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  • Night Hotel Manager
    Night Hotel Manager
    2 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • CQC Registered Manager - Residential Care Home
    CQC Registered Manager - Residential Care Home
    5 days ago
    £35000–£40000 yearly
    Full-time
    Coulsdon

    CQC Registered Manager - Mental Health Residential Home Our 13-bed residential care home in Coulsdon is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically mental health. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our mental health residential home is seeking a new manager to support up to 13 service users who live with mental illness, physical disabilities, dementia, and/or complex behaviours. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential • Willing to register with CQC, • Mandatory social care trainings including medication administration, • Level 5 NVQ in Health and Social Care, • Nursing degree, • PBS qualifications, • Compassion, • Resilience, • Organisation, • Good leader, • Ability to take initiative, • Company events, • On-site parking Experience: • Care home: 3 years (required) Language: • English (required) Licence/Certification: • Enhanced DBS (preferred) Work Location: In person

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  • CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    6 days ago
    Full-time
    London

    We are an independent local family owned funeral directors established since 1881. We use our expertise gained from generations of experience, to provide guidance, care and outstanding personal service to families at a difficult times. Due to our success, we are currently seeking another member for our Team. You must be A Cantonese/ Mandarin speaker, compassionate and detail-oriented with good computer literacy skills to join our team. You will be managing the niche/columbarium services, including the administrative work required, as well as assisting bereaved families in making funeral arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the columbarium services, as well as your funeral arrangements. If you speak Cantonese and/or Mandarin, have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: • Meet with bereaved families to discuss funeral arrangements and guide them through the process with empathy and professionalism., • Assist families in selecting appropriate funeral services, including caskets, and urns., • Utilise computer software and digital tools to maintain accurate records of funeral arrangements, customer preferences and financial transactions., • Travel to and from embassies to submit or collect relevant documentation., • Collaborate with the other company’s departments to ensure that all aspects of the funeral run smoothly., • Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries., • Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job., • There is also opportunity for overtime. Qualifications: • Cantonese and/or Mandarin speaker, with a good understanding of the Chinese culture., • Previous experience funeral arranging or a related field is preferred, but not necessary, as training will be given., • Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families., • Excellent organisational skills with meticulous attention to detail., • Outstanding interpersonal and communication skills, both verbal and written., • Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software., • Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously., • Be a good team player., • High degree of professionalism, integrity, and confidentiality.

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  • Management Consultant
    Management Consultant
    7 days ago
    £35000–£40000 yearly
    Full-time
    London

    About the Company Frenchies Ltd is a growing clothing brand operating across online e-commerce, retail, and wholesale channels. We focus on delivering quality fashion products while expanding our market presence and improving operational efficiency. We are looking for an experienced Management Consultant to analyze our current business operations, identify growth opportunities, and help optimize our business strategy across all sales channels. Role Overview The Management Consultant will work closely with the leadership team to evaluate business performance, improve operational processes, strengthen market positioning, and develop strategies to scale the business across e-commerce, retail, and wholesale distribution. Key Responsibilities Business Strategy • Analyze the company’s current business model and identify areas for improvement and growth., • Develop strategic plans to scale online sales, retail operations, and wholesale partnerships., • Provide recommendations for brand positioning and market expansion. Operational Efficiency • Review operational processes across inventory management, supply chain, logistics, and retail operations., • Identify inefficiencies and implement solutions to improve productivity and profitability. Financial & Performance Analysis • Assess revenue streams, profit margins, and cost structures., • Develop KPIs and performance tracking systems for different sales channels., • Provide data-driven insights to support decision-making. Sales & Market Expansion • Recommend strategies to increase online conversion rates and customer acquisition., • Support expansion into new retail markets and wholesale partnerships., • Evaluate competitor positioning and market trends in the fashion industry. Organizational Development • Evaluate current team structure and recommend improvements., • Help implement better workflows and internal communication processes., • Support leadership with decision-making and business planning. Required Qualifications • Bachelor’s or Master’s degree in Business Administration, Management, Marketing, or related field., • Proven experience as a Management Consultant, Business Consultant, or Strategy Consultant., • Experience in fashion, apparel, retail, or e-commerce industries is highly preferred., • Strong analytical and problem-solving skills., • Experience with business growth strategies, operational optimization, and financial analysis., • Excellent communication and presentation skills. Preferred Skills • Knowledge of fashion retail operations and supply chains., • Experience with e-commerce platforms and digital marketing strategies., • Understanding of inventory management and wholesale distribution., • Ability to translate data into actionable business strategies. Key Performance Indicators (KPIs) • Revenue growth across online, retail, and wholesale channels, • Improved operational efficiency and reduced costs, • Increased online conversion rates, • Expansion into new markets or partnerships, • Implementation of effective business processes What We Offer • Opportunity to work with a growing fashion brand, • Competitive compensation (project-based or full-time), • Strategic role with direct impact on business growth, • Flexible work environment.

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  • Supervisor QSR - Detroit City Burger
    Supervisor QSR - Detroit City Burger
    16 days ago
    £13.5–£13.75 hourly
    Full-time
    London

    Exciting new opportunity with a major catering operator at The Excel Exhibition Centre London E16. Due to a development in the business, we’re looking for a new Supervisor. Highly competitive rates of pay and benefits on offer with flexible working hours available. Position available immediately. If you’re seriously interested in the role, in the 1st instance get in touch and send your CV with contact details. About us Legacy Koncepts is a collection of unique operations focused on serving customers great food and drink at the Excel Centre London E16. We have recently created a new brand, Detroit City Burger. We offer a retro twist on the classic American burger using only the best quality ingredients which are then grilled and fried to perfection. This opportunity is for this particular outlet. Here's a little bit more background on our other brands: Chozen founded in 2004 is a fresh fast Asian led food outlet. The double unit site located in the boulevard at Excel serves a wide range of hot and cold Asian Food. The business has developed outside the centre and can be found in over 25 locations throughout the UK. Wrapid is a Hot Wrap led business that provides a range of great wraps ready to go alongside a range of sandwiches and Lavazza coffee. Orzo’s Deli situated at the West entrance offers a range of hot and cold Italian food including Pasta Pizza and freshly made deli sandwiches. All the sauces and pasta are made on site to our own recipes. Supervisor – Excel Exhibition Centre Outlets Could you shine as Detroiy City Burger's next Supervisor? We are looking for an energetic, and flexible individual to work with us in our thriving fast-food outlets here at the Excel Exhibition Centre. You will be required to work a minimum of 25 hours per week / 100 hours per 4-week period on an adjustable shift pattern to suit the dynamic nature of events at Excel. You must be highly organised and able to lead by example, a dedicated team that will be looking to you for direction and motivation. You will be expected to work efficiently prioritising your workload and always showing initiative. What We’ll Give • £13.50 per hour, review in 6 months., • Minimum 100 hours per 4-week period, more in busy periods, • Based at Excel London, • Company Benefits include an hourly performance and time keeping bonuses of up to £1.50 per hour after you have successfully completed your 3-month probation period., • Access to a wide range of programs to train and develop you., • Pension contribution Role Description This is a part-time plus role for a supervisor located in the Excel Centre London. As supervisor, you will oversee daily operations, manage, but more importantly, lead a team of staff, ensure compliance with company policies and food safety, and coordinate team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organizational goals are met efficiently. Your Key Responsibilities Will Include: Skills and Qualifications Who you are: Our Ideal Supervisor will • Be passionate about exceptional customer service., • Have previous Quick Serve Restaurant experience in a similar role, ideally in a fast-food burger restaurant., • Have experience supervising teams., • Self-motivated and able to multi-task and manage your own workload., • Have knowledge of Asian and Italian food and other world cuisines., • Be an ambitious and motivated individual who is always looking to upskill., • Have a hands-on and can-do attitude to daily tasks. In addition, the ideal candidate would have: • Ability to work at pace, whilst maintaining high standards with an eye for detail., • Excellent time management skills with the ability to work to deadlines., • Some knowledge with Excel and Word., • Excellent numerical skills and can handle large amounts of variable data to assist with ordering and manage stock levels. Benefits • Staff meals included on workdays and entitled to a 50% discount at other times.

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  • Team Leader
    Team Leader
    30 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Bookkeeper & Office Administrator
    Bookkeeper & Office Administrator
    2 months ago
    £14–£19.5 hourly
    Full-time
    London

    We’re looking for a reliable, detail-driven Bookkeeper who can also support day-to-day office administration. You’ll keep our finances organised, up to date, and accurate—while helping the team run smoothly with invoicing, customer/supplier admin, and general office coordination. This is an office-based role in New Cross, London, working closely with the Operations team and our external accountant. Key responsibilities (Bookkeeping) • Maintain accurate day-to-day bookkeeping (sales, purchases, receipts, payments), • Raise invoices and credit notes; track payments and follow up overdue accounts politely, • Reconcile bank accounts and payment platforms weekly (e.g., card payments, transfers), • Manage supplier invoices, payment runs, and statements reconciliation, • Prepare weekly/monthly reports: cashflow, aged debtors/creditors, P&L snapshot, • Support VAT records and submissions (with accountant support where needed), • Maintain tidy financial documentation and audit-ready files (digital + paper), • Assist with payroll inputs (hours, basic HR admin, expenses) and staff expense claims Other admin & operations support • Keep organised records for customer orders/contracts and internal documentation, • Handle basic office admin: emails, filing, scheduling, supplies, phone/WhatsApp queries (if needed), • Maintain internal trackers (Excel/Google Sheets) and ensure data accuracy, • Liaise with accountant, suppliers, and service providers when required, • Proven experience as a Bookkeeper / Accounts Assistant (minimum [1–3+] years), • Strong working knowledge of bookkeeping basics (double-entry, reconciliations, invoicing), • Confident with spreadsheets (Excel/Google Sheets): filters, pivots, basic formulas, • Experience with accounting software such as Xero / QuickBooks / Sage / Zoho Books, • High attention to detail and confidentiality with financial data, • Clear communication and a practical, get-things-done attitude, • Right to work in the UK Nice to have • VAT experience (UK), • Experience in a fast-moving SME (logistics/e-commerce/services a plus), • Basic payroll exposure (or willingness to learn), • Process improvement mindset (templates, checklists, automation)

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