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Senior Operations Lead (Central Operations) Location: London SE1 (Hybrid – min. 2 days in office) Salary: £55,000 – £65,000 About Us At Lean Kitchen Network (LKN), we're not just making food — we're redefining the culinary landscape. We partner with global brands like Twisted, Heinz, Doritos, PepsiCo, and Unilever to create and scale innovative food concepts. With 300+ locations across the UK, we work with kitchen operators, hotels, universities, and retailers to turn everyday spaces into high-performing food destinations. We’re now entering our next phase of growth — building the systems, data infrastructure, and operational engine to scale faster and smarter. The Role We’re looking for a Senior Operations Lead to sit at the centre of the business — owning how we use data, systems, and processes to drive performance. This is a high-impact, generalist role that blends operations, commercial thinking, and data. You’ll work across supply chain, partner performance, onboarding, and central reporting — while also helping us build a more scalable, tech-enabled operation. This role is ideal for someone who is: • Operationally strong, • Commercially aware, • Curious about data, automation, and AI, • Excited to build and improve systems in a scaling business What You’ll Be Responsible For Operations & Performance • Drive operational performance across our network of partners, brands, and sites, • Identify gaps, inefficiencies, and opportunities to improve revenue and margin, • Support rollout and onboarding of new sites and initiatives, • Own and evolve central reporting across the business, • Build and/or manage dashboards (e.g. Looker Studio, Power BI), • Translate data into clear insights and actions for internal teams, • Define what should be tracked — KPIs, benchmarks, and performance frameworks, • Identify and implement better systems and processes across the business, • Improve operational workflows to support scaling to hundreds of locations, • Lead continuous improvement projects across operations and supply chain, • Identify opportunities to introduce automation and AI into workflows, • Explore tools such as AI agents, automated reporting, and process automation, • Help the business become more efficient through smarter use of technology Leadership & Collaboration • Work closely with the Operations Director and senior leadership team, • Help define priorities and execute key strategic projects, • Manage stakeholders across partners, suppliers, and internal teams, • Manage and guide data/analyst resource(s) What We’re Looking For • Experience in a senior or mid-senior operations role (hospitality, food, retail, or similar fast-paced environments), • Strong commercial instincts — you understand what drives revenue and margin, • Comfortable working with data, dashboards, and performance metrics, • Experience with tools like Looker Studio, Power BI, Excel, or similar, • Systems thinker — you enjoy improving how things work, not just running them, • Interest in automation, AI, and using technology to improve operations, • Able to operate as a generalist across multiple areas (ops, supply chain, data, onboarding), • Strong communicator with the ability to influence and align teams, • Hands-on, pragmatic, and comfortable in a scaling business Important Note on the Role We recognise this role covers a broad scope — including data, systems, and emerging technology. While we don’t expect a deep specialist in every area, we are looking for someone who: • Understands how these pieces fit together, • Can lead, prioritise, and problem-solve across them, • Is excited to learn and build in a fast-moving environment Why Join LKN? • Be part of one of the UK’s fastest-growing food platform businesses, • Work with globally recognised brands and major partners, • Play a key role in shaping how we scale the business, • High ownership, high autonomy, and real impact, • Opportunity to build future-facing capabilities (data, automation, AI) If you’re excited by building systems, improving performance, and helping scale a modern food business — we’d love to hear from you.

About The Role: The Crowd are partnered with a highly respected, mid-sized international architecture and interior design studio, who are looking to appoint a positive and driven Studio and Design Director who possesses a strong creative vision for their London office. This is a pivotal, leadership role within an ambitious and successful practice, delivering luxury hospitality, residential, and F&B projects worldwide. As Design Director, you will take ownership of the creative, technical, and operational delivery of multiple high-profile projects, while playing a central role in shaping and mentoring a talented design team. Working closely with the Founders, you will lead and oversee projects from concept through to completion, ensuring exceptional design quality at every stage. By “steering the ship” and driving design direction, building and maintaining strong client relationships, and ensure projects are delivered efficiently and profitably; this role requires a balance of hands-on design leadership, strategic oversight, commercial acumen and team mentorship and development. A strong technical foundation is essential, and candidates with an architectural / interior design background is required. Offering an excellent salary and benefits package, including hybrid working, flexitime, enhanced annual leave, pension, team breakfasts, and private healthcare, alongside the opportunity to elevate your career within one of the industry’s most exciting and well-regarded studios, this is a position not to be missed! Key Responsibilities: • Oversee the design and delivery of multiple concurrent international projects across hospitality, residential, and F&B sectors, • Lead, mentor, and inspire a close-knit design team, fostering a collaborative and high-performing studio culture, • Collaborate with senior leadership to evolve and refine design concepts and creative direction, • Present and articulate design ideas confidently to clients, securing buy-in and building long-term relationships, • Guide teams through all project stages, from concept development to technical delivery, • Ensure projects meet financial targets, timelines, and quality expectations, • Support and empower senior designers in managing their projects and client interactions, • Act as a right-hand person to the founders, contributing to company strategy and growth, • Work closely with senior stakeholders, both internal and externally fostering positive working relationships, • Act as an ambassador for the studio, • Travel to international projects as an when required Key Skills / Requirements: • Proven experience in a senior design leadership role within a high-end interiors / design studio, • Deep understanding of interior architecture, FF&E, product design, and spatial storytelling, • Architecturally qualified highly advantageous, with good connections within a competing market, • Commercially aware, with experience managing budgets and project performance, • Technically confident, with solid knowledge of construction methods and building regulations, • An inspiring leader who brings out the best in others and thrives in a collaborative environment, • Excellent communication and presentation skills To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Head of People Luxury hospitality group London circa £60-70,000 salary plus benefits We are recruiting a Head of People for a dynamic and design-led luxury lifestyle restaurant group, recognised for delivering exceptional guest experiences across a collection of high-profile London venues. Built on a strong brand identity and a commitment to elevated dining, this group has created spaces that blend premium hospitality with energy, style and cultural relevance. Each venue operates with its own personality, while consistently delivering the standards expected of a modern luxury brand. Operating across a growing multi-site estate, the business continues to evolve, placing people, culture and performance at the centre of its success. As the organisation looks to further strengthen its people strategy and support continued growth, this role will play a key part in shaping culture, developing talent and ensuring the operational teams consistently reflect the standards and values of the brand. This is not simply an HR leadership role, it’s an opportunity to build and embed a progressive, culture-led people function that enables performance while enhancing the employee experience across the group. Working closely with senior leadership, you will be instrumental in aligning people strategy with business objectives, supporting leaders and building a high-performing, engaged and commercially focused workforce. The role Reporting into the Director of People and Culture, you will work closely with General Managers and other stakeholders, you will drive recruitment, retention and succession planning, ensuring the business attracts, develops and retains high-calibre talent. A key focus of the role will be strengthening employee engagement and embedding a high-performance culture, balancing operational excellence with a genuine focus on people experience. You’ll oversee all aspects of HR operations, ensuring compliance with UK employment legislation while continuously improving processes, policies and ways of working. Leading a team of three, you’ll provide direction, coaching and support, ensuring the People function operates with both credibility and impact across the estate. Highly visible across the venues, you’ll build strong relationships at all levels, acting as a trusted partner to leadership and a cultural ambassador for the brand. Strategic but hands-on, you’ll combine commercial awareness with emotional intelligence, ensuring people initiatives drive measurable business outcomes. Essential experience we’re looking for • Proven HR leadership experience within luxury hospitality or lifestyle brands, • Experience operating across a multi-site environment, • Strong commercial awareness with the ability to link people strategy to business performance, • Demonstrable experience in recruitment, retention and succession planning, • Experience building and embedding high-performance, engagement-led cultures, • Solid understanding of UK employment law and HR best practice, • Experience partnering with senior stakeholders and advising at leadership level, • Hands-on, visible leadership style with strong relationship-building skills, • Experience managing and developing a small People team, • Highly organised, pragmatic and delivery-focused, • Strong communication skills and high emotional intelligence, • CIPD qualification preferred Most importantly: you’re someone who combines professionalism with personality, a people leader who can build culture, drive performance and elevate the employee experience within a premium, fast-paced hospitality environment. Closing date for applications: Friday 10th April 2026 Interested in this exciting opportunity? Please apply via LinkedIn today Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; • Details matter, • Passionate in everything we do, • Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kindhearted people to join our mission to revolutionise the industry. ABOUT THE ROLE We’re looking for an experienced Learning & Development Manager to lead the design and delivery of our management and senior leadership development strategy. This role will build a strong internal leadership pipeline, elevate management capability across our salons and support teams, and drive a high-performance, values-led culture as we scale. Reporting to the Head of Talent Development, you’ll shape leadership frameworks, succession planning, and development programmes while mentoring Area Training Partners and partnering with senior stakeholders to ensure learning drives real commercial impact. KEY RESPONSIBILITIES • Design and implement a comprehensive management and senior leadership development strategy aligned to Townhouse growth plans, • Own and evolve the leadership competency framework for Shift Leaders, Salon Managers and Area Managers, • Develop structured development programmes for first-time managers through to senior operational leaders, • Build clear, scalable career pathways to support internal progression and succession planning, • Design and facilitate senior leadership workshops focused on commercial leadership, performance, strategic thinking, change and coaching, • Provide coaching and development support to senior managers and high-potential talent, • Oversee end-to-end design of blended learning solutions, including workshops, digital and peer learning, • Ensure programmes are operationally practical and commercially relevant for multi-site environments, • Build internal facilitation capability and drive consistency in training standards across locations, • Define and track leadership development KPIs, using data to measure impact, ROI and continuous improvement, • Present regular insight and impact reporting to the Head of Talent Development and senior leadership, • Embed a culture of feedback, coaching and continuous development aligned to Townhouse values ABOUT YOU • Proven experience designing and delivering management and leadership development programmes, • Strong facilitation skills with experience working at senior leadership level, • Experience coaching senior managers and high-potential talent, • Commercially minded, with a strong understanding of operational business environments, • Confident using data and insights to measure learning impact and drive improvements, • Able to influence and build credibility with senior stakeholders, • Experience in a multi-site retail, hospitality or service-led environment (desirable), • Coaching qualification (ILM, ICF, CIPD L&D or similar) is advantageous, • Experience working with LMS or digital learning platforms is beneficial LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

The Company My client is a well-loved, fast-growing brand in the QSR space, with a strong presence across the UK and big ambitions for what comes next. They’ve built a loyal customer base through great product, clear brand identity, and a real focus on experience, and delivery has become a hugely important part of that journey. As the business continues to grow, so does the opportunity within their delivery channels. The Opportunity This is a 12-month maternity cover for a Head of Delivery, reporting into the CMO and sitting at the heart of how the brand shows up off-premise. It’s a role with real ownership, you’ll shape the delivery strategy, build strong external partnerships, and make sure everything is working as it should, from big-picture planning through to day-to-day performance. • Set and deliver the overall delivery strategy, with a focus on sustainable growth, • Own relationships with delivery partners and aggregators, working closely with them to improve visibility, trading, and performance, • Keep a close eye on how things are actually landing operationally, making sure plans are realistic and effective in practice, • Use data and insight to guide decisions, spot opportunities, and course-correct where needed, • Lead regular performance reviews and keep delivery activity aligned with wider business goals, • Work closely with marketing, operations, and commercial teams to keep everything joined up, • Manage trading levers like promotions, pricing, and offers to drive both sales and profitability, • Stay ahead of potential challenges and keep things running smoothly The Candidate This role would suit someone who enjoys sitting at the intersection of strategy and execution, someone who’s comfortable zooming out, but equally happy getting into the detail. • Experience in a senior delivery, e-commerce, or trading role within a multi-site environment (QSR or hospitality would be ideal), • Strong experience working with third-party delivery platforms and partners, • Commercially minded, with a good instinct for what drives performance, • Confident using data to inform decisions, without losing sight of the bigger picture, • A natural relationship builder, both internally and externally, • Comfortable working cross-functionally and influencing without direct authority, • Proactive, thoughtful, and able to adapt as things change It’s a great opportunity to step into a visible, business-critical role in a brand that’s continuing to evolve with plenty of scope to make a real impact over the 12 months.

About Us FansHub is a fast-growing digital agency with teams in the UK and US. We work at the intersection of talent management and digital marketing, helping creators, influencers, and brands grow and stand out on social media. From building strategies and campaigns to delivering measurable results, we give our clients the creative and operational support they need to scale. Our focus is on delivering impact - the right content, on the right platform, to the right audience. As one of the leading social-first agencies worldwide, we’re building the future of how creators and brands succeed online, both in the adult industry, and with mainstream influencers. We operate with high standards, fast feedback loops and clear accountability. We are not corporate. We are not chaotic. We are structured, agile and performance-driven. The Role This is a hands-on operations role at the centre of our Paywall & Sales division. You will be responsible for executing and driving performance across our creators’ subscription platforms, ensuring that operational systems, team output, and monetisation strategies are working effectively. This role suits someone who is organised, commercially aware, detail-focused, and confident managing people and processes. Your responsibilities will include: • Owning and driving operational execution across assigned creators, • Managing day-to-day operations within the Paywall & Sales function, • Identifying and implementing opportunities to improve revenue performance, • Maintaining and enforcing operational standards and processes, • Compiling, analysing, and interpreting performance data, • Managing and coordinating a remote Philippines-based operations team Core Responsibilities Creator Operations & Revenue Execution You will be responsible for driving measurable performance improvements across your assigned creators. This includes: • Leading operational onboarding for new creators, • Defining creator positioning and pricing strategy, • Managing subscription pricing, renewal pricing and optimisation, • Shaping script structure, pricing flow and monetisation mechanics (content writing is handled separately), • Overseeing content strategy and paywall brand positioning, • Reviewing monthly performance (sales, RPV, churn, conversion etc.), • Identifying performance issues and proposing solutions, • Taking accountability for creator churn and revenue growth You will speak with creators regularly (daily/weekly), leading communication across all non-sales related matters. Team Management (Execution-Focused) You will directly manage our Philippines-based: • Content schedulers, • Content uploader, • Editor, • SQA team members Your responsibilities: • Oversee daily execution and output quality, • Enforce systems and processes, • Ensure instructions from creators and management are tracked and actioned, • Coordinate with the Paywall & Sales Team Lead, • Maintain operational standards, • Lead hiring for the Distro & Editing team, • Suggest terminations where necessary, • Improve recruitment processes, • Ensure performance standards are maintained Data & Reporting You are responsible for compiling and interpreting performance data. • Track and monitor key creator and team metrics, • Identify trends, problems, opportunities, • Prepare structured weekly performance summaries, • Flag issues early with proposed solutions, • Ensure senior management always has up-to-date operational visibility Systems & Operational Discipline • Operate and enforce internal tracking systems, • Ensure team members are inputting correct data, • Improve small process inefficiencies, • Propose larger system changes for approval Who We're Looking For Ideal profile: • Naturally organised and disciplined, • Commercially aware and performance-oriented, • Confident, • Comfortable managing remote teams, • Strong communicator (especially under pressure), • Solutions-focused, • Comfortable with direct feedback Background wise, you might have: • Experience in hospitality or high-pressure environments earlier in your career, • One solid “proper” professional role, • Experience managing people or coordinating teams Our Values Our most important assets are the people that work here. We all work as one team and rely on each other. We strive to create a working environment in which we are proud to belong, by maintaining our values at the forefront of everything we do: Integrity – We do what’s right, not what’s easy - always with transparency and trust Fairness – We champion equality, inclusivity and doing right by people - always Ownership – We take initiative, act with accountability and treat the business like it's our own Collaboration – We believe the best work is done together - respecting different views and working as one team Positivity – We believe in possibility, embrace challenges and bring energy to our work Focus – We seek clarity, avoid unnecessary complexity and move quickly Quality – We push for excellence, raise the bar and never stop improving Our WoW Factor We know that a rapidly scaling business requires flexibility, understanding and rewards to maintain momentum and grow together. We are committed to our Ways of Working (WoW) with each other so we can continue to be our best. Life as a FHubee As well as industry-benchmarked compensation and all the hardware and software you need, we offer a thoughtfully-curated list of benefits. We expect this list to evolve as we continue supporting our team members’ long-term personal and professional growth and their wellbeing: • Paid time off: 28 days paid leave (20 holiday days plus 8 public holidays), • Gym membership, • Regular team events and a vibrant company culture, • WFH and Growth (L&D) budgets, • Workplace pension

Bar Manager Reports to: General Manager About ...At Sloane The blend of discipline and chaos, exclusivity and electricity. ...At Sloane is the London chapter of the Costes story. Hidden in the heart of Chelsea, the bar is its heartbeat: intimate, glamorous, and alive. Here, service is precise but never stiff, and every detail — from the way a glass is placed to the tone of a greeting — matters. It’s also a place where crowd curation is an art form. Our bar attracts a beautifully eclectic mix — from long-time Chelsea regulars to artists, musicians, and cultural icons, djs create the soundtrack to nights that feel spontaneous yet perfectly orchestrated. ...At Sloane is an old-school bar for a modern generation — the kind of place where you don’t look at your phone, you look at people. A place of energy, elegance, and unexpected encounters. It’s not just about cocktails; it’s about connection. We are looking for a Bar Manager with both style and structure — someone who understands that true elegance is a choreography of discipline, emotion, and personality. You’ll lead a team trained to perfection, yet alive with character; a team that delivers consistency with soul. Your Role As Bar Manager, you will set the tone of the house — be the link between precision and pleasure. You’ll oversee the full beverage journey across the bar, restaurant, lobby, minibar, and in-room dining, ensuring everything reflects the signature ...At Sloane feeling: sensual, seamless, and precise. What You’ll Do Craft the Experience • Create an atmosphere that feels alive — seductive, elegant, and unmistakably ......At Sloane., • Lead, train, and inspire a team that delivers flawless service with character and confidence., • Maintain a culture of precision — detailed SOPs, daily briefings, and ongoing tastings to perfect every pour, gesture, and client interaction., • Develop and refine beverage menus that blend artistry with intuition, sophistication with a hint of provocation., • Personally engage with guests — anticipate desires, remember details, and make each encounter feel unique and effortless., • Handle guest feedback with calm professionalism., • Champion a standard of presentation and energy that turns service into theatre., • Drive revenue through creative upselling and ensure guest satisfaction targets are met and exceeded., • Ensure consistency of service standards across all beverage outlets, including minibar and in-room dining. Lead with Vision • Supervise all beverage operations across the property — bar, restaurant, minibar, and lobby., • Collaborate with the General Manager and Restaurant Manager to ensure a unified, flawless guest journey., • Monitor performance and feedback, ensuring consistency across every touchpoint., • Uphold full compliance with health, safety, and licensing regulations — applying the same discipline you apply to service., • Prepare reports, budgets, and KPIs — blending creativity with commercial instinct., • Manage cost control, inventory, and stock rotation in line with budget and forecast targets., • Analyse financial data and guest feedback to identify trends and improvement opportunities., • Support the planning and execution of promotional events and brand activations. Train. Perfect. Repeat. • Lead with obsession for detail — constant training, feedback, and refinement., • Build a solid team that embodies the ...At Sloane philosophy: professional yet natural, serious yet seductive., • Conduct regular tastings, workshops, and performance reviews to continuously sharpen knowledge and confidence., • Maintain impeccable grooming, posture, and energy standards throughout the team., • Participate actively in recruitment, induction, and career development to retain and nurture talent., • Ensure adequate staffing levels and effective rostering to meet business needs while managing labour costs. Who You Are • A bar professional from a luxury lifestyle property — ideally with a background in Parisian or design-led hospitality., • Fluent in English; French is a strong advantage., • Holder of a Personal License., • Deep knowledge of spirits, wines, and champagne (WSET Level 3 preferred)., • A natural host — magnetic, composed, and effortlessly engaging., • Financially astute, operationally precise, and artistically inspired., • Experienced in leading, training, and developing high-performing teams., • Calm under pressure, detail-obsessed, and always impeccable., • A sound understanding of UK Health & Safety, Licensing, and GDPR compliance requirements. What will I get? • Competitive Salary Based on experience, plus service charge and participation in a bonus scheme., • Enhanced Pension Scheme*, • 28 holidays including eight bank holidays, with more holidays after one-year service, • Complimentary meal while on duty, • Health Plan*, • Dental cost reimbursement*, • Optical cost reimbursement*, • Complimentary coverage for your partner and children*, • Gym membership discounts*, • Access to a 24/7 GP advice line and counselling services, including support for dependents*, • Annual parties, • Awards and Recognition Programme Why Join Us ...At Sloane is not just a place to work — it’s a place to belong. Here, discipline meets desire, structure hides behind grace, and every shift feels like a scene in something beautiful. We invest deeply in training, SOPs, and team development — because only perfect preparation allows true personality to shine. Additional Information This job description is intended as a guide and is not exhaustive; the scope of the role may evolve as the property and position develop. Applicants must have the right to live and work in the United Kingdom, as visa sponsorship is not currently available for this role. Please note that we do not accept unsolicited CVs from recruitment agencies or headhunters. Any CVs submitted without prior written agreement for the specific role from the Director of Human Resources will be considered the property of the company and will not be subject to agency fees. *Upon successful completion of the probation period

The Role: Operations Director The Location: London Based - Oversight of All Evolv Collection Locations The Salary: Competitive Why work for us: Our industry leading benefits have you covered! • Senior Management Benefits: Enhanced pension & enrolment in the Evolv bonus scheme., • Industry leading pay: We value your expertise and dedication., • Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day., • Financial freedom: Take control of your finances with Steam – track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary., • Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor., • Total Wellbeing Package: Embrace a holistic approach to health with WeCare – offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more!, • Nourish your body: We offer healthy and nutritious meals whilst on shift., • Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night!, • Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge., • Get some rest: Your holiday allowance increases with length of service., • Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Who Are We: The Evolv Collection, founded by Sir Terence Conran in 1991, is a pioneering premium hospitality group with a portfolio of some of the most iconic restaurants in modern dining. Our venues span London, Birmingham, Manchester and New York, each with its own distinctive character, heritage and guest experience. As the business continues to evolve and grow, we are seeking an experienced Operations Director to join our senior leadership team and play a central role in driving performance, culture and operational excellence across the portfolio. This is a unique opportunity to lead operations across a collection of established, high-profile restaurants while helping shape the future direction of the business. A bit about what you will be doing: The Operations Director is responsible for leading and overseeing the operational performance of The Evolv Collection’s restaurant and hotel portfolio. Working closely with the CEO and senior leadership team, the role ensures the successful delivery of the company’s operational strategy while maintaining exceptional standards of guest experience, team culture and financial performance. You will provide strategic leadership and operational oversight across multiple sites, supporting Operations Managers and general managers to drive performance, strengthen leadership capability and deliver outstanding hospitality. A key part of the role is championing The Evolv Collection’s Power of Service philosophy, ensuring it is embedded across every restaurant and consistently brought to life through the behaviours of our teams and the experiences delivered to our guests. As a senior leader in the business, you will play a critical role in living and promoting the company’s values of Teamwork, Respect, Integrity and Passion, creating a culture where people feel supported, motivated and proud to deliver exceptional hospitality. The role requires both strategic thinking and hands-on leadership. You will regularly review operational performance across the estate, identify opportunities for improvement and implement initiatives that strengthen guest experience, team engagement and commercial results. You will also act as a mentor and trusted advisor to senior operational leaders, helping them navigate operational challenges while developing the next generation of leaders within the business. As Operations Director you will also act as a custodian of each restaurant’s brand, heritage and guest experience, ensuring alignment with The Evolv Collection’s 2028 Vision and Strategic Priorities. Key Responsibilities: • Provide strategic leadership across the portfolio, ensuring operational performance aligns with the company’s commercial objectives, growth plans and long-term strategy., • Lead, inspire and develop a high-performing team of Operations Managers and General Managers building strong leadership capability and ensuring consistent standards across the estate., • Drive commercial performance across the portfolio through robust financial oversight, detailed analysis of P&L performance and the implementation of initiatives that maximise profitability and operational efficiency., • Partner closely with the CEO and senior leadership team to shape and deliver the operational strategy of the business, contributing to key decisions that support the long-term growth of The Evolv Collection., • Work collaboratively with senior leaders across Sales, Finance, People and Marketing, ensuring strong alignment between operational delivery and wider business strategy., • Build a close and collaborative partnership with the Back of House Operations Director, ensuring a unified operational approach across front and back of house while driving consistent standards of food, service and guest experience., • Provide strategic guidance and challenge to restaurant leadership teams to ensure each site delivers strong financial performance, operational discipline and exceptional guest experiences., • Identify opportunities to improve operational performance, enhance productivity and unlock new revenue streams across the portfolio., • Lead the successful delivery of key business initiatives, ensuring new concepts, operational improvements and company programmes are effectively implemented across multiple sites., • Maintain clear oversight of business performance across the estate, regularly reviewing results, identifying trends and implementing action plans to address risks or performance gaps., • Ensure robust governance and compliance standards are maintained across the estate, including health & safety, employment practices and operational risk management. Key Requirements: You are a senior hospitality leader with significant multi-site operational experience within premium hospitality groups. You combine strong commercial acumen with a deep understanding of guest experience, team development and operational excellence. You lead with authenticity and integrity, inspire those around you and are passionate about building strong teams that deliver exceptional hospitality. The responsibilities above are not exhaustive and may evolve in line with the needs of the business If you are interested in discussing the Operations Director role further, please get in touch with us without delay! At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.

Senior Operations Manager Culture-led and experiential hospitality group London with travel circa £75,000 annual salary plus up to £25,000 bonus, car and benefits We are recruiting a Senior Operations Manager for a highly distinctive and fast-evolving hospitality group known for creating vibrant, entertainment-led experiences. Built on a culture that celebrates individuality, creativity and community, this group has developed a reputation for operating venues that go beyond the traditional model. From live music and cultural events to competitive socialising and late-night experiences, each venue is designed to bring each venue energy, creativity and personality. Operating across a diverse and high-performing multi-site estate, the business continues to evolve its model while maintaining a strong focus on people, partnership and performance. As the organisation continues to refine its operating structure and strengthen performance across the estate, this role will play a key part in driving operational consistency, supporting venue leaders and unlocking the full potential of each venue. This is not simply about overseeing a group of venues, it’s about partnering closely with operators, strengthening performance and helping shape a portfolio of culturally relevant, commercially successful spaces. Working closely with the Operations Director to drive profitability, strengthen leadership capability across the estate you will be instrumental in supporting the continued evolution of the business. The role You’ll oversee performance across a defined group of venues, working closely with General Managers to drive revenue growth, improve profitability and strengthen operational discipline. A key part of the role is identifying opportunities within the estate - supporting underperforming venues to recover while unlocking growth potential in stronger locations through commercial thinking, creativity and strong leadership. You’ll lead refurbishment and capital investment projects across your area, ensuring sites are positioned to deliver strong commercial returns while enhancing guest experience and venue relevance. Working closely with the wider leadership team, you’ll ensure operational standards, compliance and guest experience remain consistently high while maintaining the energy and individuality that defines the venues. You’ll recruit, develop and coach venue leaders, building strong relationships and strengthening the pipeline of future leaders across the organisation. Commercially minded and highly visible across your area, you’ll ensure marketing activity, events and commercial initiatives are aligned with business objectives and local market opportunities. Strategic but hands-on, you’ll balance operational discipline with the creativity and cultural awareness required to operate high-energy hospitality venues. What success looks like in this role Within the first 12 months, you will have strengthened commercial performance across your area, delivering improved sales and profitability while stabilising underperforming venues. You will have built strong, trusted relationships with General Managers, creating a culture of accountability, support and continuous improvement. Refurbishment and capital investment projects within your area will have been delivered successfully, enhancing venue performance and guest experience. You will have strengthened operational standards, reporting rhythm and performance management across the venues you oversee, creating greater clarity and consistency. Most importantly, the spaces you look after will be commercially stronger while continuing to deliver the vibrant, inclusive and culturally relevant experiences that define the brand. Essential experience we’re looking for • Hospitality background in bar or pub environments, • Proven multi-site hospitality leadership experience (circa 5-20 locations), • Experience managing high-energy, customer-facing venues, • Strong commercial awareness with demonstrable P&L accountability, • Experience leading refurbishment projects or CAPEX investments within hospitality venues, • Proven ability to improve performance across a portfolio of venues, • Experience coaching and developing General Managers or venue leaders, • Strong operational discipline with a focus on guest experience and compliance, • Confident analysing performance data and translating insight into action, • Highly organised, structured and delivery-focused, • Excellent communication and relationship-building skills, • Comfortable working across geographically spread teams, • Strong presence, natural leadership and high emotional intelligence Most importantly: you’re someone who combines operational rigour with personality and energy, a leader who can drive performance while protecting the individuality, culture and creativity that make great hospitality venues truly memorable. Closing date for applications: Monday 30th March 2026 Interested in this exciting opportunity? Please apply via LinkedIn. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date.

Are you from a Senior Front Office or Hotel Operations background, passionate about creating unforgettable guest experiences and shaping the future of hospitality? Join PPHE Hotel Group as our Brand Operations & Guest Experience Manager, a fundamental role driving consistency, excellence, and innovation across our entire brand portfolio. This is an exciting chance to shape the guest experience across a dynamic, forward‑thinking hotel group. You’ll work closely with senior leaders, be the voice of the guest, and drive meaningful improvements across people, product, and performance. What you’ll do as Brand Operations & Guest Experience Manager: You’ll be the connector between Brand, Operations, Digital, Commercial, and Development teams, turning brand vision into real, tangible guest experiences. Your work will shape how our hotels operate, feel, and perform. In this role, you will: • Bring our brand strategies to life across all regions., • Drive and evolve brand standards and guest experience frameworks., • Introduce new guest experience initiatives informed by research, data, and feedback., • Oversee guest journey mapping, brand audits, mystery guest programmes, and survey insights., • Review sentiment & online reputation targets and review, • Manages and develop the use of the Service Optimisation system. Currently UNIFOCUS., • Champion ESG across all experience implementations., • Partner with Digital & Commercial Tech to roll out guest-facing technologies., • Use AI-powered insights to elevate service, optimise operations, and support decision-making., • Work with L&D to embed service culture and develop guest experience training., • Support hotel openings, renovations, and repositionings., • Collaborate with Brand Marketing to ensure consistent messaging and visual identity., • Analyse ROI, monitor trends, and identify opportunities to stay ahead of competitors., • What you bring as Brand Operations & Guest Experience Manager:, • Strong experience in brand operations, service quality, or multi-property hospitality roles., • Strategic thinking with hands‑on operational understanding., • A passion for hospitality and exceptional guest experiences., • Data fluency, curiosity, and comfort working with new technologies and AI insights., • Confidence partnering with senior stakeholders and influencing cross‑functional teams. Benefits you’ll receive: • 1 day from home per week, you’ll be in 4 days per week including Fridays, • 30 days of holiday per year - including bank holidays, increasing with years of service, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for work attire, • Travel season ticket loan, Ride to Work Scheme, • Annual team member parties and events, • Company pension plan If you’re ready to shape the future of hospitality, elevate guest experiences, and leave your mark across a global portfolio, we’d love to hear from you. Join us and help create memorable moments that matter.

Job Description Chef De Partie Evolve are the leading chef agency and we are currently looking for Chef de Partie, to join our team. See belowatwhy you should join us and learn about all the benefits of being an Chef de Partie with Evolve! What we offer you: Leading pay rates for Agency Chef de Part

Job Description Chef De Partie Evolve are the leading chef agency and we are currently looking for Chef de Partie, to join our team. See belowatwhy you should join us and learn about all the benefits of being an Chef de Partie with Evolve! What we offer you: Leading pay rates for Agency Chef de Part

See belowatwhy you should join us and learn about all the benefits of being a Chef with Evolve! What we offer you: Leading pay rates for Agency Sous Chef roles Want to go on holiday? No need to worry, Evolve calculates your holiday pay separately and pay it to you when requested Individual consul. J

Job Description Pastry Chef De Partie Evolve are the leading pastry chef agency and we are currently looking for Chef de Partie, to join our team. See belowatwhy you should join us and learn about all the benefits of being a Pastry Chef de Partie with Evolve! What we offer you: Leading pay rates for

Job Description Sous Chef Evolve are the leading chef agency and we are currently looking for Sous Chefs with branded experience in gastro pubs to join our team. See belowatwhy you should join us and learn about all the benefits of being a Chef with Evolve! What we offer you: Leading pay rates for Agency Sous Chef roles Want to go on holiday? No need to worry, Evolve calculates your holiday pay separately and pay it t... ZIPC1_UKCT

Want to go on holiday? No need to worry, Evolve calculates your holiday pay separately and pay it to you when re. Evolve are the leading chef agency and we are currently looking for Chef de Partie, to join our team. See belowatwhy you should join us and learn about all the benefits of being an Chef

See belowatwhy you should join us and learn about all the benefits of being an Sous Chef with Evolve! What we offer you: Leading pay rates for Agency Sous Chef roles Want to go on holiday? No need to worry, Evolve calculates your holiday pay separately and pay it to you when requested Individual. Jo

Evolve are the leading chef agency and we are currently looking for Chef de Partie, to join our team. See belowatwhy you should join us and learn about all the benefits of being an Chef de Partie with Evolve!. Want to go on holiday? No need to worry, Evolve calculates your holiday pay separately and

Senior Marketing Manager Central London - Up to £70k + Benefits Hospitality Industry Zachary Daniels are very pleased to be representing this incredible international Restaurant Group in the market. They're looking for a Senior Marketing Manager to join our London-based team, reporting into the Head of Marketing. This is a pivotal role within the business, responsible for leading one of this group's core restaurant marketing streams across multiple sites and brands. You'll own the end-to-end marketing strategy and execution for your channel-driving commercial performance, brand strength, and guest engagement across a diverse and growing portfolio. Working closely with senior leaders across Marketing, Digital, Social and Restaurant Operations, you'll play a key role in shaping their wider marketing direction while delivering high-impact, integrated campaigns. Key Areas of Focus: Brand & Strategy Own and evolve channel strategy, translating commercial goals into insight-led plans Ensure consistent, compelling brand execution across all touchpoints Support menu launches, pricing and value positioningCampaigns & Delivery Lead integrated, multi-channel campaigns end-to-end Manage the marketing calendar and align with wider business activity Partner with Operations, Digital and CRM to ensure effective executionChannels, CRM & Performance Own channel performance across all owned platforms Work with CRM/data teams on segmentation and personalisation Set KPIs, analyse results and optimise future activityPartnerships & Local Marketing Deliver partnerships, activations and local marketing initiatives Ensure all activity is commercially driven and on brandLeadership & Stakeholders Act as a senior partner across teams and manage agencies Support and develop junior team membersGovernance & Standards Manage budgets, forecasting and reportingExperience Needed: Proven senior marketing experience in hospitality, retail, leisure or multi-site consumer brands Strong track record of delivering end-to-end strategy with commercial impact Expertise across integrated campaigns, CRM, owned channels and performance marketing Confident stakeholder manager with experience leading agencies, budgets and complex projects Commercially minded and data-drivenPerson Profile: Strategic, but hands-on in delivery Clear communicator with strong judgement Collaborative leader who builds trust and momentum Proactive, resilient and adaptable Passionate about brand, guest experience and measurable impactDo not hesitate with this one or scroll-by as it one be on the market for long. This is your chance to work for a globally recognised hospitality brand with some exciting new site openings. You'll be impressed once you hear the brand! Please make sure you apply today! BH35775

A fantastic opportunity has arisen for a Cocktail Bar Manager to take full creative and operational ownership of a standout bar within a stunning historic venue. My client is offering a Cocktail Bar Manager role with a strong focus on cocktails, quality, and guest experience, alongside the chance to shape a drinks offering that truly sets the venue apart. With a salary of up to £38,000, plus bonus and excellent tronc earnings, this is a role that recognises both your expertise and your impact—particularly for someone with exceptional cocktail experience looking to showcase their craft. As Cocktail Bar Manager, you’ll lead from the front, driving a high-performing bar operation while bringing creativity and flair to the cocktail menu. This Bar Manager position gives you the opportunity to design and evolve a premium drinks offering, develop your team’s cocktail knowledge and technique, and create an environment where quality and consistency are second nature. Your exceptional cocktail experience will be central to elevating the bar’s reputation, inspiring the team, and delivering a drinks offering that keeps guests coming back. You’ll work closely with senior leadership and the wider restaurant team, gaining real influence over the direction and success of the bar while continuing to build your own reputation within a quality-led business. A package that reflects the opportunity: Salary up to £38,000 plus 10% performance-related bonus Tronc tips of £8,000 – £10,000 per year The chance to work in a beautiful, high-profile historic venue Genuine progression within a growing, quality-focused hospitality group My client is a respected and expanding hospitality group known for delivering premium experiences, exceptional drinks, and a strong team culture. With a real investment in people and progression, they offer a supportive environment where a Bar Manager can bring ideas to life, develop their team, and make a lasting impact on the guest experience. If you’re a cocktail-led Bar Manager with exceptional cocktail experience, ready to take ownership of a high-quality bar and elevate both your career and the drinks offering, this is your opportunity to step into a role where creativity and leadership go hand in hand. Apply today and take the next step in your journey

Legal Secretary Location: Epsom (relocating to Leatherhead in May) Contract: Full-time Salary: Competitive + excellent benefits Do you want to work with one of the largest legal practices in Surrey? Our client has a proud history and a modern, forward-thinking approach, they deliver high‑quality, practical and cost‑effective legal solutions for individuals, businesses and organisations. They are now recruiting an experienced Legal Secretary to join their highly regarded Private Client team. About the Role As a Legal Secretary in their Private Client department, you will provide dedicated support to fee earners, enabling them to work efficiently and deliver exceptional service to our clients. You will play a key part in ensuring the smooth running of daily operations, using strong organisational skills, initiative, and professionalism. You'll be based in their Epsom office, which is due to relocate to Leatherhead in May 2026. Key Responsibilities Provide PA and secretarial support to a team of Private Client solicitors/fee earners. Produce high‑quality correspondence and documents through audio‑typing and word processing. Manage filing, including opening, closing, storing and retrieving client files. Prepare outgoing post, copy documents and manage general administrative tasks. Manage diaries, meetings and appointments for fee earners. Prepare meeting rooms and provide client hospitality when required. Assist and support colleagues across the team when needed. Liaise professionally with clients in person and by telephone, ensuring exceptional client care. Maintain confidentiality at all times and operate within firm policies. Use the firm's case management system and complete online forms. Suggest and support efficiency improvements across the department. About You Essential At least 2 years' legal secretarial experience, ideally within Private Client. Fast and accurate touch typing. Strong IT skills across relevant software packages. Excellent organisation and ability to manage competing priorities. High accuracy and attention to detail. Professional and confident client communication skills. A proactive approach and ability to work without supervision. Positive attitude and strong team ethic. Good attendance and reliability. Emotional intelligence and sensitivity when supporting vulnerable clients. Desirable Experience using Practice Evolve or another case management system. Knowledge of Private Client law or legal processes. Amazing Benefit Package plus Learning & Development Opportunities Annual salary review & bonus scheme 5% employer pension contribution Death in Service benefit (4x salary) Interest‑free season ticket loan Paid professional memberships Long service rewards Private medical cover Company sick pay Cycle to Work scheme Wellbeing initiatives & regular socials 25 days' holiday + bank holidays Flexible/hybrid working Sabbatical opportunities Study leaveOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Personal Assistant(Private Client Team) Location: Epsom (relocating to Leatherhead in May) Contract: Full-time Salary: Up to £35k + excellent benefits Do you want to work with one of the largest legal practices in Surrey? Our client has a proud history and a modern, forward-thinking approach, they deliver high‑quality, practical and cost‑effective legal solutions for individuals, businesses and organisations. They are now recruiting an experienced Personal Assistant to join their highly regarded Private Client team. About the Role As a PA in their Private Client department, you will provide dedicated support to fee earners, enabling them to work efficiently and deliver exceptional service to our clients. You will play a key part in ensuring the smooth running of daily operations, using strong organisational skills, initiative, and professionalism. You'll be based in their Epsom office, which is due to relocate to Leatherhead in May 2026. Key Responsibilities Provide PA and secretarial support to a team of Private Client solicitors/fee earners. Produce high‑quality correspondence and documents through audio‑typing and word processing. Manage filing, including opening, closing, storing and retrieving client files. Prepare outgoing post, copy documents and manage general administrative tasks. Manage diaries, meetings and appointments for fee earners. Prepare meeting rooms and provide client hospitality when required. Assist and support colleagues across the team when needed. Liaise professionally with clients in person and by telephone, ensuring exceptional client care. Maintain confidentiality at all times and operate within firm policies. Use the firm's case management system and complete online forms. Suggest and support efficiency improvements across the department. About You Essential At least 2 years' legal secretarial experience, ideally within Private Client. Fast and accurate touch typing. Strong IT skills across relevant software packages. Excellent organisation and ability to manage competing priorities. High accuracy and attention to detail. Professional and confident client communication skills. A proactive approach and ability to work without supervision. Positive attitude and strong team ethic. Good attendance and reliability. Emotional intelligence and sensitivity when supporting vulnerable clients. Desirable Experience using Practice Evolve or another case management system. Knowledge of Private Client law or legal processes. Amazing Benefit Package plus Learning & Development Opportunities Annual salary review & bonus scheme 5% employer pension contribution Death in Service benefit (4x salary) Interest‑free season ticket loan Paid professional memberships Long service rewards Private medical cover Company sick pay Cycle to Work scheme Wellbeing initiatives & regular socials 25 days' holiday + bank holidays Flexible/hybrid working Sabbatical opportunities Study leave Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Marylebone Cricket Club (MCC) is recruiting enthusiastic individuals to join our Food & Beverage team for the upcoming season. Lord’s is a vibrant sports and events venue where excellence is expected both on and off the field. We take pride in delivering exceptional service and world class food and drink to every guest. By joining our award winning Food & Beverage team, you’ll work across a variety of unique and historic spaces, helping to create memorable experiences throughout the cricket season — whether you’re serving at the bar, taking orders, or supporting front of house operations. Our Values SMART We use our knowledge and expertise to ensure that everything we do looks, sounds and feels high quality ATTENTIVE We are open and welcoming to all, always paying close attention to people’s needs ORIGINAL We are proud of our history and constantly seek to evolve and innovate TOGETHER Like players, we help each other to achieve our collective goals and be our personal best Additional Information : Zero-hours Casual Worker Agreement offering flexibility. About the RoleWhat the role involves: Bar Management: • Oversee the operation of a match day bar at Lord’s, • Ensure bar is clean, well-organised, and ready for service before, during, and after events, • Stock management including stock counts, requisitions, rotation, wastage control and following reconciliation processes, • Lead and inspire bar teams to deliver exceptional service in a high-energy environment by fostering strong teamwork and a positive, motivated workplace culture., • Strong communication skills., • Ensure all guests receive personal and effective service that is befitting of a world class venue such as Lord’s., • Handle customer inquiries, complaints, and feedback promptly and professionally., • Ensure compliance with all licensing laws, health and safety regulations, and company policies, • Coordinate with event operations, logistics, and senior management teams To be considered for this role, good availability to work during Major Matches and International fixtures at Lord’s will be required. These events are key moments in the season, and your presence will be essential to ensuring smooth operations and a great experience for all. This is a zero hour contract role. Benefits Holiday pay. Career progression opportunities. Plenty of work available around 2026 Fixtures at Lord’s. Involvement in the event and being part of the cricket atmosphere. Fun team culture and social possibilities Free meal on Major Match days. Requirements • Experience as a Bar Manager or similar role., • Confident personality to engage with staff, members and guests, • Excellent leadership and team management skills, • Outstanding customer service and communication skills, • Ability to work under pressure and adapt to changing demands, • Strong organisational skills with good attention to detail, • Interest and knowledge of beverages, including wine, spirits, and beer, • Understanding of beverage dispense equipment and basic troubleshooting skills, • Complete understanding of licensing laws and health and safety regulations We welcome applications for this Retail & Bar Manager role from candidates with any of the following skills or experience: Bar, Retail, Hospitality, Events, Front of House, Bar Tender, Retail

Job Type: Full-time, permanent role – 40 hours per week. 9-hour shifts (including a 1-hour break) worked on a 5-days-on, 2-days-off rota, Monday to Sunday, depending on operational needs. Elysian Residences is a UK business specialising in the development and operation of luxury retirement communities. We provide a premium lifestyle and service offering comparable to leading retirement communities in countries such as the USA, Canada, Australia and New Zealand. ROLE PURPOSE The Senior Housekeeper plays a vital role in creating a welcoming, comfortable, and impeccably maintained environment across the development. By delivering exceptional standards of cleanliness, presentation, and service, this role helps ensure that homeowners, guests, and visitors enjoy a consistently positive experience. This is a hands-on position with supervisory responsibility, combining practical housekeeping duties with team coordination. The Senior Housekeeper supports the housekeeping team in maintaining high service standards, ensuring safety compliance, and promoting efficient day-to-day operations. The role reports directly to the Front of House Manager and contributes significantly to the overall resident and guest experience. KEY RESPONSIBILITIES Hands-On Housekeeping Duties • Clean and maintain communal areas including lounges, corridors, lifts, spa/pool facilities, offices and all shared spaces to a consistently high standard., • Support apartment cleaning, including deep cleans prior to homeowners’ move-in, and respond promptly to any specific cleaning requests as required., • Collect rubbish from residential floors and communal areas as part of routine housekeeping duties., • Manage in-house laundry operations including washing, replenishing and organising linens, towels, tablecloths and napkins, and changing bed linen when required., • Ensure all housekeeping areas remain clean, organised and fully stocked at all times. Supervisory & Operational Responsibilities • Lead by example through active participation in daily housekeeping duties., • Prepare and manage team rotas to ensure appropriate staffing levels and operational efficiency., • Supervise, support and motivate the housekeeping team on a day-to-day basis., • Monitor stock levels, manage stock rotation and coordinate ordering of cleaning supplies and materials., • Carry out regular quality checks to maintain presentation and cleanliness standards, coordinate with Management., • Report maintenance issues, damages or safety concerns promptly. Training, Compliance & Safety • Maintain strong COSHH awareness and ensure safe handling of cleaning chemicals., • Train team members on cleaning product usage, equipment handling and safe systems of work., • Follow all Health & Safety policies to ensure a safe environment for residents, staff, contractors and visitors., • Promote sustainability and environmentally responsible housekeeping practices., • Deliver excellent customer service to residents, guests and visitors while communicating professionally with colleagues, contractors and management., • Handle sensitive information with discretion and promote teamwork, respect and collaboration across departments. PERFORMANCE EXPECTATIONS • Consistently high standards of cleanliness and presentation., • Strong leadership while remaining actively hands-on., • Effective rota management, stock control and operational organisation., • High resident satisfaction and positive service feedback., • Full compliance with Health & Safety, COSHH and operational procedures., • Commitment to continuous improvement and operational excellence. FLEXIBILITY This role may require additional reasonable duties in line with operational needs. Responsibilities may evolve to support business requirements. A valid driving licence would be beneficial. BENEFITS • Contributory pension scheme, • Health care cash plan, • Death-in-service benefit (2× salary), • Access to retail discounts via Bright Exchange, • Training and development opportunities (Potential internal progression opportunities after 18 months of employment) EXPERIENCE CONSIDERED We welcome candidates with experience delivering exceptional housekeeping standards within luxury hospitality environments, including 5-star hotels, private members’ clubs, or high-end residential developments. Applications are encouraged from those who have worked as Senior Housekeepers, Housekeeping Supervisors, Private Housekeepers, Hospitality Attendants, Care Home Housekeepers, Cleaners, or in similar roles where attention to detail, discretion, and outstanding service are essential

We are looking for experienced pizza makers to join the team at our main restaurant, serving traditional wood-fired pizza made with fresh dough and quality ingredients.Experienced pizza maker with high-volume restaurant background.Skilled in traditional wood-fired oven operation.Can make pizza dough

Job DescriptionMidlands Stadiums & Events ChefsAt Evolve Hospitality, we are seeking talentedChefs across the Midlands for Stadiums & Eventswho can thrive in fast-paced, high-profile event environments.