Customer success jobs in Brighton - Page 8Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

A dynamic tech firm in London is seeking Customer Success Professionals (CSMs) to enhance customer relationships. The ideal candidates will have over 2 years of experience in customer success or account management with a strong focus on CRM and digital marketing.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Genuine interest in understanding customer needs and making them successful. Help build and refine customer success processes, playbooks, and documentation as we scale. Contribute to building a customer-centric culture across the company.

This position offers a unique opportunity to influence customer success and ensure smooth operations. The ideal candidate thrives in complex environments and utilizes AI tools to enhance customer support and drive efficiency in processes. A leading revenue management company seeks an individual to o

Support account strategy by helping customers adopt core features, implement best practices, and stay on track with their success plans. Customer Success, Account Management, or a client‑facing role in SaaS, digital experiences, or an agency environment. Communicate clearly and confidently, especi

A leading loyalty management platform in Greater London is seeking a Customer Success Manager to drive customer success and manage relationships. You will act as a bridge between customers and the product team, while collecting feedback to enhance product offerings.

A fast-growing fintech company is seeking a Customer Success Director to lead the expansion of their Customer Success function. This role involves building a high-performing global team, defining the vision and framework for Customer Success, and ensuring alignment with the company’s commercial st

Customer Success, Implementation, Project Coordination, or Customer Support within a software/SaaS environment. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementat

A technology-driven brand protection firm in Greater London is seeking a Senior Customer Success Manager to enhance client relationships and ensure product value. Ideal candidates will have over 3 years in Customer Success within the SaaS space, fluent in both French and English, and possess strong

Experience in customer success, SaaS, outbound, sales, or GTM tools. AI platform used by thousands of companies to identify and reach their ideal customers. Telescope expert and help customers build high-performing outbound campaigns.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A tech company in Greater London is seeking a Customer Success Specialist to enhance client satisfaction and support effective use of its financial platform. The ideal candidate has 1-2 years in customer support, strong communication and problem-solving skills.

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. Support account growth by ensuring customers successfully deploy new capabilities and expand usage over time. Serve as the technica

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Account Management, excellent communication skills, and a background in the cybersecurity industry.

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and growth. A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and E

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Identify and implement customer success projects or progr

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven c

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. We’r

Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization — contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full custome

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. Collaborate within the Customer Success team to develop and refine customer s

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience and embed a culture of customer success. Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help cust

Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world‑class customer outcomes. Represent the Voice of the Customer, influencing global Customer Success strategy and best practi

United Kingdom - Meeting Insights Customer Success Manager. The only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. The role involves managing a portfolio of accounts, building relationships with customers, and working closel

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. You’ll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks.

Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Customer Success Manager within Fire Protection or similar. We are seeking a proactive and customer-focused.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A leading customer insight company is seeking a Director of Customer Success & Renewals in the UK. Preferred candidates will have 8+ years in Customer Success and a robust background in managing renewals within a SaaS environment. Responsibilities include driving customer adoption, retention, and re

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A leading digital marketing technology company in the United Kingdom is seeking a Strategic Customer Success Manager to enhance customer relationships and drive retention. The role requires over 7 years of experience in Customer Success and a strong understanding of digital marketing technologies. Y

Customer Support Specialist to address complex customer inquiries through email and live chat. Ideal candidates will possess a Bachelor's degree and experience in customer support, demonstrating strong problem-solving skills in a fast-paced environment.

Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. You’ll partner with your customers

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. Customer Success, Account Management, or similar roles in SaaS or fintech. Directly shape the Customer Success strategy and team fr

The ideal candidate will bring strong financial acumen and a proven track record of successful team leadership to enhance customer satisfaction across various segments. A leading tech company is seeking a Senior Director for Global Customer Support to oversee the customer support organization and dr

Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Substantial experience in customer success management or a related field. Attend customer meetings both ad‑hoc and as part of regular

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. We are seeking a customer-focused professional with a passion for solving complex busin