Customer success jobs in Worcester - Page 8Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Customer Success role within a fast-paced SaaS environment.

Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation. ERP-related account management or customer success sales.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts. The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively.

Join a small, but growing Customer Success function, taking ownership of a critical book of valuable clients worth around £600k ARR. A natural communicator who enjoys spending time with customers and building strong relationships. You’ll manage around 40 customer relationships including some reco

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. You'll be instrumental in securing expansions for the product and advocating for customer needs, all while contributing to significant s

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers.

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Work closely with our customers’ various stakeholders to help them change their workplace and achieve their individual and business goal

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the. Junior Customer Success Manager - Software £32k Base + £12k

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. In this London-based role, you will drive customer retention and satisfaction

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

A growing SaaS company in Greater London is looking for a Finance Manager to handle all day-to-day finance functions, reporting directly to the CEO.This is a hands-on role that offers direct exposure to CEO and PE investors, along with a salary up to £75,000, enhanced pension, and strong holiday al

London, Vereinigtes Königreich.Wir suchen eine organisierte und proaktive Persönlichkeit mit ausgeprägter Kundenorientierung, die unsere Kunden im DACH-Raum betreut.In dieser Rolle übernehmen Sie die Verantwortung für ein eigenes Kundenportfolio, stellen exzellenten Service sicher und managen m

Strong sense of ownership and eagerness to build and define the customer success function;. Own the success of customers, including product adoption, value tracking and retention. Experience building a customer success organization in a high growth environment, ideally a B2B SaaS startup / scale up

A leading SaaS company in Greater London seeks a Customer Success Manager to oversee Mid-Market client accounts. The ideal candidate will have significant experience in customer success within a B2B SaaS environment, excellent analytical and communication skills, and the ability to engage with senio

A leading AI CRM company in Greater London is seeking a Customer Success Area Lead to enhance customer value and mitigate attrition. In this role, you will collaborate extensively with sales leaders and key stakeholders, orchestrate alignment between accounts and investment goals, and review custome

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. You

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

Customer Success, Account Management, or a similar client-facing commercial role. Join us in making a significant impact on our customer success journey while enjoying the flexibility of remote work. We are currently looking for a Senior Customer Success Account Manager - REMOTE.

A leading professional services firm in Greater London is seeking a Senior Customer Success Manager to manage strategic accounts and drive customer satisfaction and retention. As an experienced professional with over 7 years in Customer Success or Account Management, you'll engage with senior stakeh

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Seeq, and ensuring their long-term success.

A cutting-edge AI company in London is looking for a Customer Support Engineer to bridge technology and customers. This role involves resolving technical challenges, ensuring user success, and improving product development through customer feedback.

The customer success motion becomes more efficient and scalable over time. You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health sco

Reporting to the Director – Customer Success UK & EMEA, the Account Manager is responsible for maintaining relationships with Appcast clients, managing their recruitment advertising spend and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. Ed

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 5 to 8 years of experience in Cu

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption.

A world-class aerospace material supplier is seeking a Sales and Customer Success Representative based near St Albans, Hertfordshire. This role involves being the main contact for customers, managing orders, and contributing to sales targets.

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

Suitable candidates will possess strong customer service skills, excellent communication abilities, and a thorough understanding of customer needs. A leading sustainable building materials company based in Solihull seeks a Sales & Customer Service Advisor. This role involves managing the customer ex

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. PolyAI is searching for a UK‑Based Senior Customer Success Account Manag

A technology firm is seeking a Client Partner to manage customer relationships and drive project delivery for enterprise clients. In this remote-first role, you will engage with IT and business teams to ensure successful outcomes. The ideal candidate has excellent customer-facing skills, experience

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks.

Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Brings relevant experience from Customer Success, Account Management, Consulting, or Advisory roles within a data

Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Conduct quarterly business reviews (QBRs/EBRs) and develop tailored success plans aligned with customer goals. Senior Customer Success Manager – EMEA.

Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be treated as Managed Services supporting Customer Success. The customer success manager will work closely with Account Managers helping them to deliver planned

Customer Success function, nurturing and expanding relationships with our largest, most complex customers across EMEA. Develop and execute multi‑product success plans aligned to customer goals and NRR targets, in partnership with Sales. Senior Customer Success Manager (CSM).

We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and guide internal teams to deliver measurable outcomes. Customer Suc

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. You will also partner with additional key f

Customer Success within a SaaS environment. Role: Customer Success Manager in the Construction SaaS sector. Maintain a structured, consultative approach to customer engagement and governance of accounts.

A leading digital marketing firm in the United Kingdom seeks a Customer Success Manager to ensure a top-notch customer experience for their digital solutions. You will engage with customers, analyze satisfaction metrics, and drive retention and product adoption. Ideal candidates will have proven suc

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf