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E-commerce Manager – Trading Post Coffee Roasters Employment Type: Full-time Salary: £37,500–£40,000 per annum (depending on experience) Reporting to: Marketing Manager Location: Remote + In-Person Meetings About Trading Post Coffee Roasters Trading Post Coffee Roasters is a dynamic and fast-growing artisan coffee company rooted in Brighton’s vibrant coffee scene. Since opening in 2017, we’ve grown to 12 coffee houses across Brighton and Sussex, each serving freshly roasted coffee, exceptional food, and crafted cocktails. We’re passionate about quality, sustainability, and community — sourcing, roasting, and distributing outstanding coffees from around the world. Our focus on excellence, consistency, and hospitality defines everything we do. We’re looking for an eCommerce Manager to own and drive our digital performance across e-commerce and acquisition channels. Reporting into the Marketing Manager, you’ll lead day-to-day execution across our Shopify store, paid media, SEO and email — turning strategy into growth. This is a hands-on, high-ownership role for someone who thrives in a scale-up environment: comfortable pitching ideas, moving fast, testing constantly and using data (and AI) to improve results. What you’ll do: Own digital execution • Lead the execution and optimisation of digital marketing activity across web, SEO/SEM, paid social, email and display, • Translate high-level strategy into practical, high-performing campaigns, • Take ownership of timelines, budgets and performance within agreed targets Ecommerce & Shopify • Working closely with the Head of Wholesale, you’ll own day-to-day optimisation of the Shopify store, including product pages, collections, landing pages and promotions, • Drive conversion rate optimisation through testing, funnel analysis and customer journey improvements, • Manage and optimise the Shopify app stack to support growth and trading activity SEO & organic growth • Lead hands-on SEO execution across on-page, content and technical fundamentals, • Run keyword research, optimise site content and brief new content where needed, • Monitor performance and proactively identify opportunities to grow high-intent traffic Paid media & performance • Own paid acquisition across Google Ads and Meta using Meta Business Suite, • Manage budgets, audiences, creative testing and optimisation to improve ROAS and CPA, • Continuously test formats, messaging and targeting to unlock scalable growth, • Brief and collaborate with the Marketing Manager & Marketing Executive on copy, imagery and video, • Ensure content is performance-led while staying on-brand AI, tools & experimentation • Use AI tools to maximise efficiency for campaign planning, content creation, keyword research and analysis, • Automate and streamline workflows where possible to move faster and work smarter, • Stay curious about new tools, platforms and growth opportunities, • Explore opportunities for the brand to leverage AI tools as a sales channel, e.g., AI recommendations., • Assist in managing our coffee-house-centric app for iOS & Android. Data & insight • Own performance tracking across all channels using Google Analytics and platform dashboards, • Turn data into clear insights and recommendations, feeding learnings back into strategy, • Deliver clear, to-the-point reporting that can be shared with wider stakeholders., • Spot what’s working, what’s not, and act quickly, • Share your expertise on what’s new in your field and be comfortable training and educating colleagues. About you You’re an independent, hands-on digital marketer who likes ownership, momentum and impact. What we’re looking for: • 3–4 years’ experience, • Strong, demonstrable, hands-on experience with Shopify ecommerce, • Proven capability across SEO, PPC, paid social and web analytics, • Confident using Meta Business Suite and Google Ads, • Experience in improving conversion rates and running structured tests, • Comfortable using AI tools to speed up execution and improve outcomes, • Experience with iOS & Android apps is a plus!, • Data-driven, commercially minded and action-oriented, • Organised, adaptable and confident working independently, • An interest in coffee is always a plus! What can we offer you: • £37,500–£40,000 base salary (depending on experience), • Company shares option scheme after completion after 12 months, • Career development opportunities in a growing national brand, • Employee discounts in-store and online, • Collaborative, creative, and supportive team culture