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SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4m homes and businesses across the North West. Our 2,400 colleagues manage the 13,000km of overhead lines, 44,000km of underground cables and thousands of electricity substations to keep power flowing and supporting green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem. We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference. Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker. A Fantastic Opportunity: Customer Transformation Business Analyst This a 12 month Maternity Cover. The Customer Transformation Business Analyst works with business stakeholders, colleagues, external partner organisations, and internal support teams to deliver solutions aligned with business strategies and needs. The role holder demonstrates informed knowledge of the business to resolve problems on an ongoing basis and possesses deep expertise in the business capabilities and product lines they support, alongside a detailed understanding of the directorate’s systems, processes, and operational landscape. What you'll be doing: Provide day-to-day leadership and support to a small Business Analysis team, ensuring delivery of high-quality outputs aligned to customer and transformation objectives. Coach and develop team members, building capability in customer-centred analysis, requirements gathering, journey mapping and service design. Manage team priorities and workload to ensure focus on agreed objectives and successful delivery. Assess ideas and improvement opportunities from users and stakeholders, developing impact assessments, options appraisals, risk evaluations and recommendations. Support the development of project mandates, business cases and other governance documentation. Gather, analyse and document business processes, capabilities, systems and requirements, working closely with business and technical stakeholders. Lead requirements elicitation and management activities, translating business needs into clear functional and non-functional requirements. Produce and maintain analysis deliverables, ensuring alignment with agreed standards, methodologies and best practice. Develop stakeholder engagement approaches and facilitate workshops, interviews and feedback sessions. Plan and support user acceptance testing, including test scenario development, execution and outcome review. Maintain process documentation and reusable knowledge assets, supporting continuous improvement and knowledge sharing. Support change implementation activities, including pilots, cutovers, issue management and post-implementation review. Contribute to the use of business analysis and process modelling tools and techniques to support service improvement. Manage relationships with third-party telephony suppliers, ensuring successful delivery of customer-focused change initiatives through effective requirements management, testing, financial oversight and stakeholder engagement. What you'll need: Significant experience in a Business Analysis role, including requirements elicitation, process mapping, task analysis and translating business needs into effective solutions. Experience supporting business change, service improvement and technology-enabled transformation programmes. Strong understanding of business processes and service delivery, with the ability to identify, evaluate and implement improvement opportunities. Strong stakeholder management skills, including experience working with senior leaders to shape decisions and drive outcomes. Experience gathering, analysing and interpreting customer, business and operational insights to inform service improvements. Proven ability to produce high-quality business analysis artefacts, including requirements documentation, impact assessments, options appraisals and business cases. Experience translating high-level business requirements into detailed functional and non-functional requirements and supporting their delivery through to implementation. Understanding of business change delivery, including dependencies, risks, testing, implementation and benefits realisation. Knowledge of business analysis tools, techniques and methodologies, and the ability to apply them appropriately to different scenarios. What we're offering: We value your expertise. In return, you’ll receive: An annual bonus scheme Twenty-five days annual leave plus bank holidays Private healthcare An employee rewards portal offering discounts on several well-known brands A market-leading contributory pension scheme * Employee assistance programme and opportunity for professional development through our L&D function. At Electricity North West, our people important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. Should you require any additional support with your application, or any adjustments please contact our Recruitment team. Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to nature of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS) and a Drug & Alcohol test. We reserve the right to close this vacancy early. We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable

The Office of the Secretary ("OTS"), which sits within the Firm's Legal function, partners with senior management, control groups, lines of business and corporate units to promote effective governance of the Firm.OTS operates primarily through teams located in New York City, London and Hong Kong.In

Draft and review private fund offering materials, partnership agreements and related private fund legal documentation. The ideal candidate should have experience in drafting and negotiating fund documents, side letters, placement agreements and related fund materials, and have the capability of work

Support major incident management, problem management, and post-incident review processes.

Take the next step in your career with us.Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.We believe that when our great people work together and support one another, our clients receive the best solutions.

What can Five Education offer you? • Check out our Google reviews for one of the best supply experiences in Bristol! We offer free specialised training in areas such as Team Teach, Makaton, PMLD/SLD Awareness, Autism Awareness, and more • Free DBS (refunded when you work 20 days) • Recommen

Position Title: Personal Assistant (Females Required) Location: Bamber Bridge, Preston Pay: £14.Hours: Average: Bank worker(some shifts are 24 hours long, including a sleeping night, running from 08.Job Reference: SOLOKNS About Me I am a young at heart 55-year-old, independent person living in my o

Customer Service Advisor needed for a temporary, on-site role assisting the public with inquiries, operating computer systems, and handling face-to-face, electronic, phone, and email communications.Requires excellent organizational, accuracy, and communication skills.

Seeking a Legal Assistant for a Commercial Property team to provide high-level legal advice and assistance to clients, manage caseloads, and ensure efficient client service.

Seeking a Customer Service Advisor to handle customer inquiries via phone and written correspondence, ensuring a positive customer experience.This role reports to the New Connections Manager.

Document Controller needed for a regional contractor in Corby/Northampton, with a salary of £30k-£36k.

Seeking a Litigation Secretary/Paralegal to provide administrative support to a Dispute Resolution team, focusing on file management, document preparation, and client communication.

Experienced conveyancing assistant needed for a Yorkshire firm.Responsibilities include searches, exchanges, and mortgage reports.

Bi-Lingual Customer Service Advisor (German Speaking).Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Liverpool City Centre (Office based with a hybrid model).Are you an experienced Bi-Lingual Customer Service Advisor(English xwzovoh & German S

Seeking an energetic and customer-focused Customer Service Advisor for a 4-month contract.Responsibilities include handling inquiries, promoting products, managing bookings, and resolving customer issues across multiple channels.

Seeking a Personal Assistant to support Directors in a fast-growing e-commerce company, managing diaries, travel, and general support.Requires strong IT skills and excellent organization.

Our client is based in Southampton and are looking for an experienced Family Legal Assistant to join their busy and supportive team.This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in delivering exceptional administrative and client support.Support

Assisting fee earners with homes sales, reviewing documentation, and managing completion formalities.

Seeking a confident and experienced Customer Service Advisor to handle customer orders, resolve issues, document interactions, and provide excellent customer experiences.

Legal Personal Assistant needed to provide support to partners and fee earners in a legal practice.Responsibilities include financial support, event coordination, and client communication.

Seeking a Legal Administrator to manage remortgage cases from instruction to completion, communicating with clients, updating systems, and resolving issues.Offers training, progression, and benefits.

Supports the KM & L&D team with knowledge tools, resources, and training, working with lawyers and HR to keep knowledge practical.

Legal Assistant needed for a full-time role in Residential Conveyancing, assisting fee earners with property files, client communication, and administrative tasks.

Document Controller needed for a regional contractor in Corby/Northampton, with a salary of £30k-£36k.

Personal Assistant role supporting the CEO and Executive team by managing diaries, preparing for meetings, coordinating travel, and handling confidential matters in a fast-paced environment.

Provide 1:1 personal care and support to a young man with Duchenne Muscular Dystrophy, assisting with daily living, social activities, and healthcare routines.

Coordinates and controls project documentation, ensuring accuracy, compliance, and accessibility throughout the project lifecycle.

Manage document control for construction projects, ensuring accuracy and compliance. Responsibilities include document management and communication with stakeholders.

Have the right to work in the UK (and documents to support this). Submit the required documents depending on the vehicle you will deliver with.

Have the right to work in the UK (and documents to support this). Submit the required documents depending on the vehicle you will deliver with.

Have the right to work in the UK (and documents to support this). Submit the required documents depending on the vehicle you will deliver with.

Have the right to work in the UK (and documents to support this). Submit the required documents depending on the vehicle you will deliver with.

Have the right to work in the UK (and documents to support this). Submit the required documents depending on the vehicle you will deliver with.