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Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Experience designing and embedding customer journeys within a B2B environment. Experience partnering with Sales to drive renewals, customer health planning, and upsell opportunities.

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. We strive to cultivate an inclusive environment of understanding to have a greater impact on our bus

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. As the business

Customer Success organisation while defining the strategy for how the business engages with customers post-sale. Head of Customer Success – High-Growth Cyber / Data Protection SaaS. Customer Success function from the ground up.

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

A leading Ed-Tech company in the United Kingdom seeks a Revenue Operations Manager focused on Customer Success. You will optimize customer operations, drive satisfaction through data insights, and collaborate with cross-functional teams.

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success. The Customer S

You will act as the primary contact between the customer and Duck Creek, ensuring customer satisfaction and success throughout the lifecycle of the account. A leading technology solutions provider is seeking a Senior Customer Success Manager to oversee multiple medium and large accounts within the D

A premier subscription solution provider is seeking a Senior Customer Success Manager to enhance relationships with EMEA merchants, driving business growth through strategic guidance.

Enterprise customer success managers have the ability to engage with customers and internal stakeholders at every level and understand what success means to an Enterprise level merchant. Work closely with our customers’ through regular review meetings with key stakeholders and influencers to under

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

Ideal candidates should have over 2 years of experience in a customer success role, outstanding communication skills, and familiarity with hospitality or retail sectors. A leading workforce management platform is looking for a Customer Success Manager in the UK. This role emphasizes building custome

As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into real, measurable results on our DevSecOps platform. The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focus

A managed services provider in the UK seeks a Service Delivery Manager to enhance customer satisfaction and improve service delivery. In this role, you will manage customer relationships, ensuring that contractual obligations are met while identifying growth opportunities. You will lead service revi

An education technology company based in the United Kingdom seeks an International Customer Success Account Manager. This position is focused on customer relationship building and data analysis to enhance product usage and satisfaction.

Continuously improving and monitoring key customer success metrics to deliver a world-class customer experience. You have a proven track record of success and progression in a Customer Success or Account Management role, preferably within the SaaS industry. This newly created position offers you the

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEO. You will work closely with the CEO and leadership team to build a robust Customer Success function, shaping stra

A leading sustainability software firm is seeking a Customer Success Manager based in Greater London. The role involves managing customer accounts to maximize product usage, driving retention and expansion of relationships, and conducting sales of additional services.

We are seeking a Customer Success Manager (CSM) to join our New Markets team, responsible for managing a portfolio of mid‑market and enterprise customers, ensuring they achieve maximum value from Soldo. Strong appetite for vertical‑led customer success, including developing deep sector knowledge

A leading insurance company in the United Kingdom is seeking a Customer Success Manager focused on telematics.

This remote role also requires experience with tools like Salesforce, making it a great opportunity for tech-savvy professionals who enjoy driving customer success. A leading digital asset management company in Greater London is seeking a Customer Success Manager to manage accounts and support clien

As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Own Account Level Rel

Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. You will build the Customer Success function from the ground up for a high-growth startup. Proven track record in change management, successfully driving technology adoption among

Customer Success Manager page is loaded## Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success or Account Management experience preferred. Customer Success Manager - Paid Search / Performance Media.

Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. You have experience as a Custo

Candidates should have experience in customer service, excellent communication skills, and a strong understanding of social housing services. A leading building maintenance provider is seeking a Customer Solutions Advisor in Hemel Hempstead. This role involves being the first point of contact for te

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Expertise in developing and ex

A global leader in business payments is seeking a Customer Success Manager to enhance customer satisfaction and drive growth. In this role, you will engage proactively with customers to identify needs, resolve challenges, and support customer journey success. The ideal candidate has 3-5 years of exp

A tech company focused on trust is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. This role involves developing strategies and methodologies focused on customer value and growth. Ideal candidates will have over 5 years of experience in

An innovative AI video platform company is seeking a Customer Success Manager to help build relationships with clients and drive future growth. This role requires customer-facing experience in B2B SaaS and native-level proficiency in German.

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Success working in a fast-paced environment with a rapidly growing company. Open to some travel to meet with customers.

Over 2+ years previous experience in a customer success role, ideally in SAAS. Customer Success Team at Bizimply. As a key point of contact for customers via email and phone call, you will serve as a key contributor to the success of Bizimply as we continue to foster our vision of being one of the l

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

The Enterprise Customer Success Manager role is instrumental in our customers' long-term success and business. At Gravity Sketch, the Customer Success Manager is the quarterback on the account, responsible for leading and coordinating our internal teams' efforts to achieve success. Additionally, you

Customer Success Manager / Digital Experience Manager. Additionally, you will work cross-functionally with our Bloomreach teams - Account Management, Product, Technical Services, Business Services, Support - to ensure that our customers are getting the newest ideas and the best value while feeding c

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. The purpose of this position is to foster long term partnerships by helping Artefactual customers articulate and achieve their stated digital pr

The Customer Success team works to maximize the lifetime value of our annual subscribers by positioning premium Getty Images products as solutions to customer challenges and managing renewals. The Customer Success Manager is responsible for renewing contracts and growing spend commitment from Getty

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational disc

As Head of Customer Success at Pexapark, you will lead and evolve our customer success function, ensuring clients derive maximum value from our portfolio of market data, insights, and analytics solutions. Lead and optimize the customer success function, strengthening performance, retention, and expa

The team is responsible for a successful customer journey and touchpoints that create long‑term client engagement, driving adoption, retention, user/usage growth, and supporting strategic objectives at the account level. Drive adoption of tools that support and enable Customer Success Managers to

Recruit, mentor, and lead a high-performing team of Customer Success Managers. We are looking for a strategic leader to take Customer Success to the next level. Transition from reactive support to proactive success by building repeatable processes, playbooks, and health-scoring models.

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our