deliver some amazing technical capabilities for our customers which can only happen if we recruit, train and support our people. This is an exciting opportunity to join one of our software delivery teams, working alongside our customers and partners to work on key customer services. The team develop and maintain bespoke, highly complex, specialist capabilities that are critical to the success of our customers, who we work very closely with. We work across a wide variety of platforms and technology stacks and we utilise a range of programming languages. This job role can be based in Ipswich, Cheltenham or Manchester. Onsite (Office based 5 days per week). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Security Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible. • Delivers on the engineering strategy through delivery of high quality, and well-tested, software solutions, on time and on budget., • Has defined authority and responsibility for a significant area of work covering technical responsibilities., • Works closely with customers to identify and resolve complex technical issues., • Establishes technical objectives, defines technical roadmaps and delegates responsibilities., • Influences a significant part of own organisation and influences customers/suppliers and industry at a senior management level (e.g. around resourcing of delivery teams and technical direction of work)., • Agile development, • Programming, • Software testing, • Application development, • Software development lifecycle, • Evidence of creatively applying a wide range of technical and/management principles., • Performance of highly complex work activities covering technical, financial and quality aspects., • Object-oriented programming experience, and supporting technologies, including: C#, Python, C++, low-level mobile development (Objective-C, C++), elastic, ansible, docker, Jenkins, git, MEAN stack., • Competitive salary, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • On-call allowance (Depending on role requirements), • 25 days annual leave (not including bank holidays), increasing with service, • Huge range of flexible benefits including cycle to work, healthcare, season ticket loan, • World-class training and development opportunities, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks paid carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes., • Discounted broadband, mobile and TV packages, • Access to 100’s of retail discounts including the BT shop #LI-Onsite Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience. In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age: BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Hyrbid working - 3 days in the office, 2 days working from home Locations - Glasgow, Belfast, Manchester, Birmingham, Bristol, London, Dundee and Liverpool Our BT Business & International trading units are global leaders in secure connectivity and collaboration platforms for businesses of all shapes and sizes serving 1.2 million business customers both in the UK and internationally, from big household names and government departments, to sole traders and new start-ups. As the UK and International B2B units transform to become the leading telco, communications & technology players in their respective markets, equipping our Fontline Sales & Service colleagues with the new skills and capabilities critical to driving the digital transformaiton of BT and our customers businesses is essential. Working alongside Transformation and Product delivery teams to identify change impacts effecting the skills of our frontline colleagues, the Learning Specialist Change Manager is critical to establishing the skill and capability shifts required for colleagues to fully adopt and maximise use of new digital tooling, CRM platforms, and to effectively sell and service our emerging future product portfolio Operating across our UK & International go to market channels, the role partners with business readiness and enablement functions and wider training team to manage an ever evolving portfolio of training programmes. • Lead and deliver a portfolio of learning change projects across UK and International Sales & Service teams, ensuring alignment with business priorities., • Assess change impact to identify required shifts in knowledge, skills, and behaviours, balancing training needs with operational adoption tools., • Design and sign off training solutions , ensuring they are customer-centric, experiential, and aligned with consistent learning design standards., • Develop and execute communication and planning strategies to deliver training projects on time, within budget, and to quality standards., • Collaborate across programme teams to enable joined-up, repeatable delivery of training solutions and drive effective working practices., • Build strong relationships with key stakeholders , including Frontline Training, Operational Enablement, and Programme Delivery teams, to ensure feedback loops and continuous improvement., • Project Management , managing multiple inflight projects to time, cost, and quality, • Ability to work in a matrix-management environment, directing the activities of others, • Stakeholder Management, building of strong, mutually beneficial relationships, • Instructional Design , knowledge/understanding of blended leanring solutions, • End-to-end execution of customer focussed, impact driven, efficient learning solutions, • Collaboration , working cross functionally with Digital, Business Units and P&C Teams, • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.