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JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Engineering Manager Role Purpose: Serves as the Engineering Subject Matter Expert providing strategic oversight and operational leadership across the global account's engineering function. Responsible for ensuring consistent service delivery, operational excellence, and full regulatory compliance across all mechanical, electrical, and plumbing systems. Drives preventive maintenance programs to maximize uptime, manages procurement and contractor relationships, develops engineering talent through structured training programs, and fosters a culture of continuous improvement and technical ownership. Collaborates with cross-functional teams to deliver integrated solutions while maintaining rigorous compliance standards and building engineering capability that reduces reliance on outsourced services. This role can be based from our offices in either Dundee (Scotland), Poland or Serbia. • Engineering Subject Matter Expert providing oversight and guidance to engineering managers and staff across the global account, ensuring consistent service delivery, operational excellence, and compliance with statutory and client requirements., • Leading engineering operations aligned with organizational objectives, ensuring operational excellence and regulatory compliance through strategic oversight of HVAC, refrigeration, boiler systems, and all mechanical/electrical equipment., • Driving preventive maintenance excellence, focusing on achieving uptime and maintaining optimal facility conditions., • Managing operational procurement and inventory control, contractor coordination, and safety management., • Ensuring regulatory compliance and documentation management, including maintaining current building drawings and compliance documentation per federal, state, and local regulations, along with mandatory health and safety training., • Developing engineering talent through strategic staff management, hiring, training, and supervision of engineers and maintenance personnel. Develop ongoing training programs to consistently improve overall team skill levels., • Building an engineering team that takes ownership and leads the client on improvements, with deeper technical knowledge in MEP/HVAC and chemical treatment., • Fostering a team focused on details, continuously identifying observations and improvements, from following SOPs to improving systems architecture., • Creating a team committed to continuous learning and improving technical capability, increasing the percentage of self-delivery versus outsourced service in both PM and CM work., • Collaborating with Reliability Engineering, IFM Digital Operations, Engineering Solutions, and Work Dynamics teams to deliver integrated solutions and support client growth initiatives., • Overseeing the annual Operational Compliance Program reviews, conducting audits across the portfolio to ensure accuracy and consistency., • Supporting transitions and onboarding of engineering teams and sites, facilitating technology workshops and training, and deploying processes, playbooks, and procedures., • Engaging in strategic planning sessions, leading multi-property engineering integration, and managing vendor partnerships and technology implementation programs., • Maintaining a strong focus on continuous improvement, benchmarking, and performance management to drive program and process enhancements. Experience Requirements: • 10+ years in facilities engineering management with demonstrated leadership of multi-site mechanical/electrical/plumbing operations, • Deep technical expertise in HVAC, refrigeration, boiler systems, and critical building infrastructure, • Proven track record developing and implementing preventive maintenance programs that achieve measurable uptime improvements, • Strong knowledge of federal, state, and local regulatory compliance requirements for commercial facilities, • Experience building and developing high-performing engineering teams, including hiring, training, and performance management, • Demonstrated ability to transition teams from outsourced service models to self-delivery operations, • Track record implementing operational compliance programs and conducting portfolio-wide audits, • Experience managing procurement, inventory control, and contractor/vendor partnerships, • Strong collaboration skills working across operations, digital technology, and reliability engineering functions, • Bachelor's degree in Engineering or related technical field; relevant certifications (PE, CEM, CFM) strongly preferred Location: On-site –Dundee, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: • OpenTelemetry SDK onboarding and configuration, • Automatic instrumentation experiences, including OBI/Beyla and SDK injection, • Client-side OpenTelemetry Collector deployment and onboarding, • Collector configuration, authentication, and initial connectivity, • Guidance and machine-readable context that help people and agents choose the right instrumentation approach, • Workflows that allow coding-agents to implement, configure and verify instrumentation safely, • Troubleshooting missing, incomplete, malformed, or unhealthy telemetry, • Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud, • The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: • Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions, • Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require, • Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry, • Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey, • Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion, • Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation, • Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation., • Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience, • Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: • 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain, • Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority, • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions, • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure, • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments, • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences, • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes, • Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem, • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation, • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner, • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949- GBP 141,539. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Are you looking for a great experience in a fast-paced and innovative wine company? In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring our customers (we call them Angels) better quality wine for a better price. No thirsty middlemen as far as the eye can see. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. We’re looking for talented, enthusiastic and focused people to join our Customer Happiness Team to work directly with our customers. In other words, our Customer Happiness Advisors are the wonderful people who answer calls and respond to customer emails. They go above and beyond to take care of our Angels—anticipating their needs, solving problems, and making sure every experience is seamless. Their goal is to remove the guesswork from enjoying great wine, so our customers can simply sit back and savour every sip. It’s not easy work - you need to be confident, calm and resilient. You need to be an outstanding problem solver and a great listener, too. If you don’t love helping people, this is not the job for you. Still reading? Then here’s the part where we (and some of our team) tell you why you’ll love working with us. We’re on a mission to change the wine industry for the better. That means everything from giving our Angels direct access to the world’s best independent winemakers, to supporting charitable projects like ‘Carmen’s kids’ - a soup kitchen for school children in South Africa run by Carmen Stevens, one of our winemakers. It also means that we want our entire team, whatever their role, to have the best experience and become the best they can be. We’ll challenge you, but we’ll develop you, too. “We value people and want to give our customers the best experience possible, and that reflects so strongly in how everyone in this team supports each other and how much of ourselves we put into what we do - the Customer Happiness Team is a collection of some of the most fun, wonderful people I've ever met and I'm lucky enough to call them my coworkers and close friends.” Alice, Customer Happiness Advisor since 2022 "I love being able to put a smile on our customer's face and provide reassurance wherever I can, whether this is putting things right for a customer or just having a lovely chat when placing an order." Hannah, Customer Happiness Advisor since 2018 _ What will I be doing? Working remotely or in our UK head office in central Norwich, you should expect to spend most of your time: • Answering calls and emails to help our customers make the most of their accounts, helping them track their deliveries and learn about our crowd-funded wines and winemakers, • We genuinely care about our customers (and each other), so an honest and empathic approach is a must, • We're an award-winning team, so you'll need to be dedicated to providing top-notch customer service and ready to go the extra mile for our customers, • Have fun whilst doing a fantastic job! What are the hours? This is a full time position, so you’ll typically be working 37.5 hours per week, spread over 5 days and you'll have 2 consecutive days off. We’re open 7 days a week, 9am-5.30pm - being able to work both Saturday and Sunday every weekend is vital. When would I start? We're looking for people who can join us on Monday 22nd September or potentially on the Monday 6th October 2025. • This is a temporary contract ending in December 2025 so we need people who thrive in a demanding environment and pick things up quickly. For those who really excel in the role, there will be permanent positions and contract extensions on offer. As part of the Naked family, we want you to know we've got your back. Here are a few of the perks you'll enjoy when you join the team... • A competitive salary of £12.60/hour - we're very proud to be a Real Living Wage employer, • Comprehensive induction training to help you hit the ground running, including a crash course in our wines, • We have Wellbeing Champions and access to mindfulness resources including the Headspace app, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more... If this sounds like you, and you're ready to join our award-winning team, we'd love to hear from you. We receive a lot of applications so make sure your CV stands out and don't forget to include a letter covering: • Why you're interested in the role, • Why you think you're the right person for the job, • When you can start, • Any questions you'd like to ask us We hope to hear from you soon, but if we don't, thanks for checking us out and best of luck with your job hunt. CV & cover letter application > one-way video interview & email task > mock call > virtual interview Equal Opportunities At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio-economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Accessibility and Adjustments Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example - she/her/hers, he/him/his, they/them/theirs, etc)to help us better address and respect your identity throughout the process.

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Quality & Risk Director serves as a strategic quality leader responsible for shaping the account's reputation and driving quality culture transformation. This role oversees the implementation, maintenance, and continuous improvement of comprehensive Quality & Compliance Programs. The position requires extensive collaboration with client quality units, account teams, and third-party vendors to ensure regulatory compliance, audit readiness, and superior service delivery performance that meets contractual obligations and industry standards. This role can be based from our offices in either Dundee (Scotland), Poland or Serbia. Your day-to-day tasks will include: • Strategically develop, implement, and direct quality programs including non-conformance investigations, CAPAs, training compliance, and vendor qualifications to ensure deliverables meet or exceed expectations, • Manage third-party vendor compliance programs encompassing qualification processes, quality agreements, audits, and performance monitoring, • Interface directly with client quality personnel to ensure adherence to established Quality Agreements and proper documentation and guidelines, • Develop trend analysis reports and maintain comprehensive infrastructure and compliance documentation to support regulatory requirements and audit readiness, • Supervise, mentor, and train team members while collaborating with account-wide teams to share learnings, successes, and best practices, • Ensure proper implementation of JLL's Quality Management System and ISO 9001:2015 requirements, • Prepare and submit periodic account status reports related to Quality Programs and continuously improve processes to enhance client satisfaction Physical Demands and Work Environment: • Office environment with standard business hours and occasional extended hours during audits or critical projects, • Frequent computer use requiring proficiency with multiple software applications and quality management systems, • Regular meetings and presentations requiring clear verbal and written communication, • Occasional travel to client sites, vendor facilities, or other JLL locations may be required, • Ability to work in a dynamic team environment with minimal supervision, • May require working in regulated manufacturing environments following safety protocols Required Qualifications: • Bachelor's degree in business management, • Minimum 15 years of experience in quality engineering, facilities design, and production/facility operations (strong related experience may substitute for degree), • Proven experience in strategic quality and regulatory leadership for facilities from operations, facilities, and maintenance perspectives, • Thorough understanding of international regulations as they relate to facilities, utilities, equipment, and laboratories supporting drug product manufacturing, • Direct experience working in an Global Real estate industry in quality assurance or quality control capacity with solid regulatory background, • Strong knowledge of ISO 9001:2015 standard requirements and implementation, • Proven leadership skills to effectively direct and sustain compliant, ethical, and quality culture environments, • Demonstrated excellent internal and external customer service experience with proven track record, • Knowledge of Quality Engineering techniques including investigations, root cause analysis, CAPAs, audit programs, vendor qualification, and change control processes Preferred Qualifications: • Working knowledge of Quality Management Software, • Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint for report preparation and data analysis, • Experience with technical report preparation and analysis for regulatory compliance and contractual responsibility verification, • Strong oral and written communication skills with ability to interface effectively across all management levels and diverse technical/non-technical customer base, • Self-motivated and detail-oriented professional comfortable working independently with minimal supervision Location: On-site –Dundee, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our _. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Care Team Leader (Team Facilitator) Location: Dundee, DD2 1TY Salary: £30,900 per annum Contract: Full time, Permanent Hours: 39 hours per week Driving Licence: Full UK driving licence and access to your own vehicle required Are you motivated and organised with a passion for leading teams and making a real difference every day At Enable we are dedicated to supporting people to live full, independent and meaningful lives. We are looking for a motivated and organised Team Facilitator to join our frontline management team. As Team Facilitator in our North East team, you will work closely with the Service Manager to lead and support a team of Personal Assistants to deliver safe, effective and person-centred support. What You'll Do Leadership and Team Management Lead, motivate and support a team of Personal Assistants. Conduct regular supervisions, observations and performance reviews Assist with the induction of new staff Support attendance, absence and staff wellbeing Promote positive communication and effective team working Service Delivery Ensure people we support receive high-quality, person-centred support Support staff to promote choice, independence, dignity and inclusion Participate in assessments, support planning, reviews and risk assessments Carry out quality assurance checks, including spot checks and feedback Respond to safeguarding concerns and escalate issues appropriately Provide direct support and shift cover where required Rostering and Administration Prepare and maintain staff rotas to ensure safe and effective staffing Keep accurate records using electronic systems Maintain confidential records in line with GDPR requirements Partnership Working Build strong relationships with families, health professionals and external agencies Attend meetings and reviews with the people we support and key stakeholders Work collaboratively with the Service Manager to continuously improve services On-Call and Flexibility Participate in the on-call rot which can include evenings and weekends Travel to services across Moray as required About You To succeed in this role, you will be an organised and compassionate leader with a strong commitment to delivering excellent support, including: Experience working with adults and children with learning disabilities, epilepsy, autism and physical support needs. Experience in using person centred planning techniques in addition to delivering and leading excellent support practices. Strong facilitation skills to encourage staff teams to take ownership and responsibility for the quality of support they deliver. The ability to effectively communicate with the people we support, staff teams, families and external care professionals. Creating and delivering robust service designs, support strategies and risk assessments whilst managing individual budgets. SVQ Level 3 in Health and Social Care or equivalent. Good ICT skills with experience using rostering or care management software. Ability to work flexibly, including participation in an on-call rota. Knowledge of Care Inspectorate standards and regulatory requirements. Full driving licence with access to your own vehicle for business use. About Us At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: Person Centred approaches, planning and thinking Epilepsy awareness Moving and Handling First Aid Safety Interventions Positive Behaviour Support We also have an excellent range of staff benefits on offer including but not limited to: Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care. Employee Assistance Programme Cycle to Work Scheme Season Ticket Loans Blue Light Card Where required, Enable will fully fund SVQ Health and Social Care qualifications - required for SSSC registration. Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. Terms and Conditions Apply TPBN1_UKTJ

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Global Account HSSE manager will be responsible for implementing and managing HSSE for one of the JLL’s WORK DYNAMICS accounts. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day. The role is highly visible, and the work is fast paced. The successful candidate must ensure that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. They must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity, and flawless execution. As a member of the WORK DYNAMICS Global HSSE leadership team they will support the development of the JLL HSSE strategy and as the role reports directly to the WORK DYNAMICS Global HSSE Lead. Day-today accountability is to the JLL Global Director with regular reporting on HSSE performance across the account to the Global Account Leadership team and the Global Head of Health & Safety(H&S). Other key stakeholders include the account s leads for regional Operations leads account leads, Engineering, Risk & Compliance, Finance, HR, Projects, and Client Corporate Real Estate Team leads. • Implement Global WORK DYNAMICS HSSE strategic objectives and bring them to life for the, ensuring effective operational relevance., • Manage and reduce operational risks across the account by providing guidance and advice on health and safety risk management at all levels., • Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy., • Ensure a continued working knowledge of relevant current legislation., • Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks., • Ensure building related risk assessments are in place in line with legal requirements and Client Global Risk Control Standards, • Manage account for incident and accident investigations., • Organize, implement, and maintain an effective account HSSE communication plan., • Develop and implement an account strategy to align to with the One Team S.A.F.E.R. Together strategic initiatives., • Foster a Culture of Safety across the account., • Lead, manage and develop the account regional HSSE teams maintaining an appropriate structure to ensure operational HSSE management., • Support Regional HSSE leads in developing relationships with key internal and external HSSE stakeholders., • Proactively develop and manage client relationships ensuring expected service levels are achieved., • Deliver an exceptional quality of service to, as reflected by client feedback., • Embed JLL WORK DYNAMICS HSSE requirements and meet client requirements and standards., • Establish effective relationships and work co-operatively with the Account Teams, organizations, and 3rd party vendors., • Contribute to the WORK DYNAMICS HSSE programme as part of the global HSSE leadership team., • Ensure 3rd party vendors maintain compliance with JLL WORK DYNAMICS and HSSE Standards at all times., • Ensure Account CPIs and KRIs are met, ensuring metrics are properly maintained and shared with the client and Account Leadership., • Ensure client specific reporting requirements are met., • Actively participate in Account leadership meetings., • Oversee the implementation and maintenance of JLL Global HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL’s HSSE aspirations., • Drive the development of best practice HSSE training programs and resources., • Implement HSSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors., • Oversee the successful delivery of HSSE regulatory responsibilities and best practices globally to secure regulatory compliance, including management of change related to new and revised legislation., • Oversee the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards., • A minimum 10 years HSSE management experience within Operational Managementsystems and working with corporate clients., • Appropriate recognized Professional HSSE qualifications and memberships, • Management system development, implementation, and auditing experience., • Deep understanding of the HSSE regulatory environment in major markets, • Experience of implementing HSSE technology platforms and data management tools across multiple countries & regions., • Experience of managing a large varied, multi-cultural team., • Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio., • Significant practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes., • An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure., • A strong orientation to goals and measurable results., • Excellent communication skills to appropriately coach and educate at all levels of the account., • Positive, proactive, energetic approach to safety management., • Evidence of strong interpersonal skills to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts., • Influencing/negotiation skills with the ability to adopt different styles depending on the circumstances., • Knowledge and understanding of Internationally recognized HSSE management systems., • Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system., • Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures. On-site –Dundee, GBR At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing. Jones Lang LaSalle (“JLL”), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. #J-18808-Ljbffr

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial, or marine, our expertise, technologies, and people are accelerating the future of transportation. As Sales Specialist – RVI/NDT, you will be responsible for the direct sales and promotion of the Evident Remote Visual Inspection product portfolio within your assigned UK territory. You will play a key role in delivering sustainable business growth by combining strong commercial drive with deep technical understanding, while acting as a trusted partner to customers across a wide range of industries. • Drive growth of the Evident RVI portfolio within the assigned territory through execution of effective territory business plans aligned with global strategy., • Own the full sales lifecycle from opportunity identification to deal closure, ensuring KPI delivery, accurate forecasting and CRM discipline., • Maintain strong technical expertise and deliver tailored customer presentations across the RVI product range., • Provide after‑sales support including commissioning and customer training., • Build and maintain long‑term customer relationships across a diverse range of industrial and R&D environments., • Work across a variety of customer environments including Manufacturing Quality, R&D and inspection facilities within industries such as Automotive, Aerospace, Rail, Oil & Gas, Power Generation, Electronics, Defence, Security and Research., • Represent the business at exhibitions, customer seminars and technical workshops., • Educated in a Science or Engineering or familiarised with Remote Visual Inspection technologies and techniques would be advantageous., • Previous exposure to NDT activities is desirable., • Strong commercial awareness with a clear understanding of the sales process., • High technical aptitude with the ability to clearly communicate complex information., • Clear, concise written and verbal communication skills., • Ability to structure and deliver balanced technical presentations., • Strong organisational skills with the ability to manage competing priorities., • Collaborative team player with a proactive, customer‑focused mindset., • Willingness to travel extensively and work occasional unsocial hours., • Full UK driving licence is required. Legal authorisation to work in the UK is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired. At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other. If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you. Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike. Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com. We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress. We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more. Need accommodation? Just let us know - we’ve got you. #J-18808-Ljbffr

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Owns the account’s end-to-end innovation pipeline, sourcing, vetting, and prioritizing new ideas, tools, and service enhancements that deliver measurable client value. Serves as the strategic architect and PMO for transformation initiatives across all service lines globally, designing and implementing comprehensive change management strategies that drive adoption and sustained behavioral change. Builds stakeholder alignment through executive influence, facilitates innovation workshops to co-develop solutions with clients, and manages complex change processes from pilot through full deployment. Translates industry best practices into account‑specific recommendations while coaching senior leaders in their roles as change champions. • Own the account’s innovation pipeline end-to-end: source, vet, and prioritize new ideas, tools, and service enhancements against client needs and business case strength, • Track innovation initiatives using structured logs or dashboards, monitoring status, expected value, and adoption milestones from concept through full deployment, • Benchmark best practices across JLL’s portfolio and the broader industry, translating external innovation into account‑specific recommendations, • Lead and facilitate innovation workshops with clients to surface challenges and co‑develop solutions that drive measurable value, • Design, develop, and implement change management and communication strategies across all impacted client teams and service lines globally, including COE organizations, • Manage the change process for each initiative from pilot through full implementation, including stakeholder communication, training plans, and adoption tracking, • Create and execute detailed project plans for all change management deliverables: business readiness, training, communications, and sustainability initiatives, • Organize, facilitate, and deliver change champion models across multiple lines of business to enable employee education and engagement, • Serve as PMO to implement innovation and transformation globally across the account, coordinating all service lines and cross‑functional teams, • Partner with Technology & BI, Operations, and account leadership to scope, test, and roll out selected initiatives effectively, • Manage complex stakeholder alignment and issue resolution using executive influence skills, building credibility with field teams to enable trust and faster decision‑making, • Coach senior leaders in fulfilling their roles as change leaders, strengthening executive sponsorship and commitment, • 7+ years in innovation management, change management, or transformation program leadership within complex, global organizations, • Proven track record managing innovation pipelines with measurable value delivery and adoption metrics, • Strong expertise in change management methodologies (Prosci, ADKAR, or similar frameworks), • Demonstrated ability designing and facilitating workshops that drive co‑creation and problem‑solving with senior stakeholders, • Experience serving as PMO for multi‑workstream transformation initiatives across diverse business units, • Executive presence and influencing skills to build credibility and drive decision‑making with field teams and senior leadership, • Track record developing communication strategies, training programs, and change champion networks, • Strong analytical skills translating external benchmarks and best practices into actionable recommendations, • Experience coaching executives on change leadership and strengthening sponsorship commitment, • Bachelor’s degree required; change management certification (Prosci or equivalent) strongly preferred On-site –Dundee, GBR At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. #J-18808-Ljbffr

Team Facilitator - North East Services (Based in Dundee) 39 HOURS PER WEEK £30,900 Salary Driving Licence: Full UK driving licence and access to your own vehicle required Are you motivated and organisedwith a passion for leading teams and making a real difference every day? At Enable we are dedicated to supporting people to live full, independent and meaningful lives. We are looking for a motivated and organised Team Facilitator to join our frontline management team. As Team Facilitator in our North East team, you will work closely with the Service Manager to lead and support a team of Personal Assistants to deliver safe, effective and person-centred support. What You'll Do Leadership and Team Management • Lead, motivate and support a team of Personal Assistants., • Conduct regular supervisions, observations and performance reviews., • Assist with the induction of new staff., • Support attendance, absence and staff wellbeing., • Promote positive communication and effective team working. Service Delivery • Ensure people we support receive high-quality, person-centred support., • Support staff to promote choice, independence, dignity and inclusion., • Participate in assessments, support planning, reviews and risk assessments., • Carry out quality assurance checks, including spot checks and feedback., • Respond to safeguarding concerns and escalare issues appropriately., • Provide direct support and shift cover where required. Rostering and Administration • Prepare and maintain staff rotas to ensure safe and effective staffing., • Keep accurate records using electronic systems., • Maintain confidential records in line with GDPR requirements. Partnership Working • Build strong relationships with families, health professionals and external agencies., • Attend meetings and reviews with the people we support and key stakeholders., • Work collaboratively with the Service Manager to continuously improve services. On-Call and Flexibility • Participate in the on-call rot which can include evenings and weekends., • Travel to services across North East services as required. To succeed in this role, you will be an organised and compassionate leader with a strong commitment to delivering excellent support. • Experience working with adults and children with learning disabilities, epilepsy, autism and physical support needs., • Experience in using person centred planning techniques in addition to delivering and leading excellent support practices., • Strong facilitation skills to encourage staff teams to take ownership and responsibility for the quality of support they deliver., • The ability to effectively communicate with the people we support, staff teams, families and external care professionals., • Creating and delivering robust service designs, support strategies and risk assessments whilst managing individual budgets., • SVQ Level 3 in Health and Social Care or equivalent., • Good ICT skills with experience using rostering or care management software., • Ability to work flexibly, including participation in an on-call rota., • Knowledge of Care Inspectorate standards and regulatory requirements., • Full driving licence with access to your own vehicle for business use. At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to: • Person Centred approaches, planning and thinking, • Epilepsy awareness, • Moving and Handling, • First Aid, • Safety Interventions, • Positive Behaviour Support We also have an excellent range of staff benefits on offer including but not limited to: • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care., • Employee Assistance Programme, • Cycle to Work Scheme*, • Season Ticket Loans*, • Blue Light Card, • Where required, Enable fully fund SVQ Health and Social Care qualifications - required for SSSC registration Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability. Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles. Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date. *Terms and Conditions Apply #J-18808-Ljbffr

At Bobby's, we're one of the UK's leading direct-to-store snack suppliers, delivering a £95 million range of sweets, cakes and savoury snacks to convenience stores across the country. Every day, our iconic vans head out loaded with the nation's favourite treats, making sure shelves stay full and snack emergencies are avoided. Of course, none of that happens by magic (although our depot teams do perform miracles before most people have had their first coffee), it's all thanks to our brilliant Sales team out on the road and the fantastic colleagues behind the scenes who keep everything running like a well-stocked sweet shop. We're growing, and business is going, well ... pretty crackers, so we're looking for another brilliant person to join the team. If your idea of a great day involves meeting people, building relationships and spending less time staring at office walls, you've come to the right place. Around here, there are no corporate robots or endless meetings that could've been an email. Just good people, plenty of laughs, lots of teamwork and a shared mission to keep Britain's corner shops and snack cupboards topped up. We're looking for a Sales Representative to join our team based at our Scotland depot in Livingston, covering Dundee, Aberdeen, Peterhead and surrounding areas. You'll have your own portfolio of convenience stores across your territory, helping customers stock the products shoppers love, spotting new opportunities, upselling and helping your customers understand the popular snacks and trends. It's a busy, rewarding Monday to Friday role where no two days are ever the same and the miles fly by. If you've got bags of enthusiasm, enjoy chatting to people and fancy a career that's got a bit more bite than the average sales role, we'd love to hear from you. Go on... treat yourself! This could be the sweetest career move you'll make! Due to the geographical area covered by this role, the ideal candidate will live in Dundee and there will be the need to stay away from home 1 night a week (expensed). • The working day (we operate Monday – Friday), will see you driving a 5.2-7.5T van, visiting a variety of existing customers, ensuring they have the products they are looking for and promoting/selling new products or promotions., • Providing first class customer service to new & existing customers., • Generating sales delivered directly from the van and partly from central distribution., • Expanding the product range, selling new products and promotions, replenishing existing lines., • Improving product siting and presentation in store with the customer., • Canvassing of new customers in your area., • Completing paperwork for each customer, • An out-going personality and good people skills., • Ability to build relationships and provide top class customer service., • The right skills and/or experience to succeed in a sales role., • A full UK driving licence with C1 essential as you will be driving a 5.2-7.5T vehicle., • Salary - £26,500 (gross) pa guaranteed with opportunity to earn higher commission and bonuses (circa £30-32K OTE)., • Monday to Friday role., • Regular company incentives rewarding results., • Fully paid for Life Assurance scheme., • Perks and discounts, e.g. with local gyms and cinemas., • Full and extensive training programme followed by ongoing sales support. Life's too short for bland workplaces! At Bobby's, we've created a workplace full of great people, plenty of laughs and the occasional debate over who pinched the last biscuit. We work hard, support each other and celebrate success together because everything's better when everyone's in the mix. Alongside a competitive salary and pension, you'll enjoy a pretty tasty benefits package, including life assurance, enhanced maternity and paternity pay, and not one but two Employee Assistance Programmes for you and your family, offering free GP appointments, mental health support and more. No need to sugar-coat it... we've got your back. There's plenty more to tuck into too, with a healthcare cash plan, Cycle2Work scheme, paid volunteering days and discounts at a wide range of retailers, restaurants, gyms and leisure attractions. We're big on helping our people grow, whether that's through training, apprenticeships or professional qualifications. After all, the best thing in our mix isn't our snacks... it's our people. We're proud to be an equal opportunities employer, creating a workplace where everyone feels welcome, valued and able to thrive. We don’t condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We’re passionate about creating a diverse and inclusive workplace and strongly encourage suitably qualified applicants from all backgrounds to apply and join Bobby’s. So, if you're looking for a career with plenty of flavour, a team that's worth sharing your last crisp with, and a business that's going places... Take a bite out of your next career with Bobby's. #J-18808-Ljbffr

Vacancy: Customer Experience Hub Advisor Closing date: Wednesday 14 October Shortlisting: Thursday 15 October Interview date: Tuesday 20 October (if unavailable on this date, please let us know) Salary: £26,839.07 About the vacancy: We're looking for a Customer Experience Hub Advisor to deliver a high-quality, customer-focused service to Hedyn residents. As the first point of contact, you'll handle enquiries across multiple channels, resolve issues efficiently, and ensure every interaction reflects our commitment to excellent service. You'll play a key role in supporting residents, maintaining accurate records, and working collaboratively with colleagues to improve customer outcomes and experiences This is an office based role however will offer some hybrid working pending a successful probation period Specifically, in the role you will: • Supporting the delivery of all first-point-of-contact services to residents and customers across all touch points, using what customers tell us to shape services, homes and communities., • Responsible for resolving enquiries and collating customer insight information at first point of contact., • Engaging with local networks and partners to provide and deliver effective services or signpost where appropriate., • Delivering customer service and relevant administrative functions to achieve resolution at first-point-of-contact, tailored to customer requirements., • Using multiple digital channels, promoting channel shift at every opportunity and providing services within defined standards., • Ensuring customer profiling and customer feedback is collected at source for service improvement purposes., • Providing residents with details of rent balances, payment methods and take customer payments., • Assisting residents to make applications for housing, provide housing advice and direct customers to property information on the relevant local authority housing system and Hedyn website., • Dealing with requests from residents and customers who need repairs to their home, arranging suitable appointments and liaising with colleagues in property services teams to ensure repairs are carried out effectively and efficiently., • Assisting with customer satisfaction monitoring., • Responding to email, web chat and social media demand from residents and customers., • Responsible for identifying areas where services can be improved and share this learning with the association., • Logging complaints received and seeking to resolve them., • Acting upon safeguarding concerns immediately and in compliance with the safeguarding policy and procedure., • Keeping abreast of all relevant legislation and good practice issues relating to the role., • Responsible for the identification and management of business risk. Corporate accountabilities Working collaboratively to: • Deliver services to your customers, in line with the agreed ways of working, • Take ownership and responsibility for your work, • to deliver a seamless service in line with our 'one team' approach by working collaboratively and flexibly with colleagues in other teams Other areas of responsibility: • Understanding our strategic priorities, ambition and business Key Performance Indicators (KPIs) and how you contribute to achieving them, • Working with your customers to respond to service requests within the agreed ways of working and provide constructive advice/signposting where requests are not our responsibility, • Resolving complaints and expressions of dissatisfaction promptly and keeping complainants informed of progress, • Establishing and maintaining professional boundaries, • Creating and updating data and records, electronically and manually, • Representing Hedyn professionally, at all times, • Participating in assigned projects, • Working collaboratively with external partners and agencies Customer service - you'll: • Deal courteously and professionally with residents and other customers, • Seek and use customer feedback to improve the business Attitude and behaviour - we'll expect you to: • Live by Hedyn's values, • Challenge the way we work to continually improve our business, • Reflect on your own performance for personal development, • Take an organised approach to your work: planning, monitoring and adapting priorities, • Communicate clearly and effectively (Please refer to the attached recruitment pack for more information.) For further information about the role, please contact Application Process: We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application. Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential. We are still at the beginning of our journey. Join us to help shape it. Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you. Enhanced Annual Leave: You'll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years' service. SMART Working (dependent on role): You're trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities. At Hedyn, we believe that 'work is something you do rather than somewhere you go.' Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption. Flexible Benefits We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles. Development: We offer many professional and personal development options such as sponsored study opportunities and career progression and development. We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you. JBRP1_UKTJ

Vacancy: Healthy Homes Team Leader Closing date: Wednesday 23 September Shortlisting: Thursday 24 September Proposed Interview date: Thursday 1 October Salary: £45,368.41 We're looking for a technically strong housing professional who can combine in-depth property and construction knowledge with effective people leadership. The ideal candidate will have experience managing or leading surveying teams. With a proven ability to assess property condition, diagnose defects and oversee appropriate repair and remedial solutions. You’ll have a strong practical understanding of construction methods, building pathology and repair techniques across domestic housing, including knowledge of traditional and modern construction, roofing, walls, floors, windows, doors, plumbing, drainage and building services. You’ll be confident identifying the underlying causes of defects such as damp, mould, condensation, water ingress, structural movement, penetrating and rising damp, and disrepair, and determining proportionate and technically appropriate remedial works. You’ll also bring sound knowledge of HHSRS, WHQS and Fitness for Human Habitation requirements, with the ability to translate technical findings into clear actions, specifications and effective repair programmes. Experience of managing disrepair cases, contractor performance, quality assurance and complex property-related risks will be highly valuable. As a team leader, you will be responsible for supporting, developing and challenging surveyors to ensure consistent technical standards, accurate diagnosis and high-quality decision making. You’ll be able to provide technical guidance, review surveying work, manage competing priorities and ensure that recommendations are evidence-based, cost-effective and focused on delivering safe, healthy and sustainable homes for residents. Just as importantly, you’ll be an excellent communicator who can build positive relationships with residents, colleagues, contractors and stakeholders, while leading a customer-focused service that delivers high standards of property condition, compliance and repair. • Coordinate the delivery of the Remedial Works, ensuring all works align with the organisation’s Asset Management strategy, ensuring timely delivery for vulnerable residents;, • Ensure all homes remain compliant with current regulation. A fundamental priority of this position is ensuring that all homes meet the Fitness for Human Habitation (FFHH) standards under the Renting Homes (Wales) Act 2016, primarily through the proactive management of the Disrepair Management and the mitigation of HHSRS hazards, • Guide the team of surveyors to ensure robust inspections and works are carried out to mitigate the 29 hazards under the Housing Health and Safety Rating System (HHSRS), with a focus on damp, mould, and structural integrity;, • Support the Healthy Homes manager to manage budgets related to your area of work, approving contract spend and ensuring value for money is delivered, whilst collaborating with other Managers and Senior Leaders in the monitoring and management of combined capital and revenue budgets., • Motivate the team and manage processes to improve customer service and efficiency of delivery whilst ensuring procedures are followed and compliance and regulatory standards are met., • Contribute to the development of the investment programme, ensuring all remedial works align with the organisation’s wider assets and sustainability objectives., • Monitor efficient contract delivery for remedial works and work with the Investment team to align, where possible within Hedyn’s Investment programme, to deliver value for money and efficiencies, • Support the Disrepair Management, effectively to minimise litigation costs and ensure all remedial works are executed to a high standard., • Monitor and audit the team to ensure robust inspections and works are carried out to mitigate the 29 hazards under the Housing Health and Safety Rating System (HHSRS), with a focus on damp, mould, and structural integrity., • Deliver site supervision visits as necessary in an efficient manner to ensure consistent high levels of quality are delivered and ensure that Health and Safety requirements are being always implemented by Hedyn staff and contractors., • Support the validation of contract procurement specification and approve key performance information and report as necessary on the performance of contractors engaged., • Assist the Head of Asset Investment Manager to deliver Hedyn's Corporate Strategy and assist in the development and implementation of procedures., • Provide expert professional or technical advice, guidance, consultation, and solutions for structural defect works, identifying root causes in an intelligible and timely fashion to colleagues or senior management., • Advise on practical solutions to complex technical issues, taking specialist advice as necessary. Developing a network of collaborative, productive and effective working relationships with colleagues across the association, to ensure a one team approach is taken to service delivery., • Allocate resource to support and liaise with Customer Experience Team and other colleagues to ensure the accuracy of works orders, correct diagnosis and excellent resident engagement., • Lead, manage, motivate, and support direct reports, monitoring and appraising performance, allocating day to day work, and ensuring that all team members' responsibilities are conducted effectively and in a timely manner, promoting value for money. Provide 1-2-1's, training, support, and development opportunities., • Effectively communicate with customers, private occupants and leaseholders and other stakeholders, ensuring all complaints and queries are dealt with in accordance with Hedyn policy. Drive service improvements through technology and innovative working methods that ensures value for money services for customers., • Perform any other duties as directed by your Line Manager in furtherance of the organization and individual objectives and policies., • To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association (Please refer to the attached recruitment pack for more information.) For further information about the role, please contact We require an application form to be completed for every role. We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application. We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential. We are still at the beginning of our journey. Join us to help shape it. We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you. We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles. We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. #J-18808-Ljbffr

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