The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge and usage, thereby improving customer lifetime value (CLTV) and reducing customer churn. Customer Success Technical Support Manager (Data & Technology). Triaging and resolving customer suppor...
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. Provide exceptional customer support via chats, and emails. Since 2010, we’ve become an industry leader in premium outsourced customer support an...
Crematorium Site Manager Working flexibly, 5 days per week which will include regular weekends, evenings and early mornings on a rota basis 40 hours per week Our core operating hours are between 6am – 10pm daily, so the ability to work flexibly across 5 days of the week will be required £33,000 -...
Monitoring and replying to customer queries across all our platforms, tracking customer orders and updates to support customer brand insight and information. The role will involve liaising with customers and potential customers via live chat, telephone, and email to increase order values and assi...
We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Provide first and second-line support for IT inquiries and technical issues. Collaborate with cross-functional teams t...
Reporting to the Customer Operations team, every member of the Customer support team is talking to customers consistently, using our knowledge base, tooling and the support of our team to ensure clients are getting the best and most appropriate legal help. As a Customer Support Agent, you will be...
We're looking for a Customer Support Specialist to join our client's team. Proficiency in MS Office and customer support software. Responding to customer inquiries via email, phone, and live chat. Troubleshooting issues and resolving customer complaints effectively. ...
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The ideal Quotations & Customer Support Specialist will draw upon their recent customer service or support experience in a fast paced, SME office environment, to fully understand our client's customer requirements in order to provide accurate, time sensitive quotations. In order to provide a full...
Reporting directly to the Senior Manager of Customer Support, your responsibilities will include:. A minimum of 3 years of experience in customer support roles. As a primary point of contact for our customers, you'll tackle technical challenges, address inquiries, conduct in-depth research on com...
We are looking for an Export Customer Service Support to provide exceptional customer service experience for our customers & partners within EMEA. The main responsibility of the role will be to provide customer service to the EMEA region with a focus on our export partners and customers, coverin....
The Manager will be responsible for a team of Support Engineers that provides software technical support for Precisely products to Customers and Partners by phone or email in a global team that supports 24x7x365. Ensures consistent processes and SOPs for support delivery, including global follow-...
So, our Customer Support teams are critical in ensuring we deliver a great experience, each, and every, time we interact with our customers. Customer Support Operations Manager . Customer Support Services – Contact Centre. Do you have experience of leading and developing a customer focused team i...
Ensuring minimal customer complaints, improving customer satisfaction, and providing professional customer support. The role will work across multiple teams within finance providing the support where required. Providing new and existing customers with the best-in-class service regarding billing i...
Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmenta...
Please note that this role is also referred to as "Support Operations Agent". You will ensure the smooth daily operation of our services by providing telephone and email support. You make sure that our drivers and passengers feel supported in all matters and always help them in their questions or...
Our client supplies innovative products within a niche industry, as part of a larger company, now looking for a Customer Support Agent to join the team in one of their UK offices, based in Keighley. Customer Support Agent Duties:. Gaining a strong customer & client relationship through deliverin....