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David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
Full job description About us We are a small firm of Chartered Accountants based in Camden. Having been operating for 35+ years, we are well established and highly skilled in the industry. We have a strong emphasis on keeping up to date with the latest changes in technology, utilising the newest AI wherever we can. There are 10 members in our team, with many working from home. Our clients are numerous and varied, with a focus on the music industry. Our work environment includes: On-the-job training Casual work attire Work-from-home days We are currently seeking an Administrative Assistant to join our team. The job entails varied responsibilities from simple data entry to answering calls, preparing forms and corresponding with clients and agencies. There is much overlap with the other members of the team, so you will have support and others to rely on in all of your duties. The ideal candidate should be proficient in written and communication skills, with an openness to learning new software programs and processes. Responsibilities: Be able to input and reorganise simple data in spreadsheets, either Google or Excel. Learn new programs such as Monday, PDF Filler, Virtual Cabinet or Auto Entry. Liaising with customers and suppliers for supporting documentation. Gathering data for compliance paperwork. Filling out various forms for HMRC and other agencies. Input data into programs such as Xero and Sage One. Raising sales invoices. Contacting HMRC to discuss issues that arise. Emailing clients and drafting general correspondence. Answering phone calls. Job Type: Full-time Benefits: Casual dress Work from home Schedule: 8 hour shift Monday to Friday Work Location: In person
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
Company Description Recolter Consulting is dedicated to helping young individuals navigate the challenging job market and visa processes in various international countries, especially the UK. We offer step-by-step guidance and support in finding placement opportunities, serving as a stepping stone for the first 6-12 months of their careers. Role Description This is a hybrid internship role as a Management Intern at Recolter Consulting. As a Management Intern, you will be responsible for supporting the team in day-to-day operations, conducting research, analyzing data, assisting in project management, and providing administrative support. This role is based in the London Area, United Kingdom, with flexibility for some remote work. We carry out an initial interview to see if you are a good fit, if you are taken onboard you will be guaranteed a placement within 1 of the 3 industries you choose upon applying, if management is not your top choice. Qualifications Strong research and data analysis skills Excellent organizational and time management skills Strong written and verbal communication skills Ability to work independently and as part of a team Proficiency in Microsoft Office Suite Knowledge of project management principles Attention to detail and accuracy Enthusiasm and willingness to learn Relevant skills and qualifications that would be beneficial for this role include experience with international visa processes, familiarity with job placement services, and a background in business or management studies.
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
Duties: - Perform clerical tasks such as filing, photocopying, and organizing documents - Manage and maintain office supplies and inventory - Answer phone calls and direct them to the appropriate staff members - Greet and assist visitors in a professional and friendly manner - Assist with data entry and record keeping using various software programs. - Coordinate meetings and appointments, including scheduling, sending reminders, and preparing meeting materials - Assist with basic bookkeeping tasks, such as invoicing and accounts payable/receivable Requirements: - High school diploma or equivalent - Proficiency in using Microsoft Office applications (Outlook, Word, Excel, PowerPoint) - Experience with QuickBooks or other accounting software is preferred but not required - Strong attention to detail and organizational skills - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Strong problem-solving skills and ability to work independently This is a great opportunity for someone who is organized, detail-oriented, and enjoys working in an office environment. If you meet the requirements listed above, we encourage you to apply for this position. Job Type: Full-time Salary: £18,000 - £22,000 depending on experience Expected hours: 40 per week Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Work Location: In person, office based in oxford street.
Company: Fatzah Ltd Location: London Salary: £26000 - £28000 About the Company: Fatzah Ltd, a leading estate agency based in London, is seeking a highly organised, dynamic, and proactive Personal Assistant (PA) to provide comprehensive support to our Director. As the backbone of our executive team's daily operations, you will play a pivotal role in ensuring the smooth and efficient management of the Director's schedule, communications, and various administrative tasks. Key Responsibilities: Calendar Management: Schedule and coordinate meetings, appointments, and travel arrangements for the Director. Communication Handling: Manage and prioritise all incoming communications including phone calls, emails, and post. Document Preparation: Create, edit, and proofread business correspondence, reports, and presentations. Meeting Coordination: Prepare agendas, attend meetings, take detailed minutes, and follow up on action points. Confidentiality: Handle sensitive information with a high degree of discretion and confidentiality. Administrative Support: Provide general support to the Director, including filing, photocopying, data entry, and other administrative tasks as needed. Liaison with Other Departments: Act as the primary point of contact between the Director and other departments within the company. Special Projects: Assist with or lead special projects as assigned, including event planning, research, and analysis. Requirements: Proven experience as a Personal Assistant, Executive Assistant, or similar role. Exceptional organisational and time-management skills. Excellent verbal and written communication abilities. Proficiency in MS Office and other office management systems. Ability to handle confidential information with discretion.