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Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. Prior experience and success in a start-up or scale-up environment. A natural communicator who enjoys spending time with customers and building strong relationships.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Key Responsibilities* Act as primary CS contact for an assigned customer portfolio* Understand production workflows, challenges, and priorities in the non-woven / paper / converting industries* Conduct QBRs, success reviews, health-checks and value reporting* Drive adoption of newly released feature

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Senior Customer Success Manage

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers.

We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfaction and retention by leading success initiatives through digital channels, automation, and data. Scalable digital success strategies: Develop and implement scalable digital customer success processes, playbook

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Awesome employee referral program – $2,500 for each successful referral with an additional ambassador programme.

A leading B2B SaaS provider is seeking a Customer Success Specialist to drive adoption and increase revenue from existing clients.

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

Customer Success within a SaaS environment. Role: Customer Success Manager in the Construction SaaS sector. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the. Junior Customer Success Manager - Software £32k Base + £12k

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. As we continue to scale our SaaS business, this role will be instrumental in maintaining our exceptional retention rates and positioning Customer Success as a revenue-driving engine, that d

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

A leading SaaS company in Greater London seeks a Customer Success Manager to oversee Mid-Market client accounts. The ideal candidate will have significant experience in customer success within a B2B SaaS environment, excellent analytical and communication skills, and the ability to engage with senio

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. Customer Success Leadership: Own and manage a portfolio of s

A growing SaaS company in Greater London is looking for a Finance Manager to handle all day-to-day finance functions, reporting directly to the CEO.This is a hands-on role that offers direct exposure to CEO and PE investors, along with a salary up to £75,000, enhanced pension, and strong holiday al

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction surveys, support Customer Innovation Workshops. Provide insights to customers to ensure that they get the most out of the Sidetrade solution(s) they use. Be the voice

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

Customer Success, Account Management, or related experience in a high‑growth B2B SaaS environment or within the Legal Tech space. Help build and refine our Customer Success playbook, contributing ideas and exerting ownership over its development. The way legal work gets done is changing – and Cu

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements i

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Proven experience in a customer support role.

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

Customer Success or Account Management teams. Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Proactively lead renewal conversations, identify opportunities to e

Actively contribute to global Customer Success initiatives, enablement programs, success storytelling, and continuous improvement efforts across the CS organisation. As a Strategic Customer Success Manager (CSM), you will be the trusted, executive-facing partner for a portfolio of Eptura's most stra

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations – all working together help our customers secure and accelerate their business. In Customer Success, Account Management, or other post‑sales customer‑facing role. You w

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The ideal candidate will have 7+ years in a customer-fac

A GitHub CSM uses a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business Key Performance Indicators (KPI’s), success measures, and customer expectations. Using a data-driven approach, adapts customer success plans and timel

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

Ein führendes Fintech-Unternehmen im Vereinigten Königreich sucht einen Account Manager, der für die Betreuung eines eigenen Portfolios von Neu- und Bestandskunden verantwortlich ist.Sie werden die Kunden während des Kreditprozesses unterstützen und sicherstellen, dass sie optimal von unseren P

A leading technology solutions provider in the United Kingdom is seeking a Customer Success Manager to drive customer satisfaction and product adoption. Successful candidates will have at least 5 years of experience in customer success, along with strong communication and problem-solving skills. Thi

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deliver real outcomes for our customers. Our team and customer base are growing quickly, and you’ll step into a role where you can design and improve our Cu

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

Prior experience in Customer Success and excellent communication skills are essential for success in this impactful position. A leading dental software company is looking for a strategic Customer Success advocate to enhance service delivery and engage customers in the United Kingdom. You will lead b

You will drive customer success by acting as the voice of the customer, providing insights, and addressing pain points in their processes. A leading legal tech company seeks a Customer Success professional in Greater London. Successful candidates will possess strong managerial skills, experience in

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success.

Customer Success, Account Management, or related leadership experience in Capital Markets, Enterprise B2B SaaS, or Financial Data. Act as the voice of the customer across Product, Engineering, Operations, and Marketing. Create feedback loops and mechanisms to continuously optimise the customer exper

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

A global fintech leader seeks a Customer Success professional to manage customer relationships across EMEA. This role involves engaging with clients to maximize the value of their purchases, building strategic relationships with C-level executives, and ensuring customer retention and growth. Candida

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Duffel is hiring a Customer Success Engineer (CSE) to provide expert technical support to our largest and most important customers. Communicate proactively with strategic customers as their primary point of contact at Duffel, keeping the customers engaged and maximizing the use of our services and s

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev