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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. Discovery (WBD) Sports Europe represents WBD’s portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well sports programming and content on WBD’s free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world. This includes being the Home of the Olympics Games in Europe; tennis’ Grand Slams; cycling’s Grand Tours, more than 1,000 live cycling broadcasts per year, the WHOOP UCI Mountain Bike World Series; the PGA TOUR year-round in some markets; the FIM Endurance World Championship; The Ocean Race; the FIM Speedway GP and every major winter sports World Championship and World Cup event. Warner Bros. Discovery (WBD) has become a world leader in Entertainment and Sports (as TNT Sport in the UK & Eurosport in Europe) and continues to grow its portfolio. The Broadcast technology and IT systems for the production and delivery of this portfolio have been designed and built by our teams, to ensure the world class standard for which WBD is known. Our Teams build, implement, and maintain the broadcast systems and technology that are critical for delivering WBD’s products, while shaping the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air, sports, and online services to reach more audiences on more platforms. Across a global stage we are driving WBD forward on the leading edge of technology Your new role In this role you will be responsible for the support of live productions for TNT Sports and Discovery/ Eurosport. We support a number of sport productions such as football, cricket, rugby and cycling. The role is part of the Broadcast engineering team providing engineering tier 2 (old tier1) support for studios, production and post-production with a keen focus on delivering for our operational and production partners. As part of the wider engineering group, you will work closely with the Tier 1 teams in Chiswick and Paris. Also working with the Tier 2 and Tier 3 (COE) teams to resolve issues and continuously improve the broadcast platforms, as well as being involved in wider projects with leading industry experts. The role is based in Stockley Park, London working on a shift-based pattern including weekends and occasional nights. Some work on other sites, particularly Chiswick Park, will be required. The ideal candidate will be an organised and skilled Production Support Engineer, who represents the very best of our Broadcasting Profession. Key responsabilities Ensure delivery of all engineering requirements, alongside other engineering teams. Work with Production, to ensure the smooth running of live events. Implement ticketing through to resolution, carry out repairs and maintenance. Work on team projects as required, assist the Projects team with large scale work. Ensure that shared technical documentation is updated, and that good communication is practiced. Assist Management and the Lead Broadcast Engineers as required. Respond to all stakeholders in a positive, friendly and proactive manner. Follow a health & safety culture, with relevant maintenance, and safe operating practices. Requirements Strong understanding of the production engineering environment. Strong understanding of the broadcast chain. Outstanding troubleshooting skills. The ability to fault find from first principles. Stays calm, but excels in high pressure and time critical broadcast production environments. Extensive Broadcast technical background (IP video 2110, AES 67, NMOS, UHD & HD video, HDR & SDR video, 5.1 & Dolby Atmos audio, Graphics, VR/AR, replay and codecs…) Good understanding of IT technologies and the associated challenge (network, virtualization, storage, cloud services, security…) Ability to learn and keep up with technical changes, in a constantly changing environment. Ability to prioritise. Excellent communications and documentation skills. Strong team member with self-motivation and consistent customer service understanding the needs of the business. An appreciation of project management. Working knowledge of health & safety best practice. The above requirements are desirable but not essential. Candidates with a strong technical background, drive to learn and aptitude, will be considered. #TECH Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at _ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our _ for instructions to submit your request.

Customer Service Specialist/Project Manager - Aviation £30,000 - £32,000 Hayes | On-site (Hybrid after probation) | Full Time Are you an experienced Customer Service, Customer Support or Account Coordination professional with a background in aerospace or aviation? Do you enjoy building strong customer relationships while coordinating complex engineering and maintenance activities? We are supporting a leading aerospace organisation in the search for a Customer Service Specialist to join their Landing Gear MRO team. This is a fantastic opportunity to work with global airline customers, aircraft leasing companies and aviation partners, acting as the key operational contact throughout the maintenance, repair and overhaul (MRO) process. The Opportunity As the Customer Service Specialist, you'll be the primary operational liaison between customers and internal teams, ensuring clear communication, efficient coordination and exceptional customer service throughout each MRO event. Working closely with Account Managers, Event Managers, Engineering, Operations, Supply Chain and Quality, you'll play a vital role in ensuring customer expectations are met while helping deliver complex aerospace projects on time. Key Responsibilities - Act as the primary operational point of contact for assigned customer MRO events. - Build and maintain strong day-to-day relationships with customers. - Prepare customer status reports and coordinate regular progress meetings. - Provide timely updates on operational progress, delivery milestones and project risks. - Coordinate customer-facing activities throughout the full MRO lifecycle. - Work closely with Engineering, Production, Supply Chain, Logistics and Quality to ensure customer commitments are achieved. - Coordinate inductions, shipping activities and supporting documentation. - Monitor project progress and proactively communicate delays or changes. - Coordinate customer queries, complaints, warranty claims and quality investigations. - Support cross-functional teams to resolve operational issues efficiently. - Identify recurring issues and contribute towards continuous improvement initiatives. - Maintain accurate records using ERP systems and Microsoft Office. What We're Looking For - Previous experience within Customer Service, Customer Support, Customer Operations or customer Account Coordination. - Aerospace, Aviation or MRO industry experience (highly desirable). - Experience managing multiple customer requirements within a fast-paced operational environment. - Strong stakeholder management skills with the ability to communicate confidently across all levels. - Experience using ERP systems alongside Microsoft Office (Excel, Outlook & PowerPoint). - Excellent organisation, planning and time management skills. - Strong attention to detail and problem-solving ability. - The confidence to communicate technical or operational information clearly to customers. Desirable Experience - Knowledge of aircraft maintenance (MRO) processes. - Understanding of aerospace supply chains. - Familiarity with quality and regulatory standards within aviation. - Degree in Business, Engineering, Aviation Management or a related discipline (or equivalent industry experience). What's on Offer - Opportunity to work with a globally recognised aerospace business. - Exposure to major airlines, aircraft lessors and aviation operators worldwide. - Collaborative environment working alongside Engineering, Operations, Supply Chain and Commercial teams. - Genuine opportunities for career development within a growing aerospace organisation. - International travel opportunities as part of the role. Eligibility Applicants must have the unrestricted right to live and work in the UK. Sponsorship is not available for this position

JOB DESCRIPTION About the role The Guinness Partnership is looking to recruit a Contract Officer to join a busy team on a full-time, nine-month fixed-term contract, based in London. We currently offer hybrid working, blending 3 office days with 2 days working from home. What we are looking for The successful candidate will join the Fire Risk and Compliance team within our Asset Management directorate. This is an exciting opportunity which requires a strong, proven background in managing the relationship, performance, and legal obligations of the contractors delivering our fire safety requirements in relation to recommendations from fire risk assessments. You must have the ability to work to tight deadlines and prioritise your workload to ensure we meet statutory requirements, emerging risks and budget constraints (month-end, etc). As a Contract Officer, you will support the Contract Manager to deliver asset compliance services, providing assurance of compliance and contributing to our residents' safety, satisfaction, and value for money. Collectively, we deliver multi-million-pound projects, so an understanding of CDM regulations, health and safety, and project management experience is advantageous. You will be able to demonstrate these essential skills: • Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions. • Experience of building and maintaining relationships with contractors, tenants and staff across different functions. • Awareness of statutory and regulatory fire safety requirements relating to asset compliance. • Good attention to detail. • Good written and verbal communication skills. • A sound understanding of financial controls. • Able to demonstrate Guinness behavioural competencies. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. TGPCVL Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

JOB DESCRIPTION At the Guinness Partnership the Planned Investment Delivery team deliver a cyclical programme of improvements that enhance the quality and safety of our residents' homes. We have a new opportunity for an experienced Project Delivery Manager to join the Guinness team. This is a full-time, permanent role, based in London. Your time will be split between on-site visits, office-based work, and some home working. As a Project Delivery Manager, your primary purpose will be to lead the successful delivery of planned works, which includes work to windows, roofs, doors and other parts of the building fabric. You will work closely with, and manage external consultants and contractors under a long-term, Target Cost Model and Open Book Planned Partnering Contract (PPC) to ensure projects are completed safely, efficiently, and to a high standard. What we are looking for We know that how we do things is just as important as what we do. That is why we are seeking someone with firsthand experience of delivering planned works within a housing or public sector environment. You will also be a confident collaborator with the ability to develop positive working relationships with colleagues, contractors and residents. We are looking for someone who can positively represent Guinness when engaging with our external contractors. Essential skills & experience: Proven experience of working within teams successfully delivering large-scale planned investment projects. Commercial acumen and experience in managing all commercial aspects of multiple projects. Experience in contract management with external and internal contractor organisations delivering multi-disciplinary projects to achieve value for money and quality. Proven experience in providing excellent customer service, including consulting with residents as part of planned works. Excellent project management skills. Good knowledge of building construction and repair techniques, building safety and retrofit to current legislation and regulations. Experience in effective budget management. Excellent verbal and written communication skills. Extensive project management experience working in the built environment, including component replacement, fire safety and retrofit projects. Knowledge and understanding of the activities of a social landlord. Essential qualifications: Educated to Level 5 (HND) or higher in Building, Construction, surveying, or equivalent. To find out more about the key responsibilities and to view the essential and desirable criteria, please review the role profile. Please apply with a CV and covering letter, detailing how you meet the essential criteria. TGPCVL Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

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