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Job Title: Facilities Manager - Soft Services Location: Burntwood Hours: Full-time, permanent, 35 hours per week Salary: £33,000 per annum DOE Reports to: Maintenance Manager About the role The Soft Services Manager is responsible for leading, coordinating, and monitoring all soft services delivery across the Busy Bees estate. This includes cleaning, grounds maintenance, pest control and waste services. The role ensures all centre-facing services are delivered to high standards, remain compliant, minimise disruption, and provide a safe, clean, and welcoming environment for children, parents, and staff. This is a really opportunity to make a difference. About Busy Bees Founded in 1983, Busy Bees is the UK’s largest childcare provider and the third largest globally, there has never been a more exciting time to join our growing team. At Busy Bees, we offer a supportive, collaborative environment where your career can thrive. From competitive pay to ongoing professional development, you’ll be part of a company that truly invests in its people. Why You’ll Love Working with Us We offer an exceptional range of benefits designed to support your wellbeing and career development: • Sector-leading family leave, including enhanced maternity, paternity, and adoption pay, • Smart Hive – our 24/7 employee benefits platform with retail, travel, and cinema discounts, • Childcare discounts, • Your birthday off every year, • Health and wellbeing support, including our Employee Assistance Programme, Peppy, and Mental Health apps, • Professional development through our in-house training academy and access to further qualifications What You’ll Be Doing • Lead the delivery and continuous improvement of soft services across all Busy Bees settings., • Oversee cleaning standards, schedules, materials, audit processes, and ensure compliance with hygiene requirements in childcare environments., • Manage grounds maintenance contracts, ensuring outdoor spaces are safe, well-maintained, and child friendly., • Coordinate pest control programmes across the estate, ensuring preventative measures and rapid response to issues., • Oversee waste management contracts, ensuring safe disposal, recycling practices, and environmental compliance., • Act as first-line escalation point for cleaning concerns, pests, landscape issues., • Manage and triage incoming queries from centres efficiently, providing solutions or contractor instructions., • Monitor and analyse recurring issues, implementing root-cause improvements., • Manage relationships with all soft-service providers., • Monitor performance for each contract area through KPIs, SLAs, and regular review meetings., • Ensure all providers adhere to Busy Bees standards, safeguarding requirements, and health & safety legislation., • Assist with minor facilities duties when required, such as ensuring deliveries are correctly handled and distributed., • Directly support the day-to-day function of the National Support Centre (NSC), including distribution of post and ensuring staff & visitor facilities and refreshments are available, stocked and running efficiently., • To support the National Support effectively, 3-4 days in the office would be expected., • Arrange and assist with ad hoc meeting and events for NSC teams., • Ensure all soft services comply with industry regulations, safeguarding expectations, and health and safety standards., • Maintain documentation associated with cleaning chemicals, COSHH, pest treatment plans, and security procedures., • Conduct regular audits of centres to ensure adherence to Busy Bees soft-service policies. Skills & Experience We’re Looking For Essential • Experience managing soft services in a multi-site, regulated, or high-traffic operational environment., • Strong understanding of cleaning standards, pest control practices, grounds maintenance, and waste protocols., • Contractor management experience with the ability to challenge performance and drive service improvements., • Excellent communication and organisational skills., • Ability to manage high volumes of operational queries in a calm, structured manner., • Competent with digital systems, including auditing tools and sign-in/compliance platforms., • Desirable but not essential, IWFM qualification (Level 3 or above) or equivalent soft services/facilities certification., • Health & Safety training (e.g., IOSH Managing Safely)., • Experience supporting childcare, education, or safeguarding environments., • High attention to detail and commitment to maintaining safe, clean environments.

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities • Manage the daily operations of the customer success team., • Ensure timely completion of customer onboarding processes, meeting set quality standards., • Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery., • Track and report on customer satisfaction metrics and project progress to senior management., • Ensure compliance with industry standards and internal policies related to customer service., • Assist in the development and implementation of process improvements to enhance customer experience. Qualifications & Experience • Minimum of 3 years of experience in a customer success or account management role in technology, • Experience with customer relationship management (CRM) systems and tools., • Knowledge of customer success best practices and strategies.

People & HR Operations Manager (Part-Time) Cannock Head Office | Approx. 18 Hours Per Week Permanent | Estate Agency Group – Sales, Lettings, Financial Services We are a dynamic and fast-growing estate agency group, operating across residential sales, lettings, and financial services. With a strong commitment to our people and culture, we are now seeking an experienced People & HR Operations Manager to join our team on a part-time basis. This is a key role within the business, offering the opportunity to lead and deliver our people strategy while ensuring HR operations are efficient, compliant, and aligned with our growth plans. Working closely with the senior leadership team, you will take ownership of all HR functions across the group, while supporting the development of our culture, values, and management capability. Key Details Part-Time (Approx. 18 Hours per Week) Cannock Head Office Based Flexible hours can be discussed to suit both business and candidate needs Core Responsibilities People Strategy & Culture • Design and implement a clear and practical HR strategy that aligns with the group’s overall goals, • Lead on defining and embedding company culture, values, and behaviours, ensuring consistency across teams and locations, • Take ownership of team engagement initiatives, including internal events, recognition schemes, and company-wide communications, • Act as a trusted advisor to the leadership team on all people-related matters HR Operations & Policy • Develop, maintain, and implement HR policies and procedures in line with UK employment law and best practice, • Oversee the employee lifecycle including recruitment, onboarding, induction, performance reviews, absence management, and exits, • Manage the business’s HR system (e.g. BambooHR), ensuring records are accurate and easily accessible, • Generate and interpret HR reports and data to support decision-making at senior level Training & Management Development • Deliver training and coaching to managers to build strong people management capability across the business, • Ensure managers are equipped to confidently lead their teams and are held accountable for team performance, conduct, and development, • Create and implement management development programmes and leadership frameworks where needed Compliance & Best Practice • Ensure the business remains fully compliant with all UK employment law and regulatory requirements, • Provide guidance on employee relations matters, handling any issues with sensitivity, professionalism, and legal understanding, • Stay up to date with employment legislation and HR trends, ensuring policies and practices remain current and relevant What We’re Looking For • CIPD Level 5 (or higher) or equivalent professional qualification, • A minimum of 5 years’ experience in a generalist HR role, ideally in a service-led, multi-site environment, • Demonstrated experience in developing HR policies, managing the full employee lifecycle, and supporting cultural change, • Confident in training and supporting managers at all levels, • Strong working knowledge of UK employment law, • Highly organised, with excellent attention to detail and communication skills, • Able to work autonomously while being an integral part of the wider leadership team What We Offer • A flexible part-time position with responsibility and influence, • The opportunity to shape and lead the HR function in a fast-growing business, • A positive, collaborative culture that genuinely values its people, • Office-based role in Cannock Head Office, with flexibility on working pattern If you are a hands-on, experienced HR professional looking for a flexible, senior part-time role within a forward-thinking business, we welcome your application.

Business Development Manager EMEA & APAC.Extensive European & International Travel Required.Im supporting a client in the search for a.This is a high-impact external sales role suited to someone who thrives on travel, relationship building, and opening new markets.Youll work closely with internal t

Whats in it for you? Competitive salary up to £36,000 Funded Level 5 Leadership & Management Ongoing coaching, training and development Clear pathway towards becoming a Registered Manager NEST pension scheme What youll be doing Supporting the Registered Manager with day-to-day operations Leading th

Job Title: Business Development Account Manager Salary: £35,000 – £48,000 per annum + Excellent Benefits Package Location: Rugeley, Staffordshire (Hybrid Working, ideally located South of Birmingham) Contract Type: Full-time, Permanent (40 hours/week) Due to significant

Phoenix Health and Safety, part of Wilmington plc are looking for a proactive, motivated Business Development Manager who thrives in a fast-paced sales environment.

Development Project Manager (Client-Side). This client-side role offers the opportunity to join a fast-paced national development programme, take ownership of high-impact projects with real autonomy, and benefit from strong team support, a competitive package, and clear opportunities for career prog

The Programme Development Manager will:. If you’re interested in this Programme Development Manager opportunity with a purpose-led and quickly growing tech company, please apply with a copy of your CV. Programme Development Manager, South Yorkshire, £65,000 - £70,000.

You have a deep expertise in oncology product development, agile development & project management methodologies, and experience utilising your excellent scientific and regulatory understanding in a biotech / pharma environment to progress high-potential products. They are looking to hire a Senior Pr

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Now, we’re hunting for a new breed of disruptors: visionary Artist Managers & Business Development Specialists who thrive on shaking up the status quo. Business development experience and skills. If you are passionate about business development, transforming the art industry, making amazing engagi

Business Development Manager - Microsoft Business Applications. As a Business Development Manager, you will drive growth across the Microsoft technology portfolio by identifying opportunities, building strong customer relationships, and developing solutions that support digital transformation.

Experience of strategic land promotion and development. This role will be instrumental in progressing strategic land, redevelopment and change of use projects from inception through to completion, ensuring alignment with strategic objectives, sustainability standards, and financial targets. Strong u

We’re looking for a Learning & Development Manager to design and deliver high‑impact programmes from induction to leadership development, so colleagues have clear pathways to grow, perform and provide outstanding care. Learning & Development Manager. Competitive package and ongoing professional

This role is for process-led NPD people, not concept designers.And people are pulling you in different directions.You’ll take customer-approved concepts and own everything from factory trial to launch across multiple manufacturing sites.Running and coordinating factory trials.Managing critical pat

Reporting directly to senior management, the Business Development Manager - Transport & Warehouse will be responsible for identifying, winning, and onboarding new customers across warehousing, palletised distribution, and transport services. Business Development Manager - Transport & Warehouse. A we

In this key position, you'll oversee the product development pipeline from concept to launch, working closely with cross-functional teams to ensure your products meet the highest standards of quality and creativity. You'll collaborate with development chefs, technical experts, and commercial teams,

Only recently they have added large numbers of FTE's, and moved into new products with new machinery, meaning that the potential wins from professionalising their staff development program have increased substantially. You wouldn't need to have done this from scratch before, but you would need to br

Lead new service development from concept and business case through GA: PRDs, architecture, stage gates, resourcing, and launch readiness. Lead new service development from concept and business case through GA: PRDs, architecture, stage gates, resourcing, and launch readiness. Oracle Cloud Infrastru

You will need to have track record in securing planning for residential-led developments, and ideally working on JVs or mixed-use developments. Undertaking due diligence, development appraisals and feasibility and viability studies. Attending meetings for Planning Committee, Consultations and simila

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Aerospace Supplier Development (Supplier Recovery). Lead complex supplier development and recovery missions to safeguard delivery and quality.

We’re looking for a Process Development Project Manager for a role that offers strong career progression within the development discipline. Process Development Project Manager. You’ll already understand the product development journey — from early creative concepts and factory trials through t

As Senior Development Manager you will manage all aspects of the development of a number of solar projects from site origination and selection through the consenting process and up to ready to build status. They have deployed upwards of £350m into the development and construction of more than 20 wi

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Backed by a well-established and highly respected brand within the removals and mobility sector, this division is positioned for significant growth—and is now seeking an accomplished Business Development Manager to join its West London team. As Business Development Manager, you will play a key par

You will have clear progression routes in the business which - in this scaling and well backed business - will be based on product developments for a wide area of markets and not just automotive.

Temu is seeking a highly motivated and experienced Business Development Manager to join our team.

Following the successful appointment of a Sales & Business Development Manager in our New York showroom we are looking for a similar person to work for the business in London. Business Development & Networking.

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Business Development Manager – UK Water Infrastructure Lead. Why this Business Development Manager role?. The successful Business Development Manager will:.

Professional Skill Development (leadership, business strategy, marketing, etc.

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Ongoing training and professional development.

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Job Title: Business Development Manager. Ability to pitch across stakeholders – from hiring managers to C-level executives.

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The junior market development manager is responsible for managing growth with new and existing. Through our dedication to research and development, sustainable innovation and industry-leading partnerships, we continue to build our portfolio of products and solutions, and help our customers by provid

Business Development Manager - Electric Vehicle Charging into Hospitality.