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Domestic Major Loss Adjuster – Norwich This is a standout career opportunity for a seasoned Loss Adjuster to join Aviva’s Major Complex Claims team, taking full ownership of high-value, complex domestic home claims from start to finish. If you're seeking a role that offers genuine autonomy, a strong emphasis on work-life balance, and the chance to manage some of the most challenging and rewarding claims in the industry—this could be the next step in your career! A bit about the job: As a Major Loss Field Adjuster, you will manage high-value domestic property claims from instruction through to completion, ensuring the highest standards of customer satisfaction and cost-effective resolution. This is a field-based role where you’ll be meeting our customers face-to-face. We are specifically looking for a professional residing in or around the Norwich area to service this region. Enjoy the freedom and trust to manage your claims from cradle to grave. Your expertise will guide customers through what is often a stressful time, delivering Aviva’s promise of being ‘With you today, for a better tomorrow.’ Skills and experience we’re looking for: • High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £50,000., • Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must., • Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued., • Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus., • Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Salary competitive (depending on location, skills, experience, and qualifications), • Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Aviva-funded Private Medical Benefit to help you get expert support when you need it, • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our ___ and use your 3 paid volunteering days to help others, • We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to

Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right tone and problem-solving approach. Collaborate with teams to optimize product success.

Skylar, Customer Success Team Leader. As a Customer Success Advocate, you’ll provide exceptional support across multiple channels (email, social media, live chat). You'll handle diverse customer queries, prioritise customer needs, and build strong relationships to enhance sales and loyalty.

Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are investing in a high-calibre Customer Success Executive to support clients as their base grows. Remote Customer Success Executive. Play a

Establish Customer Success playbooks and processes as the first hire. If you’re excited by the chance to shape Customer Success at an award-winning AI startup — and want to build your career into leadership while working with some of the biggest names in insurance and financial services — this

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Customer Success Manager to join a new EPM practice, and partner with leadi

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Work closely with the Account Lead and the Data Teams to provide 1st and 2nd line support as well as provi

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. Exceptional team leadership skills and the ability to guide more junior customer success professionals. Are you a custom

Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead. As an Enterprise Customer Success & Strategy Lead, you will act as a.

They are currently seeking an experienced Senior Customer Success Manager to join their team, someone who thrives on strategic partnerships, client enablement, and cross-functional collaboration. You will also support customers in achieving clear business outcomes, provide data-backed insights, and

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Strategic planning for developing the customer success function. Works with customers to drive adoption, advocacy, retention, expansion, and overall success.

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score),

Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client portfolio and driving commercial results. Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within

Interest in AI-powered customer engagement. Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right tone and problem-solving approach.

Part of the process will be mapping their goals against deliverables whilst tracking success in a mutual success plan. Proactive, self-motivated, and disciplined – with a genuine interest in customer success and scaling repeatable processes. Onboard new customers onto their data insights platform,

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Operational excellence: Contribute to the ongoing impr

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Join this hugely successful business offering an innovative solution to a number of major sectors!. Work c

Has a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales. IGT Solutions - Director of Sales & Customer Success. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to

As Customer Success Manager, you'll be the voice of customers inside the business. Help shape our customer success strategy as we grow. Build and maintain strong, long-term customer relationships.

Location: Etchingam StationPayrate: £12.Benefits: Training and DevelopmentDates: 25th October - 2nd NovemberShift Times: 06:00-15:00 and 14:00-23:00 (must be flexible to do both).Candidates should take the time to read all the elements of this job advert carefully Please make your application promp

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Join this hugely successful business offering an innovative solution to a number of major sectors!. Work c

They are currently seeking an experienced Senior Customer Success Manager to join their team, someone who thrives on strategic partnerships, client enablement, and cross-functional collaboration. You will also support customers in achieving clear business outcomes, provide data-backed insights, and

Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client portfolio and driving commercial results. Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Strategic planning for developing the customer success function. Knowledgeable of a customer success playbook/strategy.

Collaborate with internal teams (Customer Success, Data Solutions, and Product) to capture client feedback and contribute to continuous platform improvement. Proactive, self-motivated, and disciplined – with a genuine interest in customer success and scaling repeatable processes. Onboard new custo

Interest in AI-powered customer engagement. Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right tone and problem-solving approach.

Skylar, Customer Success Team Leader. Role Description - Customer Success Advocate FULLY REMOTE. As a Customer Success Advocate, you’ll provide exceptional support across multiple channels (email, social media, live chat).

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Customer advocacy: Represent the customer voice intern

Interest in AI-powered customer engagement. Empower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedback. Help train AI to respond to customer queries with the right tone and problem-solving approach.

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Building a high-performance commercial engine and customer success function to drive long-term client value. Act as the first dedicated Customer Success Manage

We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. Exceptional team leadership skills and the ability to guide more junior customer success professionals. Are you a custom

Remote Customer Success Executive. Onboard new customers onto the reputation management platform, ensuring they are set up for success in line with their specific goals. SaaS, customer success, account management, or a related area.

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Join this hugely successful business offering an innovative solution to a number of major sectors!. Work c

Establish Customer Success playbooks and processes as the first hire. If you’re excited by the chance to shape Customer Success at an award-winning AI startup — and want to build your career into leadership while working with some of the biggest names in insurance and financial services — this

Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Are you

Customer Success, Strategy, or Professional Services. Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Develop and execute customer success plans tailored to each client's unique goals and challenges. Collaborate with CSEs and other departments, such as Marketing and Sales, to align messaging and strategies for customer success. As a Customer Success Manager, you will be involved in the following act

Has a decent experience on selling IT solutions / Products – mapping to customer needs and driving the customer sales. IGT Solutions - Director of Sales & Customer Success. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to

As the Customer Success Manager within HMRC's Enterprise Cloud Services (ECS), you will be responsible for leading customer success efforts and overseeing customer engagement strategies. You will work closely with senior managers, service owners and key stakeholders to align customer success strateg

Were Hiring Customer Success Associate | Earn up to $4000 - 5000/monthEmpower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedba

Join Entrust as a Senior Customer Solution Manager (Remote - UK)Accelerate Customer Value in Digital Security, Identity, and PaymentsSenior Customer Solution Manager (Sr. Customer Health & Adoption: Monitor customer health using data and tools, establishing a regular cadence to ensure the su

Were Hiring Customer Success Associate | Earn up to $4000 - 5000/monthEmpower clients through AI-enhanced solutions! Assist customers, gather insights, and help refine AI systems based on real-world feedba

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. We’re of the firm belief that keeping customers promises is how we’ll win and we’re

Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. A Day in the Life of a Commercial Customer Success Manager:. Self-motivated, proactive with innovative ideas to inspire customer loyalty and adoption.

As the inaugural Customer Success leader, you will own enterprise customer retention, growth, and monetization, developing deep, trusted relationships with C-suite executives. Demonstrated success scaling Customer Success organizations from inception to mature teams. VP of Customer Success (Remote -

Own customer outcomes: Develop and execute success plans that ensure clients achieve measurable ROI and value from our platform. Customer advocacy: Represent the customer voice internally, influencing product roadmap and prioritisation based on real-world use and feedback. Operational excellence: Co