Direct employer jobs in ChippenhamCreate job alerts

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Head of Marketing \n Location: Hybrid - Swindon/Home \n Package: £70,000 - £80,000 + full benefits package + bonus \n At tmGroup, we’re taking conveyancing into a brighter, smarter, and simpler future with our award-winning technology. \n From instant quote tools and seamless onboarding to comprehensive searches and risk management, we use data, technology, and expertise to help our clients move forward with confidence. \n We are looking for a Head of Marketing who leads from the front - someone who can set the GTM strategy and bring the pace and ambition to deliver it themselves, not just direct it. You'll lead a small team of three while staying hands on yourself, work confidently with senior stakeholders, and be as comfortable with the numbers as you are with the campaigns. Big-picture thinking, delivered at ground level. \n What you’ll do \n Go-to-market & campaigns \n\n • Leading the planning and delivery of multi-channel campaigns - digital, content and CRM-led - that generate qualified pipeline, not just impressions\n, • Creating content and messaging tailored to specific personas and market segments\n\n CRM & growth marketing \n\n • Turning our CRM into a genuine growth engine through segmentation, automation and lifecycle marketing\n, • Reactivating dormant accounts and improving their contribution to pipeline\n, • Tracking and improving campaign performance - from engagement and click-throughs through to conversion and pipeline contribution\n\n Brand & thought leadership \n\n • Lifting tmGroup's market presence with whitepapers, webinars and LinkedIn content that has real substance, not just noise\n, • Positioning tmGroup as a thought leader in adjacent markets as well as our core market\n\n Sales alignment & enablement \n\n • Building a close working partnership with Sales, including joint planning and a clear way of working together\n, • Creating sales enablement content and tools - pitch decks, case studies, ROI calculators - that sales use and that move deals forward\n, • Using what we know about our customers to sharpen messaging and targeting\n\n Leadership & accountability \n\n • Leading and developing a small team, staying closely involved in delivery rather than working purely at a distance\n, • Owning the marketing budget and being accountable for ROI across brand, digital and lead generation\n, • Acting as a visible advocate for tmGroup's purpose and values, and representing the business in marketing and industry circles\n\n \n About you \n\n • A hands-on marketing leader - someone who is as comfortable building a campaign as leading a team\n, • Strong GTM, demand generation and growth marketing experience, rather than a background rooted in big-brand strategy\n, • Experience leading and developing a team while remaining closely involved in the work and delivery\n, • Experience working with senior stakeholders, influencing decisions, with the ability to manage upward\n, • Strong commercial and numerical skills - genuinely comfortable owning a budget, not just campaigns\n, • A practical, delivery-focused approach - energetic, hands on and quick to turn plans into action\n\n What matters more to us than your current job title is your track record of getting things done - hands on GTM and growth marketing experience, pace, and the ability to work effectively with senior stakeholders. \n Property, conveyancing or LegalTech experience is an advantage but not a requirement. \n What we offer \n\n • £70,000 - £80,000 + full benefits package\n, • Hybrid working from our Swindon HQ\n, • 25 days holiday (increasing with service) and holiday purchase scheme\n, • Private health (after qualifying period), pension, life assurance\n, • Flexible benefits covering financial, wellness, legal, and medical support\n, • Rewards platform with a wide range of perks and options\n, • Free on-site parking, with breakfast and fresh fruit provided\n, • Genuine scope to shape and grow the marketing function as the business grows\n\n About us \n tmGroup is a leading UK provider of property searches and technology for conveyancing professionals. With over 20 years’ experience and Private Equity backed growth, we’re committed to making property transactions faster, easier, and more transparent. \n We’re proud to be an equal opportunities employer and are committed to creating an inclusive and diverse workplace where everyone feels valued and supported. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, race, religion or belief, *, sexual orientation, or any other protected characteristic. \n If you're a hands on marketing leader who thrives on doing as well as directing, we'd love to hear from you - apply today.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

The Role PebblePad and myday help universities create meaningful digital learning experiences and connected campuses. PebblePad enables institutions to support authentic assessment, professional development, and reflective learning through portfolio-based pedagogy. myday provides the digital campus platform that connects students with the services, systems, and communities that shape their university experience. Together, we partner with universities globally to improve student success, engagement, and employability. We are looking for a commercially focused Customer Success Manager who can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. This role will drive retention, expansion, and strategic growth across a portfolio of education customers in the EMEA region. You will act as the primary strategic partner for institutions, ensuring they realise value from PebblePad and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives. Success in this role is measured through renewals, account growth, product adoption, and long-term customer advocacy. About You We are looking for someone who combines commercial thinking with strong relationship skills and an understanding of education. You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships. You will be proactive, commercially curious and confident in taking ownership of your accounts. You will enjoy understanding a customer's wider goals and finding ways to connect those goals to the value our products can provide. Must-Have Experience • 3+ years' experience in Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role., • Proven experience managing and growing a portfolio of SaaS accounts., • Demonstrable experience contributing to or owning renewals, retention and/or expansion revenue., • Experience managing complex accounts with multiple stakeholders and decision-makers., • Strong stakeholder management skills, with experience engaging senior-level contacts., • Proven ability to identify customer needs, risks and commercial opportunities., • Excellent communication, presentation and relationship-building skills., • A strong commercial mindset and understanding of revenue and retention drivers., • A proactive, organised and accountable approach to managing a portfolio of customers., • Comfortable using data, customer insight and performance metrics to inform priorities and decisions., • Ability to navigate complex organisations. Nice-to-Have Experience • Experience working with universities, colleges or the wider education sector., • Experience managing accounts across multiple products or solutions., • Experience developing customer advocates, case studies, references or conference speakers., • Understanding of higher education priorities such as student experience, employability, digital transformation, curriculum development or professional identity., • Experience working with customers across multiple countries. Key Responsibilities • Account Ownership & Commercial Growth, • Own a portfolio of university accounts across EMEA, • Drive renewals and expansion revenue across PebblePad and myday, • Develop strong account plans for each customer, identifying opportunities, risks and strategic priorities., • Identify and develop opportunities for:, • Faculty-level expansion, • Additional programmes or departments, • Cross-product adoption (PebblePad ↔ myday), • Institutional strategic initiatives, • Proactively identify opportunities to increase the value customers receive from our products., • Partner closely with Sales to convert key expansion opportunities into revenue, • Maintain a clear understanding of the commercial position, renewal status, risks and growth potential of each account. Strategic Customer Partnership Act as a strategic partner and trusted advisor, helping customers identify opportunities to maximise the value of their investment. • Build trusted relationships with senior stakeholders including:, • CIOs, • Directors of Digital Education, • Learning & Teaching leaders, • Student Experience leadership, • Support institutions in aligning PebblePad and myday with strategic priorities such as:, • Employability and professional identity, • Competency-based education, • Digital student experience, • Curriculum redesign Adoption & Value Realisation • Work with customers to develop adoption strategies and increase engagement across their institution., • Ensure customers achieve measurable value from PebblePad and myday, • Monitor product adoption and engagement, • Identify risks early and implement success plans, • Lead business reviews demonstrating impact and outcomes Customer Advocacy • Build strong relationships that encourage customers to actively advocate for PebblePad and myday. Identify opportunities for:, • Case studies, • Conference presentations, • Peer-to-peer references, • Support the broader PebblePad community through engagement and knowledge sharing Cross-Functional Collaboration • Work closely and collaborate with the following internal teams to ensure customers receive a consistent and high-quality experience., • Sales, • Product, • Professional Services, • Demand Generation, • Share customer insight across the business and provide feedback on product development and market trends, • Support institutional pilots and strategic initiatives Key Metrics for Success • Net Revenue Retention, • Gross Revenue Retention (GRR), • Non-Recurring Revenue (Professional Services), • Expansion revenue, • Product adoption and engagement, • Customer satisfaction and advocacy Skills & Approach We're looking for someone who is: • Commercially curious – naturally looks for ways to create additional value for customers and grow accounts., • Customer-focused – genuinely motivated by helping customers achieve their goals, rather than simply managing the relationship., • Proactive – anticipates customer needs and risks rather than waiting for issues to arise., • Strategic – understands the wider institutional context and connects our products to customer priorities., • Confident and credible – comfortable engaging senior stakeholders and challenging customers constructively when appropriate., • Collaborative – works effectively across Sales, Product, Professional Services and Demand Generation., • Organised and accountable – able to manage competing priorities across a portfolio of complex accounts., • Curious and adaptable – willing to learn, ask questions and develop a strong understanding of our products, customers and market., • Relationship-driven – builds trusted, long-term partnerships and understands the importance of customer advocacy. Why Join PebblePad • Work with leading universities globally, • Be part of a mission-driven company improving learning and student experience, • Help shape the future of digital education and campus engagement, • Join a collaborative and passionate team working at the forefront of EdTech innovation, • Work in a role where you can have a direct impact on customer outcomes and business growth. What Success Looks Like in Year One • Strong relationships established with key accounts, • Account plans for every single account including opportunities for expansion and mitigation plans for risks, • >95% renewal of existing ARR, • Expansion of PebblePad or myday into additional faculties or programmes >110% Net Retention Revenue, • Increased institutional adoption and engagement, • Development of customer advocates and case studies Additional Information The role is full time and remote. Some travel will be required to customers, conferences, and company events. As an international organisation operating across multiple time zones, occasional work outside standard business hours will be required to support our global customers and teams. We believe in inclusion and diversity and are proud to be an equal opportunities employer.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Come join us and make a difference in the world! We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, fire and rescue, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way. The Platform and Solutions Product Manager is the technical counterpart to Product Management, responsible for collaborating cross-function to ensure we shape commercially sound, end-to-end solutions that deliver technical excellence, resilience and aligned with product and technology strategies The Platform and Solutions Product Manager will work with their Product Management colleagues to translate product vision, customer requirements and business objectives into scalable, secure and commercially viable software solutions. Acting as the bridge between Product Management, Development/Architecture, Engineering and Customer-facing teams, the role ensures that the solutions and capabilities we sell support strategic goals while maintaining technical excellence, innovation and operational resilience. Key Responsibilities This role is intended to facilitate and drive effective collaboration between teams to ensure capabilities and solutions are successfully bought into service, providing architectural leadership across the Control Room portfolio, guiding technical design decisions, defining standards and helping engineering teams deliver secure, high-quality solutions that meet business, customer and market needs. Product and Solution Architecture • Collaborating across teams to ensure NEC Safety has a defined and maintained target architecture for software products and platforms through published UI/UX, data, applications, and technology standards., • Responsible for solution designs and technical specifications for new features and products., • Support short/mid/long term technology roadmap development and technical investment planning, • Supporting Product Management with Non-Functional requirements definition and prioritisation for capabilities and solutions including security, availability, performance, maintainability and scalability, • For in service products, ensuring the ongoing Non-Functional roadmaps (including support for 3rd party products) are regularly reviewed and appropriately prioritised., • Working with Engineering teams to ensure capabilities and solutions align with technology strategy, recognising that many customer deployments involve multiple NEC products & capabilities (inc. 3rd parties where appropriate)., • Evaluate solution architectural trade-offs and recommend optimal approaches balancing cost, risk, scalability and delivery timelines., • Work with customers and partners to understand technical requirements and operational challenges., • Provide technical leadership during customer workshops, bid responses and solution demonstrations., • Communicate complex technical concepts to both technical and non-technical audiences. Technology Leadership • Drive adoption of modern software architecture practices including cloud-native, microservices, API-first and event-driven approaches., • Assess emerging technologies and recommend opportunities for innovation., • Ensure appropriate use of AI, data, analytics and automation capabilities within product solutions where applicable. Engineering, Security, Compliance & Quality • Ensure compliance with relevant industry standards, regulatory requirements and organisational policies., • Responsible for architecture assurance activities including architecture reviews, threat modelling and technical risk assessments., • Work closely with engineering teams to understand their capabilities and needs, ensuring solution ‘tooling’ supports rapid, consistent and effective implementations., • Ensure the implementation, training and support teams receive appropriate training and documentation to enable them to implement and support the solution., • Provide architectural governance throughout the software development lifecycle from inception through to retirement. Required Experience • Significant experience in software architecture, enterprise platforms, solution architecture or senior software engineering roles., • Proven experience designing and delivering enterprise-scale software platforms and products., • Strong understanding of cloud/hosted/on-premise platforms and the impact on solution designs., • Experience with SaaS product development and platform-based business models., • Experience balancing commercial, operational and technical considerations in architectural decisions., • Experience engaging directly with customers and senior stakeholders Strategic Thinking: • Understands how technology decisions support business strategy., • Balances short-term delivery needs with long-term architectural sustainability. Leadership & Influence: • Builds credibility across technical and business teams., • Influences decision-making without direct authority. Communication: • Excellent written, verbal and presentation skills., • Able to explain technical concepts clearly to diverse audiences. Problem Solving: • Analyses complex challenges and develops pragmatic solutions., • Makes informed architectural decisions under uncertainty., • Works effectively across Product, Development, Engineering, Sales and other functions. We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following: • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost), • 25 days paid holiday with the option to buy/sell (FTE), • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost), • A Group Pension Plan with fantastic employer contributions, • A selection of flexible benefits to suit your individual needs, • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. IMPORTANT INFORMATION • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required., • All offers are subject to satisfactory vetting, references and occupational health checks., • Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required. This position requires you to either currently have national security vetting clearance at the Security Check (SC) level or higher, Non-Police Personnel Vetting (NPPV) Level 3, or the ability to gain Enhanced Security Clearance in addition to the Baseline Personnel Security Standard. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. #J-18808-Ljbffr

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’re just starting your career or looking to advance, Wiltshire Police offers a range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe. Wiltshire has lots of layers - prehistoric stones, wartime bunkers, secret trails and hidden churches. But behind all of that, keeping our community safe across the years are generations of quiet police work. Some of it heroic, some of it worrying, but all of it real. We’re proud to be an Equal Opportunity employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know. We are looking for a committed Security Controller to maintain the security and integrity of the site and be the first line of defence when potential threats arise. If you’re calm under pressure and ready to take responsibility, this role puts you at the heart of our security response. • Working within a control room you will provide initial response to alarms and security incidents and respond to all alarms (intruder, building, personal attack, fire) and any unforeseen event or emergency by co-ordination or determination of the perceived level of threat and risk. • Operate CCTV systems confidently without direct supervision, • Protect sensitive information and uphold strict Data Protection principles, • Where a perceived level of threat or risk has been determined/identified, co-ordinate appropriate level of initial response by calling for resources to deal with the emergency. This may include liaison with Senior Commanders where armed police units are required. The Security Controller will play a key role in ongoing communication and sharing of Intelligence throughout incident to dynamically mitigate any risk. • Carry out other administrative and IT tasks which may be required due to operational needs within the specified operation and the Specialist Operations department, this will include examining and analysing electronic imaging and videos • Experience of working with external partner agencies, • Previous police, military, security or protection background., • Previous experience of CCTV or technical alarm systems, • Excellent career development opportunities, • 25 days annual leave plus bank holidays, rising to 30 days, • Physical and mental well-being support, • Generous Pension scheme Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance. Depending on the number of applications received, we reserve the right to close this role early. We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. Please ensure you allow time to complete your application fully as part complete pages do not autosave and the application system only remains active on a single page for a period of 60 minutes. • National Insurance Number, • Address information, • Referee information, • Full employment history including dates and any qualifications you may have attained, • Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have, • A copy of your photo card driving licence, • A downloaded DVLA summary showing full driving record, • A copy of your paper driving licence counterpart (Northern Ireland only), • A copy of your British Passport or birth certificate (if a candidate does not have a passport, then they may use their birth certificate, but will need to provide a copy of a British passport once they have obtained one.), • Copies of your qualifications relating to English and Maths (only). If applying for the Degree Holder Police Constable Apprenticeship, you will need a copy of your Degree Certificate., • Clear, colour photos of any non-intimate tattoos, • Formal translation from a reputable source for any foreign language or symbol tattoos, • Any paperwork relating to discharged debts, CCJ, bankruptcy etc, • Deed poll certificate for any name changes #J-18808-Ljbffr

Job Description: SECURITY CLEARANCE: Must have or be able to obtain SC Security Clearance LOCATION: Portsmouth, Chippenham, Stevenage or Newport South Wales (with some hybrid working available subject to our Hybrid Working Policy) TYPE: Full time Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, discounted shopping and much more Work / Life Balance: 37 hour week, flexible working around core hours, hybrid working, up to 2 additional days per month as TOIL, option to buy/sell holiday. There are no core hours on Friday afternoons. Employees may use this flexibility at their discretion, provided they fulfil their contractual working hours and meet business needs (such as urgent deadlines or client requirements) Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Wellbeing benefits (including 24/7 online GP and mental health support), Employee Assistance Programme, discounted family health / dental insurance / eye tests, cycle-to-work scheme Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight (#ZEROe) to cleaning up space, sustainability is at the heart of our purpose. So, what’s your next change? Space Digital - Connected Intelligence is seeking an experienced Programme Manager to lead the Ground Segment Programme for the next phase of the UK Military's Satellite Communications System. Taking full accountability for this critical scope of work, you will oversee a Project Management Office (PMO) and have up to four Project Managers reporting directly to you. This is a high-impact leadership role where you will drive delivery, foster cross-functional synergies, and ensure absolute adherence to schedule, budget, and quality standards. Lead multi-function project teams to deliver the Ground Segment Programme OQOTOC (On Quality, On Time, On Cost), building cross-functional relationships to maximise synergies. Oversee all programme execution, implementing robust integrated planning, scope baselining, strict change control, and comprehensive reporting solutions. Exercise full budgetary management, taking responsibility for the overall programme expenditure against the allocated budget. Drive personnel and resource management across the programme, providing direct leadership and direction to Project Managers and the PMO. Identify non-quality issues and root causes, driving rapid resolution and ensuring continuous improvement lessons are embedded into future processes. Ensure the programme strictly complies with Health and Safety regulations, making the well-being of all personnel paramount. Experience of programme management in complex defence or communications environments, with expertise in integrated planning, scope, and schedule management. Experience of directing PMO structures, leading teams, and stakeholder management to build beneficial relationships with military or government customers. Experience of large-scale budgetary management combined with strong financial acumen. Commitment to ethical conduct, ensuring full compliance with Airbus Defence and Space Ethics & Compliance policies and Business Management Systems. Not a 100% match? No worries! Airbus supports your personal growth with customised development solutions. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To ‘opt in’, just select the option during your application submission and our Talent Acquisition team will contact you. LI:MF1 This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Permanent Experience Level: Professional Job Family: Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. #J-18808-Ljbffr

Clinical Solutions is a technology & information solutions business focused on helping doctors, nurses, and other health care professionals. Our product portfolio spans market-leading solutions in Clinical Reference, Advanced Clinical Decision Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care delivery, patient experience, and financial outcomes. This role has strategic ownership of product marketing and market execution for Mytonomy, Patient Education and Care Planning within the North American healthcare provider nursing market. The Senior Marketing Manager will shape and deliver marketing strategy that builds brand awareness, generates demand, supports customer engagement and contributes to commercial outcomes. While accountable for these specific solutions, the role works closely with the Director of Marketing, Nursing, NOAM to align with the broader Nursing marketing strategy and support connections across other Nursing products and relevant enterprise offerings. • Owning and helping shape the NOAM (North America) product marketing strategy for Mytonomy, Patient Education and Care Planning, in alignment with the broader Nursing portfolio direction established by the Director of Marketing, Nursing, NOAM, connecting plans and investments explicitly to defined business and commercial outcomes., • Partnering closely with the Director of Marketing, Nursing, NOAM to align product-level plans, priorities and execution with the broader NOAM Nursing marketing strategy, and to identify opportunities to connect Mytonomy, Patient Education and Care Planning with other Nursing products and relevant enterprise offerings., • Leading and executing marketing programs for their products against defined targets, including new customer acquisition, lead generation, revenue and migration, while bringing forward recommendations and influencing priorities, not only timelines., • Framing market problems and opportunities using customer insight, market conditions, competitive intelligence, sales feedback and performance data before recommending solutions or investment choices., • Planning and executing integrated digital and in-person activities, including email, marketing automation, webinars, paid advertising, social media, content marketing and conferences, tailored to priority buyer and user personas and coordinated with broader Nursing marketing priorities where appropriate., • Driving thought leadership and digital content strategies across SEO-optimized content, webinars, social media and content syndication, positioning the solutions in relation to nursing workflow, patient education and care planning needs., • Partnering with the Director of Marketing, Nursing, NOAM to identify opportunities to connect Mytonomy, Patient Education and Care Planning with other Nursing products, the broader physician portfolio and relevant enterprise offerings, ensuring a coordinated and consistent approach to the healthcare provider market., • Supporting relationships with key organizations, business partners and content development partners, building trust and identifying opportunities to strengthen market impact., • Developing and executing event and trade show strategies for priority persona groups, showcasing Mytonomy, Patient Education and Care Planning., • Developing digital and physical collateral, landing pages, campaign creative and sales enablement materials in partnership with the center of excellence., • Developing targeted, value-based messaging grounded in a deep understanding of the clinical nursing environment, customer needs, buying processes and target personas., • Managing the marketing budget and related priorities and investments, making clear recommendations and adjusting direction when evidence indicates a stronger path to results., • Gathering market intelligence, client feedback and competitive insight to inform the positioning and prioritization of Mytonomy, Patient Education and Care Planning, and share relevant insights with the Director of Marketing, Nursing, NOAM to support broader portfolio planning and decision-making., • Contributing customer and sales insight to the product requirements process and constructively challenge assumptions where market evidence indicates a different need or opportunity., • Defining meaningful success measures before work begins, including engagement, pipeline contribution, conversion and other agreed business outcomes. Regularly assess whether programs are delivering the intended result and course-correct, change or recommend stopping activity where needed., • Providing the Director of Marketing, Nursing, NOAM with clear and regular reporting on program performance, market response, customer and sales insight, business impact, risks, opportunities and recommended actions, enabling portfolio-level visibility, coordination and decision-making., • Connecting insights and performance across initiatives, optimizing for portfolio and business impact rather than evaluating campaigns in isolation., • Collaborating across Elsevier marketing groups and stakeholders to maintain brand standards and a consistent client experience, working with the Director of Marketing, Nursing, NOAM to support alignment across product, portfolio and enterprise marketing priorities and representing marketing as a strategic business partner rather than a service function., • Enabling the sales force with clear segmentation, product messaging, competitive positioning, collateral and timely knowledge transfer specific to Mytonomy, Patient Education and Care Planning, while aligning with broader Nursing and enterprise-level narratives where relevant., • Creating clarity across differing priorities, lead cross-functional conversations with confidence and align stakeholders around a shared direction., • Have 8+ years of integrated marketing experience, including direct marketing, thought leadership and content marketing, public relations and events. Bachelor’s degree or equivalent required. MBA highly valued; clinical credentials are a plus., • Experience developing and maintaining marketing strategies that support organizational and commercial objectives., • Have Healthcare provider or hospital marketing experience preferred, with a track record of measurable impact on awareness, lead generation, engagement and business outcomes., • Experience leading major marketing campaigns, product launches and integrated programs across digital and in-person channels., • Display understanding of customer and market dynamics, competitive context and requirements., • Have an understanding of buying processes and buyer personas within healthcare providers, particularly in nursing workflow, patient education and care planning., • Experience influencing cross-functional stakeholders and decisions without direct authority, including in ambiguous or fast-moving situations., • Able to travel around 10% of the time. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive A global leader in information and analytics, we help researchers and healthcare professionals' advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates. #J-18808-Ljbffr

About NOVENCO Building & Industry At NOVENCO Building & Industry, we combine Danish engineering excellence with innovative solutions that make buildings safer, more energy efficient, and environmentally responsible. In the UK, we design, install, and maintain life safety smoke ventilation systems and energy-efficient airflow solutions across commercial, industrial, healthcare, education, and public sector facilities. As our UK business continues to grow, we're looking for a commercially minded Finance Manager to strengthen financial performance and support strategic decision-making. Delivering profitable engineering projects requires more than accurate financial reporting. It requires strong commercial insight, disciplined project financial management, and the ability to identify risks before they impact business performance. As our Finance Manager, you will partner directly with the UK Managing Director and leadership team, supporting financial planning, project performance, forecasting, and commercial decision-making across the UK business. Working closely with Group Finance in Denmark, you’ll help strengthen financial governance while improving profitability, forecasting accuracy, and operational performance. This is a standalone finance leadership role with significant autonomy and visibility across the business. • Partner with the UK Managing Director and leadership team to improve commercial performance by delivering monthly reporting, financial insights, and actionable recommendations across the UK business., • Lead forecasting and budgeting across revenue, order intake, project performance, SG&A, and annual business planning, improving financial visibility and decision-making., • Perform monthly P&L variance analysis against budget and prior year, identifying key financial drivers and recommending actions that improve profitability., • Drive monthly project financial reviews with Project Managers, strengthening project budgeting, WIP management, cost control, forecasting accuracy, and financial discipline across multiple live engineering projects., • Review customer contracts, including JCT contracts, purchase orders, milestone payments, retention clauses, variations, and commercial agreements, identifying financial and contractual risks before project acceptance., • Collaborate with Project Managers, Sales, Operations, and Group Finance to ensure contractual obligations, payment terms, change controls, valuation of variations, milestone billing, and project documentation are effectively managed throughout the project lifecycle., • Coordinate payroll, VAT submissions, statutory reporting, external auditors, accountants, and insurers while ensuring accurate reporting between the UK business and Group Finance in Denmark., • Support selected HR administration, office operations, compliance activities, and continuous process improvements that contribute to the ongoing growth of the UK organisation. We're looking for someone who can combine strong financial expertise with commercial thinking and a business partnership mindset. You’ll likely bring: • Qualified or part-qualified ACA, ACCA, CIMA or equivalent professional qualification., • Experience within engineering, construction, manufacturing, or project-based environments where project profitability and commercial performance are key drivers., • Strong understanding of financial planning, forecasting, budgeting, project accounting, WIP, cost control, and financial reporting., • Confidence in partnering with senior stakeholders and translating financial data into practical business recommendations., • The ability to work independently in a standalone finance role while collaborating effectively with international colleagues., • Advanced Excel skills and experience with ERP systems (IFS experience is a plus)., • A proactive mindset with the confidence to challenge assumptions, improve processes, and drive continuous business improvement. Imagine reviewing a major engineering project before contract approval. During your financial assessment, you identify retention clauses, milestone payment risks, and commercial exposures that could significantly delay project cash flow. Working closely with the UK Managing Director and Project Manager, you recommend revised commercial terms before project acceptance. As a result, the project begins with stronger financial controls, improved cash flow visibility, reduced commercial risk, and greater confidence in long‑term profitability. This is the type of commercial partnership and financial leadership you’ll bring to the role every day. • £55,000–£65,000 annual salary, depending on experience., • Car allowance., • 25 days of annual leave plus bank holidays., • Healthcare scheme (after qualifying period)., • Life Assurance and Critical Illness cover., • Pension scheme., • Cycle to Work scheme., • Company laptop and mobile phone., • Professional development through NOVENCollege., • The opportunity to influence financial performance as part of the UK leadership team while working closely with an international finance function. You’ll be based full-time at our Bowerhill, Melksham office, reporting into the UK Managing Director while working closely with Group Finance in Denmark. This is a standalone finance role with no direct reports, offering significant autonomy and the opportunity to shape commercial decision‑making across the UK business. NOVENCO Building & Industry UK Ltd is proud to be an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. #J-18808-Ljbffr