Director of Property Services
15 days ago
London
Operations Director – Property Services (Repairs, Maintenance & Retrofit) South East Full-Time | Permanent About the Role We are recruiting an experienced Operations Director to lead the delivery of repairs, maintenance, planned works, and retrofit services across a portfolio of social housing contracts in the South East. This is a senior leadership role responsible for ensuring high-quality, compliant, and commercially successful service delivery. You will oversee multiple contracts, lead operational teams, and build strong relationships with housing association and local authority clients. Key Responsibilities * Lead the operational delivery of responsive repairs, voids, planned maintenance, and retrofit programmes * Drive performance across multiple contracts, ensuring KPIs, SLAs, and client expectations are consistently met * Oversee compliance across all works (gas, electrical, fire safety, water hygiene, building safety) * Build and maintain strong client relationships with housing associations and local authorities * Lead and develop high-performing operational teams across multiple regions * Ensure commercial performance, cost control, and contract profitability * Identify and deliver continuous improvement and service transformation initiatives * Support business growth, mobilisation of new contracts, and strategic planning * Work closely with senior leadership on financial fore...