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ROLE: Semi Skilled Site Operative LOCATION: St Helens, Merseyside SALARY: £ 33,841 per annum HOURS OF WORK: Monday to Friday between 8am – 5pm 40 hours per week. Early finish on Fridays. HG Recruitment are recruiting 2 x Semi Skilled Site Operatives in partnership with our client based in St Helens, Merseyside This is a full-time permanent position. Apply Now – Join our team and start earning top rates. If you are a experienced Site Operative , APPLY NOW -For more information, please contact our team on (phone number removed) or e-mail Due to continued growth our client in St Helens is looking for a Site Operative to working in the field of electro-mechanical engineering in the power industry. Our client is looking to recruit a number of semi-skilled operatives with the enthusiasm to work within an well established site team. The ideal candidate would have industry experience working, however basic training will be provided for the job. The candidates must have: Ability to drive Able to work away from home during the week. A premium pay rate for working away is available at £22.78 per hour. Basic English and Maths qualifications (min. GCSE level 4 / grade C) Basic computer skills. Happy to complete a DBS Police check for site work. Daily Duties Able to carry out construction tasks and commands, instructed by the site manager or site supervisor. Assist skilled tradesman with aspects of the works. Maintain upkeep of work area, workshop and general housekeeping. The use of hand tools, such as hand drills and power tools. Carry out general maintenance across the site. Make themselves aware of health and safety risks involved. Follow site rules and procedures. Following best practice guidelines and ensuring other adhere to them. Report to supervisor for workload, issues and any risk events. Completing and assisting with paperwork, risk assessments. Benefits Stakeholder Pension Plan (Presently the company contributes up to 6%) Welplan Insurance 25 days paid annual leave plus Bank Holidays. Available overtime. Premium pay rates for working away. About HG Technical Solutions Decades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities within Engineering. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. Visit

Corporate Account Manager Liverpool City Centre Competitive Salary Mon-Fri, 9-5Are you a relationship‑driven professional ready to take ownership of key public‑sector accounts? We're recruiting a Corporate Account Manager for a market‑leading financial wellbeing and wealth management organisation supporting public‑sector clients across the UK. This role is perfect for someone who thrives on building long‑term partnerships, coordinating seminars and engagement activities, and ensuring exceptional service delivery. What You'll Be Doing Managing and growing a portfolio of key public‑sector accounts Acting as the main liaison for client stakeholders, ensuring strong and trusted relationships Booking and coordinating financial wellbeing seminars, workshops, and engagement sessions Identifying opportunities to increase client participation and programme uptake Supporting and mentoring Account Executives to deliver a consistent client experience Using data insights to monitor performance and enhance client outcomes Delivering high‑quality service that strengthens long‑term partnerships What You'll Bring Proven experience in account management or client relationship roles Excellent communication skills with the ability to engage confidently with public‑sector stakeholders Experience coordinating meetings, seminars, or events Strong organisational skills and attention to detail Ability to manage multiple accounts in a fast‑paced environment CRM experience and confidence using MS Office Financial services or wealth management experience is highly desirable Join a forward‑thinking organisation recognised as one of the UK's fastest‑growing companies, where your work directly supports improved financial wellbeing across the public sector - and where you can grow your career in a supportive, ambitious environment. If you feel like this role is the right fit for you, I'd love to hear from you! Please get in touch and send your CV to (url removed). Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Case Manager - Commercial Finance Location: Office-based (UK) Job Type: Full-time Salary: £25,000 - £40,000 (DOE) The Opportunity A growing and dynamic financial services firm is looking to appoint a highly organised Case Manager to support the delivery of commercial finance applications from initial enquiry through to legal completion. This is a fast-paced role where you'll act as the central point of contact for multiple stakeholders, ensuring deals progress efficiently and compliantly. Key Responsibilities Manage a pipeline of commercial finance cases from submission through to legal stages Act as the main liaison between clients, lenders, brokers, and solicitors Gather, review, and package client documentation for lender submission Monitor application progress and proactively resolve any issues or delays Ensure all cases meet internal processes and regulatory requirements Provide clear and consistent updates to all stakeholders Maintain accurate and up-to-date records on internal CRM systems About You Previous experience within commercial finance, banking, or a brokerage environment Strong organisational skills with the ability to manage multiple cases simultaneously Excellent communication and stakeholder management abilities High attention to detail and accuracy Comfortable working in a target-driven, fast-paced environment Desirable Experience Knowledge of commercial lending products such as bridging finance, development finance, and buy-to-let Familiarity with CRM or case management systems What's on Offer Competitive salary based on experience Company pension Casual dress environment Regular company events Employee discounts On-site parking

Compliance Officer - Investments & Pensions Location: Liverpool City Centre Contract Type: Permanent, Full Time Hours: Monday-Friday, 35 hours per week (flexible) Salary: Competitive, dependent on experience Are you an experienced compliance professional with strong monitoring, auditing, or assurance expertise gained in a pensions or investment environment? This is an excellent opportunity to join a forward‑thinking compliance function at a pivotal moment, as the business transitions from traditional monitoring processes to more modern, data‑driven systems. We are looking for someone who can bring technical understanding, analytical capability, and operational awareness to strengthen our compliance oversight and help shape the future of our clients monitoring approach. About the Role Reporting to the Compliance Manager, the Compliance Specialist plays a key role in ensuring the business meets its regulatory obligations and maintains high operational standards across pensions and investment activities. You will be responsible for: Delivering proactive and risk‑based compliance monitoring Conducting detailed breach investigations and root‑cause analysis Performing horizon scanning to identify emerging regulatory or operational risks Producing high‑quality Management Information (MI) for senior leadership and the Board Supporting the development and enhancement of the compliance monitoring framework Key Skills & Experience Essential Strong experience in a Compliance Monitoring, Internal Audit, Assurance, or Risk role Solid understanding of pensions and/or investment operations, such as investment administration, fund operations, or pensions administration Excellent IT literacy and confidence using compliance platforms, databases, and reporting tools Strong analytical ability with experience interpreting complex data sets Clear and confident communication skills (written and verbal) Ability to work independently, manage competing priorities, and deliver work to tight deadlines Highly organised, proactive, and detail‑focused Experience producing MI and presenting insights to senior stakeholdersDesirable Experience developing or enhancing monitoring frameworks Knowledge of GRC tools or data‑driven monitoring solutions Relevant compliance, audit, or financial services qualifications What's on Offer A role with genuine influence over the business's compliance framework Opportunity to work directly with senior leadership and contribute to strategic improvements City‑centre Liverpool office with excellent transport links Supportive team environment with strong focus on development and progression 25 days holiday Cycle‑to‑work scheme Regular staff events Plus a range of additional benefits Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Role: Growth Marketing Manager Location: Remote (1 day in Liverpool /week) Salary: £45000- £55000 Team: None - Stand alone role Tech: Hubspot I'm looking for someone who knows how to generate qualified pipeline and is comfortable using new tools, including AI, to improve how they work. This role is about building a predictable lead engine. What you'll actually be doing: Building and managing outbound email campaigns and sequences Creating high-converting outreach (not fluffy content) Developing ABM strategies for targeted accounts Owning messaging that drives replies, not just opens Measuring and improving MQL to SQL to revenue conversion Running A/B tests to continuously improve performance Working directly with sales to improve lead quality and close rates Where AI and tools come in: Spotting opportunities to automate and optimise outreach Using tools to personalise at scale where it adds value Improving list building, segmentation, and targeting Continuously finding smarter, more efficient ways to drive results What success looks like: Pipeline generated Conversion rates improving Sales saying "these leads are actually good" Not "we got loads of clicks" What I'm looking for: Someone who understands B2B services, not product marketing Experience in events, staffing, talent solutions, L&D, ExecEd is a bonus, not essential Strong grasp of outbound and lifecycle marketing Deep HubSpot experience Comfortable owning numbers, not hiding behind vanity metrics Curious, adaptable, and always looking to improve how things are done This is for you if: You've built campaigns that actually convert You think in funnels, not posts You care about quality of leads, not volume

Right Search are recruiting on behalf for a reputable nursing care provider in Woolton, Liverpool. The company have recently opened a position for a Nursing Home Deputy Manager; who is nurse qualified. You will be working along side a highly experienced Nursing Home Manager ensuring smooth running of the home. • Offering a competitive salary of £45k per annum, increasing to £50k per annum after successful probationary period., • Contracted to 40 hours per week on days. The successful candidate must be nurse qualified with an active NMC Pin. Previous experience is required in a similar position but not essential. Staff benefits include: • Discounts on Shopping, Fashion, Days out, Travel, Entertainment, and lots more!, • Cycle Scheme – up to 39% savings on your bike purchase, • FREE face-to-face counselling, for you and your family!, • Staff recognition award ceremonies, • £30 voucher available every month for the nominated ‘Employee of the month’, • Clear Pathways and opportunities for training and career progression, • Salary Sacrifice Pension scheme, • Blue Light Card – up to 50% discount across 100’s of retailers, • Access to a FREE eye test and discounted glasses, • Cashback card – save up to £500 annually, can be used at over 80 big brands., • Well-being portal:, • FREE meditation series, • FREE well-being podcasts & live virtual events, • FREE mental health support programmes, • FREE workout plans, • FREE Live digital gym classes, • FREE mindset and well-being series, • Seasonal Company events, competitions, and incentives, • Refer a friend scheme – earn up to £250 when referring a friend to work for Harbour Healthcare, • On-site parking If you are a Registered Nurse with previous experience working as a Nursing Home Deputy Manager/ Clinical lead and wish to be considered for this role please APPLY and someone from the healthcare team will be in touch

Pastry Demi Chef de Partie What's in it for you? £32,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service up to 36 days. Delicious free meals on duty. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community. Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Regular social and team building events. Complimentary quality uniform and dry-cleaning services. We are currently recruiting a passionate Pastry Demi Chef de Partie to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Permanent Working Pattern : 8 Hours a Day / 5 Days a Week. Pastry Demi Chef de Partie What's in it for you as a Pastry Demi Chef de Partie from day one: £32,000 OTE per annum plus other exciting perks and benefits! Holiday allowance starting at 28 days and increasing with length of service to 36 days. Nutritious free meals on duty. Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills. Excellent development opportunities with 80% of our managers being home-grown. Two paid volunteering days each year, so we can give back to our communities. Access to the Employee Assistance Programme through our partners at Hospitality Action. Monthly tea parties and annual social events, including boat parties and festive events for your little ones. Complimentary quality uniform and dry-cleaning services. What's in it for you later: Cycle to work scheme which can save you up to 47% on the bike and equipment. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter. Enhanced maternity pay of 13 weeks, fully paid. Enhanced paternity pay of 2 weeks, fully paid. £800 baby payment to support you and your baby with the essentials. Fantastic recommend a friend bonus scheme worth up to £600. Cross-departmental training available within your property, because we know you're a curious individual. 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa! We are currently recruiting a passionate Pastry Demi Chef de Partie to join the culinary team at our luxury hotel. This is a full-time position, ideal for someone with experience in a four or five-star hotel or fine dining environment, looking to grow and develop their pastry skills in a supportive, high-standard kitchen. You will report directly to the Pastry Chef and Executive Head Chef. Location: The Milestone Hotel & Residences Employment Type: Permanent Working Pattern : 8 Hours per day / 5 days per week The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AAs Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds. Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys. The Milestone Hotel and Residences is a beautiful five-star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. This property has 43 individually designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes restaurant, named Cheneston's. Key Responsibilities of a Pastry Demi Chef de Partie: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting and afternoon tea. Maintain high standards of consistency, quality and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for in our Pastry Demi Chef de Partie? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. Key Responsibilities of a Pastry Demi Chef de Partie: Assist in the daily preparation and service of pastry and desserts. Support the Pastry Chef in running the section efficiently. Contribute to the creation of desserts for la carte, banqueting and afternoon tea. Maintain high standards of consistency, quality and presentation. Always ensure cleanliness and organisation of your section. Follow stock rotation procedures and assist with stock checks. What are we looking for? Previous experience in a pastry role within a fine dining or luxury hotel environment. A foundation in classical and contemporary pastry techniques. A creative eye for detail and a desire to learn and grow. Strong work ethic, time management, and kitchen organisation. Ability to work efficiently under pressure as part of a team. A positive and proactive attitude toward development and guest satisfaction. Commitment to high hygiene standards and safe food handling. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. TPBN1_UKCT

Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date: As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients’ requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities * Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts * Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech * Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries * Handling incoming post, scanning and saving documents to the document management system (DMS) * Corresponding directly with the clients, including sending acknowledgements and reminders * Filing forms at the respective Patent office * Handling prompt lists and proactively dealing with the deadlines * Preparing schedules and client portfolio reports * Providing general support to Partners/Fee earners * Handling client’s enquiries in a professional and timely manner * Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year’s experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: * An attractive and competitive salary * A pleasant and friendly working environment * Flexible working – core hours and hybrid working * 35 hour week * 26 days annual leave, increasing by one day with each complete year’s service, to a maximum of 31 days, in addition to bank holidays * Life Assurance cover * Employee Assistance Programme * Mutual pension contribution of up to 5% * Smart casual dress code * ‘Giving Something Back’ - a paid day off once a year to volunteer at a charity of your choice * Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership * Social events After successful completion of probationary period: * Health Cash plan * Cyclescheme * Season Ticket Loan * Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our ‘one team’ value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please click apply to be redirected to our website to complete your application. Note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven’t heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies

Junior Patent Records Administrator Location: Liverpool Salary: Competitive Closing date: Friday 22nd May 2026. Start date : As soon as possible The Firm Forresters IP LLP is a leading full service intellectual property firm with an international client base. We have offices located in Birmingham, Liverpool, London and Munich. Since being established in 1884, we have grown from a regional firm into an international practice. Despite our long history we are a modern firm with a fresh approach to our clients' requirements. We are rated as one of the leading intellectual property firms in the UK. The Role We are recruiting a Junior Patent Records Administrator to join our Liverpool office. This is a full time, permanent role. As a Junior Patent Records Administrator, you will provide support to patent fee earners across all aspects of patent administration. The role involves assisting with the management and maintenance of patent records and related documentation, while ensuring accuracy and compliance with internal procedures and deadlines. You will report to Partners, Fee Earners, the Records Team, and the Records Team Manager. Key Responsibilities • Opening new cases and maintaining existing records on computerised systems, including Inprotech and Accounts * Managing official communications from Intellectual Property Offices (IPOs) and agents, including extracting and docketing deadlines and updating important records on Inprotech * Carrying out Intellectual Property Office duties, including processing UKIPO, EPO, and EUIPO communications, payments, correspondence, and enquiries * Handling incoming post, scanning and saving documents to the document management system (DMS) * Corresponding directly with the clients, including sending acknowledgements and reminders * Filing forms at the respective Patent office * Handling prompt lists and proactively dealing with the deadlines * Preparing schedules and client portfolio reports * Providing general support to Partners/Fee earners * Handling client's enquiries in a professional and timely manner * Undertaking general duties commensurate with the position Who are we looking for? We are looking for a highly organised and detail-oriented individual who is capable of working both independently and as part of a team. You will possess excellent written and verbal communication skills, together with a strong commitment to accuracy and quality in your work. You will be proactive, cooperative, and flexible in your approach, with the ability to manage a variety of tasks and prioritise effectively in a deadline-driven environment. Previous experience in a similar administrative role is desirable, although not essential. Ideally, you will have at least one year's experience in a professional or deadline-driven setting. A degree-level qualification or recent graduate status would also be advantageous but is not a requirement. No prior experience in intellectual property is necessary, as full training will be provided to the right candidate. This is an excellent opportunity to play an important role within a successful and supportive department, with strong prospects for career development and progression for the right individual. The Package From starting: • An attractive and competitive salary * A pleasant and friendly working environment * Flexible working - core hours and hybrid working * 35 hour week * 26 days annual leave, increasing by one day with each complete year's service, to a maximum of 31 days, in addition to bank holidays * Life Assurance cover * Employee Assistance Programme * Mutual pension contribution of up to 5% * Smart casual dress code * 'Giving Something Back' - a paid day off once a year to volunteer at a charity of your choice * Access to our 'Perks' which provides discount codes or money back on different websites, including gym membership * Social events After successful completion of probationary period: • Health Cash plan * Cyclescheme * Season Ticket Loan * Enhanced family friendly benefits Our culture is very supportive and friendly; we have bi-monthly lunches that serve as an opportunity to get together and strengthen our 'one team' value. Our employee led and established Equality and Diversity Group have been instrumental in bringing about some wonderful initiatives and we are proud of the work they have been doing. By joining us you will be encouraged to develop as an individual and be valued for the skills you bring. Forresters is an Equal Opportunities employer and is committed to promoting equality, diversity and inclusivity in the IP profession, which is why we have signed up to the IP Inclusive Charter. Please state in the cover letter your salary expectations and confirm if you have a permanent right to live and work in the UK. To Apply If you feel you are a suitable candidate and would like to work for Forresters, please proceed through the following link to be redirected to our website to complete your application. Please note that we reserve the right to bring forward the closing date in the event that we receive sufficient applications. If you haven't heard from us within four weeks of the closing date, please assume that your application has been unsuccessful on this occasion, and we wish you well in your job search. Please strictly no agencies.

Job Title: Credit Hire Team Leader Location: Liverpool, office based with hybrid working available Salary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What's Involved: Lead a team of credit hire handlers within our mitigation department Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to We are looking for people with: Experience of motor claims is essential Experience in handler and/or managing credit hire claims is desired but not essential Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance To lead by example and endorse the company behaviours and values Highly motivated self-starter Clear, focused and determined approach to problem solving Authoritative manner with ability to listen Persuasive, strong, and confident communication skills People Management experience essential Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024 We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work Please click the APPLYbutton to submit your CV for this role Candidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered TPBN1_UKTJ

Job Title: Director - Town Planning Location: Liverpool (Hybrid) Penguin Recruitment is working on behalf of a well-established, employee-owned multidisciplinary planning and design consultancy to appoint an experienced Planning Director for its centrally located Liverpool office. This is a senior leadership opportunity to take ownership of a growing regional planning team within a nationally active consultancy known for delivering tailored advice across the development sector. The Opportunity The successful candidate will lead and further develop the Liverpool Planning Office, building on an existing and well-regarded client portfolio while helping to grow the wider business through cross-selling services across a strong multidisciplinary offer, including: Planning Research & Analysis Masterplanning & Urban Design Architecture Transport & Infrastructure Sustainability Engineering Environmental ServicesThe Liverpool office serves projects across the North West and Scotland and works closely with in-house design and masterplanning teams, allowing for genuinely collaborative project delivery. You will join a close and supportive senior leadership team, with regular Director-level engagement, 1:1s with the Managing Director, and a structured review process. Key Responsibilities Lead and grow the Liverpool Planning team Provide clear leadership, mentoring and strategic direction Manage and oversee major planning projects including applications, appeals, Local Plans, examinations and inquiries Develop and strengthen existing client relationships while generating new business opportunities Identify and secure growth in targeted development sectors Take responsibility for office financial performance and resourcing Contribute to company-wide business strategy and senior management Represent the business at networking and industry events Assemble and lead project teams across the national office networkAbout You MRTPI qualified with a postgraduate degree in Planning Ideally professional experience, gained within private consultancy, public sector or client-side roles Proven experience managing professional planning teams Strong track record in business development and client leadership Established professional network with clear ideas for future growth Confident leading complex development management and policy work Commercially aware, collaborative and people-focusedWhat's on Offer Senior leadership role within an employee-owned organisation Competitive, negotiable salary Hybrid working with core office collaboration days Private healthcare, life insurance and enhanced pension options Generous annual leave plus gifted time off over Christmas Enhanced maternity scheme Cycle to work scheme Paid professional subscriptions Strong commitment to wellbeing, diversity and inclusion Active CPD and training programme, with Directors contributing to thought leadership and industry insight Interested? The hiring manager is looking to meet suitable candidates ASAP. If you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

Bid Coordinator / Marketing Manager – Liverpool City Centre - £30 - £42k D.O.E Forrest Recruitment are currently looking for an experienced Bid Coordinator / Marketing Manager to join a creative team of professional. Based in the heart of Liverpool City Centre, in beautiful modern offices, with hybrid working available. Duties & Responsibilities: * Review project tenders via email and a portal * Download all documents, texts and images and collate relevant information * Liaise throughout with the bid’s team, contractors, and clients * Track updates through the portal * Send the completed tender to the client * Await feedback as to whether they have been successful * Help shape and develop the company’s overall marketing and visibility strategy * Turn ideas and messaging into clear, consistent communication across the business * Write and edit content including case studies, project stories, insights, and LinkedIn posts * Support business development by contributing to bids, proposals, and early client conversations * Create simple tools and content to help teams communicate effectively * Build and maintain a straightforward marketing system to capture stories and keep content flowing regularly * Work closely with teams to highlight the value and thinking behind their work * Plan and support small events and roundtables Person Specification: * Excellent communication (written and verbal) * Highly organised and methodical * Ability to remain calm under pressure * Strong IT skills Company offer excellent benefits including Life Insurance, your birthday off work and much more! Please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Managerleads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team-development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-RZ1 #TJ-RZ1 TPBN1_UKTJ

HR Coordinator Permanent | Full-time | Hybrid | Liverpool Competitive Annual Salary + Benefits We’re working with a fast-growing company operating within the energy and infrastructure space, supporting industrial clients to improve efficiency, reduce costs and lower environmental impact. They are now looking for a HR Coordinator to join their expanding team. This is a varied, hands-on role supporting day-to-day HR operations and ensuring the smooth running of people processes across the business. You’ll work closely with the HR Manager and collaborate with teams across the business. Key responsibilities include: Coordinating onboarding and delivering inductions for new starters Managing employee lifecycle activities (contracts, changes, records) Maintaining HR systems and ensuring data accuracy Supporting recruitment coordination and tracking candidate progress Handling HR administration, documentation and employee queries Assisting with compliance checks, reporting and performance processes Supporting internal events and general office coordination About you: 2–4 years’ experience in HR, people operations or administration Highly organised with strong attention to detail Confident managing multiple priorities and following up tasks Strong communication skills and comfortable working across teams Proficient with Microsoft 365 and HR systems What’s on offer: Competitive Annual Salary 25 days holiday + bank holidays Private healthcare and life assurance Pension contribution Ongoing training and development This is a great opportunity for someone looking to build broad HR experience in a growing and dynamic environment

Job Ref: DAL4549 Branch: Maldron Hotel Liverpool Location: Maldron Hotel Liverpool, Liverpool Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 07/04/2026 Closing date: 30/06/2026 Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. Sous Chef Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! Benefits Free employee meals on duty 50% Off F&B in all properties €/£60 employee rate on rooms for all Dalata owned hotels 30% off the Friends & Family rate Extra AL day for every year worked (5 extra days to a maximum of 5 days) Employee Assistance Programme. Cycle to Work Scheme/Transport Schemes Pension access (Ask your HR Manager for local pension information) Development Opportunities through our Dalata Academy- support your career journey Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events Your Job Support the overall kitchen operations of the hotel, ensuring smooth day-to-day running of all food service areas. Lead by example in delivering high-quality, consistent food standards across all services. Support and deputise for the Head Chef, taking full responsibility for the kitchen in their absence. Supervise, motivate and develop the kitchen team, ensuring standards, productivity, and morale are maintained. Oversee stock control, ordering, and supplier management to ensure efficiency and minimise waste. Assist in planning rotas in line with business levels, ensuring effective staffing and cost control. Ensure all food safety, HACCP, and health & safety standards are fully adhered to at all times. Play a key role in delivering successful meetings, events, and busy service periods. Support menu development and contribute ideas to continuously improve the food offering. What You'll Need: Previous experience in a Sous Chef or strong Senior Chef role within a hotel or high-volume environment. Proven ability to lead and run a kitchen, including managing service independently. Strong organisational skills, including experience with stock control, ordering, and rota planning. A hands-on leadership style with the ability to motivate and develop a team. Excellent knowledge of food safety, HACCP, and kitchen compliance standards. A passion for quality, consistency, and delivering a great guest experience. Ability to work under pressure and make decisions in a fast-paced environment. Relevant culinary qualification is desirable but not essential. About U s Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Perfectly positioned in the vibrant city centre, Maldron Hotel Liverpool places you right at the heart of the action. Just minutes from iconic landmarks, cultural venues, and major attractions, our team enjoys the best of what the city has to offer. From world-class concerts and sporting events at the M&S Bank Arena to the historic charm of the Royal Albert Dock, there's something for everyone just steps away. Shopping enthusiasts can explore Liverpool ONE, while music lovers can walk in the footsteps of The Beatles with famous sights nearby. Join us and be part of a workplace where city life meets opportunity. TPBN1_UKCT

Job Title: Customer Service Claims Handler Location: Liverpool Salary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management.We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantageGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role

Job Title: Customer Service Property Damage Claims Handler Location: Liverpool Salary: £26,937 per annum plus bonus potential of up to £1500 annual bonus after successful probation. Job Type: Permanent, Full Time Working Hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What's involved: The role requires taking ownership of a portfolio of property damage claims Investigating and making decisions on indemnity, liability and quantum Actively driving down the cost of claims through the application of accurate and appropriate claim strategies. Effective file and portfolio management.We are looking for people with: Ability to learn new skills and adapt to changing requirements. A positive attitude and a GROWTH mindset. Strong organisation skills and the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Knowledge of the Civil Procedure Rules and/or previous claims handling experience an advantageGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £29,764 to £33,899 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputising in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive 'can do attitude' A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role. TPBN1_UKTJ

Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claimWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered

Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry ExperienceGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered