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  • Group Operations Manager
    Group Operations Manager
    1 day ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    1 day ago
    Part-time
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Immediate start!
    No experience
    Easy apply
  • Interim Hotel Procurement Specialist
    Interim Hotel Procurement Specialist
    2 days ago
    Full-time
    London

    INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • Sales Representative / Business Development
    Sales Representative / Business Development
    2 days ago
    £13 hourly
    Part-time
    London

    Hill Bookkeepers is a growing UK-based bookkeeping firm that helps business owners manage their finances, remain compliant and focus on growth. Its services include bookkeeping, VAT returns, management accounts, payroll and financial reporting. We are seeking a proactive Sales Representative to generate new business, build relationships with business owners and convert qualified prospects into clients. This role is suited to someone who enjoys outbound sales, takes initiative and is motivated by achieving measurable results. Key responsibilities • Identify and approach businesses that could benefit from bookkeeping services., • Generate leads through outbound calls, email outreach and LinkedIn prospecting., • Research target businesses and identify relevant decision-makers., • Build relationships with accountants, business advisers and potential referral partners., • Qualify prospects, arrange discovery calls and follow up consistently., • Communicate the benefits of the company’s services clearly and professionally., • Manage the sales pipeline and maintain accurate CRM records., • Track sales activity, meetings, follow-ups and conversions., • Meet weekly and monthly sales targets and suggest improvements to sales processes. What we’re looking for • A proactive, self-motivated approach and the ability to work independently., • Confidence making outbound sales calls and speaking with business owners., • Excellent spoken and written English., • Strong communication, negotiation and relationship-building skills., • Resilience, organisation and consistent follow-through., • A results-focused mindset and the ability to handle rejection professionally., • Comfort using CRM systems and digital sales tools. Experience in B2B sales, lead generation, business development, professional services or recurring services is desirable. Knowledge of bookkeeping, accounting or financial services, as well as experience with cold calling, LinkedIn prospecting, email outreach or referral partnerships, would also be beneficial. Success in this role will involve consistently generating qualified opportunities, maintaining a healthy pipeline, booking discovery calls, converting prospects into new recurring clients and contributing ideas to improve the sales strategy. The role offers remote working, flexible arrangements, performance-based incentives and commission opportunities, along with the opportunity to progress into a senior sales or business development position. Please submit your CV with a short introduction describing your previous sales experience. As part of your application, explain how you would generate your first 10 qualified leads, approach a business owner unfamiliar with the company and proactively generate a sale without being given a lead.

    Immediate start!
    No experience
    Easy apply
  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    3 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

    Easy apply
  • Head Chef - Thai Cuisine
    Head Chef - Thai Cuisine
    4 days ago
    £50000–£58000 yearly
    Full-time
    London

    Salary - Up to £58,000 per year Schedule - Full Time Experience - Previous experience as a Head Chef or Senior Sous Chef within a quality restaurant. Knowledge of Thai or South East Asian cuisine is preferred JKS Restaurants and Plaza Khao Gaeng are seeking a Head Chef to lead their kitchen operations. The successful candidate will have a passion for Thai/Asian cuisine and have previous experience as a Head Chef. This is a fantastic opportunity for an experienced Head Chef looking for a new role in an award winning, critically acclaimed group The Restaurant Plaza Khao Gaeng celebrates Thailand’s coast-to-jungle cooking through the tradition of khao gaeng, broadly translated as “curry over rice”. Expect a kaleidoscope of curries rich with fresh coconut milk, aromatic curry pastes and fermented seasonings, alongside searingly hot stir-fries cooled with fresh herbs - all designed for mixing, matching and sharing. In Thailand, the most popular khao gaeng restaurants expand to fill whatever space they can. Plaza takes inspiration from one such spot in Bangkok, now spread through an old cinema, where curries sit in gleaming trays beneath a faded façade and climb the stairs to the former box office. This is anytime comfort food: a pause from the heat, noise and movement of the street outside. Our third Plaza Khao Gaeng opened in Covent Garden in May, turning to Thailand’s deep south - the historic borderlands of Pattani, Yala, Narathiwat and beyond. Anchored by a large charcoal grill, the menu draws together smoke, spice and acidity in a generous, khao gaeng-style spread made for the table - our most Southern menu yet, inspired by rural kitchens. The Position As Head Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes and specials; you will play a key role in menu development, working closely with the Group Exec Chef and Chef Director. You will manage the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: • Previous experience as a Head Chef or Senior Sous Chef in a high quality restaurant;, • Strong awareness of trends and seasonality of produce;, • A passion and knowledge of Thai or South East Asian cuisine;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a kitchen brigade;, • Experience in managing staff costs, scheduling and reviewing staff rotas;, • Strengths in finances, purchasing and menu costing;, • A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Head Chef eager to join a restaurant group with ambitious plans. Benefits At Chaiyo, we believe in a culture that truly backs our people. Hospitality is a people industry, and we're committed to rewarding the hard work and loyalty that makes us who we are. Award-Winning Workplace Recognised as one of The Sunday Times Best Places to Work 2026 Dining & Hospitality • Dine Out Allowance - Quarterly peer to peer at competitor restaurants, • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Self care salary - £1,200 additional salary to spend on your self care., • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral, • Additional holiday for every year with us (rising to 30 days)

    Immediate start!
    Easy apply
  • Accounts Assistant
    Accounts Assistant
    4 days ago
    Full-time
    London

    Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving

    Easy apply
  • Bar / Waiting Staff
    Bar / Waiting Staff
    13 days ago
    £12.89 hourly
    Part-time
    London

    As Bar/Waiting Staff at the Champion, you will give a warm welcome and excellent service to everyone who visits, serving food and drink to our guests that keeps them coming back through our doors. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? • Flexible shifts - to fit around you., • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered., • 20% discount off all of our brands for friends and family., • Wagestream – A financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it., • Never a dull moment – fun, laughs and lifelong friends!, • Team Socials – work hard, play hard! On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS WAITING STAFF YOU’LL… • Greet, serve and look after our guests so they go home happy., • Maintain the highest standards of cleanliness and safety., • Work with our team to create a friendly atmosphere our guests will love.

    No experience
    Easy apply
  • CFO
    CFO
    18 days ago
    £50000–£100000 yearly
    Full-time
    London

    Job Overview The Chief Financial Officer (CFO) is a senior executive responsible for managing the financial actions of an organisation. This pivotal role involves overseeing financial planning, risk management, record-keeping, and financial reporting. The CFO plays a key part in shaping the company’s strategic direction by providing expert financial insights and ensuring fiscal health and compliance. The ideal candidate will demonstrate strong leadership, organisational skills, and extensive experience in financial management within a dynamic corporate environment. Duties • Develop and implement financial strategies aligned with organisational goals to ensure sustainable growth., • Oversee all financial operations including budgeting, forecasting, and financial reporting., • Manage organisational risks by establishing robust internal controls and compliance procedures., • Lead the finance team, fostering a culture of continuous improvement and professional development., • Analyse financial data to identify trends, opportunities, and areas for cost optimisation., • Collaborate with executive leadership to support strategic decision-making through detailed financial analysis., • Ensure adherence to statutory laws and regulations related to finance and taxation., • Maintain relationships with external stakeholders such as auditors, regulators, and financial institutions. Skills • Proven management experience at senior level within finance or related fields., • Extensive knowledge of financial management principles, including accounting standards and regulatory requirements., • Strong expertise in financial accounting, reporting, and analysis., • Experience in delivering comprehensive financial services across diverse organisational functions., • Demonstrated leadership capabilities with the ability to motivate teams and influence organisational change., • Excellent organisational skills with an aptitude for strategic planning and problem-solving., • Exceptional communication skills to clearly articulate complex financial information to non-financial stakeholders.

    Immediate start!
    Easy apply
  • Secretary
    Secretary
    18 days ago
    Full-time
    London

    Job Description Secretary / Office Administrator AA Mortgage Gateway Job Title: Secretary / Office Administrator Location: Kensington, London Company: AA Mortgage Gateway Position Type: Full-Time AA Mortgage Gateway is an independent mortgage and protection brokerage that provides mortgage, protection, buy-to-let, commercial finance, and property finance solutions. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients and business partners. Role Overview We are seeking a highly organised, professional, customer-focused Secretary/Office Administrator to support the business's day-to-day operations. The successful candidate will play a key role in ensuring the office runs smoothly, maintaining client relationships, supporting mortgage applications, and providing excellent administrative support to advisers and management. Key Responsibilities Administrative Duties • Manage incoming and outgoing telephone calls, emails, and correspondence., • Maintain accurate client records and filing systems., • Prepare letters, reports, meeting notes, and other business documents., • Manage office diaries, appointments, and meeting schedules., • Handle incoming and outgoing post. Client Support • Act as the first point of contact for clients and introducers., • Welcome clients attending face-to-face meetings., • Schedule appointments and follow up on enquiries., • Maintain regular communication with clients throughout the mortgage process., • Obtain and organise client documentation. Mortgage Processing Support • Assist advisers with mortgage and protection applications., • Chase lenders, solicitors, estate agents, surveyors, and clients for updates., • Upload and organise documentation through lender portals., • Monitor case progress and maintain accurate records., • Assist with preparing compliance documentation and suitability records. Marketing & Business Development Support • Manage social media updates and company communications., • Support networking events and business development activities., • Help maintain the company website and online presence., • Prepare marketing materials and client newsletters. Compliance & Data Protection • Ensure all information is handled in accordance with GDPR regulations., • Assist with audit and compliance requirements., • Maintain confidentiality of client information at all times. General Office Support • Coordinate office meetings and events., • Assist with recruitment administration when required., • Support directors and advisers with additional administrative projects. Person Specification Essential Skills • Excellent written and verbal communication skills., • Strong organisational and time-management abilities., • High attention to detail., • Professional and friendly telephone manner., • Ability to prioritise workload effectively., • Strong IT skills including Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a team. Desirable Experience • Previous experience in a mortgage brokerage, financial services, banking, or estate agency environment., • Knowledge of mortgage application processes., • Experience using CRM systems., • Understanding of GDPR and compliance procedures. Qualifications • GCSEs (or equivalent) including English and Maths., • Business Administration qualification desirable., • CeMAP knowledge or experience within mortgage services would be advantageous but not essential. Personal Attributes • Professional appearance and manner., • Trustworthy and discreet with confidential information., • Proactive and self-motivated., • Positive, enthusiastic, and customer-focused., • Strong problem-solving skills. Salary & Benefits • Competitive salary dependent on experience., • Performance-related bonus opportunities., • Ongoing training and development., • Career progression opportunities within AA Mortgage Gateway., • Supportive and professional working environment. Working Hours Monday to Friday, 9:00 am – 5:30 pm, with occasional flexibility required to meet business needs. To apply, please submit your CV and a covering letter explaining why you would be a great fit for AA Mortgage Gateway.

    Immediate start!
    Easy apply
  • Sales Representative
    Sales Representative
    21 days ago
    Full-time
    London

    Self-Employed Business Sales Representative £35,000–£120,000 OTE | Commission Only | Uncapped Earnings Nationwide | Flexible Working | Business-to-Business Sales The Opportunity We are recruiting motivated, commercially minded Sales Representatives to generate new business across a portfolio of business services. This is a 100% commission-only, self-employed sales opportunity. There is no basic salary, hourly pay or guaranteed income. Earnings are generated entirely through successful qualifying sales, with uncapped commission and the potential to earn £35,000–£120,000 OTE per year for representatives who achieve the relevant sales performance. Our portfolio covers multiple business services, giving you access to a range of products and opportunities when speaking with business owners. Whether you have experience in field sales, business development, telecommunications, utilities or another target-driven environment, this is an opportunity to use your sales skills in a flexible, performance-based role. We provide product training, sales materials and ongoing support to help you identify opportunities, develop your pipeline and generate business. Earnings £35,000–£120,000 OTE per year | Uncapped commission This is a commission-only role. You earn commission on successful qualifying deals, with no fixed salary or guaranteed minimum earnings. Your earning potential depends on the number and value of deals you generate, the products you sell and the applicable commission rates. Our commission structure varies by product and will be explained before you begin selling each service. There is no ceiling on your commission earnings. Strong performers who consistently generate business have the opportunity to increase their income in line with their results. The advertised OTE represents potential earnings based on achieving the relevant sales performance. It is not a guaranteed income. What You'll Be Selling Our portfolio includes a range of services designed for small and medium-sized businesses. Websites and Digital Services Website design and digital services for businesses looking to improve their online presence and attract customers. AI Voice Agents AI-powered voice solutions for businesses looking to automate call handling, manage enquiries and improve customer communication. Business Energy Electricity and energy contract options for businesses looking to review their existing arrangements and explore alternative suppliers. Card Payment Processing Payment processing solutions for businesses looking to compare their current arrangements, transaction fees and available options. Business Broadband Broadband and connectivity services for businesses looking to review their current provider, costs and service requirements. Printed Branded Coffee Cups Custom-printed cups for cafés, coffee shops, takeaways and other businesses serving drinks. Business Loans and Funding Business finance introductions for companies exploring funding to support working capital, investment or expansion, subject to provider requirements and eligibility. Additional business services may be introduced as the portfolio develops. What You'll Be Doing • Identifying and approaching potential business customers., • Speaking directly with business owners and decision-makers., • Generating sales opportunities through face-to-face prospecting, telephone outreach and other suitable channels., • Identifying customer needs and matching them with relevant products., • Introducing services and explaining their benefits using approved sales materials., • Asking qualification questions and gathering the information needed to progress opportunities., • Booking appointments, arranging demonstrations and securing sales where appropriate., • Following up with prospective customers and progressing opportunities through the sales process., • Recording leads, customer details and sales activity accurately., • Working independently to develop your pipeline and generate new business., • Building professional relationships with customers and maintaining a consistent level of sales activity. Who We're Looking For We are particularly interested in people who are commercially minded, confident communicating with customers and motivated by performance-based earnings. Previous sales experience is advantageous, particularly in: • Door-to-door sales, • Field sales, • Direct sales, • Business-to-business sales, • Telecommunications and utilities, • Merchant services and card payments, • Business development, • Appointment setting and lead generation, • Recruitment and sales agency work, • Estate agency, • Other target-driven sales environments The industry you have sold in is less important than your ability to communicate confidently, identify opportunities and generate results. You should be: • Confident approaching new people and starting conversations., • Comfortable speaking with business owners and decision-makers., • Able to build rapport and identify customer needs., • Resilient when dealing with rejection., • Self-motivated and comfortable working independently., • Organised when recording leads and following up opportunities., • Professional in your communication., • Focused on results and willing to develop your sales skills. What We Provide We provide the resources and support needed to help you get started and develop your sales activity, including: • Product and service training., • Sales scripts, product guides and supporting materials., • Guidance on identifying and qualifying opportunities., • Access to a portfolio of business services., • Clear commission arrangements for the products you sell., • A process for submitting leads and progressing deals., • Ongoing support and guidance as you develop. You can focus on prospecting, building relationships and generating business while the relevant fulfilment and provider processes are handled through the appropriate channels. Working Arrangements This is a self-employed opportunity offering flexibility in how and where you generate business. You can work within your local area or identify suitable opportunities elsewhere in the UK, depending on the product and sales channel. The position may suit experienced field salespeople, independent sales agents, business developers and individuals looking to build an income through selling business services. You will manage your own working arrangements and be responsible for your own expenses unless otherwise agreed. Please note: This is a commission-only opportunity. There is no guaranteed salary, hourly rate, paid holiday or minimum level of earnings. Employment Details Job title: Self-Employed Business Sales Representative Job type: Self-employed, commission-only Earnings: £35,000–£120,000 OTE, with uncapped commission potential Location: Nationwide — United Kingdom Working arrangement: Flexible, field-based and other suitable sales channels Experience: Sales experience preferred Training: Product training and sales support provided Payment: Commission on successful qualifying deals, subject to the applicable product commission structure Applying If you are interested in the opportunity, get in touch with the following information: • Your name and location., • Your previous sales experience, if applicable., • The products or services you have sold., • Whether you have experience in field sales, telephone sales or business-to-business sales., • Your availability to get started. Successful applicants will be contacted to discuss the role, available products, commission arrangements and onboarding process. We are looking for people who are commercially minded, motivated to generate new business and ready to get started. If you're confident speaking to customers, comfortable working on commission and want your earnings to reflect your performance, we'd like to hear from you.

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  • Sustainability Finance Analyst
    Sustainability Finance Analyst
    27 days ago
    £45800–£50000 yearly
    Full-time
    London

    Company: Chongqing Cabers Salary: £45,800 per annum Job Type: Full-time, Permanent Working Hours: 37.5 hours per week About the Company Chongqing Cabers provides environmental and sustainability consultancy services, focusing on energy efficiency, property improvements and practical solutions for residential and commercial buildings in the UK. We work with overseas technical teams to assess environmental projects and develop commercially viable solutions for the UK market. About the Role We are looking for a Sustainability Finance Analyst to support the financial planning and commercial assessment of our environmental and energy-efficiency projects. The successful candidate will work closely with our UK team and overseas technical colleagues, providing financial analysis, project budgeting and investment assessments. Key Responsibilities • Assess the financial feasibility of energy-efficiency and property retrofit projects., • Prepare project budgets, cash-flow forecasts and financial models., • Analyse installation costs, potential energy savings, investment returns and payback periods., • Work with overseas technical teams to evaluate the commercial viability of environmental solutions for the UK market., • Review financing options, mortgage costs and funding arrangements for property improvement projects., • Prepare financial reports, pricing assessments and commercial recommendations for clients and management. Candidate Requirements • Degree or relevant background in Accounting, Finance, Economics or a related discipline., • Good understanding of financial analysis, budgeting and cash-flow management., • Knowledge of property investment, mortgages, lending and financing structures., • Ability to assess project costs, investment returns and commercial feasibility., • Strong numerical, analytical and organisational skills., • Good communication skills and attention to detail., • Previous experience in a commercial, financial or business environment would be advantageous. What We Offer • Company pension scheme., • Training and professional development opportunities., • Experience working on UK and international projects., • Exposure to environmental consultancy, property and sustainability projects., • Career development opportunities within a growing business.

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  • Investment Broker
    Investment Broker
    1 month ago
    £30000–£40000 yearly
    Full-time
    Wembley

    My client is a London-based financial services and technology group headquartered in Canary Wharf. Through its portfolio of businesses, the Group is engaged in corporate finance, financial technology, digital payments, embedded banking, and investment-related activities. We are committed to operating with professionalism, integrity, and strong governance, while providing an inclusive and collaborative environment where talented individuals can develop their careers, contribute to innovative projects, and support the continued growth of the group. The Role: We are seeking an ambitious, relationship-driven, and commercially focused Senior Investment Broker – EIS Investments to join our growing Private Markets team based in Canary Wharf. This is an exceptional opportunity for an experienced EIS professional to play a pivotal role in raising capital for innovative, high-growth fintech businesses that are shaping the future of financial services. Working alongside senior leadership, you will engage with sophisticated investors, financial advisers, wealth managers, and professional intermediaries, building long-term relationships while supporting the Group’s strategic fundraising initiatives. If you have a proven track record in EIS fundraising, enjoy building trusted relationships, and are looking to represent an ambitious and innovative financial services group, we would welcome the opportunity to speak with you. Key Responsibilities: • Lead capital raising initiatives for the Group’s EIS investment opportunities., • Build, develop, and manage relationships with sophisticated investors, financial advisers, wealth managers, and professional introducers., • Identify and convert new fundraising opportunities through your professional network and business development activities., • Present the Group’s investment propositions with confidence, professionalism, and commercial awareness., • Manage investor relationships throughout the fundraising process, ensuring a high standard of communication and service., • Maintain an active pipeline of opportunities, providing accurate activity updates and sales forecasts., • Work closely with senior leadership to execute fundraising strategies and support the Group’s long-term growth objectives., • Represent company at investor meetings, networking events, conferences, and industry functions., • Maintain a strong understanding of market developments, EIS investment trends, and the wider fintech sector. Requirements: • Proven experience in EIS investment sales, capital raising, or investment broking., • A successful track record of raising capital and achieving commercial objectives within the financial services sector., • An established network of sophisticated investors, financial advisers, wealth managers, family offices, or professional intermediaries would be highly advantageous., • Excellent communication, presentation, negotiation, and relationship management skills., • Strong commercial awareness with the ability to develop and convert high-quality opportunities., • Self-motivated, entrepreneurial, and driven to perform in a target-oriented environment., • A professional, ethical, and relationship-focused approach aligned with the Group’s values of integrity, collaboration, and excellence. Preferred Qualifications: • Experience raising capital under the Enterprise Investment Scheme (EIS)., • Previous experience within investment management, private markets, venture capital, corporate finance, or wealth management., • A sound understanding of EIS, growth investing, and fundraising within the UK private investment market., • Professional qualifications relevant to financial services or investment would be advantageous., • A genuine interest in financial technology, digital banking, payments, artificial intelligence, and innovation. What They Offer: • A highly competitive remuneration package with an attractive performance-based commission structure., • The opportunity to raise capital for innovative, high-growth fintech businesses with significant long-term potential., • Access to senior leadership and the opportunity to play an influential role in the Group’s fundraising strategy., • A collaborative, entrepreneurial culture that rewards initiative, professionalism, and ambition., • Modern offices in the heart of Canary Wharf with a supportive, high-performing team., • Ongoing professional development and opportunities for career progression within a growing financial services and technology group., • The opportunity to represent a business at the forefront of fintech, embedded finance, digital banking, and investment innovation.

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  • Operations Assistant
    Operations Assistant
    2 months ago
    Full-time
    London

    About Bayuti & Crowdtolive We’re building the future of Islamic finance. Bayuti and Crowdtolive are making homeownership and investing more accessible, transparent and aligned with Islamic principles. We’re a fast-moving fintech, and we’re looking for people who want to be part of building something meaningful: not just maintaining the status quo. The Role We’re looking for an unpaid Operations Assistant Intern to join our growing Operations team and help keep the business moving. This is a hands-on role for someone who is organised, curious, commercially minded and naturally gets things done. You’ll work across operations, customers, sales, compliance, marketing and product, making sure processes run smoothly, information is accurate and nothing falls through the cracks. You’ll be someone who sees a problem and thinks “I’ll sort it”. What you'll be doing • Support the day-to-day running of our operational processes and workflows, • Help manage customer and investor journeys from application through to completion, • Keep systems, records and operational data accurate and up to date, • Coordinate with Sales, Marketing, Product, Compliance and Finance to move cases forward, • Monitor outstanding actions and follow up with the right people to keep things moving, • Support customer and investor queries and ensure they receive timely, high-quality responses, • Identify process gaps, inefficiencies and recurring issues — and help fix them, • Prepare reports, trackers and operational updates for the wider team, • Support onboarding, documentation and administrative processes, • Help implement new tools, processes and ways of working as we scale, • Take ownership of ad-hoc operational projects and get them over the line What we're looking for You don't need years of experience. You need the right mindset. We're looking for someone who is: • Highly organised and detail-oriented, • A strong communicator who is comfortable working across teams, • Proactive, you don't wait to be told what to do, • Naturally curious and keen to understand how things work, • Comfortable working in a fast-moving startup environment, • Confident using systems, spreadsheets and technology, • Commercially aware and customer-focused, • Comfortable managing multiple priorities at once, • A problem solver who looks for solutions rather than excuses, • Reliable, accountable and willing to roll up their sleeves Experience in fintech, financial services, property, operations or customer-facing environments is a plus, but not essential. Why you'll love it here This isn't a role where you'll be stuck doing the same thing every day. We're growing quickly, which means you'll have the opportunity to learn, take ownership and make a real impact. You'll work closely with different teams, get exposure to how a fintech operates end-to-end and have a real voice in improving the way we work. If you like moving fast, solving problems and getting things done, you'll fit right in. We are open to both part time and full time candidates. Ready to build something different? If you're organised, curious, energetic and want to be part of a company that's changing the way people think about homeownership and investing, we'd love to hear from you.

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