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ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based – Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time – 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the ‘what matters’ assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery · Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire · Facilitate the application, review and distribution of small grants to unpaid carers across the region as required · Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. · Meet with commissioners to review service performance quarterly · Ensure the service is visible and accessible to carers from all communities · Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers · Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development · Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, · Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management · Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required · Provide exemplary leadership and management for the team, including regular team meetings, 121’s and objective setting, caseload management, performance reviews and promoting professional development and well-being · Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation · Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards · Delegate effectively while maintaining oversight of service quality and manager satisfaction · Oversee recruitment and inductions of new staff · Manage leave and staff absence · Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement · Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. · Lead on increasing the awareness of TuVida’s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. · Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers · Represent the service at multi-agency meetings and network meetings · Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation’s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering – we will continuously try new approaches and ideas, challenging the status quo. Uncompromising – we will do what we say we are going to do and when we are going to do it. Compassionate – we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required · Experience of leading or managing frontline services. · Experience of managing staff and/or volunteers. · Experience of safeguarding responsibilities. · A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. · Experience of working with unpaid carers or people with care/support needs. · Experience of business case development and bid writing/contract tendering. · Experience of managing Health & Safety risks. · Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required · Strong leadership and team building skills. · Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. · Ability to enact and/or manage change. · Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. · Ability to work co-operatively and effectively with colleagues across the organisation. · Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. · Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. · Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria · Good working knowledge of Microsoft Office applications · Ability and willingness to travel as part of the role and wider organisational requirements. · A commitment to continual professional development · Positive attitude toward carers and committed to equality, diversity and inclusion. · Knowledge of using CRM systems. · ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Orthodontic Therapist / Hereford, Herefordshire / Part Time MBR Dental are currently assisting an independent dental practice located in Hereford City Centre to recruit an Orthodontic Therapist to join their team on a permanent basis. Position Details: • Available as soon as possible with notice periods taken into consideration., • Independent, private practice environment., • Part time opportunity – 1 day per week available., • Surgery space across Monday – Friday., • Working hours to be discussed., • Duties include but are not limited to; working alongside the Orthodontist, fitting braces, adjusting brackets, removing appliances, fitting retainers etc. Remuneration & Benefits: • Rate of pay is negotiable depending on experience., • Company pension & benefits available., • Company bonus scheme in place., • Opportunity for further career development with support for courses. Practice Details: • Independent private practice located in City Centre., • Practice provides general private dentistry treatments alongside implants, Invisalign and composite bonding., • Rotary endo, • Intra oral scanner., • CBCT scanner. Requirements: • At least 6 months post qualification experience is essential., • Valid DBS check., • Please note; practice cannot offer a visa / sponsorship. About MBR Dental: MBR Dental are your dental recruiter, supporting practices and dentists across the UK. Apply Now: For more information or to apply, please send your CV by applying now. Ref 17751

A healthcare provider in Guernsey is seeking experienced Mental Health Nurses for the Dementia Day Centre.

The day centre is open Monday - Friday 9am - 5pm offers the below services to residents in the Kensington and Chelsea borough. We see extraordinary achievements happen every day thanks to the talent and commitment of our people. With a career as a Driver/Care Assistant at London Care, part of City &

The day centre is open Monday - Friday 9am - 5pm offers the below services to residents in the Kensington and Chelsea borough. The staff team are the extraordinary people who do the everyday things that mean so much to our clients. Shift pattern Mon to Sunday 8:45 to 16:45,.

A trusted veterinary practice in the West Midlands is seeking an experienced vet for a full-time position over three days a week.

A well-established veterinary practice in Cardiff is seeking a passionate Veterinary Surgeon to join their friendly team.This role involves delivering high-quality patient care and providing excellent client service in a supportive environment.The practice prioritizes work-life balance with options

A leading facilities management firm is seeking a Day Engineer to join their team in Stockley Park.

A local council in Lancashire is seeking part-time staff to support older individuals at Mearley Fold Day Centre.

A dedicated charitable organization in Greater London seeks an Operations Coordinator to oversee the Day Centre and Winter Night Shelter.

Per Hour | Causal Hours | Mearley Fold Day Centre. It runs 16 Care Homes and 13 Day Centres where the team provides support for older people, adults living with dementia and their families.

Responsibilities include providing person-centred care, supporting multidisciplinary teams, and ensuring high standards of nursing practice. Flexibility in working hours is required, including shifts across days and nights.

A fantastic charity in Waverley is looking for a Day Centre Support Worker to assist adults with Autism in a day care setting. This is a Monday to Friday position with no weekend or sleep-in shifts.

This permanent position offers flexibility for a 3-day schedule and the opportunity to join a supportive team of associates and dedicated staff. With potential earnings starting at £20,000 per month based on a 4-day work week, it is an excellent opportunity for career progression in a friendly atmo

A veterinary practice in England is seeking a full-time Registered Veterinary Nurse to join its Whitchurch team.The role includes all aspects of first opinion nursing such as monitoring anaesthetics, inpatient care, and administering medication.The successful candidate will work within a supportive

A leading real estate services firm in London seeks a Day Electrical Technician to oversee the inspection, operation, and maintenance of electrical assets within a Data Centre.

This position promotes a flexible working culture, including a 9-day fortnight and up to 30 days of annual leave, alongside support for professional growth. A leading engineering consultancy in the UK seeks a Principal Mechanical Engineer to lead complex projects in the data centre sector.

A global real estate services leader seeks a Day Electrical Technician to maintain electrical systems in a Data Centre.

A local volunteer organization is seeking individuals to support a day center for older adults with dementia in Hullbridge.

A leading global real estate firm is seeking a Day Engineer to work on-site in London, focusing on managing Critical Facility infrastructure.

I am looking to recruit Day Centre Support Worker to work in a purpose-built adults educational day centre based in Cranleigh, Surrey. I am working with a fantastic charity who support children and adults with Autism and Learning Disabilities in their purpose built adult day centre. This is a Monday

A global real estate company is looking for a Day Engineer to join their Data Centres team in London.

The Day Centre operates Monday to Friday 08:00-16:00 and provides care for up to 16 Service Users with a diagnoses of Dementia between 09:30-15:00. Applications are invited from suitably-experienced Mental Health Nurses to join the small but vital Dementia Day Centre team, part of the Older Adult Co

The center operates weekdays from 7am to 7pm, offering competitive salary based on education and experience.

A local council is seeking a dedicated Domestic Assistant to join their team at Bassetlaw Day Opportunities in Worksop.

A leading healthcare provider in Greater London is seeking a Band 5 Registered Nurse with a keen interest in Dermatology.The successful candidate will provide high-quality patient care in a busy dermatology treatment department.Responsibilities include supporting treatments and developing expertise

A healthcare practice in Northamptonshire is looking for a General Practitioner to provide autonomous care primarily in same-day settings.

This role is ideal for someone who enjoys supporting others, creating a welcoming environment, and ensuring the smooth running of day‑to‑day office operations.

Cleaner - Bovington.We're currently recruiting a full time Cleaner to join our cleaning and facilities teams for Defence, contracted to 37.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our client

Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. As a Support Worker in our service, you will support individuals with learning disabilities to live independently and take part in everyday life. You will understand the importance of

Cleaner - Honington.We're currently recruiting a permanent casual Cleaner - Zero Hours to join our cleaning and facilities teams for Defence, contracted to 0 hours per week.As one of our dedicated Cleaner - Zero Hourss, you will help to deliver on our promise to always create th

Shifts: Long days & waking nights available About the Role We are recruiting Childrens Support Workers to work across different childrens residential homes across Essex. Key Responsibilities Supporting children and young people with emotional, behavioural, and mental health needs Promoting a saf

We are looking for enthusiastic support workers who will provide high-quality support to vulnerable children and young people both in activities and within their everyday lives. We provide 24 hours of care 7 days a week, so we have a range of shift times and lengths available; perfect for those who

We are looking for enthusiastic and dedicated Relief Support Workers to become part of our Mental Health service in Wigan.Our staff play a vital role in ensuring that positive mental health and housing related support is delivered to all of our service users in a personalised way.We want people who

Flexibility to work various shifts, including weekends and holidays.

Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns. A wide range of shifts including days and waking nights. Apply today to join our growing team in East Sussex.

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Billingham, County Durham? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and frien

Additional allowances (up to £1,035) for birthdays, holidays and Christmas.

Provide day-to-day care and support to children and young people. Apply today to join our team in Buckinghamshire.

Additional allowances for birthdays, holidays, and Christmas (up to £1,035 annually). A linked experienced foster carer for day-to-day advice and guidance.

The person you'll be supporting attends a day centre on some days between 9am and 3pm, so your working hours will typically fall outside of these times. This position is all about building relationships with the people you will be supporting while helping them with their day-to-day routine in line w

We work closely with the different local authorities and commissioners to ensure we provide a person centred plan for each service user we support.

This is a highly rewarding role where every day is different. Resilient, compassionate, and adaptable with a person-centred approach.

Additional allowances (up to £1,035) for birthdays, holidays and Christmas.

Annual leave starting at 30 days per year (plus bank holidays). Every day, our colleagues are helping to transform the lives of the residents of Oxfordshire. Every day, our colleagues are helping to transform the lives of the residents of Oxfordshire.