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Position:Dutch Speaking Customer Service Advisor Operating hours:Monday Friday 8am 5pm Location:Fountainbridge, Edinburgh Salary:£26,800 Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: * 33 days annual leave * Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more * Employee well-being... ZIPC1_UKTJ

FRENCH SELECTION (FS)\n\nGroup Travel Operations Specialist\nLocation: Edinburgh\nHybrid work after probation\nSalary: up to £32,000 per annum depending on experience\nRef: 5509I2\n\nTo apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5509I2\n\nThe company:\nA fast-growing DMC delivering tailor-made group travel across the UK and Ireland. Known for its expert teams, vibrant culture, and seamless service, it offers a dynamic environment where client focus and attention to detail drive success.\n\nMain duties:\nYou will manage all aspects of inbound group travel bookings for clients, ensuring accurate itineraries, supplier coordination, and seamless delivery.\nYou will collaborate with Business Development and suppliers to provide tailored solutions, negotiate rates, and maintain strong client and supplier relationships.\n\nThe role:\n- Oversee European inbound group bookings, ensuring itineraries and services are accurately planned and delivered\n- Work closely with Business Development to understand client needs and provide customised travel solutions\n- Negotiate with suppliers to secure the best rates and products without compromising quality\n- Build and maintain strong, lasting relationships with clients and suppliers\n- Keep all bookings, confirmations, rooming lists, and payments accurate and up to date in the system\n- Proactively solve issues, adapt to changing situations, and maintain high attention to detail under pressure.\n\nThe candidate:\n- Previous experience in tour operations or working for a DMC is mandatory\n- Fluent in Italian or French would be an advantage but is not essential\n- Knowledge of destination within the UK and Ireland would be great\n- Excellent communication and organisation skills\n- IT literate (MS Office)\n- Able to work as part of a team as well as to take initiatives\n\nSalary: Up to £32,000 per annum depending on experience\nIf your salary expectations are slightly higher, please do apply and let us know as we could consider this depending on relevant experience.\n\nFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Are you skilled in speaking a different language? \n\nDo you enjoy helping customers solve problems whilst giving the best service? \n\nIf you answered yes to those, this could be a great fit! \n\nCustomer Service Advisor - Languages needed - Dutch, German, Portuguese, French or Polish. If you speak one of these languages, get in touch. \n\nLooking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - Special Language Speakers to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels.\n\nThis is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment.\n\nThe Role\n As Customer Service Advisor - Special Language Speakers you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care.\n\nLocation: Edinburgh (1 Lochrin Square)\n Hours: Full-time, 37.5 hours per week\n Salary: £26,800 + monthly incentives\n\nKey Responsibilities\n\nDeliver high-quality customer service via phone, chat, and email in both German and English\nHandle customer queries and resolve issues from start to finish\nWork in a fast-paced call centre environment, managing multiple interactions at once\nCommunicate clearly and confidently across all channels\nMeet and exceed KPIs and performance targets\nCollaborate with team members to improve service delivery and processesWhat We're Looking For\n\nPrevious experience in customer service, ideally within a call centre\nFluent in German and English (written and spoken) - essential\nStrong communication and problem-solving skills\nAbility to multitask and manage multiple chats efficiently\nComfortable working towards targets in a customer service environment\nPositive, adaptable, and eager to learnWhat's on Offer\n\n33 days annual leave including bank holidays\nMonthly performance bonus and referral incentives\nHealth cash plan and wellbeing support\nEnhanced family policies and life insurance\nHybrid working options (performance-based)\nOn-site gym and discounted fitness memberships\nOngoing training and clear career progression opportunities\nRegular team events, incentives, and recognition programmes#call centre and customer service\n\nCustomer Service Advisor - Special Language Speakers\n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

About Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\n\nCore Role Info - READ BEFORE YOU APPLY \nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 \nHours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Dutch.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\n\nWhat You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines.\n\nTake ownership of customer concerns, resolving travel-related issues end-to-end.\n\nCommunicate clearly and confidently across multiple channels.\n\nCollaborate within a supportive team to achieve KPIs and service targets.\n\nShare ideas to improve customer experience and internal processes.\n\nRepresent and represent the Trip.com culture in every interaction.\n \nWhat You'll Bring:\n\nPrevious customer service experience, ideally in a contact centre environment.\n\nFluent in English and Dutch (written and verbal).\n\nStrong communication and problem-solving skills, with resilience under pressure.\n\nAbility to handle multiple web chats with fast, accurate typing.\n\nConfident working towards and achieving KPIs / Targets.\n\nMotivated, adaptable, with eagerness to learn and grow.\n\nComfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n\nTravel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\n\n3 extra days for parents/guardians, plus long service leave after 10+ years\n\n$600 USD in Trip Coins annually to spend on your next adventure\n\nMonthly bonuses & $450 USD refer-a-friend scheme\n\nHealth cash back plan for dental, optical, physiotherapy, massages & more\n\nEmployee Assistance Program, wellbeing support & enhanced sick pay\n\nEnhanced family policies (maternity, paternity & adoption)\n\nLife insurance worth 4x your annual salary\n\nHybrid working options (based on performance)\n\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\n\nContinuous learning & genuine career development opportunities\n\nBirthday & service anniversary celebrations with gift cards and cake\n\nRegular team events, social activities, and recognition programmes.\n\nFun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture \nAt Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

FRENCH SELECTION UK Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. French speaking Travel Operations Executive Location: Edinburgh Hybrid working system after probation Salary: from £28,000 to £32,000 per annum depending on experience Ref: 5216FO To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5216FO The Company: A well-established international Tour Operator Main Duties: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland The Role: • Organise group trips according to clients' needs and submit relevant quotations, • Reserve all suitable services at competitive rates, • Handle inbound communications and respond accordingly, • Respond and deal to all queries in a timely and efficient manner, • Work with internal departments to ensure the business is run efficiently, • Gain continuous knowledge of holiday group requirements and offers, • Able to negotiate supplier rates and always buy at the best possible price, • Attend familiarisation trips, trade fairs and meetings as directed. The Candidate: • Fluent in French (written and spoken) essential, • Experience working with tour operators or similar service provider is essential, • Good knowledge of UK as a destination and its tourism products, • Positive, problem solver, confident and dynamic personality, • Good team player / Excellent communication skills, • Excellent attention to detail / IT literate Salary: from £28,000 to £32,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). xrnqpay We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

A global cabling solutions provider is seeking a Project Manager to oversee cable supply for significant projects across North Europe. The ideal candidate will have experience in project management and construction, possess strong organizational and problem-solving skills, and be fluent in Dutch and

A global travel service company in Edinburgh is looking for a Dutch Speaking Customer Advisor to provide exceptional service via phone, chat, and email. Candidates should have prior customer service experience and be fluent in both English and Dutch.

Customer Support Centre has expanded to include 15 global customer support centres worldwide. As a Customer Service Advisor, you’ll be the voice of Trip. Dutch Speaking Customer Advisor | Trip.

Dutch Speaking Customer Service Advisor Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts usually between 8am - 4.30pm Location: Edinburgh - Onsite, becomes hybrid if meeting KPIs after training Start Date: April/May 2026We are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a Dutch Speaking Customer Service Advisor. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in Dutch and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

Job Title: Dutch Speaking Customer Service Advisor Location: Edinburgh Salary: £26,800 per year Employment Type: Full Time, Permanent Fluent in Dutch? Love solving problems and making people smile? This is your chance to turn your talent into a career you'll love. We're looking for someone who thrives in a fast-paced environment and knows how to keep things running smoothly. Join a global leader and become the friendly voice that makes every customer interaction feel effortless. What You'll Do * Be the Hero: Manage customer accounts and keep everything on track. * Stay Cool: Handle high-volume calls without breaking a sweat. * Build Bridges: Connect with carriers and customers like a pro. * Deliver the Wow: Go above and beyond to make customers happy. * Solve Puzzles: Tackle challenges head-on and find smart solutions. * Make It Happen: Provide quotes, arrange bookings, and process payments accurately. * Juggle Like a Champ: Multitask with ease using top-notch tools. * Show Your Style: Represent the brand with confidence and professionalism. What We're Looking For * Great Communicator: Clear, confident, and friendly in every interaction. * Adaptable: You roll with the punches and thrive on change. * Detail-Oriented: Accuracy is your superpower. * Reliable: The team can count on you every time. * Problem Solver: Quick thinker who loves a challenge. * Team Player: Collaboration is your thing. * Culturally Aware: Inclusive and respectful in all interactions. * Decisive: You make smart choices and keep things moving. Ready to bring your skills to a role where every day is different? Apply now and let's make it happen! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age