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HMP Thameside, SE28 0FJ Up to £38,448 per annum Permanent. Full time positions available (average 40 per week, with various shifts). Your starting salary will be £33,500 pa. increasing to £34,550 after 12 months and increasing again to £38,448 when you reach 3 years’ service. We are fully committed to progressing you through your PCO Portfolio or PCO Apprenticeship which would increase your salary to £38,448 as soon as either of these is successfully completed which can realistically be achieved within 12 to 18 months of joining us. We also offer: • Opportunity to earn approximately £44,000including overtime (Whilst we cannot guarantee overtime will always be available, this is based on an average of 4 hrs per week), • Clear career development pathways for you to transition quickly into operational management positions with salaries ranging from £42,200 to £48,200, • Flexible shift patterns available., • Free parking on site., • Free use of the gym., • Free food whilst on shift, • Pension scheme., • Health & Wellbeing Benefits., • Reward & Recognition scheme., • Serco discounts which include cinema, online shopping discounts, leisure centre memberships and you can apply for a Blue Light discount card. Discover lots of information about the Prison Officer role ___Discover lots of information about the Prison Officer role Is this the right career for you? Our Prison Officers come with all different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others. We’re focused on transferrable skills and behaviours such as communication, teamwork, resilience, and patience to help people - the rest you’ll learn during your 10-week training course and through our experienced colleagues. As a Prison Officer, you’ll be at the forefront of ensuring the health, safety, and wellbeing of everyone around you. It’s a job where your contribution really counts as you work to give prisoners structure within their lives, encourage positive choices, and support them on their journey to rehabilitation. Day to day you’ll be involved in: • Supervising prisoners in all aspects of prison wing activity., • Overseeing work and education programmes, encouraging prisoners to participate., • Operational matters such as prisoner headcounts, prison cell searching, security, and administrative processes., • Managing prisoners who are at risk of self-harm. We operate 24/7, all year round meaning you’ll cover shifts on days, evenings, weekends, nights, and bank holidays. We value the importance of work-life balance, we operate on a rota basis that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love. Preparing for your recruitment journey: You’ll be invited you to complete a short online video questionnaire and an online assessment. If you pass these initial online assessments, we will invite you to attend an interview, you’ll take part in a short role play, written exercise, competency-based interview, and maths assessments. You’ll also undergo a fitness test which consists of: • Bleep Test - 15 metre shuttle runs in time with the bleeps, lasting approximately 3 minutes and 40 seconds to reach level 5.4., • Agility Test - Running around set course of cones under a set time scale., • Shield Hold Test - Holding shield out in front of you at a 45-degree angle for 1 minute., • Grip Test - 28KG (on both hands) Once you’ve passed assessment, we’ll invite you to attend a 10-week Initial Training Course (ITC) at the Prison, which requires 100% attendance. This consists of 8 weeks classroom-based training and 2 weeks shadowing to give you a real taste of life on the job. The ITC provides high quality training, you’ll complete a Diploma in Custodial Care, First Aid and undergo Control and Restraint training. Why Serco? • Meaningful and vital work: Prison Officers are key to ensuring the health, safety and wellbeing of prisoners, staff, and visitors in their prisons. More importantly they play a vital role in reducing reoffending rates amongst prisoners., • A world of opportunity: Our prisons hold a huge amount of variety and opportunity, with Officers being able to progress into Ops Management or specialist services such as Psychology, Education, Health, or the Animal unit., • Great people: Due to the investment in safeguarding and rehabilitation, our prisons are calmer and may be very different to what you might imagine, but you’ll receive all the training and advice you need from friendly and supportive colleagues. Please note that this position is based at HMP Thameside in London. Due to the nature of our shift patterns, we strongly encourage applicants to consider their commute time and transportation options before applying. We recommend that candidates live within a 30 mile radius of the above location to maintain punctuality, work-life balance, and job satisfaction." What else do I need to know? This role is not eligible for Skilled Worker visa sponsorship under current UK Home Office rules, as it does not meet the required salary or skill level criteria. Whilst we encourage applications to other roles, candidates who already have a valid right to work in the UK through other immigration routes or permissions must meet the below minimum eligibility criteria: • Have at least two years remaining on your current visa to ensure sufficient time in the role., • Have lived in the UK for at least one year For general right-to-work guidance, please visit the ___. This role is exempt from the Rehabilitation of Offenders Act 1974, and all offers of employment are subject to security clearance checks, and satisfactory employment references. You’ll be required to provide 5 years of employment and education history as part of these checks. You will be required to obtain Ministry of Justice Enhanced Level 2 Clearance & Enhanced DBS with adult and child barring vetting clearances (which required 5 years of checkable history). About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on j& to discuss.

Department: Academic/Bath Spa University (BSU), University of Suffolk (UoS), Canterbury Christ Church University (CCCU), Oxford Brooks University (OBU) and/or Pearson partnerships Location: London (Greenford and East London, On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. We offer a wide range of modern courses across business, construction, computing, project management, healthcare, psychology and more. The role: We are currently seeking full-time Study Skills Lecturers who will work in close collaboration with subject lecturers to develop and teach study skills within the curriculum across a range of HE programmes from Foundation to Masters’ Level as part of our BSU, UoS and OBU partnerships. This includes for example, improving English language and numeracy, organisational and presentation skills, digital literacy and basic IT skills, reading, writing and higher order research skills. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: • Designing/documenting bespoke courses, digital resources, workshop plans and individual schemes of work as required to develop study skills in the curricula, • Delivering/evaluating teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience in accordance with the GBS’s Learning and Teaching strategy, • Providing feedback on individual and class progress in their understanding of academic writing and other relevant study skills, • Providing tutorial consultations with students, constructive comments individual to each student's need, explaining where work fails to meet assessment criteria and suggesting ways to improve their work / working practices, • Recording details from these appointments for statistical, evaluation and quality purposes, and to refer students to other services as appropriate, • Effectively engaging with VLE and research resources and facilitate students’ learning by means of engagement with online resources and activities., • You will hold a Master's degree in relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will have successful track record of teaching adult learners from diverse backgrounds on HE programmes, • You will have proven experience of providing individual and group study skills support in response to identified learning needs, • You will be willing to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support, peer-assisted learning;, • Expertise in digital educational resources development, course design and curriculum development, • DELTA qualification, • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Greenford (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with BSU, we offer a wide range of modern courses across business, construction, computing, project management, psychology and counselling. BSU students graduate as engaged global citizens who are ready for the world of work. 96.1% of graduates find themselves in work or further study within six months. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of two or more of the following areas:, • Programming and software development, • Web development, • Database systems, • Cloud computing, • Networking, • Cybersecurity, • IoT and emerging technologies, • Business IT systems, • IT management, • AI and Machine Learning, • Operating Systems, • UI/UX, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Greenford and Stratford (On-Site) Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. What we do: GBS is a higher education provider, working in partnership with several of the UK’s leading higher education providers to offer a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. As part of our partnership with BSU, we offer a wide range of modern courses across business, construction, computing, project management, psychology and counselling. BSU students graduate as engaged global citizens who are ready for the world of work. 96.1% of graduates find themselves in work or further study within six months. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Construction Management programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: As a Lecturer in Construction Management at Global Banking School, you will deliver modules related to the principles and practices of construction management, including the legal, environmental and technological context of today’s construction industry. You will develop and deliver comprehensive course materials, undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices. Responsibilities include: • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met, • Developing, updating, and improving course materials as appropriate, • Using a variety of learning and teaching methods/materials, • Actively engaging in staff development activities, peer observations, meetings and other administrative duties, • Understanding and keeping up to date with latest developments in your field and student support practices, • You will hold a Master's degree in a relevant subject area (PhD desirable), • You will have previous UK HE lecturing experience in the wider subject area, • You will be able to demonstrate extensive knowledge of relevant subject matter, • You will have experience supervising student work and providing support and feedback, • You will have experience of accurate reporting and ability to maintain thorough and organised student records, • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines, • You will have excellent communication, interpersonal and team-working skills, • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent), • 25 days annual leave, plus 8 public holiday, • 1-day extra leave per year of service, up to a maximum of 5 days, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme — John Traichaisit, Consultant Lecturer GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Overview At Arcus FM we put people at the heart of everything we do. Our People Team is integral to building an inclusive, supportive, and high-performing culture – and we're growing! We're now on the lookout for a People Services Specialist to join our dynamic team in Upminster. If you’re passionate about HR, love getting the details right, and thrive in a fast-paced, people-focused environment, this is your opportunity to make a real impact. Responsibilities As a People Services Specialist, you’ll be the first point of contact for day-to-day HR queries from employees and managers, delivering a customer-first service across all areas of the employee lifecycle. From onboarding to leavers, from payroll support to policy compliance – you’ll help keep everything running smoothly and compliantly. This is a hands-on and varied role, ideal for someone who’s already working in HR administration and wants to take the next step in their career. You’ll also play a mentoring role for our People Services Coordinator and support on key projects and process improvements across the team. What you'll be doing: • Manage end-to-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers), • Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person, • Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met, • Support payroll by ensuring accurate data processing and responding to payroll-related queries, • Coordinate and administer family-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications, • Schedule and support disciplinary, grievance and investigation meetings, including minute-taking and documentation, • Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance, • Act as a subject matter expert on Right to Work checks and DBS administration Requirements • CIPD Level 3 qualified (minimum), • Previous experience in a busy HR or People Team, • Excellent attention to detail and organisational skills, • Strong interpersonal and written communication skills, • Comfortable handling sensitive, confidential information, • Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint), • Proactive, adaptable, and ready to support change, • Knowledge of UK employment law and payroll processes is a big plus Why join Arcus: We’re an award-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including: • Competitive salary – Circa £35,000 per annum, • 25 days annual leave, plus bank holidays, • Annual bonus (up to 4%) - subject to performance, • Matched pension contributions (5–6%), • Life assurance, • Access to our industry-leading training academy, • Discounts, vouchers, and financial aid programs Ready to take the next step: If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.

🏗️ Quantity Surveyor / Commercial Manager 📍 Location: Close to Romford, Essex - You will need to be a car driver due to the location 🕒 Hours: Monday to Friday, 8:00 AM – 5:00 PM 📄 Contract Type: 12-Month Fixed Term 🎁 Benefits: Pension Scheme, Private Healthcare, Life Assurance, Employee-Owned Trust About the Role A rapidly growing passive fire protection company is seeking a skilled Quantity Surveyor / Commercial Manager to join their commercial team on a 12-month fixed-term contract - (may be extended due to growth). This role is pivotal in managing the financial and commercial performance of multiple projects, ensuring accurate reporting and supporting operational teams. Key Responsibilities 🔍 Enquiry Management • Collaborate with operations to assess work requirements and costings, • Maintain client relationships and support business development, • Prepare monthly valuations and applications in line with client schedules, • Oversee invoicing and resolve account queries with credit control and operations, • Produce and maintain monthly CVRs (Cost Value Reconciliations), • Track labour and material costs against project value, • Proven experience as a Quantity Surveyor or Commercial Manager in construction or fire protection, • Strong understanding of commercial processes and financial reporting, • Proficient in cloud-based systems and digital documentation, • Excellent communication, organisation, and time-management skills, • Competitive salary with a 5% completion bonus, • Private healthcare and pension scheme, • Life assurance and employee-focused benefits, • Training and development opportunities, including external qualifications, • Supportive and inclusive team culture

SHEQ Advisor: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: Unit 3, segro industrial park, Consul Ave, Rainham RM13 8HY with field based working. About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: The SHEQ Advisor role exists to ensure the organisation operates safely, sustainably, and in compliance with all relevant standards, legislation, and internal policies. The role is accountable for promoting a strong safety culture, maintaining effective quality, environmental, and health systems, and driving continual improvement to protect people, enhance performance, and safeguard the organisation’s reputation. Qualifications: • NCRQ level 6 / NVQ level 6 / NEBOSH diploma (preferred), • NEBOSH General Certificate (essential), • NEBOSH Construction Certificate (not essential) Skills/Responsibilities: To be successful in this role you will need to: • Provide support to the SHEQ Manager and Senior Managers in promoting a positive Health & Safety culture and working towards continual SHEQ improvements., • Actively maintain Management Systems ISO 45001, ISO 14001 & ISO 9001 and assist with annual reviews of SHEQ Management Systems., • Support the business through the completion of tender & PQQ questionnaires and maintain the supplier and contractor approved list., • Support incident investigations, ensuring root causes are identified, corrective actions are implemented, and lessons learned are shared across the business., • Conduct SHEQ audits and inspections at company premises and projects to ensure legal compliance and identify potential health, safety, and environmental hazards and risks. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Flexible Working – we offer a range of flexible working options that include working from home or hybrid working, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.

We are seeking a driven Lettings Branch Manager ready to take charge, grow a high-performing team, and deliver exceptional results. This is your chance to lead from the front, build on our reputation for excellence, and push our branch to new heights. If you are an experienced lettings leader with a passion for success and a talent for inspiring others, we want you on our team. Join us today and be a part of the UKs largest independent estate agency group! Benefits of being a Lettings Branch Manager at haart Estate Agents in Hornchurch: Complete on-target earnings of £60,000 £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Hornchurch: 30 days annual leave (includes bank holidays*) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal Talk Time with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Hornchurch: Leading daily meetings with the Lettings team Coaching the team to achieve KPIs Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) Well need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website TPBN1_UKTJ

Job Overview An exciting opportunity has become available to join our dynamic Client Services team as an Account Manager, serving as the primary point of contact for our clients here at Paragon. Based at our Dagenham site, the ideal candidate will have a strong background in client relationship management, print production, and direct mail services. As an Account Manager, you will serve as the primary point of contact for clients, ensuring exceptional service, timely delivery of projects, and high-quality standards in all aspects of print and direct mail production. Hours: Monday to Friday, 9am - 5:30pm (1 hour break) Key Responsibilities: • Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Act as the primary contact for all inquiries, concerns, and project updates., • Project Coordination: Oversee the full project lifecycle for print and direct mail campaigns, from initial concept to final delivery. This includes managing timelines, budgets, and quality control., • Quote and Proposal Creation: Prepare detailed quotes where required with support from commercial team members, ensuring that all client needs are met within budgetary constraints., • Order Management: Process and track client orders, ensuring accurate and timely delivery. Collaborate with internal teams, including production, data processing, postage, and logistics, to meet client expectations., • Problem-Solving: Address any issues or challenges that arise during the project lifecycle, proactively finding solutions to ensure client satisfaction and project success., • Vendor Management: where required work closely with third-party vendors, such as to ensure the highest quality and cost-effective solutions for clients., • Sales Support: Identify opportunities for additional business within existing accounts. Support the sales team in growing accounts and generating new business., • Reporting & Analysis: Provide forecast view of monthly activity including 3 month horizon based on managed client accounts. Manage and create client Management Information reports tailored to client specification using business tools., • Quality Assurance: Ensure that all final products meet or exceed client expectations and industry standards. Work with production teams to review and approve proofs, samples, and final print runs. Skills and Attributes we are looking for • Proven experience in account management or client facing environment, preferably in the print and direct mail industry., • Excellent communication and interpersonal skills to manage client relationships effectively, • Proficient in project management software and MS Office Suite (Word, Excel, PowerPoint), • Strong attention to detail, problem-solving skills, and the ability to manage multiple projects simultaneously, • Ability to work under pressure and meet deadlines while maintaining a high level of customer satisfaction and service levels, • Strong knowledge of print production processes, direct mail campaigns, and postal regulations is desirable If you are a self-motivated, client-focused professional with an interest in the print and direct mail industry, we invite you to apply for this exciting opportunity. Benefits include • Employee Benefits Platform, • Reimbursements, • Bupa Cash Plan, • Electric Vehicle Scheme, • Cycle to work Scheme, • Financial Health Check, • Wellbeing, Legal, Personal finance support, • Employee Assistance Programme Please note that due to the high volume of responses we receive, only successful applicants will be contacted. We are an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.

Job description First Option Healthcare are looking to add to our vibrant and rapidly growing team! We are providing complex care and making a difference to so many families in the community. Employee assistance program Skills required for this role: Excellent communication skills HDU,PICU, NICU, Co