Customer success jobs in Scunthorpe - Page 16Create job alerts

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

Anaglyph and supporting both marketing and customer success objectives. Experience in marketing, customer success, or client engagement roles. Customer Success & Marketing Manager.

A customer service software company is seeking a Senior Customer Success Manager in London. The ideal candidate will have over 5 years of experience in customer success in a B2B environment and will engage closely with key stakeholders to promote product adoption. Join us to make an impact in custom

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams. Experience of building and scaling customer success processes and structures.

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

A leading SaaS company in Greater London is seeking a Customer Success Manager to enhance customer experience for Mid-Market clients. Candidates should have a proven track record in Customer Success within a B2B SaaS context, and exceptional relationship-building skills. This position provides benef

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Proven record of being in front of customers — building relationships, managing rollouts, and d

You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer’s success - ultimately driving growth and securing the renewal. Work with assigned customers and Sales to build Customer Success Plans, establishing cr

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Strong experience with building and developing long-lasting executive-level relationships (in

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

A growing conglomerate is seeking a Customer Success Manager to join their fully remote team. This role focuses on providing excellent customer service and ensuring customer satisfaction. The ideal candidate will have proven experience in customer support, excellent communication skills, and a stron

The ideal candidate will have experience in customer service within the labels industry, strong communication skills, and a collaborative approach. A leading labels and printed packaging firm in the East Midlands is seeking a Customer Account Manager to own key accounts and drive growth.

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping

Substantial experience in customer success management or a related field. Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Work with key internal stakeholders to ensure we are meeting the customer expectations and driving custo

Microsoft Customer Success Manager. Microsoft-focused Customer Success, Account Management, or Cloud Adoption role. Commercially aware, with the ability to spot renewal, expansion, and optimisation opportunitiesHighly organised, proactive, and comfortable managing multiple customers.

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. The Customer Success Manager

A leading tech employer in London is seeking a Graduate Customer Success Manager. The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement.

The ideal candidate will have extensive B2B customer success experience and be passionate about creating transparency in energy transactions. A leading energy technology firm in the United Kingdom is seeking a Customer Success Manager to enhance relationships with their generator community. You will

Similar to a Solution Consultant in an IT environment, this role bridges the gap between customer business needs and FinanSys solutions, supporting pre-sales activities, customer engagement, and long-term value realization. Engage with customers to understand business challenges, requirements, and s

A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR.

Our Customer Success Manager understands our customer's business and their key requirements for success and is able to translate those into an actionable personalisation strategy, that is the foundation of our customer's success with the DY platform. Committed to customer satisfaction and a passion

Proven experience in customer service, account management or customer success role(s). We are seeking a results driven, passionate and experienced Customer Success Manager. Leading day to day customer services operations, ensuring timely and effective responses to enquiries, orders and issues.

Internally, this individual will partner directly with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to identify and deliver services to our largest customers. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices t

A leading educational technology provider in the UK seeks a Head of Customer Success to lead client engagement and ensure the successful implementation of enterprise solutions.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

Scale-up SaaS business solving real compliance and education challenges for finance teams.Commercially proven platform with recurring revenue and strong retention.Growing headcount across tech, product, sales and operations.Investors focused on sustainable growth, not short-term noise.We’re hiring

Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. As Head of Customer Success, you will take the lead in being the voice of our customer base. You’ll own the customer success processes, enga

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

A leading technology company is looking for a Junior Customer Success Manager to support and nurture relationships with existing clients, predominantly in the FTSE 500. You will manage customer accounts, handle renewals, and identify opportunities for upsell while ensuring a smooth customer experien

Strong experience acting as a Senior Customer Success or Client Manager, managing healthcare clients in the UK (NHS and private hospitals). Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are look

You possess high positive energy and love to work with customers and make them successful. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to

Customer Success Representative | QuantumLoopAI – Healthcare AI Startup. Every successful onboarding means faster care for thousands of patients — and direct revenue growth for us. As a Customer Onboarding Specialist, you’ll own that process end to end.

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with reta

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Demonstrated success driving adoption, process improvement, and measurable outcomes for ente

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.