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Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. • Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000, • Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior., • Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile • Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000., • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day., • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax., • Generous holidays – 23 days plus bank holidays (rising to 25 with service)., • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits)., • Wellbeing support – 24/7 confidential support helpline for you and your family. What you’ll need: • A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence

Loss Adjuster – Salary £34,000 - £45,000 (dependent on skills, experience, and location) Locations: Glasgow, Perth, Norwich, Birmingham, York, Sheffield, Leeds, Bristol, Eastleigh, Manchester, London Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, we’re looking for Desk based Loss Adjuster to join our specialist team. This is more than just a desk-based role — it’s a chance to make a real difference to people’s lives when they need it most. About the Role As a Desk based Loss Adjuster, you’ll be at the heart of our response to building-related damage caused by escape of water, fire, flood, or Impact etc acting as claim owner for customers and suppliers. You’ll manage household claims up to £50,000, taking full ownership from instruction through to settlement. This is a role that requires both technical acumen and empathy — balancing cost-effective solutions with exceptional customer care. You’ll be part of a close-knit team, working virtually but collaboratively, supported by field-based colleagues (acting as your eyes on site) and a trusted supplier network. Your ability to interpret scope of works, building pathology, and coordinate multiple stakeholders will be key to delivering timely, high-quality outcomes. Why This Role Matters This isn’t just about processing claims — it’s about rebuilding homes and restoring peace of mind. Your technical knowledge and decision-making will directly influence the speed, quality, and cost of reinstatement. Managing claims of this scale comes with significant responsibility, and your expertise will ensure we deliver fair, accurate, and customer-focused solutions every time. What We’re Looking For * Exceptional empathy and communication skills; including delivering difficult news with sensitivity and maintaining strong customer relationships * In depth expertise in the Residential (Home) property insurance sector, ideally in a loss adjusting, contractor management or technical claims role managing Flood, Escape of water (EOW) and fire damage alongside health and safety and industry specific regulations. * Strong understanding of building pathology and reinstatement techniques including Knowledge of building standards, materials, and mitigation practices inc. BDMA qualification (desirable but not essential) * Ability to interpret and where appropriate challenge scopes and of schedule works using photos, video, and remote tools * Ability to project manage claims ensuring a proactive approach to file management (including confident stakeholder management of customers, contractors, DR&R, and other suppliers What You’ll Bring * A passion for helping people and solving problems * A proactive, solution-focused mindset * The confidence to make decisions and stand by them * A collaborative approach and willingness to share knowledge within a team * A desire to grow your technical expertise and contribute to a high-performing team What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary £34,000 - £45,000 (dependent on skills, experience, and location) * Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Protection Specialist Claims Assessor Salary - competitive Are you someone who thrives on helping others and has experience in assessing protection claims? Do you enjoy working in a supportive team where empathy and attention to detail matter? We’re looking for experienced Life Claims Assessors to join our brilliant team. We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going. A bit about the job You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively. From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed. You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers. You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference. Skills and experience we’re looking for * Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection). * Knowledge of legal aspects like probate and CIDRA rules. * Experience managing claims end-to-end, including signing out claim’s decisions independently. * Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail. * Confidence in making decisions and adapting quickly to change. What you’ll get for this role * Competitive salary (depending on location, skills, experience, and qualifications) * Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Claims Assessor Salary: £30000 - £38000 Location: Bristol, Leatherhead or Eastleigh This is a great job for someone who... …has experience in Income Protection claims and is passionate about supporting people when they need it most. You’ll thrive in this role if you enjoy making fair, timely decisions and want to be part of a collaborative, customer-focused team. If you’re ready for a new challenge in a role that truly makes a difference, we’d love to hear from you. A bit about the job This role exists to assess and manage Income Protection claims, ensuring fair and timely outcomes for our customers. You’ll join a supportive team that handles Life Assurance, Critical Illness, Income Protection, and Death in Service Pension claims. We’re here to help people through difficult times, and your decisions will directly impact their wellbeing. You’ll work closely with key stakeholders to gather information and communicate outcomes clearly. Your expertise will help us continuously improve how we support our customers. Skills and experience we’re looking for * Experience assessing Income Protection claims (Life, Critical Illness, Income Protection, and Death in Service Pensions). * Confident in decision-making with the ability to manage risk and escalate when needed. * Excellent communication skills – written and verbal – with a customer-first mindset. * Ability to build relationships with intermediaries, service providers, and internal teams. * A proactive approach to continuous improvement and mentoring less experienced colleagues. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary between £30,000 and £38,000 (depending on location, skills, experience, and qualifications) * Bonus opportunity - 8% of annual salary. Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on ___

Job Description: Bromley - UK Location: EMEA Job Title: Senior Engineer Corporate Title: Director Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. The Equities Cash Technology Trading Technology (ECT) team supports the Electronic Trading and High Touch Trading business in the Global Markets and Investment Banking Group. The team provides innovative solutions for low touch, low latency trading, which includes FIX connectivity, low latency market connectivity, smart order routing, algorithmic trading and internal crossing. The Equities Cash Technology team is a global team with a good presence in every region (AMRS, EMEA and APAC). We aim to maintain a global perspective while recognizing and responding to specific regional requirements that make each market unique. The EMEA Equities Cash Technology team is a vibrant team of experienced developers, business analysts and QA experts working very closely with the business group. The team supports an existing fully featured Electronic Trading product set and is also actively rolling out the next generation Electronic Trading platform. The next generation program is a sizeable investment in ensuring that the business is ready for handling higher volumes of market data and customer flow efficiently. Role Description: The requirement is for a core Java developer. The team is working on number of algorithmic engines that support benchmark algos, smart order routing and internal crossing, serving the EMEA as well as global electronic business. Apart from a continuous stream of strategy container enhancements and regulatory requirements, the team is also working on number of framework related items. The underlying platform has been built on a Java framework with next generation low latency and high throughput at the heart of the application. There is a high degree of business and quants interaction. The main responsibilities of this role include: Delivery of key functional changes to the ETT strategy engines • Delivery of core framework-level changes, • Interaction with quantitative trading group / quantitative traders to capture core requirements., • Excellent communication skills, • In depth understanding of core Java API's (collections, concurrency, NIO ), • Understand and have experience with multithreaded systems, working knowledge of the Java garbage collector, familiar with low latency I/O., • Demonstrable experience of front office system design and architecture (algo trading plant and topology), • Business Knowledge - Understanding of equities and/or derivatives markets., • Understanding of and experience with design patterns (Observer, Factory, Singleton ), • Development practices - Should be able to use test focused development and be familiar with UML and OO design. Should have experience with Eclipse or IntelliJ, GIT, continuous build servers and Maven / Gradle., • Should be able to work with and help more junior members as well as take technical direction from the team lead., • Understanding of benchmark algo and/or smart routing strategies (VWAP, TWAP, Arrival Price etc.), • Experience working with agile methodologies. UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. Learn more about this role

Job Description: Job Title: Manager - Agency Transaction Management Corporate Title: Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The successful individual is required to have a solid understanding of project management, credit agreement (LMA), credit underwriting process and risk methodology risk culture. Our offshore team in India also plays a major part in day to day transaction processing therefore regular contact is maintained with this team to ensure client satisfaction is maintained. This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analysing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting. Responsibilities: • Ongoing review of syndicated loan and supporting finance & security documentation, • Covenant monitoring through the collection and analysis of financial statements and information, with immediate distribution and posting of required documentation to the wider lender group., • Facilitating deal amendments and handling the collection of lender votes within required timeframes, • Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence, • Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines, • Develops and analyses procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas, • Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness, • Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. • Breaks down barriers to create a more inclusive environment that supports company D&I goals, • Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations, • Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success, • Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization, • Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance, • Efficiently allocates and manages resources across the organization to drive short- and long-term profitability, • Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs, • Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage What we are looking for: • Responsible for the ongoing management of a portfolio of syndicated loans, • Extensive people management experience, • Loan Administration/ Loans & Agency Documentation Experience is Essential, • Loan product knowledge preferable, • Loan IQ experience, • Great customer and client Focus, • Good project management skills, • Engaged from a O&I standpoint, • Experience with stakeholder engagement, • Knowledge of risk methodology risk culture, • Experience with process improvement delivery, • Good communication skills. Skills that will help: • Microsoft Excel experience will be an advantage, • Excellent organisational and prioritisation skills, • Excellent communication skills at all levels, • Attention to detail, • Adaptability Benefits of working at Bank of America: UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner, • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons, • 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum, • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Access to an Employee Assistance Program for confidential support and help for everyday matters, • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution, • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions., • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America: Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Senior Business Control Specialist (Monitoring & Inspection) Corporate Title: Up to Assistant Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The Monitoring & Inspection (M&I) is responsible for the Quality Assurance (QA) inspection of Global Banking & Global Markets (GBGM) Anti-Money Laundering (AML)/Know Your Customer (KYC) client data and information for the Bank's branches across its global divisions. An exciting opportunity has arisen within our dynamic GBGM AML division, located in our Bromley office. This position falls within Global Operation M&I Quality Assurance team and will involve supporting monthly control execution and directly overseeing the execution of the quality assurance program. You will join and collaborate with an international team. The role involves conducting a comprehensive Onboarding Quality Inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed onboards. As a Senior Business Control Specialist, you will be responsible for executing testing that assesses compliance with AML/Financial Crimes Global Standard requirements. You will ensure accuracy and timelines of test execution. Additionally, you will maintain a culture of compliance and supporting the identification, escalation, and timely mitigation of compliance risks. Responsibilities: Conduct and coordinate a thorough Onboarding Quality inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed onboards. Ensure that associate performance and control effectiveness are compliant with AML regulations and policies. Execute QA activities including control execution, managing case assignment, and reporting results in a timely manner. Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews. Capture relevant data and information to support governance activities for dashboard reporting. Assist in enhancing the success of Quality Assurance program. Implements optimized controls and enhanced QA practices to support business continuity efforts. What we are looking for: Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solution. Excellent verbal and written communication skills and organizational abilities. Ability to prioritise tasks effectively, work independently with minimal supervision, and take. ACAMS or ICA certification is a plus. Proficiency in analysing large and complex datasets to develop and present executive-level reports. Experience with Risk Management, Quality Control, and Quality Assurance frameworks. Knowledge and experience with global AML concept, AML/KYC requirements, and Economic Sanctions laws and regulations in a corporate environment. Background in Quality Control/Assurance testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, or front-line control functions. Exposure to Global Banking, Global Markets, or a diverse range of business lines and functions. Ability to conduct research, analyse data, and ensure accuracy with attention to detail. Ability to handle multiple requests and priorities, manage time effectively, and adapt to shifting deadlines and changing requirements. Advance skills in Microsoft Office, including PowerPoint, Excel, and SharePoint (for managing large datasets and reports). Skills: Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solutions. Excellent verbal and written communication skills and organizational abilities. Ability to prioritise tasks effectively, work independently with minimal supervision, and take. ACAMS or ICA certification is a plus. Proficiency in analysing large and complex datasets to develop and present executive-level reports. Benefits of working at Bank of America UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner., • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons., • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum., • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Use of a flex fund to use towards benefits., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution., • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions. Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

Job Description: Job Title: Senior Business Control Specialist (Monitoring & Inspection) Corporate Title: Up to Assistant Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London's greenest boroughs. Here you'll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The Monitoring & Inspection (M&I) is responsible for the Quality Assurance (QA) inspection of Global Banking & Global Markets (GBGM) Anti-Money Laundering (AML)/Know Your Customer (KYC) client data and information for the Bank's branches across its global divisions. An exciting opportunity has arisen within our dynamic GBGM AML division, located in our Bromley office. This position falls within Global Operation M&I Quality Assurance team and will involve supporting monthly control execution and directly overseeing the execution of the quality assurance program. You will join and collaborate with an international team. The role involves conducting a comprehensive Refresh Quality Inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes. As a Senior Business Control Specialist, you will be responsible for executing testing that assesses compliance with AML/Financial Crimes Global Standard requirements. You will ensure accuracy and timelines of test execution. Additionally, you will maintain a culture of compliance and supporting the identification, escalation, and timely mitigation of compliance risks. Responsibilities: • Conduct and coordinate a thorough Refresh Quality inspection of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements for GBGM records that have recently completed refreshes., • Ensure that associate performance and control effectiveness are compliant with AML regulations and policies., • Execute QA activities including control execution, managing case assignment, and reporting results in a timely manner., • Provide support on Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews., • Capture relevant data and information to support governance activities for dashboard reporting., • Assist in enhancing the success of Quality Assurance program., • Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solution., • Excellent verbal and written communication skills and organizational abilities., • Ability to prioritise tasks effectively, work independently with minimal supervision, and take., • ACAMS or ICA certification is a plus., • Proficiency in analysing large and complex datasets to develop and present executive-level reports., • Experience with Risk Management, Quality Control, and Quality Assurance frameworks., • Knowledge and experience with global AML concept, AML/KYC requirements, and Economic Sanctions laws and regulations in a corporate environment., • Background in Quality Control/Assurance testing, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, or front-line control functions., • Exposure to Global Banking, Global Markets, or a diverse range of business lines and functions., • Ability to conduct research, analyse data, and ensure accuracy with attention to detail., • Ability to handle multiple requests and priorities, manage time effectively, and adapt to shifting deadlines and changing requirements., • Logical reasoning and analytical skills to assess escalations, identify areas for improvement, and drive effective solutions., • Excellent verbal and written communication skills and organizational abilities., • Ability to prioritise tasks effectively, work independently with minimal supervision, and take., • ACAMS or ICA certification is a plus. UK • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner., • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons., • 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum., • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc., • Use of a flex fund to use towards benefits., • Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services., • Ability to donate to charities of your choice directly through payroll and the bank will match your contribution., • Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions. Good conduct and sound judgment are crucial to our long-term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. Learn more about this role

We are now seeking a Service Technician to strengthen our field operations and technical support – a role critical to our growth and customer success Responsibilities As our Service Technician, you will be the technical backbone supporting: * Sales Team – Assist with technical docum

Position: Assistant Development Manager Location: London Dock, E1W 2AA Working Hours: Monday to Friday 0830 - 1700 Salary: £43,000 - £45,000 per annum (depending on experience) Contract: Permanent About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. Benefits: Westfield Health cashback plan 20 days of annual leave plus bank holidays Support your career development Employee referral scheme Team Uniform* Discretionary bonus Job Description: London Dock is situated in the heart of Wapping, just moments from Tower Bridge, the Tower of London, St Katharine Docks, and the city. London Dock features 7.5 acres of beautifully landscaped open spaces, a magnificent choreographed central water feature and 1,800 high quality new homes. The development benefits from private gardens and exceptional facilities including private screening room, spa and gym suite, squash court, virtual golf course and 24-hour concierge. Key responsibilities include, but are not limited to: To support the Development Manager with the day-to-day operational running of the estate, not limited health and safety compliance, supervising onsite staff, and ensuring the deliverance of exceptional customer service and the implementation of SOPs. Carrying out health and safety inspections, daily audits, plant room checks and reporting as required, ensuring any action points are attended to in a timely manner. To assist the Development Manager in the oversight of the onsite team, making sure the communal site and all Health and Safety Standards are fully maintained and the cleanliness of these areas are maintained to a high standard. Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS). Review procedures and recommend to the Development Manager any improvements which could be implemented in order to enhance the development. Having oversight with the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties. Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion, report any issues to Development Manager and provide consent forms where required. Progress all repair and maintenance needs noted during regular inspections, ensuring prioritisation as necessary, and ensuring that updates are proactively issued to those affected by the issue, to those reporting the issue and to the client for action where appropriate. Attending meetings when required by the Development Manager and take minutes as required. Administer and monitor insurance claims to completion. Liaise with residents / contractors / insurance companies as appropriate. Undertake the general duties as required from time to time commensurate with the management of residential property in accordance with industry best practise. Please Note: Comprehensive guidance and support will be provided to ensure your success in this role. What We Ask From You: You will have experience working in a similar role in the residential block / leasehold property management sector. You will have experience managing hard and soft services contractors and third-party providers. Excellent communication skills in both written and verbal; you will be liaising with clients, contractors, residents and stakeholders across the board. Strong people manager with the ability to lead and inspire a team Proficient IT Skills Strong Multi-Tasking Ability For further details about this position or to gain deeper insights into Premier Estates, please visit our website . Eligibility: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required from all candidates. *some developments vary TPBN1_UKTJ

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Sign in to set job alerts for �

Demonstrated retail sales success. Achieve sales goals and performance metrics by supporting local marketing efforts and acting as an ambassador for the brand. Experience in a customer-facing role; supervisory experience is preferred but not required.

Hybrid / preferably in the office if commutable distance (Head Office - Bromley, London). You'll manage a high-performing marketing team, oversee marketing performance, lead GTM campaigns, and drive alignment between marketing, sales, product and customer success. We're looking for an experienced, f

As a Shift Manager, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards. Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritising customer needs. Oversee Team Members' completi

Helion Research is a global leader in providing high-quality mystery shopping and market research services. Our mission is to help companies improve the customer experience by providing valuable feedback from real consumers. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Job Description: Are you a shopping enthusiast with a keen eye for detail? Do you enjoy providing feedback and influencing the customer experience? If so, Helion Research has the perfect opportunity for you! We are looking for enthusiastic and reliable mystery shoppers to join our network in Great Britain. As a mystery shopper, you will visit stores, restaurants, and various service providers anonymously to evaluate their performance and provide detailed feedback. Key Responsibilities: - Perform mystery shopping tasks at various locations or online. - Evaluate customer service, product quality, cleanliness, and other aspects of the service. - Submit detailed and accurate reports based on your observations. - Follow specific guidelines and instructions for each task. What We Offer: - Flexible Hours: Choose tasks that fit your schedule and location. - Varied Opportunities: Work with leading brands in multiple sectors, including retail, hospitality, automotive, and more. - Competitive Pay: Earn for each task completed, with the possibility of bonuses. - Training and Support: Access to training materials and a dedicated support team to ensure your success. Requirements: - Excellent observation and communication skills. - Reliable and detail-oriented. - Ability to meet deadlines and follow task guidelines. - Access to a computer or smartphone with an internet connection. - Previous experience as a mystery shopper is a plus but not required. How to Apply: Ready to make a difference in customer experience? Join our Helion Research team and start earning while you shop! To apply, visit our website at and complete the online application form. We look forward to having you with us! Contact Information: For any questions, contact our support team at . Join Helion Research today and become a key player in improving customer service quality across Great Britain! Additional information: Employment type: Full-time

This role is a great pathway into a future Customer Success Manager position. This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist th

This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. This role is a great pathway into a future C

Demonstrated success in managing and scaling large email lists (100k+ subscribers) and developing complex automation workflows. Participate directly in our company's growth and success.

You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision.

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, f

A rewarding environment where success is recognised and you can tailor your own progression path. Our clients are global technology companies and we have a fanatical focus to exceptional customer service and to nurturing long-term partnerships with them. Can show evidence of exceptional attention to

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Highly sophisticated machine learning customer insights and automation.

You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team. Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision.

Customer Success Manager (Growth Strategist). As a Customer Success Manager (Growth Strategist), you’ll sit within the Client Services pod, leading strategic conversations with senior marketers post-sale. If you’re a B2B marketer turned customer strategist who thrives on driving measurable growt

Senior Customer Success Manager - ELT, Data and AI SaaS. You must have at least 3+ years SaaS Customer Success experience - ideally closer to 5-6 years.

This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. Customer Success Manager (CSM). We are seeking a dynamic and customer-centric.

They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing:. What the Customer Succe

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, f

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Re

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer (CSE). Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology.

We’re looking for a Customer Success Manager with significant experience in EdTech to join a fast-scaling, tech company. If you’ve been in customer success in a start-up or growth-stage EdTech company and can demonstrate results, this could be the opportunity to take real ownership. Significant

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Highly sophisticated machine learning customer insights and automation.

This hybrid role combines Customer Success, Partnerships, and Strategic Growth. Set and maintain best-in-class client success practices, including QBRs, growth planning, and proactive communication. Define and refine success metrics around retention, product usage, expansion, and advocacy.

This hybrid role combines Customer Success, Partnerships, and Strategic Growth. Set and maintain best-in-class client success practices, including QBRs, growth planning, and proactive communication. Define and refine success metrics around retention, product usage, expansion, and advocacy.

Designing and delivering a clear customer success vision and strategy. Leading, mentoring, and developing a high-performing customer success team. Proven leadership in customer success within a SaaS/software environment.

Customer Success Executive - Fintech | Capital Markets | Treasury. Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus.

Are you looking to build a career in Customer Success while gaining hands-on experience in cybersecurity services and client engagement? We’re looking for a proactive and detail-oriented Customer Success Associate to join our high-performing team. Customer Success / Service Delivery Associate. Sup

We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. Guide new customers through the onboarding process, ensuring a smooth and successful implementation. Proven experience (3-5 years) in a Customer Success, Account Management, or sim

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Develop and execute the customer success strategy to drive product adoption, customer satisfaction, and long-term retention. Build, lead, and mentor a team of Customer Success Managers (CSMs). Deep understanding of customer needs, behaviours, and how to drive value throughout the customer lifecycle.

A leading SaaS company, leveraging AI and automation, are seeking a Customer Success Lead to scale its customer success function. Responsibilities include leading revenue expansion, mentoring Customer Success Managers, aligning with Sales, Product, and Marketing, and owning the Customer Success P&L.

Customer Success Executive - Fintech | Capital Markets | Treasury. Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus.

Ready to take your customer success career to the next level? In this exciting role, you'll be the driving force behind customer satisfaction, fostering strong relationships, and ensuring clients achieve remarkable results. Develop and execute mutual success plans, engagement strategies, and impactf

Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus. Influence product direction by bringing customer feedback into the roadmap.

Strong grasp of customer success best practices, tools, and frameworks. We’re looking for a Customer Success Manager with significant experience in EdTech to join a fast-scaling, tech company. If you’ve been in customer success in a start-up or growth-stage EdTech company and can demonstrate res

Senior Customer Success Manager, AdTech:. Senior Customer Success Manager.

A leading SaaS company, leveraging AI and automation, are seeking a Customer Success Lead to scale its customer success function. Responsibilities include leading revenue expansion, mentoring Customer Success Managers, aligning with Sales, Product, and Marketing, and owning the Customer Success P&L.