Commercial and Operations Manager
hace 8 días
Chichester
Salary £45,000 to £50,000 per annum salary dependent on skills and experience Location Fontwell Contract Permanent Hours Full Time- Flexible working require to include weekends and evenings 🌿 Commercial and Operations Manager – Aldingbourne Trust 🌿 Location: Aldingbourne Country Centre, West Sussex Salary: Competitive, based on experience Hours: Full-time, flexible working required (including evenings/weekends) Are you a strategic thinker with a passion for inclusive visitor experiences and commercial growth? Join the Aldingbourne Trust as our Commercial and Operations Manager, where you’ll lead innovative income-generating initiatives and operational excellence across our vibrant Country Centre and wider Trust. About the Role This is a unique opportunity to shape the future of a socially responsible organisation that empowers people with learning disabilities and autism. You’ll drive sustainable growth across hospitality, retail, events, and fundraising — while ensuring every visitor experience is engaging, inclusive, and memorable. Key Responsibilities 🔹 Lead strategic commercial initiatives and identify new income opportunities 🔹 Oversee site operations, compliance, and health & safety 🔹 Deliver creative, inclusive visitor experiences and events 🔹 Manage retail and hospitality services to maximise profitability 🔹 Develop stakeholder relationships and community engagement 🔹 Inspire and lead a multidisciplinary team with a focus on inclusion and growth 🔹 Manage budgets, forecasts, and financial performance What We’re Looking For ✔ Proven experience in commercial and operational leadership ✔ Strong financial acumen and strategic planning skills ✔ Passion for inclusive services and community impact ✔ Excellent communication, leadership, and stakeholder engagement ✔ Flexibility to support seven-day trading and events Essential Experience & Skills • Proven experience in leading commercial and operational functions within hospitality, visitor attractions, or related sectors., • Strong track record of delivering income growth through strategic planning and execution., • Sound financial acumen with experience in budget management, forecasting, and ROI analysis., • Demonstrated leadership in managing diverse teams across multiple disciplines., • Knowledge of health & safety, safeguarding, and compliance regulations., • Excellent communication and stakeholder management skills., • High digital literacy and data-driven decision-making capability.Desirable Experience & Qualifications, • Experience in the charity or social enterprise sector., • Background in inclusive visitor experience design, commercial enterprise or community engagement., • Understanding of multi-site operations and strategic facilities management., • Project Management qualification (e.g., PRINCE2, APM)., • Experience in customer and visitor marketing engagementWhy Join Us At the Aldingbourne Trust, you’ll join a forward-thinking charity that celebrates innovation, inclusion, and meaningful impact. Your leadership will directly help us create opportunities for people with learning disabilities and autism to thrive. We offer a competitive benefits package including: • Contributory pension scheme, • 25 days annual leave (plus service-based increments), • Life assurance (2x annual salary), • Employee Assistance Programme, • Bicycle and eye care vouchers, • Discounted gym membership and staff discounts at Aldingbourne sites, • Peer support groups and wellbeing initiatives, • £200 refer-a-friend scheme and staff awards programme AllWestSussexJobs.com is operated by All Regional Jobs Ltd Company registration number: 08780562 | Head Office: The Skiff, 30 Cheapside, Brighton BN1 4GD #J-18808-Ljbffr