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  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    hace 2 meses
    £14.82 por hora
    Jornada completa
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

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  • Bookkeeper
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    Bookkeeper
    hace 9 horas
    £28000–£30000 anual
    Jornada completa
    Croydon

    We are looking for an experienced and organised bookkeeper to support the day-to-day financial administration of a multi-site pub and restaurant group. You will maintain accurate records, process transactions, reconcile accounts and provide reliable financial information to venue managers and senior management. Key responsibilities • Maintain accurate purchase, sales, bank, cash and general ledger records across multiple sites., • Process supplier invoices, credit notes and statements, coding costs to the correct site and nominal account., • Reconcile bank accounts, card receipts, cash takings, payment platforms and supplier accounts, investigating discrepancies promptly., • Record and review site sales information, including sales mix, cash, card payments, payouts, deposits and adjustments., • Prepare reports on outstanding invoices, creditor balances, cash flow and transaction queries., • Support month-end processes by maintaining schedules, posting agreed journals and assisting with management accounts and reporting packs., • Assist with payroll administration by collating approved hours, holiday information and payroll changes, and reconciling payroll reports where required., • Maintain organised digital and paper records while protecting confidential financial and employee information., • Liaise professionally with venue managers, suppliers, accountants and colleagues to resolve queries., • Identify duplicate invoices, unusual transactions, unexplained variances and control concerns, escalating them appropriately. Skills and experience • Previous experience in bookkeeping or accounts, including transaction processing and reconciliations., • Confident using Microsoft Excel and Word, with strong spreadsheet and numerical skills., • Experience with accounting software or cloud-based finance platforms, and the ability to learn new systems., • Excellent organisation, accuracy and attention to detail, with the ability to manage recurring deadlines., • Clear communication, sound judgement and discretion when handling sensitive information., • Experience in a pub, bar, restaurant, hospitality or other multi-site business is desirable., • Experience with supplier invoice capture, EPOS or till reporting, card settlement reconciliation and payroll data is an advantage., • A relevant bookkeeping or accounting qualification, such as AAT, or equivalent practical experience is desirable. You will be dependable, methodical and comfortable working with detailed financial information. You will take ownership of queries, communicate issues promptly and work constructively with colleagues across different venues. Success in the role means that transactions, reconciliations and reports are accurate, timely and supported by clear records, with unusual activity identified and escalated promptly.

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  • Business Support Officer
    Business Support Officer
    hace 5 días
    £35000–£42000 anual
    Jornada completa
    London

    Role Overview LOVII GROUP LIMITED is a UK-based e-commerce and retail business engaged in the sourcing, importation, online sales, warehousing, and distribution of household products and lifestyle goods through its independent online store and third-party sales platforms. The company also coordinates international procurement, logistics, customer fulfilment, and supplier relationships as part of its ongoing commercial operations. The company is seeking a Business Support Officer to assist with day-to-day business operations, supplier coordination, logistics administration, sales support, and general operational activities. The successful candidate will work closely with management and external partners to ensure smooth business processes, timely order fulfilment, and efficient coordination across multiple business functions. Key Responsibilities Assist in coordinating daily business operations across sales, procurement, logistics, and customer fulfilment activities; Support communication and order coordination with suppliers, logistics providers, and overseas business partners; Maintain procurement records, invoices, contracts, and other operational documentation; Monitor online orders, shipment status, and customer fulfilment processes across e-commerce platforms; Maintain and update operational data, spreadsheets, and internal administrative systems; Provide customer service support and respond to customer enquiries regarding products, orders, and deliveries; Assist with stock monitoring and inventory coordination for online sales operations; Support promotional campaigns, online marketing activities, and customer engagement initiatives across company sales channels; Provide general administrative and operational support for ongoing business activities. Recruitment Requirements Bachelor’s degree or above in Business Administration, Management, Logistics, International Trade, E-commerce, or a related field; At least 1–3 years of experience in business support, operations, administration, logistics, e-commerce, or a related role; Strong organisational and administrative skills with good attention to detail; Good written and verbal communication skills in English; Ability to manage multiple tasks and work independently in a fast-paced environment; Good knowledge of Microsoft Office applications, including Excel and Word; Experience with e-commerce platforms, order processing systems, or logistics coordination would be advantageous; Understanding of international trade, shipping, or supplier coordination would be beneficial; Additional language skills, particularly Chinese, would be advantageous but are not essential.

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  • Group Operations Manager
    Group Operations Manager
    hace 5 días
    Jornada completa
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • SIA Trainer / Security Training Instructor
    SIA Trainer / Security Training Instructor
    hace 7 días
    £30000–£35000 anual
    Jornada completa
    London

    Job Overview Security 212 Limited is seeking experienced, qualified and motivated SIA Trainers to deliver high-quality, SIA licence-linked security training programmes. The successful candidate will be responsible for planning, preparing and delivering vocational training, assessing learners’ knowledge and practical competence, maintaining accurate training records and ensuring compliance with SIA, awarding organisation and company requirements. The role involves delivering classroom-based and practical training to learners pursuing careers in the private security industry. Key Roles and Responsibilities • Plan, prepare and deliver SIA licence-linked training courses., • Deliver Door Supervisor, Security Guarding and CCTV training where appropriately qualified and authorised., • Deliver Level 3 Conflict Management and Physical Intervention training., • Deliver First Aid training where appropriately qualified and authorised., • Prepare lesson plans, schemes of work, presentations and training resources., • Conduct practical demonstrations and supervise learner activities., • Maintain a professional, inclusive and engaging learning environment. Assessment and Learner Support • Assess learners’ theoretical knowledge and practical competence., • Conduct practical assessments in accordance with awarding organisation requirements., • Provide constructive feedback and support learners throughout their training., • Identify additional learning needs and implement appropriate support strategies., • Maintain accurate learner attendance, assessment and achievement records. Quality Assurance and Compliance • Ensure training complies with current SIA specifications and awarding organisation requirements., • Maintain accurate course documentation and assessment evidence., • Participate in internal quality assurance and standardisation activities., • Support internal and external quality assurance visits., • Maintain up-to-date Continuous Professional Development (CPD) records., • Follow company policies relating to safeguarding, equality, health and safety and data protection., • Undertake IQA activities where appropriately qualified and authorised. Essential Qualifications Applicants should hold the relevant qualifications for the courses they intend to deliver, including: • Level 3 Award in Education and Training (AET) or an accepted equivalent., • Level 3 Award in the Delivery of Conflict Management Training., • Level 3 Award in the Delivery of Physical Intervention Training., • Valid SIA licence in the relevant sector., • Relevant occupational experience within the private security industry. Additional Desirable Qualifications • Level 3 First Aid at Work (FAW)., • Level 4 Award in Internal Quality Assurance (IQA)., • Level 3 Certificate in Assessing Vocational Achievement (CAVA)., • Highfield Qualifications (HABC) approved tutor registration., • CCTV training and assessment qualifications or approvals., • Additional relevant teaching and training qualifications. Applicants must meet the current SIA and awarding organisation requirements for each qualification they are assigned to deliver. Experience and Skills • Minimum two years of relevant frontline private security experience., • Previous experience delivering SIA training is desirable., • Excellent communication and presentation skills., • Strong classroom management and learner engagement skills., • Ability to deliver both theoretical and practical training., • Good organisational and administrative skills., • Competence in using Microsoft Office and digital learning platforms., • Ability to work independently and as part of a training team. Driving and Training Equipment The following are desirable, particularly for freelance trainers: • Full UK driving licence., • Access to a personal vehicle., • Willingness to travel between training locations., • Access to a laptop, projector and relevant teaching resources., • Access to appropriate First Aid and Physical Intervention training equipment. Working Arrangements The successful applicant may be required to deliver training at different locations across London, the Midlands, East Anglia and other UK regions. Training schedules may include weekdays and occasional weekends, depending on operational requirements. Application Requirements Applicants should provide: • Updated CV., • Copies of relevant teaching and training certificates., • Evidence of SIA licence status., • Relevant awarding organisation tutor approval details., • Evidence of recent CPD activities., • Completed Security 212 SIA Trainer Application Form. Equal Opportunities Security 212 Limited is committed to equal opportunities and fair recruitment practices. Applications are welcomed from suitably qualified individuals regardless of their background. How to Apply Interested candidates should complete the Security 212 SIA Trainer Application Form and submit their CV and relevant qualification certificates. Security 212 Limited 111 New Union Street Coventry, England CV1 2NT Important: The listed qualifications are not universally mandatory for every SIA Trainer position. The exact requirements depend on the licence-linked qualification being delivered, the trainer’s responsibilities and the applicable SIA and awarding organisation rules.

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  • Restaurant Assistant Manager
    Restaurant Assistant Manager
    hace 14 días
    £40000 anual
    Jornada completa
    London

    Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £34000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

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  • Office Administrator
    Office Administrator
    hace 17 días
    £25000–£30000 anual
    Jornada completa
    Bromley

    Criminal Defence Administrator & Police Station Coordinator Location: Bromley, South London (100% office-based during probation; hybrid working opportunities available post-probation) Hours: Full-Time Start Date: Immediate start available (with flexibility for November 2026 for candidates serving notice) Closing Date: 30 October 2026 About MK Law Established for over 18 years, MK Law has cemented its position as one of London’s leading criminal defence practices, recognised across the sector for our fearless advocacy and uncompromising client focus. We regularly act on complex, high-profile, and heavy-duty criminal defence matters, with a team dedicated to providing first-class advice and representation at every stage of the criminal justice system. As part of our ongoing growth, we are seeking an adaptable, organised, and proactive professional to join our busy South London team as a Criminal Defence Administrator & Police Station Coordinator. The Role Working at the operational heart of our firm, you will report directly to one of our Directors while providing critical, daily frontline support to our Solicitors and Accredited Police Station Representatives. The police station stage is often the most critical point in any criminal proceedings. In this fast-paced, highly rewarding role, you will take ownership of incoming instructions, manage practitioner rotas, and ensure that every file progresses seamlessly from first contact at the custody suite right through to conclusion and billing. Key Responsibilities • Police Station Coordination: Receive, log, and swiftly deploy Solicitors and Accredited Representatives to urgent police station attendances across London and the South East., • Rota & Diary Management: Manage and maintain daily police station rotas, Duty Solicitor schedules, court diaries, client appointments, and bail return dates., • Frontline Liaison: Act as a calm, confident, and professional first point of contact for clients, custody sergeants, police officers, courts, and instructing professionals., • Case Progression & Compliance: Open, maintain, and update electronic case files on our case management platform (LEAP), ensuring all compliance documentation and attendance notes are accurately logged., • Billing Preparation: Ensure matter data, disbursements, and legal aid compliance records are kept up to date to facilitate efficient and timely file closing and billing., • General Practice Support: Assist Directors, Solicitors, and the broader team with general administrative duties, correspondence, and office organisation. What We Are Looking For • Administrative Excellence: A proven track record in administrative or operational roles, with sharp attention to detail and the ability to multitask effectively., • Composed Under Pressure: Comfortable handling urgent instructions, unpredictable deadlines, and sensitive, confidential information with absolute discretion., • Exceptional Communication Skills: A clear, empathetic, and professional telephone manner when speaking with clients facing stressful circumstances, alongside strong written communication when dealing with external agencies., • Tech-Savvy: Confident with IT systems and digital document workflows. Prior experience with LEAP Legal Software or criminal legal aid processes is an advantage, though not essential., • Sector Background: Previous experience within a criminal defence practice or legal environment is a plus, but we welcome applications from candidates with strong transferable coordination or operational skills who learn quickly. What We Offer • Competitive Remuneration: A salary package reflective of your experience, skills, and background., • Structured Mentoring & Career Development: Dedicated training directly alongside senior fee earners and Directors, offering genuine scope for internal progression within a major defence practice., • Vibrant Firm Culture: Regular team socials and memorable company-wide events, including our renowned MK Law weekend trips in the UK and abroad., • Modern Working Environment: Well-resourced Bromley offices, with flexible hybrid working arrangements available following successful completion of your probationary period. Application Deadline: 30 October 2026.

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  • Business Support Officer
    Business Support Officer
    hace 20 días
    £34000–£36000 anual
    Jornada completa
    Gants Hill, Ilford

    Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

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  • Administrative Assistant
    Administrative Assistant
    hace 1 mes
    £30000–£35000 anual
    Jornada completa
    London

    Administration Assistant – London / Remote Location: London / Remote Job Type: Full-time or Part-time Salary: £35,000 per year Apply: If you are interested in joining our team We are looking for a reliable, organised and professional Administration Assistant to join our team. This is an excellent opportunity for someone looking for a flexible administrative role with the option to work remotely. Key Responsibilities • Providing general administrative and office support, • Managing emails, telephone enquiries and correspondence, • Maintaining accurate records and databases, • Organising documents, files and paperwork, • Scheduling meetings and appointments, • Preparing documents, reports and spreadsheets, • Assisting with day-to-day administrative tasks, • Supporting colleagues and ensuring the smooth running of administrative processes About You The ideal candidate will be: • Highly organised and reliable, • Professional and friendly, • A good communicator with strong written and verbal English, • Comfortable working independently and remotely, • Confident using computers and Microsoft Office, • Able to manage multiple tasks and meet deadlines, • Previous administration experience is desirable What We Offer • £35,000 salary, • Full-time and part-time opportunities, • Remote working with London-based operations, • Flexible working arrangements, • Supportive working environment, • Opportunity to develop your administrative skills and career How to Apply Please use “Administration Assistant Application” as the subject of your email. We look forward to hearing from you.

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  • Immigration Paralegal - Full Time
    Immigration Paralegal - Full Time
    hace 2 meses
    Jornada completa
    Ilford

    Syed Solicitors Ltd | Ilford, London Salary: £33,400 per annum Hours: 37.5 hours per week Proposed Start Date: December 2026 Role summary Syed Solicitors Ltd is seeking a junior paralegal to support its immigration, asylum, human rights and Tribunal work. The role includes appeals, pre-action protocol (PAP) correspondence and administrative reviews. The successful candidate will prepare and progress work under the principal solicitor’s supervision; they will not provide independent legal advice or make final legal decisions. Responsibilities 1. Assist with the day-to-day progression of immigration, asylum, human rights and appeal files under the principal solicitor’s supervision., 2. Take client instructions, prepare accurate attendance notes and maintain organised electronic case files., 3. Review decisions and evidence, identifying missing documents and legal, procedural or evidential issues for the solicitor’s attention., 4. Research the Immigration Rules, legislation, case law, Home Office guidance and relevant country evidence as directed., 5. Prepare first drafts of applications, witness statements, representations, appeal grounds and correspondence for solicitor review., 6. Assist with PAP correspondence and administrative reviews, including gathering evidence and preparing draft submissions for the solicitor’s review and approval., 7. Prepare indexed appeal bundles and other First-tier Tribunal hearing documents., 8. Monitor Home Office and Tribunal directions and deadlines, promptly escalating action required., 9. Use MyHMCTS, as authorised, to upload documents, review directions and monitor appeals., 10. Liaise with barristers, chambers and expert witnesses, providing instructions and case documents approved by the supervising solicitor and assisting with expert evidence and hearing preparation., 11. Communicate with clients, the Home Office and HMCTS within the scope of the role, referring requests for substantive legal advice to the solicitor., 12. Work with the legal team to progress matters while maintaining accurate, confidential records. Essential requirements • An LLB or equivalent recognised law degree., • Some relevant immigration, asylum, human rights or litigation casework experience, including supervised work or a placement., • Working knowledge of the Immigration Rules and relevant immigration, asylum and human rights principles., • Familiarity with First-tier Tribunal procedure and the applicable Immigration and Asylum Chamber Practice Direction., • Ability to research legal and evidential issues, take accurate instructions and draft clear case documents., • Ability to manage competing tasks and deadlines under solicitor supervision., • Professional written and spoken English, and fluency in spoken Urdu and/or Hindi to assist clients who use those languages., • Confidence using digital files and office software, with the ability to learn MyHMCTS and legal case-management systems., • Understanding of confidentiality, data protection and responsible use of approved legal technology. Desirable requirements • Experience with First-tier Tribunal appeals, MyHMCTS, PAP correspondence or administrative reviews., • Experience preparing skeleton arguments, appeal bundles or instructions for expert evidence., • Experience in a regulated UK legal-services or immigration practice, or with Clio, LEAP or comparable software., • Progress towards the SQE, LPC, BTC/BPC or an equivalent professional qualification. Application Applicants should submit an up-to-date CV together with details of their relevant legal experience, qualifications and any professional legal training completed or currently being undertaken.

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