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✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂About the role We are seeking for an Assistant Boutique Manager for our Creed Boutique in our new Bicester Village Boutique, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Boutique Manager in the achievement of objectives set by the Company.The Assistant Boutique Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the Boutique through management, motivation, coaching and development of the team. The Assistant Manager will support the Boutique Manager in all aspects of running the business and will efficiently take control of the business in the Boutique Manager's absence. ✂Line of Reporting This role reports into the Boutique Manager with the Luxury Brand Ambassadors reporting into the Assistant Boutique Manager ✂Key responsibilities Including but not limited to: • Support the Boutique Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Boutique Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing boutique budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Boutique Manager., • Review performance data with the Boutique Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Ensuring all Creed Boutique web orders are processed and dispatched on a timely basis with such orders wrapped and packed according to company guidelines, • Support the Boutique Manager in managing stock levels in line with sales forecasts and budgets, • Support the Boutique Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Boutique Manager ways to build the business., • Ensuring health and safety, legal and security issues are processed in a timely manner, • Talent Acquisition: Collaborate with the Boutique Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive lists ✂ Location This role is based in the Creed Boutique at Bicester Village ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

You’ll take ownership of how the business runs internally — keeping teams aligned, holding standards high, and ensuring events are delivered efficiently, profitably, and creatively. Ensuring consistent standards and quality across all events and markets. This is a fully office-based role.

About the CompanyWere working with a highly respected brand experience agency to find an experienced Head of B2B Events to lead the strategy and delivery of high-profile global events. This agency is a mid-sized, well-established business of around 120 people with offices in London and across Europe

With over 30 years of experience, EuroFinance is the leading global provider of treasury & cash management events, training, content and research. This role will be based in our London office, where a minimum of three days in the office each week is required as well as time spent meeting with client

This brilliant integrated events and comms agency deliver a range of large scale conferences, internal communication and engagement events for some high profile clients. The Head of Projects will have overall responsibility for overseeing the planning and delivery of each project through leading a h

A luxury hotel group is seeking a Head of Marketing for their events division. The position offers competitive salary, benefits, and opportunities for professional growth and training.

A well-established international events organisation is seeking a Head of Operations in Central London. The position offers a competitive salary of £70,000, hybrid working, and regular global travel opportunities. This senior role focuses on leading and managing a portfolio of large-scale B2B event

We are now recruiting an experienced Head of Events to lead the team and the smooth running of the department. With an experienced team in place the Head of Events will take a leadership role ensuring that each event is delivered to the highest standards and with operational excellence. We are seeki

A leading event management company in Greater London is seeking an accomplished Head of Events Operations. The successful candidate will oversee the operational delivery of premium dining and catering experiences, ensuring exceptional service and compliance. Join the industry leader offering competi

A leading events company is looking for a Senior People Operations Manager to oversee their casual staffing operations across the UK.

A leading consulting firm is looking for a Head of Partnerships and Events to spearhead fundraising initiatives at a hospice in North London.

Act as interim and lead office responsibilities in lieu of Head/Regional Director of Events & Groups. Passion to provide a personalised guest experience, strong selling skills, deep product knowledge combined with knowledge of the latest trends in the London Events scene, along with passion and conf

A leading technology trade association in London is seeking a Head of Events and Sponsorship to lead their events strategy and manage sponsorship portfolios. The successful candidate will oversee flagship events, ensuring high standards of engagement and financial performance. This full-time role of

A respected brand experience agency in Greater London is seeking a Head of B2B Events to lead the strategy and delivery of high-profile global events. This senior leadership role involves shaping the B2B events offering, managing complex logistics, and driving client engagement. The ideal candidate

A leading and fast-growing hospitality group is seeking a dynamic Head of Sales to lead and develop their events sales strategy across a portfolio of stylish and high-energy venues. The Head of Sales will take ownership of the events sales function, driving revenue growth while leading and developin

A prominent sports and entertainment organization in Greater London is seeking an Events Director to lead the strategic direction and operational delivery of all events at StoneX Stadium. Responsibilities include developing a commercial events strategy, ensuring safe and successful events, and manag

Proven experience at Head of Events / Senior Events Manager level. Lead the overall strategy, planning and delivery of the events portfolio. Educate and influence stakeholders on the value and performance of events.

The Head of Event Operations is responsible for the strategic oversight, planning, and flawless execution of the company’s events portfolio within your remit. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 6000+ attendees. For over two decades, our

A major events organization in the UK is seeking a Head of Event Logistics to join their operations team. This crucial role focuses on supplier management, event planning, and providing on-site support for events.

A leading healthtech AI platform in London is seeking an Experience Marketing Lead to manage a world-class events program. The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess.

A hybrid work model and generous benefits are offered. A global news organization is seeking a dynamic content manager for a 12-month maternity cover role focused on managing B2B events.

As the Assistant Head of Community and Membership - Community & Events you will work alongside the Head of Community & Membership Fundraising to drive the strategic development and delivery of a national fundraising programme and fundraising appeals, that grow income from individuals and organisatio

The venue is made of 6 modern meeting rooms, a large events space called studio one and a rooftop terrace - hosting a wide range of events; from large corporate meetings, from receptions (100 people) to private encounters (4 people). Head of Events – Meeting & Events Spaces. Reporting to the compa

With one direct report, the head of events has accountability for the planning and delivery of our busy events calendar. A proven track record of delivering events of a similar scale and quality from end to end. Monocle is looking for a head of events for a fixed-term maternity-leave role.

A leading event organization in Greater London is looking for a Head of Product to oversee Datacloud events during a maternity cover. The role requires over 6 years of experience in B2B events, strong commercial and analytical skills, along with effective stakeholder engagement capabilities. This po

A luxury fashion company is seeking a Head of Production to oversee and deliver multiple creative projects.

A purpose-driven culinary business in Greater London is looking for a Group Head of Sales to lead growth across existing and upcoming locations. The ideal candidate will possess at least 3 years of sales experience in hospitality, showcasing a successful track record and embodying the values of kind

High growth b2b events business seeks a dynamic and strategic-minded Head of Sales to lead their Sponsorship & Expo Sales team. The role demands a comprehensive view of the sales teams, requiring the implementation of strategies, tools, processes, and metrics that positively impact overall events re

This position offers a salary of £55,000 plus a 10% bonus and an excellent work-life balance. A luxury members' club in Central London is seeking an exceptional Head of Sales. This role involves driving the club's sales strategy for private events and banqueting while maintaining high standards and

A dynamic cultural centre in East London is seeking a Head of Events & Sales to lead income growth and manage a high-performing team. Key responsibilities include managing business development efforts and overseeing the delivery of events. This position offers hybrid working, generous annual leave,

We’re working with a highly respected brand experience agency to find an experienced Head of B2B Events to lead the strategy and delivery of high-profile global events. Head of B2B Events - London/Europe/Amsterdam. This is a senior leadership role responsible for shaping the agency’s B2B events

A charitable organization is seeking an Interim Head of Events to oversee its events portfolio, including a flagship dinner raising over £1. The role requires significant experience in event planning within the non-profit sector, strong organizational and leadership skills, and a commitment to the

This brilliant integrated events and comms agency deliver a range of large scale conferences, internal communication and engagement events for some high profile clients. The Head of Projects will have overall responsibility for overseeing the planning and delivery of each project through leading a h

A leading charity organization is seeking an Assistant Head of Community and Membership - Community & Events.

Head of Lighting / Senior Technical Project Manager - Live Events. With a warehouse and workshop they deliver bespoke live event production and scenic solutions to a wide range of prestige live events across the UK! With a close knit team and relaxed working environment this is a great company to be

This role involves driving commercial growth and spearheading the ILTM global events. A leading luxury events company in Greater London is seeking an experienced Portfolio Director to lead their Luxury travel portfolio.

A leading catering company in the United Kingdom is seeking a Head Chef to manage a new contract at Ridgeview Wine Estate. The role offers personal development opportunities and a comprehensive benefits package including life assurance, pension, and healthcare support.

A leading event agency based in the UK is seeking a dedicated Head of Events to join their expanding team. This role involves overseeing event delivery, managing a team, and communicating with clients to ensure seamless execution of high-profile events. Flexible working options and excellent career

A leading hospitality brand in Central London is seeking a dynamic Head of Sales to develop their events sales strategy across various stylish venues. The role includes managing the events sales team, identifying new business opportunities, and collaborating with marketing and operations to drive re

Founded in 2013 by Jennifer Davidson, we're an independently owned experience partner delivering world class events and experiences for some of the biggest brands, across the globe. Optimise our Founder's public profile as a building block for Sleek's growth. Likely 5+ years in marketing, new busine

A leading recruitment agency is seeking an Interim Head of Communications, Marketing and Events to lead the transformation of Oxford Street into a premier pedestrian-friendly destination. This six-month hybrid role involves developing communication strategies and managing stakeholder engagement for

A global sports governing body is seeking a Head of Workforce for a Fixed Term Contract to cover maternity leave. The ideal candidate will have over 5 years of experience in workforce planning and HR management, strong organizational skills, and the ability to work collaboratively.

Lead Orveda’s presence at high-profile cultural and professional events, including:. Orveda is seeking a sophisticated, strategic, and creative Head of Global Communication & Events to elevate the brand’s positioning as the premier green bio-tech skincare house. Develop relationships with high-p

Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 6000+ attendees. The Head of Event Operations is responsible for the strategic oversight, planning, and flawless execution of the company’s events portfolio within your remit. For over two decades, our

A leading events agency in Greater London is seeking a Head of Projects to oversee the planning and delivery of complex corporate events. This role offers great career prospects with 3 days a week in the London office. Applicants should have a strong understanding of logistics and technical producti

A premier events company in Greater London is seeking a Head of Electrics to lead its electrical department. The role involves overseeing the design, preparation, and installation of lighting and electrical products, managing a team of electricians and designers across multiple sites. Candidates sho