Facilities maintenance jobs in United Kingdom

As a Room Attendant, you will play a vital role in ensuring the cleanliness and comfort of our guests' rooms in a hospitality environment. Your attention to detail and commitment to providing exceptional service will contribute to a welcoming atmosphere that enhances the overall guest experience. You will be responsible for maintaining high standards of cleanliness and hygiene throughout the hotel. Duties Clean and sanitise guest rooms, including bathrooms, to ensure they meet established cleanliness standards. Change bed linens, towels, and other amenities as required. Dust and polish furniture and fixtures, ensuring all surfaces are immaculate. Vacuum carpets and mop floors to maintain cleanliness throughout the room. Report any maintenance issues or damages to management promptly. Restock supplies such as toiletries, coffee, and tea as needed. Assist in maintaining storage areas and cleaning equipment in an orderly manner. Follow health and safety regulations to ensure a safe working environment for yourself and guests. Skills Previous experience in hospitality or hotel environments is preferred but not essential. Strong attention to detail with a commitment to delivering high-quality service. Ability to work independently as well as part of a team. Excellent time management skills to efficiently complete tasks within set timeframes. Good communication skills for interacting with guests and team members effectively. A proactive approach to problem-solving and willingness to learn new skills within the role. Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your dedication to cleanliness and hospitality excellence! Please note we are an agency and you will be working with one of our hotel clients.

appoints staff, assigns tasks, and monitors and reviews staff performance liaises with other staff to provide information about merchandise, special promotions, etc. to customers ensures that adequate reserves of merchandise are held and that stockkeeping is carried out efficiently ensures customer complaints and queries regarding sales and service are appropriately handled oversees the maintenance of financial and other records and controls security arrangements for the premises authorizes payment for supplies received and decides on vending prices, discount rates, and credit terms examines the quality of merchandise and ensures that effective use is made of advertising and display facilities

Appoints staff, assigns tasks and monitors and reviews staff performance. - liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Oversees the maintenance of financial and other records and controls security arrangements for the premises. -authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

Position: Fitness Trainer/ Personal Trainer Role Overview: Join our award-winning outdoor fitness company and take the next step in your career! Here, you’ll have the opportunity to grow your knowledge and expertise, guided by industry-leading professionals. Work with a fantastic client base that values your skills and dedication, while building a fulfilling career in a supportive and inspiring environment. ● Client Engagement & Retention: Deliver exceptional training experiences that keep clients coming back, ensuring they feel safe, entertained, and valued in every session. ● Community Building: Foster a fun and inclusive atmosphere that promotes a sense of community within the gym. ● Promotion: Actively promote gym offers, supplements, specialty programs, and events by creating excitement before sessions—not as an afterthought. ● Facility Maintenance: Maintain cleanliness throughout the outdoor gym, including the workout areas, common spaces, and bathrooms, to ensure a welcoming environment. Qualifications / Requirements: ● High energy, selfless, and team-oriented. ● Must understand the balance between offering excellent service and running a profitable business. ● Passionate about customer service, delivering outstanding experiences, and ensuring clients feel valued. ● Greet every client by name within 10 seconds of them entering the facility, and provide continuous encouragement and support throughout their session. ● Professionalism is key, understanding that effort is required for success. Expected Results: ● All tasks and responsibilities are completed daily - checklist to be completed ● Workouts are well-prepared, high-energy, and motivating. ● Clients feel valued and excited to share their experience with others. ● Internal promotions are announced regularly, leading to client participation. ● The facility remains clean and well-maintained for the next team member. Reports to: Head Coach / General Manager Compensation: £13 - £30 per hour / £12-18 UK or salaried position starting at approx. £22,000/an Performance Reviews: Conducted semi-annually based on observation and self-evaluation. Hours: Varies based on outdoor gym needs.

The Livestock Management Assistant will support daily operations of livestock management, ensuring high standards of animal welfare, health, and productivity. Working closely with the Livestock Manager, this position involves hands-on care of animals, maintenance of facilities, monitoring health conditions, and assisting with breeding and nutrition programs. Key Responsibilities: Animal Care and Management Provide daily care for livestock, including feeding, watering, cleaning, and health checks. Assist with the safe handling, moving, and transportation of animals to maintain animal and handler safety. Monitor animal health, identifying early signs of illness or injury, and reporting to the Livestock Manager. Administer vaccinations, medications, or other treatments as instructed. Record and maintain detailed logs of animal health, feeding, breeding, and treatment. Facility Maintenance Clean and maintain animal enclosures, barns, pastures, and related facilities. Ensure all equipment used in animal care is properly sanitized, stored, and in good working condition. Conduct routine maintenance and minor repairs on enclosures, fencing, and equipment as needed. Breeding and Nutrition Support Assist in monitoring breeding programs, including preparing animals and tracking reproductive cycles. Support nutritional programs by preparing and providing appropriate diets and monitoring consumption. Assist in the planning and adjusting of feeding schedules according to seasonal or developmental needs. Data Collection and Record-Keeping Record and update animal information, including health status, breeding records, and feed intake. Assist in maintaining databases and ensuring accuracy of animal data. Support inventory tracking of supplies, feed, and medications. Health and Safety Compliance Follow all biosecurity and health protocols to prevent the spread of diseases. Adhere to workplace safety policies to ensure a safe environment for animals and personnel. Participate in safety training and use appropriate personal protective equipment (PPE). Qualifications: Education: High school diploma or equivalent; a background in animal science, veterinary assistance, agriculture, or related field is a plus. Experience: Prior experience with livestock handling or farm operations is preferred. Skills:Basic knowledge of animal husbandry and welfare practices. Ability to operate farm equipment and tools safely. Strong observational skills for identifying changes in animal behavior or health. Detail-oriented with strong record-keeping abilities. Physical Requirements:Ability to perform physically demanding tasks, including lifting heavy items, standing for long periods, and working outdoors in various weather conditions. Comfortable working with large animals and handling livestock. Key Competencies: Attention to Detail: Carefully follows procedures to ensure the health and safety of livestock. Team Player: Works collaboratively with other team members and takes direction well. Problem-Solving: Identifies issues and reports or addresses them in a proactive manner. Reliability: Punctual and dependable, able to work early mornings, evenings, and weekends as needed. This position is a unique opportunity to develop hands-on experience in livestock management, animal welfare, and agricultural practices. We encourage individuals with a passion for animal care and sustainable farming to apply.

JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview

*Full time contract 35-48 hours per week *Minimum of 2 years waiting experience in fine dining About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role The Waiter/Waitress primary role is to manage the flow of service for an entire section either during lunch, dinner or late-night performances. He/she will bring a personal exuberance to a unique cinematic and musical setting, serving each table within the essence of the true dinner-dance experience at Park Chinois. Their main responsibility is guest care, and service energy and dynamics in its entirety. By maintaining service standards and anticipating floor service needs, and with an excellent product knowledge, they also support and inspire the Commis Waiters (Food Runners) to continuously improve. Skills and Experience requirements The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. Asian cuisine knowledge is desirable. If you feel inspired by the Dinner & Dance concept and feel that you have the experience to enhance the service we aim to deliver, we look forward to hearing back from you. Salary and Company Benefits Up to £16.00 per hour + a generous share of credit card and cash tips Free staff meals prepared daily by our very own accomplished chefs Personal training and development programme 30% food and beverage discounts throughout the company worldwide Staff room facilities including a lounge area Uniform and dry cleaning provided Long service recognition and rewards Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply.

Job description Multi Skilled Engineer Job Description is as follows: Provide and maintain a high level of building maintenance support to our client’s sites. Form part of a team of facilities management support staff, ensuring that the service provided meets the contractual requirements and complies with all current regulations. Ensure all assets are always maintained and in a compliant condition. Ensure the buildings remain in compliance with all applicable laws and regulations. Main Duties Ensure that the day-to-day planned preventative maintenance activities of building maintenance is completed in line with our contractual obligations Ensure all assets are maintained in accordance with the O&M Manuals and Industry standard requirements. Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations Ensure that all reactive calls are closed out in line with our contractual time scales Ensure compliance with all Health and Safety legislation and Company policy. (Fire regulations, COSHH, Safe working practices, PPE, PAT testing etc) Ensure all building fabric elements are functional and operational within design parameters and carry out reactive repairs within agreed response and rectification times Keep all plant/rooms / services enclosures clean, tidy safe and secure Assist other engineers / staff with their duties as required Undertake any ad-hoc duties that may be necessary during the course of your working shift Be on-call as required What we are looking for Time served apprenticeship or equivalent NVQ qualification in HVAC. Minimum 5 years of providing service and maintenance on HVAC systems in a commercial environment. NVQ or City & Guilds in the following: Electrical Engineer or equivalent 18th Edition Electrical Wiring Regulations (BS7671) City & Guilds 2391 Testing & Inspection Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract. Be pro-active and have the ability to anticipate and/or diagnose and repair faults. Ability to record work accurately on work sheets and computer-based systems. Ability to effectively prioritise own workload. Flexibility and adaptability to change / flexible approach to work and working hours Pro-active and positive approach to work. Must have sound interpersonal skills and pay attention to detail. Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued. Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner. Good understanding of current Health & Safety legislation and its application within role. Previous Experience of using and maintaining CAFM system within Facilities Management contract. Good knowledge of building Statutory Compliance. Able to carry tools and equipment by hand up to 20kg. Committed to the delivery of excellent customer service. Must be available to take responsibility for out of hours call outs.

We are seeking a dedicated and reliable Cleaner to join our maintenance team, focusing on the communal areas of our HMO properties. If you take pride in your work and have a keen eye for detail, we want to hear from you! Key Responsibilities: - Clean and maintain communal areas to a high standard (hallways, Kitchen etc) -Ensure all facilities are tidy and welcoming -Report any maintenance issues promptly - Will be required to carry out a deep clean every now and then which will include removing items from cupboards to clean, cleaning of oven, microwave, fridge etc.

About the Role: Good Staffing Limited is seeking reliable and hardworking cleaners to join our team, providing high-quality cleaning services in student accommodations, university facilities, care , office spaces and morehomes. As a cleaner, you will ensure a clean, safe, and welcoming environment for students and staff. Key Responsibilities: - Clean and maintain student bedrooms, common areas, and shared kitchens. - Clean toilets, urinals, hand basins, sinks, etc. - Disinfect surfaces, door handles, and other frequently touched areas. - Perform general cleaning duties such as sweeping, vacuuming, dusting, mopping, sanitising and polish floors as required. - Report any maintenance issues or damages to supervisors. - Ensure waste is disposed of properly and recycling is maintained. - Follow health and safety regulations at all times. Requirements: - Previous cleaning experience preferred. - Ability to work independently and as part of a team. - Attention to detail and commitment to maintaining high standards of cleanliness. - Good knowledge of the use of cleaning chemicals including COSHH. - Flexible availability, including occasional weekends. - Must be able to work within a student accommodation environment with respect to privacy and confidentiality. Note: While an Enhanced Disclosure Barring Service (DBS) check is required for this role, if you do not already have one, we can submit an application on your behalf. Benefits: - Competitive hourly rate. - Uniform and cleaning supplies provided. - Opportunities for career development and further training.

YZZ is seeking for trained Cleaners who have experience in both domestic and commercial side of cleaning to join our team. As the face of our company, the staff will be representing us to our clients and members of the public. We believe that you are our greatest asset, therefore, we are committed to providing you with the necessary training and support to carry out your role to the best of your ability. Candidates must be able to travel within surrey and surrounding areas. TASKS INCLUDE:- - Cleaning floors vacuum/mop, surfaces, - restrooms, and common spaces. - dusting, sweeping, mopping, vacuuming, and window cleaning - Refilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels) - Washing kitchen napkins, floor rags and dusters - Maintaining cleaning products and ordering new supplies when necessary - Taking out the garbage - Carrying out minor maintenance tasks such as replacing displaced toilet seats, unclogging sinks - Conducting monthly disinfection and deep cleaning - Maintaining Material Safety Data Sheets (MSDSs) and compliance with universal precautions. - Ensure that all assigned areas are cleaned to the highest standards. Adhere to health and safety guidelines and company policies.

Job description Job Overview We are seeking a skilled and versatile Tradesman to join our team. The ideal candidate will possess a broad range of skills across various trades, including Plumbing, carpentry, Drainage, Roofing and electrical work. This role requires a hands-on approach to maintenance, repairs, and installations, ensuring high-quality workmanship and adherence to safety standards. Responsibilities - Execute painting jobs to enhance the aesthetic appeal and protect surfaces. - Carry out roofing repairs and installations to ensure weatherproofing. - Undertake carpentry work, including building frameworks and installing fixtures. - Fabricate components as required for various projects. - Utilise power tools and hand tools effectively and safely. - Assist with plumbing tasks as needed, ensuring proper installation and repairs. - Perform basic electrical work under supervision, adhering to safety regulations. - Maintain a clean and organised work environment at all times. Requirements - Proven experience in multiple trades such as, carpentry, masonry, plumbing, or electrical work. - Proficient in the use of both power tools and hand tools relevant to the trades. - Strong attention to detail with a commitment to delivering high-quality workmanship. - Ability to read technical drawings and specifications accurately. - Excellent problem-solving skills and the ability to work independently or as part of a team. - Valid driving licence may be required for travel between job sites. - A strong understanding of health and safety regulations in the workplace. If you are a dedicated Tradesman looking for an opportunity to showcase your skills in a dynamic environment, we encourage you to apply for this position. Job Type: Full-time Pay: £160.00-£200.00 per day Benefits: Company car Schedule: Monday to Friday Experience: Facilities maintenance: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: On the road

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.

As a Receptionist, you will play a crucial role in ensuring the smooth operation of the front office. You will be responsible for providing excellent customer service, handling administrative tasks, and contributing to a positive and welcoming environment for our guests. Key Responsibilities: Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere. Handle guest inquiries and requests promptly and efficiently. Check guests in and out, ensuring accurate and timely processing. Manage reservations, cancellations, and modifications. Answer and direct phone calls, providing clear and helpful information. Coordinate with other departments (e.g., housekeeping, maintenance) to address guest requests. Assist with general administrative tasks, such as data entry, filing, and report generation. Ensure the cleanliness and organization of the reception area. Qualifications: Previous experience in a hotel reception role is a must. Strong communication and interpersonal skills. Excellent organizational and time management abilities. Proficient in using computer systems, including property management software. Ability to work effectively under pressure and maintain a positive attitude. A passion for providing exceptional customer service.