Assistant Transport Manager
hace 5 días
Croydon
Assistant Transport Manager - Supply Chain & Logistics - Croydon - Up to £50,000 \n About the Company \n Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas. \n This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service. \n The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills. \n Assistant Transport Manager - The Details \n\n • Salary of £50,000 per annum\n, • Full-time, permanent position\n, • Monday to Friday, 43 hours per week\n, • Early morning start at 4:30am\n, • Based in Croydon\n, • Opportunity to lead and develop a large driver team\n, • Key role within a busy and growing transport operation\n, • Opportunity to make a significant contribution to operational performance and service delivery\n\n Assistant Transport Manager - Requirements \n\n • Previous experience in a busy transport environment, including the management of a large driver team\n, • Proven experience managing drivers within a time-critical, multi-drop delivery operation\n, • Experience within fresh produce, food distribution or another time-sensitive delivery environment would be advantageous\n, • Strong leadership skills, with the ability to motivate, manage and develop a team of drivers\n, • Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines\n, • Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs\n, • Ability to remain calm, professional and diplomatic when managing challenging situations\n, • Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management\n, • Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment\n, • A proactive approach, with the ability to work independently and take ownership of daily operations\n, • A strong understanding of driver compliance, health and safety requirements and operational procedures\n, • IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems\n, • Experience using route management, vehicle tracking or driver monitoring systems such as Samsara\n, • Good knowledge of Central London and the surrounding delivery areas\n, • Full, clean UK driving licence\n\n Assistant Transport Manager - Responsibilities \n\n • Support the Transport Manager with the day-to-day management of the driver operation\n, • Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers\n, • Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly\n, • Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly\n, • Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently\n, • Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner\n, • Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary\n, • Manage driver investigations and performance-related matters, ensuring issues are handled fairly and consistently\n, • Support driver recruitment, conduct interviews and coordinate the induction of new drivers\n, • Ensure all drivers comply with operational procedures, company standards, health and safety requirements and relevant regulations\n, • Manage driver uniform requirements, including ordering, stock control, allocation and maintaining appropriate standards\n, • Oversee driver holiday requests and ensure sufficient cover is maintained to meet operational requirements\n, • Monitor driver and route performance, identifying opportunities to improve productivity, efficiency and service levels\n, • Work closely with the Transport Administration team to support effective route planning, driver allocation and daily operations\n, • Liaise with the Driver Trainer to arrange training and inductions for new drivers, as well as refresher training for existing team members\n, • Work collaboratively with Customer Service, HR, Sales and other departments to resolve driver, route and delivery-related matters\n, • Use operational data and systems, including vehicle tracking and driver monitoring technology, to review performance and identify areas for improvement\n, • Manage driver phones and associated systems, ensuring devices are maintained, updated, correctly allocated and operational, including FFO, Android and Samsara facial recognition requirements\n, • Liaise with the Fleet Manager regarding vehicle cleanliness, servicing, defects and other fleet-related issues\n\n About Us \n Detail2Recruitment acts as an employment agency in respect of this position. 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