Grinder Field Service Technician (North London, South Midlands, Gloucester, Oxford areas)
hace 16 días
Nottingham
JOB PURPOSE • Carry out scheduled maintenance activities in line with the VMI & VOI requirements as instructed by your Line Manager, • Assist your Line Manager with the timely rectification of outstanding machine faults and manage all machine faults via FAMS., • To be competent in Grinder maintenance repairs & fault finding, • Undertake duties in line with agreed roster, • Maintain competency in line with role requirement, • Performance of machine following the completion of maintenance tasks, • When undertaking machine-based duties you are responsible for the overall machine condition including documentation tooling spare parts consumables safety equipment and waste disposal, • Responsible for the quality and condition of your vehicle internally & externally plus the storage of tooling parts equipment and PPE as per HR/ADV/H/G/004, • Ensure the OTM is signed off as fit for service after any maintenance/repair activity, • Compliance with all company policies & procedures including Health & Safety Quality & Environmental, • Utilise IT equipment provided to update and access Apps and Programs associate with your role (FAMS Q-Pulse etc), • Engage with your Line Manager to identify and implement continuous improvement activities Qualifications : Qualifications and Competencies • Recognised mechanical/electrical/maintenance qualification, • Track safety qualifications (PTS DP), • IT skills including Outlook Excel Word Adobe CMS (Assure) Document Control System (Q-Pulse), • Advanced knowledge of machine and systems, • Risk assessment skills, • Excellent communication and interpersonal skills, • Self-motivated with ability to work independently, • Strong time management and prioritisation skills, • Customer-focused with attention to detail, • Team player who adheres to Harsco values:, • Uncompromising Integrity and Ethics, • Continuous Improvement, • Value Creation, • Commitment to health and safety regulations Additional Information : RESPONSIBILITIES & DUTIES Will include the following but other duties may be assigned: • Self-motivated to complete assignments on time yet able to determine when to ask questions for clarification or further direction., • Provide first point of contact for all support issues for end-user technical support maximizing the end users experience., • Establish and maintain effective relationships with all levels of users., • Ensures an outstanding level of customer service by providing direct IT support to individuals throughout the organization., • Prioritize service issues based on multiple competing priorities and objectives., • Setup install and maintain desktop and laptop hardware/software and peripherals and network printers, • Setup and maintain site network file structures access rights network security network users network printing and desktop user environments., • Setup and maintain site network servers by applying patches logging changes and monitoring error logs., • Troubleshoot and repair problems with the site network server and telephony infrastructure and systems., • Troubleshoot and resolve problems encountered in the use of site systems and desktop applications., • Assist with maintaining computer room site network cabling and department documentation., • Non-business hour time may be required to repair and troubleshoot problems to provide efficient quality service., • Maintain site specific desktop application setup standards and streamline processes to eliminate future problems., • Prepare cost requests and procure equipment to meet business needs., • Maintain site hardware/software inventories and assist with the audit of site hardware and software., • Monitor site-based server hardware uptime virus protection and site-based software updates., • Assist with system backups and disaster recovery plans., • Escalate issues and concerns to the Global Infrastructure Manager as appropriate., • Ensure all technical support related activities comply with the global Harsco compliance standards and procedures., • Document all support calls for systems performance and metrics reporting., • Dependability regular attendance and the ability to work extended hours are required., • Ability to lift a minimum of 40 lbs., • To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions at work., • Contribute to the delivery of company occupational health and welfare safety and environmental improvement plans., • Only undertake work for which you have been trained and (if required) certified competent., • To comply with Risk Assessments method statements and safe systems of work., • Maintain and utilise all PPE provided by the employer., • Cooperate with your employer on health safety and environment., • Make safe any unsafe conditions where practical and challenge unsafe work practices., • Inform your line manager supervisor or health and safety representative of any unsafe occurrences, • Report all and assist with investigating relevant accidents incidents and near misses Remote Work : No Employment Type : Full-time Key Skills Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary Experience: years Vacancy: 1