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Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Identify and pursue opportunities for customer expansion through upselling and cross-selling, maximizing customer lifetime value. We are seeking a passionate an...

They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, a...

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and...

In summary, you’ll be a skilled hands-on leader, capable of building and leading a team, whilst creating scalable processes for customer/ technical support. You’ll be eager to roll your sleeves up, taking a proactive approach to resolving customer challenges.

Leveraging our Customer Success tooling stack (Salesforce, Zendesk, Looker, ChurnZero, Rocketlane), you’ll efficiently manage your portfolio at scale and ensure that each customer receives the support they need to thrive. In this role, you will manage a portfolio of over 300 customers across the ...

Customer Success Manager - EMEA. Customer Success, Account Management, Capital Markets, Trading, Compliance, SaaS, Client Engagement, Retention,. The Customer Success Manager will drive client engagement, ensuring seamless onboarding, adoption, and retention while identifying growth opportunities...

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. Experience providing strong customer success experiences with customers. The Growth Customer Success team is re...

As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. Order Management: process customer orders daily and coord...

The Manager of Customer Success (Growth Team), EMEA is a critical role within the field organization as you will be instrumental in developing the Customer Success talent at Contentful. Experience providing strong customer success experiences with customers. Help scale the Growth Customer Success...

Maximising Customer Success – Guide clients through onboarding and support their long-term engagement with the services provided. Bonus: Experience in account management, customer success, or client services is an advantage!. Do you enjoy analysing data to drive customer success?.

A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the statu...

Having achieved enormous success through Founder-led sales and a recent Founding AE hire - it’s now time to bring in an experienced Customer Success Manager to help look after their customers and key accounts!. They are currently achieving 100% customer retention—the customers who started with t

Proficiency in CRM and customer success tools (. Benefit from a structured onboarding program to ensure your successful integration into our team. Your mission: Turn their experience into success through strategic advice, personalized support, and a constant commitment to maximizing their satisfa...

The role of Customer Success is to ensure we are helping our customers, the people that work at T&Pm, to achieve their goals, to drive customer value from the products we create and support and to be proactive and maintain a long-term perspective. Global Customer Success Director -. Global Head o...

You will be responsible for providing technical expertise, troubleshooting complex issues, and delivering solutions that drive customer satisfaction and success. Customer Success Engineer Skills and Experience:. Now recruiting a customer-centric individual to join their team as a.

SMB Customer Success Manager (Digital & Scale Customer Success Team), London. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Drive high customer retention and renewal rates by closely managing your renewal pi...

We are looking for a dynamic and experienced Senior Customer Success Manager with a strong background in FX to join our team. In this role, you will drive excellence in customer success while coaching junior team members, ensuring the highest quality of service, and continuously improving process...

NIQ Digital Purchases (formerly Foxintelligence) is hiring a Customer Success Manager. Round 1: Experience and fit interview with two of our Customer Success Managers. Case study and presentation with our Customer Success Director & E-commerce Sales Director.

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their...

Success is rooted in creating and implementing customer success plans that align with customer goals, driving knowledge sharing and internal action planning to deliver measurable business impacts. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing custome...

Opportunity to share in the company's growth and success.

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. A minimum of 2+ years' experience working in customer success o

Success across FinTech, Performance Marketing, Events Management, Media, and Real Estate is underpinned in a belief that people & processes are the key ingredients to success – as evidenced by 17 successful portfolio companies to date. Are you a proven customer success associate with the track re...

Currently looking to level up their Customer offering;. Team Player: Ability to work collaboratively under the Head of Client Success, coordinating with diverse teams across various locations.

As a Customer Success Manager, you will have the opportunity to work with 15 - 20 small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. More than 300 million customers shop in Amazon’s store, and every day, customers brows...

In summary, you’ll be a skilled hands-on leader, capable of building and leading a team, whilst creating scalable processes for customer/ technical support. You’ll be eager to roll your sleeves up, taking a proactive approach to resolving customer challenges.

What you’re good at Experience in a customer-facing role with a commitment to excellent service Passion for education and making a difference in people’s learning journeys Confidence with technology and enthusiasm for VR and AI solutions Proven ability to go above and beyond (whether in work, st

Our London based Fintech client is expanding their Customer Success team and need experienced Customer Success Managers to join their team. You'd be managing a portfolio of key customers to ensure they get the best out of the tech platform, while identifying upsell and cross-sell opportunities.

We are seeking a highly motivated individual to support the success of a growing community base and join the Customer Success team. Role overview: The company is seeking a CS Coordinator to play a pivotal role in supporting its growing community base from an administrative and data management per...

We are looking for a Customer Success Manager to lead Verna’s relationships with our customers. This role involves introducing best-in-class processes, systems and practices for customer success, and supporting a strong link between customers and other parts of the business (e. Your compensation ...

Customer Success Business PartnerCompetitive + Bonus + BenefitsRemote, UKPermanent full timeAre you passionate about building strong client relationships and driving business success? Were looking for a Customer Success Business Partner to join our team and ensure our clients get the most value f...

Customer Success / Account Management experience within programmatic / user acquisition.

Our client is searching for two Customer Success Managers to help manage and expand their Enterprise and Strategic customer accounts. Customer Success Managers are individual contributors, focused on on-boarding new business accounts and growing the client footprint through advocacy in the form o...

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Experience with CRM and customer success platforms. Proven experience in customer success or related role.

Role overviewAs a Customer Success Executive, you'll play a key role in strengthening relationships with clients, ensuring smooth onboarding, and providing ongoing support to help customers maximise the value of the platform. You’ll be joining a fast-growing team at the forefront of immersive lea...

Customer Success role or similar, preferably in consulting and managing complex software solutions. Customer Success Director, AdTech Platform:. This role will play a hybrid role combining both customer success management and technical account management responsibilities.

We are seeking a highly motivated individual to support the success of a growing community base and join the Customer Success team. The company is seeking a CS Coordinator to play a pivotal role in supporting its growing community base from an administrative and data management perspective, worki...

Customer Success function as we grow to 1,000+ customers. You will manage two CSMs, who will primarily focus on onboarding, product adoption, CSM operations, and customer support, while you focus on Customer Success and Account Management. Build the Customer Success playbooks for the CS teams.

Salary: £55,000 per annum + bonusWe are looking for a passionate and driven Customer Success Team Lead to join our Customer Success division and lead a team with the focus of driving customer satisfaction, retention, and overall health within a key segment of Arbor's customer base - our highest v...

Global Customer Success Manager | Commodity Price Reporting & Analytics | PE-Owned | London (Hybrid). Global Customer Success Manager. With a commercial mindset, you’ll identify expansion opportunities and collaborate closely with Account Managers to drive business success.

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Experience with CRM and customer success platforms. We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team.

Customer Success Manager | £60,000 + Benefits | London (Hybrid). Customer Success Manager | £60,000 + Benefits | London (Hybrid). This is a hands-on role where you'll shape the Customer Success function from the ground up.

Deeply understand customer needs & pain points to develop customer success plans and unlock the full potential of Userled. Lead strategic customer engagement alongside the Head of Customer Success by running Quarterly Business Reviews (QBRs) & Monthly Business Reviews (MBRs) to drive alignment an...

The Head of Customer Success/ Customer Success Lead will:. Candidates for the Head of Customer Success/ Customer Success Lead will have:. Strong leadership skills with experience managing and scaling a Customer Success team.

This role best suits someone with a few years experience as a customer success manager, customer success associate or campaign manager from another performance marketing tech stepping up. This is a customer success manager role focused on improving customer outcomes, looking at campaign data and ...