Customer success jobs in Worcester - Page 7Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation. ERP-related account management or customer success sales.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

Must Have:* 5+ years’ experience in a customer facing role* Experience in a Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services role* Experience with large enterprise customers in a SaaS revenue model* **Track recor

A customer service software company is seeking a Senior Customer Success Manager in London. The ideal candidate will have over 5 years of experience in customer success in a B2B environment and will engage closely with key stakeholders to promote product adoption. This role involves building and mai

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others.

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

Our Customer Success Manager understands our customer's business and their key requirements for success and is able to translate those into an actionable personalisation strategy, that is the foundation of our customer's success with the DY platform. Committed to customer satisfaction and a passion

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

Demonstrable experience leading customer success or account management teams in a SaaS environment. Proven ability to hire, mentor, and develop diverse customer success teams. Experience of defining and executing customer success strategies aligned with company goals.

Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes. Demonstrated success in managing key customer relationships and driving continuous improvement in a large, complex organisation. Substantial experience in customer success management

Proactively monitor the automated customer onboarding journeys to assist Customer Success Managers in accelerating the time-to-value and reduce friction in the initial implementation process. Internally manage the onboarding, monitoring and maintenance of Elliptic’s small to medium customer base,

You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer’s success - ultimately driving growth and securing the renewal. Work with assigned customers and Sales to build Customer Success Plans, establishing cr

A leading AI cybersecurity firm is looking for a Customer Success Manager to manage a portfolio of UK&I clients. The ideal candidate will have strong communication skills, a background in customer success, and a passion for AI and cybersecurity. You will drive customer adoption and satisfaction, ens

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success. Demonstrated ability to increase customer satisfaction.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). With understanding of customer needs, establish a strategic, trusted advisor relationship at

A leading sustainability platform in the United Kingdom seeks a Customer Success Manager to enhance client relationships and support their climate initiatives. You will drive customer success for high-value clients, using your enterprise SaaS experience to foster retention and growth. Join a mission

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

The ideal candidate has over 5 years of experience in Enterprise customer success, preferably within the Travel sector, and is fluent in both French and English. You will build strong relationships with customers, particularly at the C-suite level, ensuring their strategic goals align with our offer

A financial services technology firm is seeking a Customer Success Manager to manage client relationships post-implementation. Ideal candidates will have a strong background in financial services and direct experience in Customer Success or Account Management in B2B SaaS settings.

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Customer Success & Relationship Management. The role involves driving high customer adoption and satisfaction, resolving technical challenges, analyzing customer

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. The position requires excellent communication skills and an eagerness

The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate opti

A management consultancy firm in the UK is seeking a Customer Success Manager to drive improvements in customer experiences across multiple functions. You will lead initiatives to enhance customer satisfaction and retention, leveraging your extensive experience in contact centers. The ideal candidat

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

The successful Customer Success Manager applicant will have:. Experience in Account Management or Customer Success (B2B SaaS or complex services preferred). Contribute to our Customer Success playbooks, processes and reporting.

You will take ownership of the customer lifecycle and work closely with various teams to define and deliver customer success. A leading customer growth technology firm in Greater London is seeking an experienced Customer Success Manager/Account Manager. In this role, you will partner with customers

Director – Customer Success (Retail Industry). We are looking for a strategic and relationship-driven leader to oversee enterprise retail accounts, ensuring customer success through technology-enabled transformation. Customer Success & Strategic Account Management.

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. Ability to independently faci

Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Collaborating with business development teams to run successful QBRs, ident

The ideal candidate will have extensive B2B customer success experience and be passionate about creating transparency in energy transactions. A leading energy technology firm in the United Kingdom is seeking a Customer Success Manager to enhance relationships with their generator community. This rol

Internally, this individual will partner directly with the Go-to-Market team (Sales, Solution Engineering, and Customer Success) to identify and deliver services to our largest customers. The successful candidate will seek out ambiguous and consistently changing technical challenges and organize the

Years in SaaS: Extensive experience in Customer Success or Professional Services, with at least 5 years leading teams in the Strategic/Enterprise space. Regional Vice President, Customer Success (EMEA & APJ). Enterprise Governance: Design and implement scalable governance, value, enablement and usag

Customer Success Specialist — 12-Month Contract. As an Onboarding Customer Representative you will be in charge of handling the communication, coordination and overall support for customers that acquired an iTero scanner before the clinical training is completed. This support includes educating th

Proven experience in customer service, account management or customer success role(s). We are seeking a results driven, passionate and experienced Customer Success Manager. Managing the customer services team and providing guidance where needed.

The Customer Success Manager II plays a critical role in ensuring customers successfully adopt and optimize HSI solutions to achieve the highest possible return on investment (ROI). Customer Success, Customer Support, Sales or Account Management. We are looking for a Customer Success Manager II (EME

The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in

A high-growth developer tools platform in the UK is seeking a Customer Success Manager to enhance relationships with enterprise accounts in the finance sector.

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Accountable

Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. You have a proven track record of effective

A global market intelligence firm seeks a Customer Success Manager in London. This role focuses on ensuring a successful customer journey and promoting product adoption.

We’re looking for an experienced Senior Customer Success Manager on the Client Services team, who defines the ‘’farmer’’ mentality – someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business. Customer Success or Accoun

A leading email security solution provider is seeking a Head of Customer Success to drive customer outcomes and maximize retention. Ideal candidates will have over 7 years of experience in Customer Success in a B2B SaaS environment, with a strong focus on customer adoption, retention metrics, and te