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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

International Beverage is a dynamic global drinks company, established in 2006 as the international arm of ThaiBev. We specialise in building distinctive, premium brands for global growth - led by our award‑winning Scotch whiskies and complemented by some of the world’s fastest‑growing beers, spirits and liqueurs. Our portfolio includes Old Pulteney, Balblair and Speyburn single malt Scotch whiskies, Hankey Bannister blended Scotch whisky, Caorunn Gin, Phraya Rum, Larsen Cognac, The Reid Vodka and Cardrona Whisky. Across blending, distilling, sales, marketing and our business support teams, our people bring expertise, passion and a commitment to living our values: Collaboration, Caring for Stakeholders and Creating Value. We are proud to be recognised as a Great Place to Work - where people can grow, innovate, and thrive. About The Role To lead the planning and execution of corporate and consumer communications strategy for International Beverage, supporting all key brand moments, product launches, events and partnerships across the company’s premium spirits portfolio. Main Responsibilities • In consultation with Brand Managers, lead the brief and manage the creation of PR toolkits and media activation materials for all Scottish brands, whilst also offering ad hoc tactical support for Larsen, Cardrona and Thai brands., • Ensure all brand focuses are effectively and efficiently communicated to internal communications, channel marketing team and other key stakeholders to exploit potential media opportunities and ensure our position on reputational issues is consistent., • Provide strategic input into the development of the media outreach strategy and manage all associated activity with agency partners such as press drops, press trips and media events., • Partner with global community of PR managers to co-ordinate execution of plans and wider PR efforts, considering global and local priorities., • Maintain close relationships with key journalists across the most important consumer, business, and industry titles to identify pitching opportunities, secure coverage and make International Beverage Ltd the ‘go to’ commentators., • Develop group content calendars to keep both brand and corporate campaigns visible on group platforms such as website and LinkedIn across their lifecycle., • Own the delivery of the annual corporate communication strategy including direct day-to-day management of the PR agency, delivery of the corporate content strategy and responsibility for content on web and social platforms., • Support the execution of influencer marketing strategy for all tiers of influence (micro, mid-tier, and top-level influencer engagement)., • Campaign management tasks such as maintaining a database of influencers, populating a gifting log, and ensuring regulatory process is followed., • Monitor the media and manage compliance with governance., • Support the development of the PR and influencer toolkit and guidelines to drive tonal consistency in advocacy activities across international markets., • Lead the content strategy and content creation of brand e-shots to consumer databases., • Manage and own your professional development in order to achieve your work objectives and your career and personal goals. About You • Proven experience in a traditional PR, digital PR and/or Content Marketing within an agency environment., • Proven experience supporting on the running of PR programmes with activities including media relations, content creation, press events/trips, ideas generation, and project management., • Self-motivation and commitment to providing impactful communication consumer brands., • Preferred: qualified to degree level. Package • 35 days holiday, • Health cash plan, • Life assurance, • Product allowance and staff discount, • Early finish on Friday Why International Beverage At International Beverage, we take pride in fostering a workplace culture that goes beyond the ordinary. Our commitment to employee well-being is reflected through our Employee Assistance Program (EAP), providing comprehensive support for personal and professional challenges. Enjoy the convenience of free parking and take advantage of our cycle-to-work scheme, encouraging a healthy and sustainable commute. We prioritise your health with a range of well-being initiatives and ensure our employees are valued through offering the Real Living Wage. At the heart of our corporate social responsibility, engage in meaningful charity and volunteering activities, contributing to the communities we serve. Become a brand ambassador through our exciting program, offering opportunities to travel and participate in exclusive events. Join us at International Beverage, where every day is an opportunity to make a difference, and our brand events exemplify why it's truly great to work with us. We prioritise diversity, inclusion, and respect. We are committed to cultivating a workplace where differences are celebrated, and each individual feels heard and appreciated. We believe in keeping it simple: diversity is our strength, inclusion is our culture and, respect is our foundation. #J-18808-Ljbffr

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible We are looking for Business Development Manager focused on new business acquisition, with occasional account stewardship activities. You will be responsible for delivering profitable new business growth of Leisure CryoEase Systems and or Leisure gases cylinder supply via Air Products direct or agents of Air Products. As the Leisure BDM you will be responsible for all elements of the new business acquisition including the on-site equipment survey and should network effectively with colleagues from all other business functions including Sales Support, Planning & Distribution, Engineering, Credit Management, Marketing, Account Management teams all business support teams and working parties as required. • Proactive sales of Leisure CryoEase Systems and Leisure cylinder gases to new customers, through the development of product and market knowledge in the Leisure and Licensed drinks gases market sectors we serve., • Achievement of personal revenue, volume and profitability targets., • Active management of key Leisure customer pre-defined by the Leisure Business Manager, including price negotiations, re-contracting, winning organic growth opportunities and general account query resolution., • Compliance with standard installation guidelines for Leisure CryoEase Systems to ensure adherence to Air Products safety policies and costs are maintained within pre-evaluated guidelines., • Use of CRM tool to maintain a healthy prospect pipeline, record call activities and process new business acquisition., • Field based activities are expected to equate to approximately 75% of the BDM’s time., • Strong commercial focus and good negotiations skills are essential., • Demonstrable track record & prior experience of new business sales experience in a business to business environment., • Self-motivated and self-directed with a desire and proven ability to achieve within a target driven environment., • Possession of a driving license valid in the UK., • Good team skills and capability of successfully developing win/win situations with peers., • High energy individual, willing to travel extensively within allocated area to maximize effective use of time., • Use of IT to enhance communication, business analysis and growth opportunities, which include but not limited to: Microsoft Office, CRM tool, SAP and Pricing tools. #LI-MN1 Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world. Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. To our colleagues, we are valued and respected teammates. To our customers, we are partners in creating value. To our communities, we are caring, involved neighbors and committed stewards of the environment. Air Products is in every corner of the globe. Our team has over 21,000 people in over 50 countries, and we are one of the world's leading industrial gas companies. We can offer opportunities like no other―and as we grow, so can you. #J-18808-Ljbffr

You will oversee planning, implementation and reporting of marketing campaigns, working with the wider marketing team, revenue. The Scotsman Group in Glasgow leads a diverse portfolio of venues across Scotland and seeks a Marketing Manager for the Hotel & Accommodation division.

You will plan, implement and report on all marketing activities, collaborating with the marketing and revenue teams to drive brand awareness, loyalty and direct bookings. The Scotsman Group is seeking a Marketing Manager for the Hotel & Accommodation division, based in Glasgow with regular travel to

Veterinary Receptionist - Airdrie.Part Time Veterinary Receptionist - Fixed Term Maternity Cover.Here at Airdrie VetsforPets, we are looking for a part-time Veterinary Receptionist to cover 12 months fixed term maternity leave with at least 1 year experience to join our team, starting early December

Part Time Sales Advisor - Bellshill - Plumb Centre - 20 hours.Our branches are open Monday to Saturday (Sat.Working pattern will be discussed at interview stage.Wolseley Group - a leading specialist trade merchant across the UK and Ireland that puts customers at the heart of everything we do.Build s

Our client, a highly regarded, forward thinking, professional services Accountancy firm, who continue to expand, seek to recruit a suitably experienced Restructuring Senior Case Administrator/Senior Insolvency Administrator.With strong technical and case handling experience, gained from another UK A

Our programme includes: Industry-leading Digital Marketing qualification from DMI Training across SEO, PPC, social media, content, and email marketing Practical assessments to build your marketing portfolio Professional CV and LinkedIn support Interview preparation Dedicated recruitment support unti

Brightwork are looking for Forklift Truck Drivers and Warehouse Operatives with Material Handling Equipment experience for our established client in Uddingston.You will require an in-date Forklift Licence to be considered for this role.Your Time at Work The role will operate on a two-week rota

Autism Practitioners (Support Workers) – South West Area (Carluke, Lanark, Biggar, Lamington) Pay Scale: Starting at £13.Full Time & Part Time positions available Weekend only contracts available Reference: SA1239 Please note that we are unable to offer visa sponsorship for these roles Looking fo

Class 2 Driver / Warehouse Operative Location: Coatbridge, ML5 4RP Salary: £32,610 per annum + paid overtime Hours: Monday to Friday, 5am – 2.Holiday: 30 days' paid holiday per year, plus bank holidays We are looking for a reliable and hardworking Class 2 Driver / Warehouse Operativ

Job Description Package Description: /n The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Support Worker /n The Nation

Job Description The Vacancy /n Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? /n Do you want to be the best and to be part of a wonderful team who display a huge

Develop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. If you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there. The ITOL Recrui

Exciting Receptionist Opportunity in Glasgow! Our client is seeking a dedicated and personable Receptionist to join their team on-site in Glasgow.This is a fantastic opportunity for an individual with a passion for providing exceptional customer service while supporting workplace operations! Posit

Manage incoming calls and direct enquiries to the appropriate team members.

You’ll have at least two years’ experience in a digital marketing role, be degree‑qualified (or equivalent), and confident working directly with clients. In 2026, Whitewall Marketing enters an exciting new chapter as an employee‑owned agency. SEO, PPC, paid social media and email marketing.

Ocorian in the United Kingdom seeks a Corporate Administrator to deliver high-quality corporate administration and company secretarial services for clients in the insurance sector.You will support governance, regulatory compliance, and records management while ensuring a premium client experience.Yo

A varied and responsible position providing administrative support to the Client Partner and property management team.Working with the Client Partner, the team is responsible for managing the Clients property portfolio, with a focus on delivering excellent service and maintaining strong occupier rel

GXO Logistics is seeking a People Administrator to join our site in Motherwell, Scotland, to oversee HR and payroll activities and support employees throughout their career journey.This full-time, permanent role runs Sunday to Thursday (5 nights) with hours 20:30–06:00, offering a salary up to £3

A leading environmental consultancy in East Kilbride is looking for an Asbestos Administrator to support its growing team.This role is pivotal in providing administrative and coordination support within the Asbestos team, ensuring effective communication and documentation.Candidates should possess s

Are you an experienced Surveying Administrator with excellent organisation skills, strong attention to detail and a background in property, surveying or professional services administration?.We’re looking for a proactive and highly organised Surveying Administrator to join an established business

The Co-operative Retail Logistics is hiring Warehouse Operatives at our Newhouse depot.You will pick and pack stock across frozen, chilled and ambient categories, load and unload deliveries, and move products to the correct areas within the warehouse while working to daily targets.

Billing Administrator (12-month fixed term).This role is key to ensuring our customers are accurately invoiced, queries are efficiently resolved, and accounts are managed with precision.You will play a vital part in helping Dalkia maintain its industry-leading reputation and delivering exceptional s

Answer queries from the Customer Service Team and directly from customers promptly. Manage recruitment process with Store Managers in direct communication with candidates - screening applicants, interviewing candidates, extending job offers and issuing contracts.

A leading service provider in Rutherglen, Glasgow is looking for a Billing Administrator for a 12-month fixed term.The role involves ensuring accurate invoicing, resolving queries, and managing accounts with precision.Candidates should have strong administration skills, work well in teams, and exhib

Select how often (in days) to receive an alert: Create Alert.Location: Bellshill,Scotland,United Kingdom.At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation

East Dunbartonshire Leisure & Culture Trust, acting on behalf of East Dunbartonshire Council, invites applications for a Receptionist (Part time 10 hours per week).The post reports to the relevant service and supports admissions, bookings and information provision at local leisure centres.PVG/Disclo

Hamberley Care Homes is recruiting a Receptionist for Milngavie Manor to manage the front desk, greet visitors, and handle calls.The role requires a friendly, professional demeanor and good computer skills.You will be the first point of contact for residents and visitors, helping ensure a welcoming

A growing marketing firm in Glasgow is seeking a passionate Junior Marketing Assistant to support the marketing team in campaign execution and content creation. This role offers a unique opportunity to kick-start a career in marketing with a focus on personal and professional development.

Are you eager to start your career in Sales and Marketing? Do you have a passion for building relationships and delivering excellent customer service? Were looking for a driven and enthusiastic Trainee Marketing Assistant to join our growing team in Glasgow!. About the job Trainee Marketing Assistan

As a Junior Marketing Assistant, you’ll work closely with the marketing and sales teams to support a variety of campaigns and projects. Are you creative, ambitious, and ready to start your career in sales and marketing? We're looking for an enthusiastic Junior Marketing Assistant to join our growi

We Love Sales in Glasgow is seeking a Marketing Assistant to join our lively city-based team. This entry-level position offers weekly commission-based pay and a clear route into more senior marketing roles.

A dynamic marketing firm in Glasgow is seeking a creative Junior Marketing Assistant to support various sales and marketing campaigns. Ideal candidates will have excellent organizational skills, be proactive, and have a keen interest in marketing.

Genuine curiosity about how marketing and customer behaviour work. No formal marketing background required — full training given. A genuine route into more senior marketing roles.

Make a difference before day one - Help great people join a great cause!.At Sense Scotland, we believe everyone deserves the opportunity to live a meaningful, independent life and achieve their ambitions.Every day, our dedicated colleagues provide life-changing support to individuals across Scotland

Fancy a career where no two days are the same? We're on the hunt for a bubbly, ambitious Junior Marketing Assistant to help bring our brand to life on the doorsteps of Glasgow. It's a hands‑on introduction to the world of marketing and promotions — perfect if you love chatting to people, thinkin

Search Consultancy LTD is seeking a reliable Warehouse Operative to join a busy day shift and support core warehouse operations.You will perform picking, loading, stacking, and stock checks in a fast-paced environment while upholding health and safety standards.The role is full-time, Monday to Frida

GCIL South Lanarkshire is advertising a Male or Female Child Support Worker to assist a nonverbal child with Autism, Pica and Learning Disabilities in the Cambuslang area.You will provide one-to-one care at home and in the community, including personal care and social activities.The role includes at

Entry Level Sales & Marketing Assistant. Our client is looking for an enthusiastic and motivated Entry Level Sales & Marketing Assistant to join their growing Glasgow team. As an Entry Level Sales & Marketing Assistant, you will represent client campaigns, engage with customers and help increase bra

Strong understanding of marketing principles, brand management, and marketing communications. Job Title: Events and Marketing Executive. The successful candidate will play a pivotal role in developing and implementing comprehensive marketing strategies to enhance visibility and drive growth for the

As Senior Marketing Executive, you’ll lead integrated marketing campaigns for our diverse portfolio of shows. Proven experience in marketing, preferably within the live entertainment, music, or events industry. The Marketing and Communications team at DF Concerts is made up of a diverse group of i

Proactive Recruitment Ltd are currently looking for Warehouse Operatives to join our client located in Coatbridge to cover Day Shifts and Back Shifts on a temporary ongoing basis, with view to becoming permanent for the right candidates.Duties include loading and unloading stock within the warehouse

Providing administrative support to our services and Associate Director.

You have previous experience within digital marketing;. Are you a strategic retail or shopping centre digital marketer? Are you looking for a marketing opportunity with a progressive, ambitious business?. We are recruiting for a Digital Marketing Executive based at a premier shopping centre located

When Marketing generates a lead, are you curious about what happens next?. SQL, an opportunity and ultimately a customer, and what Marketing could do to improve that journey?. You’ll take day-to‑day marketing ownership for one of our core business areas, working closely with the.