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The Head of Customer Success, EMEA & APAC will be responsible for leading and mentoring multinational customer success teams. Experience in multi-lingual and multi-market Customer Success operations. You will align regional Customer Success initiatives with overall business objectives.

Are you ready for a career where you’re always ahead?nAs a Customer Success Engineer for Vixa Pro, our connected vehicle health product for fleet customers, you will work closely with our customers from initial technical meetings through implementation and integration. As a Customer Success Engin...

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Extend the reach of the team from a successful ‘installation’ to successful ‘first charge’ to turn customers quickly into advocates for sma

As a Customer Success Executive, you'll play a key role in strengthening relationships with clients, ensuring smooth onboarding, and providing ongoing support to help customers maximise the value of the platform. Exposure to sales strategies and customer success methodologies. You’ll be joining a...

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Extend the reach of the team from a successful ‘installation’ to successful ‘first charge’ to turn customers quickly into advocates for sma

Job DescriptionAs VP Customer Success:Develop and implement customer success strategies to increase customer satisfaction and onboarding. The Successful ApplicantThe successful VP Customer Success shoul

Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. CSS are looking for an experienced and self-motivated Applications Architect to work with our UK customers on some of the most challenging Siebel ...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. Provide problem-solving expertise and advice while considering customer constraints, risk management and ongoing ownership;. Educate customers on ...

Key experience7 or more years driving Customer Success in a SaaS environment, or equivalent experienceProven track record of building and scaling high-performing customer success teams<p

The Head of Customer Success, EMEA & APAC will be responsible for leading and mentoring multinational customer success teams. You will align regional Customer Success initiatives with overall business objectives. Head of Customer Success, EMEA & APAC.

Work with the Director of Operations & Delivery to create and implement customer success metrics and KPIs to measure the effectiveness of the customer success function. About the roleAs the Head of Customer Success for GMS, you will play a leading role in ensuri

The Head of Customer Success, EMEA & APAC will be responsible for leading and mentoring multinational customer success teams. You will align regional Customer Success initiatives with overall business objectives. A proven track record in multi-regional customer success management and a deep under...

You will:Communicate clearly and effectively through all mediums, guiding projects to the best outcomes;Act as technical governance on customer projects for product upgrades and migrations to alternative platforms, including Cloud technology;</li

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Extend the reach of the team from a successful ‘installation’ to successful ‘first charge’ to turn customers quickly into advocates for sma

And more!ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management, and Support. Success and evidence of driving a team to achieve personal goals, team target

Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally. Provide problem-solving expertise and advice while considering customer constraints, risk management and ongoing ownership;. Educate customers on ...

Reporting directly to the Chief Customer Officer, the Customer Success VP will be responsible for effectively leading the Customer Success team across EMEA and APJ. Customer focus:Empowering the team to develop new methods and solve complex customer queri

Are you ready for a career where you’re always ahead?nAs a Customer Success Engineer for Vixa Pro, our connected vehicle health product for fleet customers, you will work closely with our customers from initial technical meetings through implementation and integration. NWhat do I need?nStrong exp...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

Ensure all customers are enrolled on a customer lifecycle plans. Analyse customer usage patterns and provide recommendations for optimising workflows and efficiencies. Ability to multitask and manage competing priorities across multiple customers.

Head of Customer Success, EMEA & APACHead of Customer Success, EMEA & APACApply locations London (UK) time type Full time posted on Posted 8 Days Ago time left to apply End Date: March 15, 2025 (8 days left to apply) job requisition id R15772

Ensure all customers are enrolled on a customer lifecycle plans. Communicate effectively with internal teams to ensure that customer feedback and needs are appropriately addressed. Develop and implement strategic account plans for key customers.

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

If so, this Customer Success Manager role could be perfect for you!. As a Customer Success Manager, you’ll play a vital role in ensuring clients get the most from the services they use. Maximising Customer Success – Guide clients through onboarding and support their long-term engagement with the

Amazonでは、障がいを持つ社員がそれぞれ自分の能力を活かし、様々な部門で活躍しています。社内外の関係者が連携しながら、ひとりひとりの障がいに合わせた必要なサポートを提供します。Amazonビジネス事��

Customer Success Engineer Skills and Experience:. You will be responsible for providing technical expertise, troubleshooting complex issues, and delivering solutions that drive customer satisfaction and success. Act as a primary point of contact for customers, building strong relationships and pr...

Base pay rangeUserled is looking for a Head of Customer Success to scale our Customer Success function as we grow to 1,000+ customers. What You’ll DoBuild the Customer Success playbooks for the CS teams&l

Our London based Fintech client is expanding their Customer Success team and need experienced Customer Success Managers to join their team. You'd be managing a portfolio of key customers to ensure they get the best out of the tech platform, while identifying upsell and cross-sell opportunities.

Whats In It For YouStrategic Influence: Directly shape company strategy and operational excellence with C-suite visibilityGlobal Leadership: Direct ~30 professionals across cli

Customer Success function as we grow to 1,000+ customers. You will manage two CSMs, who will primarily focus on onboarding, product adoption, CSM operations, and customer support, while you focus on Customer Success and Account Management. Build the Customer Success playbooks for the CS teams.

You will lead and continue to build the team across Business Development, Customer Success, and Sales. Working with the CEO and Head of Strategy, you will own revenue, gross margin, and customer satisfaction targets across the B2B channel.

Experience in Customer Success, Account Management, or Client Services within SaaS, fintech, or financial services. Customer Success Manager - EMEA. Customer Success, Account Management, Capital Markets, Trading, Compliance, SaaS, Client Engagement, Retention,.

The Customer Success Executive role is focused on service delivery, ensuring that clients use and receive value from their service with us. Who we are…GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more ...

An interest in customer success, marketing, technology, and children's brands. Customer Success and Digital Engagement Executive. Night Zookeeper is looking for a Customer Success and Digital Engagement Executive to join their team.

The position combines elements of customer success, client support, and account management, with a focus on delivering value and reducing client churn. The successful candidate will manage onboarding, support subscription use, and coordinate across internal teams to meet client needs. Strong comm...

Minimum of 5+ years of experience in customer success or account management, with a proven track record of success working with enterprise clients in a highly technical environment. Certifications in project management or customer success. Experience with CRM and customer success platforms (e.

As a Customer Success Executive, you'll play a key role in strengthening relationships with clients, ensuring smooth onboarding, and providing ongoing support to help customers maximise the value of the platform. You’ll be joining a fast-growing team at the forefront of immersive learning and hav...

As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. You are a self-starter with previous experience in custom...

We are seeking a highly motivated individual to support the success of a growing community base and join the Customer Success team. The company is seeking a CS Coordinator to play a pivotal role in supporting its growing community base from an administrative and data management perspective, worki...

Customer-Centric Mindset: Ability to advocate for financially underserved customers, ensuring they receive tailored and compassionate support‑. They are seeking an experience Customer services leader with exposure in the area of vulnerability, accessibility, and financial inclusion, ensuring cust...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. We pride ourselves on our customer experience. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to

Customer Success Manager | £60,000 + Benefits | London (Hybrid). This is a hands-on role where you'll shape the Customer Success function from the ground up. Customer Success Manager | £60,000 + Benefits | London (Hybrid).

In this critical role, you will be responsible for ensuring the successful onboarding, adoption, and ongoing optimization of our complex health tech solutions within large, demanding healthcare environments. Lead the successful onboarding and implementation of our complex health tech solutions, m...

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Experience with CRM and customer success platforms. Identify and pursue opportunities for customer expansion through upselling and cross-selling, maximizing cus...

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. Working closely with customers, Customer Success plans SaaS implementations, on-boardings, trainings, and ongoing support. The Customer Success Manager is an ...

Customer Success Director, AdTech Platform:. This role will play a hybrid role combining both customer success management and technical account management responsibilities. Customer Success role or similar, preferably in consulting and managing complex software solutions.

Deeply understand customer needs & pain points to develop customer success plans and unlock the full potential of Userled. Lead strategic customer engagement alongside the Head of Customer Success by running Quarterly Business Reviews (QBRs) & Monthly Business Reviews (MBRs) to drive alignme