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Position: Business Development Manager – Midlands\nJob ID: 3581/2\nLocation: Midlands Region\nRate/Salary: OTE £80,000 – £100,000\nBenefits: 25 days annual leave (rising to 27 after 3 years) + bank holidays, Group pension scheme (enhanced contributions after 3 years), Private medical insurance (after probation), Life assurance (after probation),\nType: Permanent, Full-Time\n\nHSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.\n\nThe below job description will outline this position of: Business Development Manager – Midlands\n\nTypically, this person will be responsible for developing and growing regional sales across the Midlands territory, managing key customer accounts, generating new business opportunities, and strengthening strategic supplier relationships within the electronic security distribution market.\n\nHSB Technical’s client is an established and well-regarded business entity operating within the electronic security distribution sector.\n\nDuties and responsibilities of the Business Development Manager – Midlands:\n\n• Account manage existing customers, driving increased revenue and market share.\n• Generate new business opportunities through proactive outreach and collaboration with internal sales support teams.\n• Re-engage lapsed accounts and identify new commercial opportunities within the region.\n• Conduct a minimum of 8 customer visits per week, independently or alongside strategic suppliers.\n• Attend trade shows and quarterly sales meetings as a key regional representative.\n• Maintain close relationships with Tier 1 and Tier 2 suppliers to align on customer strategy and growth plans.\n• Collaborate with internal support teams on reporting, account planning, and sales strategy.\n• Maintain accurate and up-to-date records within the CRM system.\n• Promote a culture of trust, performance, and integrity in all customer and internal interactions.\n\nQualifications and requirements for the Business Development Manager – Midlands:\n\n• Proven field sales experience within the electronic security distribution industry or similar technical sales environment.\n• Strong negotiation, communication, and presentation skills.\n• Commercial awareness with a clear understanding of profit-driven sales.\n• IT literate and experienced in using CRM and reporting tools.\n• Highly organised, numerate, and detail-oriented.\n• Sales qualifications or formal sales training (desirable).\n• Experience using Microsoft Dynamics and/or Salesforce (desirable).\n\nThis vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

CRM Manager - Customer Lifecycle & Insights\n\nHybrid (1 days in office)\n £45,000 - £50,000 \nWe're working with a fast-growing, commercially driven business undergoing significant transformation, backed by private investment and focused on long-term growth. \nThey're now looking for a CRM Manager to take ownership of the customer lifecycle, using data, insight and automation to drive customer growth, retention and revenue. \nThis is a key role where you'll move CRM beyond campaigns into a more strategic, commercially focused function that directly supports sales and customer development.\n\nThe Role\n\nOwn and optimise the end-to-end customer lifecycle across onboarding, growth, retention and reactivation\nBuild and deliver targeted CRM programmes to increase customer spend, frequency and engagement\nDevelop segmentation models using behavioural and transactional data\nTurn customer insight into actionable strategies for both marketing and sales teams\nPlan and execute multi-channel CRM campaigns (email, automation, digital touchpoints)\nOwn and improve automated customer journeys, testing and optimising performance\nDeliver personalised, data-led customer experiences across all touchpoints\nTrack and report on key metrics including retention, engagement and customer value\nWork closely with sales, marketing and tech teams to align CRM with wider business goals\n\nWhat We're Looking For\n\nExperience in CRM, lifecycle or retention marketing\nIdeally experience in a B2B or trade-focused environment\nStrong understanding of segmentation, automation and customer journeys\nExperience using CRM platforms such as HubSpot, Salesforce or Microsoft Dynamics\nData-driven mindset with the ability to turn insight into action\nCommercially aware with a focus on driving revenue and customer growth\nConfident working cross-functionally with sales and technical teams\n\nWhy Join?\n\nOpportunity to shape and own the CRM function in a growing business\nHigh-impact role with clear visibility across the organisation\nBacked by investment with strong growth plans\nCollaborative, fast-paced environment with real opportunity to progressAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.\n\nBy applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

This is a remote position.\n\nThis is a field-based role covering the Midlands region, with occasional visits to the office required.\n\nWhat you would do as our Service Business Development Manager – Midlands\n\nAs Service Business Development Manager, working closely with the UK Service Sales Manager and internal sales team, you will be responsible for driving profitable growth across the service portfolio in line with business targets and objectives within your designated region.\n\nYou will also:\n\nRetain and renew profitable service contracts while supporting the service coordination team.\n\nIdentify and secure new service contract opportunities with target customers across the region.\n\nPromote and sell the full range of service offerings.\n\nCarry out field-based sales activities, including regular customer meetings focused on cost savings, downtime prevention, service contract benefits, and converting new installations into ongoing service agreements (target conversion rate above 60%).\n\nMaintain accurate CRM records and work collaboratively with key account managers and service engineers.\n\nSupport joint business initiatives with colleagues and provide accurate sales forecasts to the UK Service Sales Manager.\n\nSkills and Experience Required\n\nWe are looking for someone with:\n\nProven experience in field sales, ideally selling service or maintenance solutions.\n\nStrong customer account management skills.\n\nExperience using Microsoft Dynamics or similar CRM platforms.\n\nA full UK driving licence.\n\nStrong IT skills, including extensive experience with Microsoft Office applications.\n\nWhat’s on Offer\n\nWe are committed to providing excellent opportunities for development and long-term career progression, including:\n\nOngoing learning and career development opportunities, including online training, management development, and skills enhancement.\n\nA competitive salary and bonus/incentive scheme

Job Title: Systems, Data & Insights Manager (Alumni, Business & Employer Engagement)\nLocation: Birmingham - Hybrid opportunities available\nSalary: £42,254 - £43,482 per annum - SS7\nJob type: Permanent, Full-time\nUCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.\nThe Role:\nJoin University College Birmingham at a pivotal moment as we build a new Business and Employer Engagement team designed to put industry partnerships at the heart of the UCB experience.\nThis new function will drive a step-change in how the University works with employers - connecting businesses with talent, skills, enterprise, innovation and specialist expertise across our academic schools.\nWhether through placements, apprenticeships, CPD, consultancy, live projects, events, CRM insight or student enterprise, this team will turn UCB's 'Putting Knowledge to Work' strategy into visible impact for students, employers and the wider region.\nAs Systems, Data and Insights Manager, you will build the data and CRM backbone of UCB's new Business and Employer Engagement function.\nYou will lead the implementation and development of an externally facing CRM system, create dashboards and insight reports, strengthen data quality, and help the team make smarter decisions about employer relationships, pipeline development and performance.\nThis is a high-impact role for someone who can turn systems and data into clear insight, better processes and stronger outcomes.\nBenefits:\n Generous allocation of annual leave\n 29 days' paid leave per year\n 12 Bank Holidays & Concessionary Days\n Excellent Local Government Pension Scheme\n Employer Contributions -20.9%\n Subsidised private healthcare provided by Aviva including a Digital GP Service\n Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support\n Annual health MOTs with our Registered Nurse\n Excellent staff development opportunities including professional qualification sponsorship\n A variety of salary sacrifice schemes including technology home and cycle\n Heavily-subsidised on-site car parking in central Birmingham\n Hybrid working opportunities\n * Free on-site gym membership\nExtra Information:\nAll applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.\nAll applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education\nClosing Date - 14th June 2026\nInterview Date - 25th June 2026\nThe University is an equal opportunities employer.\nPlease click APPLY to be redirected to our website to complete an application form.\nCandidates with the experience or relevant job titles of CRM Manager, Data Insights Manager, CRM Operations Manager, Advancement Services Manager, Business Intelligence (BI) Manager, Salesforce Administrator, Microsoft Dynamics Lead, CRM Implementation, Power BI, Higher Education Data, Alumni Relations, Employer Engagement, Data Visualization, Pipeline Management, Sales Operations Manager, Data Governance, Strategic Insights, and CRM Analyst will also be considered for this role

Candidates with the experience or relevant job titles of CRM Manager, Data Insights Manager, CRM Operations Manager, Advancement Services Manager, Business Intelligence (BI) Manager, Salesforce Administrator, Microsoft Dynamics Lead, CRM Implementation, Power BI, Higher Education Data, Alumni Relati

Role: QA Analyst Location: Birmingham (Hybrid – Once a Month Average - Flexibility Required) Salary: £33,000 Contract: Fixed Term to May 2027 Network IT are working with a prestigious and globally recognised organisation to recruit a QA Analyst to join their IT Services function. This is an exciting opportunity to play a key role in ensuring the quality, reliability, and performance of critical systems and services across a large and complex digital environment, including a bespoke Microsoft Dynamics 365 platform. You will collaborate with internal teams, suppliers, and project stakeholders to deliver high-quality testing solutions, ensuring all releases meet defined standards and provide an excellent user experience. Role Overview As a QA Analyst, you will take ownership of testing and quality assurance across multiple projects and service releases. A key part of this role will involve supporting and testing enhancements to a bespoke Dynamics 365 system, ensuring it continues to meet evolving business needs. You will be responsible for designing and executing comprehensive testing strategies, identifying defects, and ensuring systems are fit for purpose before deployment. This is a hands-on role covering the full testing lifecycle, including functional, integration, regression, performance, and user acceptance testing. You will also contribute to continuous improvement in quality processes and frameworks across the organisation, working within Agile delivery environments. Key Responsibilities Work as a QA Analyst, delivering end-to-end testing across projects and service releases. Design, develop, and execute test cases, scripts, and regression packs using structured methodologies. Conduct a full range of testing including: Functional Systems Integration Regression Load & Stress User Acceptance Testing (UAT) Support testing activities related to a bespoke Microsoft Dynamics 365 system. Work closely with Agile delivery teams, participating in ceremonies such as sprint planning, stand-ups, and retrospectives. Specify and develop business process test scenarios, ensuring improved user outcomes and efficiencies. Record, analyse, and report test results, defects, risks, and issues to stakeholders. Maintain defect registers and ensure traceability between requirements and test cases. Support quality management and assurance activities, including audits and compliance checks. Collaborate with teams to develop and improve testing standards, processes, and tools. Provide specialist QA advice across IT services and project teams. Assist in supplier evaluation and tender processes where required.Essential Skills & Experience Strong experience in software testing and quality assurance environments. ISTQB certification (or equivalent recognised testing certification) is essential. Proven experience working within Agile / Scrum delivery environments. In-depth knowledge of testing methodologies, processes, and tools. Experience designing and implementing test strategies across full project lifecycles. Ability to analyse complex problems and recommend effective solutions. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. Experience managing multiple priorities and delivering to tight deadlines. Understanding of quality assurance frameworks, governance, and compliance standards.Desirable Skills & Experience Experience working with Microsoft Dynamics 365 (D365), particularly in a customised or bespoke environment. Exposure to test automation and defect management tools. Experience testing CRM or enterprise business systems

One of the leading industrial door manufacturers has an exciting new opportunity for a Business Development Manager to join the business. They are offering an impressive salary package of £45-50k basic with a £780 monthly car allowance and additional bonus. The candidate's location will ideally be Midlands-based, as this role will cover the Midlands area. In this role, you will work closely with the UK Service Sales Manager and internal sales team to drive profitable growth of the service portfolio, aligning with company targets and objectives across your designated region. Key responsibilities of the Business Development Manager. Maintaining and renewing profitable service contracts, while supporting the Service Coordinator in delivering excellent customer outcomes. Identifying and securing new business opportunities, winning profitable service contracts from target customers within your territory. Promoting and selling the full range of service offerings to both existing and prospective clients. Conducting regular field-based sales activity, including weekly customer meetings to demonstrate value-such as cost savings, reduced downtime, and long-term contract benefits-while achieving a conversion rate of over 60% from new installations to service agreements. Accurately maintaining CRM records and collaborating closely with Key Account Managers and Service Engineers to ensure a seamless customer experience. Contributing to joint projects with colleagues and providing reliable sales forecasts to the UK Service Sales Manager. Requirements of the Business Development Manager: Proven experience in field-based sales, ideally selling service solutions (industry experience is advantageous). Strong track record in customer account management, with a focus on building and maintaining long-term relationships. Experience using Microsoft Dynamics or a similar CRM system. Full, valid UK driving licence. Confident IT user, with advanced proficiency in Microsoft Office applications. In return the successful Business Development Manager will receive Salary of £45k-£50k Additional bonus between 15-24% (dependent on performance) £780 car allowance Healthcare plan Company Sick Pay Scheme Company Pension Scheme Recognition and Well-being Scheme Discount Portal 25 Days holiday + Bank Holiday (Holiday Flex Scheme) Ongoing training and development (On-Line Learning, Management Training or enhancing skills) As an employer they empower their employees to build their career around their own aspirations and ambitions, where they support them with regular training and development. If you would like to be a part of this incredible organisation, then simply click on the link below to apply