Head of events jobs in Brierley HillCreate job alerts

Pre-Construction Director - West Midlands Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we're aiming even higher. It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have, reaching more people, increasing our social impact and providing more progression opportunities for our team. We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant. We now have an opportunity for a Pre-Construction Director to lead one of our regional pods, owning the P&L, the client relationships, and the team that makes our pre-construction function work. Key Aspects of the Role • Own the GP £ and revenue targets for your regional pod; manage performance against monthly forecasts with precision., • Act as Harmony's most senior pre-construction presence in your region, visible to clients, credible in negotiations, and the face of our capability in the market., • Own a portfolio of key clients, meeting each at least quarterly and building the kind of relationships that drive long-term extraction rates and portfolio growth., • Ensure every piece of work is routed through the correct workflow pathway and that your pod operates within Harmony's compliance-first framework at all times., • Review and approve commercial positions within your delegated authority; escalate above threshold to the Head of Pre-Construction with a clear recommendation., • Build and maintain a high-performing pod team, targeting 70%+ A-player composition through active recruitment, development, and performance management., • Run quarterly appraisals, coach your Pre-Construction Managers, and manage underperformance proactively., • Own the quality of every pre-construction handover into delivery. Incomplete PCI packs are a pod failure, not a PCM failure., • Contribute insights from your region to SLT-level conversations, including client intelligence, market conditions, and delivery patterns., • Drive process improvement within the pod and escalate with a recommendation, not just a problem. Key Requirements • Proven experience leading a pre-construction function or regional business unit within fire, life safety, M&E, or specialist construction., • Commercially sharp, with a clear understanding of margin, scope creep, and what a good deal looks like, and the ability to hold your team to the same standard., • A track record of building and managing high-performing teams; you recruit well, develop people, and address underperformance directly., • Experienced in client ownership at a senior level and comfortable as the most senior presence in the room., • Strong written and verbal communication; everything goes in writing and you set that standard for your team., • Process-disciplined, with a clear understanding of why compliance frameworks exist and a commitment to operating within them. What We Look For in Our People Firstly, we embrace the value of Athlete's Grit. This means having an unwavering determination and never giving up, even in the face of challenges. We encourage our team members to go the extra mile, constantly pushing themselves beyond their limits to achieve success. Next, we believe in the value of Captain's Duty. Acting like a leader and taking responsibility is crucial to our company culture. We expect all team members to demonstrate a sense of duty, keeping their promises and fulfilling their commitments. Lastly, we foster a Fun Loving Heart. We aim to create a positive and enjoyable work environment by encouraging genuine care and good company among our employees. This translates to spreading positive energy, supporting one another, and finding joy in the work we do. Why Work for Harmony Fire At Harmony Fire, we are committed to providing: • A collaborative and supportive environment in which you can grow and develop your career, • The tools and opportunity to do work you can be proud of, • A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience, • Bespoke Personal Development Plan for every employee, • Ongoing training, coaching and mentoring, • Spacious and modern workspaces with state of the art facilities Benefits • Lunch, snacks and refreshments all provided, including fresh fruit and Take Away Friday, • Unlimited holiday provision, • Bonus scheme, with the opportunity to earn up to 50% of annual salary, • Team socialising budget for all employees, • Family friendly policies including enhanced Maternity and Paternity, • Cycle to work scheme, • Reward and Recognition scheme, including European mini-breaks, • Two company events each year, • Auto-enrolment pension scheme Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference. Are you ready to join us?

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

GLL is looking for a Head Coach for the Barnet Training Scheme, to work in Barnet. If you have the skills and ambition to join us as a Head Swimming Coach, there has never been a more exciting time to join us. You could be just the right applicant for this job Read all associated information and make sure to apply. We are looking for an ambitious Head Coach with a proven track record to take over the leadership of the Barnet Training Scheme. As our new Head Coach, you will have the unique opportunity to work alongside the existing lead for the first year to ensure a smooth transition before taking full oversight of the program. This is an exciting role for a Head Coach dedicated to developing all swimmers to reach their full potential within a high-performing squad environment. GLL work in partnership with Barnet Copthall Swimming Club, with GLL providing the training facilities, water time and coaches. The Club provide the competitive outlet for the scheme. The scheme provides for all levels of competitive swimming with 2 performance groups, 4 development groups, 5 competitive/development/fitness groups at and a High-level Masters Group all based at Barnet Copthall leisure Centre. We also have 4 competitive/development/fitness groups based between Finchley Lido and New Barnet Leisure Centres. The Club had 12 swimmers at GB Aquatics Next Generation Championships in 2025 and had 18 swimmers at the Swim England Summer Championships. What youll do: * Develop and oversee seasonal training plans and squad structures with clear progression criteria. * Lead, plan, and deliver high-quality coaching sessions for Performance groups. * Oversee and develop all coaches in the program to ensure a consistent coaching approach. * Manage the competition calendar and support athletes at galas, meets, and championships. * Communicate effectively with swimmers, parents, and the Committee, providing required reports. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: * Minimum ASA/UKCC Level 2 Coaching Award or Swim England Swimming Coach Certificate. * Proven experience coaching swimmers to regional and national standards. * Experience as a Head Coach working with club committees and pool operators. * Excellent communication, leadership, and organizational skills. * Good knowledge of long-term athlete development principles. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: * This is a Full time, permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. * We are an accredited Living Wage employer with industry leading rates of pay * We can offer a career, not just a job with extensive Learning & development support available. * A uniform will be supplied and must be worn * GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. * As a staff owned organisation you will be given the opportunity to join the Society and t have a stake in your business Additionally GLL offers employees a range of employment benefits: * Access to a pension scheme. * Health Assurance and access to Counselling services * Access to the tax efficient Ride to Work bicycle purchase scheme. * Free annual eye tests * Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: * The right to stand for the Society board and to vote for board members to represent you * Access to team building and fun events such as Treks, Concerts outings etc * Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience, qualifications and location.

Business Development Manager £50,000 - £70,000 basic DOE + commission UK (Field‑based / Hybrid - with regular travel) Head office based in West Bromwich We are seeking an experienced Business Development Manager to drive new business growth and develop long‑term customer partnerships. This is a consultative, solutions‑led role combining technical understanding, customer engagement, and commercial development. Key Responsibilities Identify, target, and develop new business opportunities within industrial and manufacturing markets Manage the full sales lifecycle from initial enquiry through to solution development and order placement Work closely with customers to understand technical requirements and propose suitable solutions Build and maintain strong relationships with OEMs, Tier suppliers, and key accounts Collaborate with internal teams including engineering, production, and customer service to deliver customer solutions Manage and grow an active pipeline of opportunities, forecasting accurately Negotiate pricing, commercial terms, and agreements in line with company objectives Attend customer meetings, site visits, and relevant industry events Maintain accurate records within CRM systems and provide regular reportingAbout You Proven experience in business development, technical sales, or account management within manufacturing, materials, or industrial environments Comfortable working in a consultative, solution‑selling capacity rather than transactional sales Strong commercial awareness with the ability to identify and develop long‑term opportunities Confident working with technical information such as drawings, specifications, and system layouts Excellent communication, negotiation, and relationship‑building skills Self‑motivated, structured, and comfortable working autonomously in a field‑based role What's on Offer Opportunity to work with a well‑established, growing manufacturer High level of autonomy and ownership in the role Supportive, technically capable internal team Long‑term career progression as the business continues to grow Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Major Recruitment Oldbury are delighted to be recruiting for our Cradley Heath based client you are seeking an experienced Sales Account Manager to cover EDM consumables and graphite products. You will be predominantly based at the Cradley Heath site with occasional travel to Customer sites nationally. You will work closely with the Head of UK EDM Sales to manage and develop relationships with existing customers while proactively identifying and securing new business opportunities within the UK market. This role combines both internal sales activities (office based account management, remote selling) and external responsibilities (customer visits, meetings, and industry events). Duties and tasks will include:  Manage and grow a portfolio of existing UK accounts through proactive communication and relationship building.  Understand customer requirements and provide tailored product or service recommendations.  Handle enquiries, quotations, follow ups, and order coordination.  Monitor customer activity to identify upsell and cross sell opportunities.  Resolve customer issues with speed and professionalism.  Identify and target new business opportunities across the UK market.  Conduct outbound calls, emails, research, and customer visits to develop new relationships.  Prepare and deliver presentations, proposals, and product demonstrations.  Attend trade shows, exhibitions, and networking events.  Achieve targets for new customer acquisition and sales revenue. Candidates welcome to apply for the role will have the following:  Proven experience in B2B sales, account management, or business development.  Strong communication, negotiation, and relationship building skills.  Ability to manage multiple accounts and priorities effectively.  Competent with CRM systems, Microsoft 365, and typical sales tools. (HubSpot and Microsoft Business Central would be advantageous)  Self motivated, target driven, and confident working independently.  Full UK driving licence for customer visits.  Knowledge of the EDM (Electro Discharge Machining) process would be an advantage, although not essential. Hours of work are Monday to Thursday 8am to 5pm with a 2.30pm finish on Fridays. Parking is available. INDLS

The Head of Projects will have overall responsibility for overseeing the planning and delivery of each project through leading a high performing team of PD's, SPMs and PMs. This brilliant integrated events and comms agency deliver a range of large scale conferences, internal communication and engage

A global news organization is seeking a dynamic content manager for a 12-month maternity cover role focused on managing B2B events. A hybrid work model and generous benefits are offered.

Orveda is seeking a sophisticated, strategic, and creative Head of Global Communication & Events to elevate the brand’s positioning as the premier green bio‑tech skincare house. Lead Orveda’s presence at high‑profile cultural and professional events, including:. Develop relationships with hi

With over 30 years of experience, EuroFinance is the leading global provider of treasury & cash management events, training, content and research. This role will be based in our London office, where a minimum of three days in the office each week is required as well as time spent meeting with client

A hospitality business in the United Kingdom is seeking a dynamic Head of Sales to manage a small team across multiple sites.

Profile: Head of New Business Sales – Events. As Head of New Business Sales, you will be responsible for leading, transforming, and scaling their New Business function across a defined portfolio of high-growth events. Head of New Business Sales – Events.

A rare opportunity has arisen for a Head of Events to join a highly regarded, private, and multi-faceted London venue with an established events business and significant growth potential. You will take ownership for proactive sales and planning of a diverse events portfolio spanning:. Act as a senio

A leading organization in events management in London is seeking a Head of Events and Sponsorship to lead the events strategy and sponsorship portfolio. The role involves overseeing flagship events, managing sponsorships, and engaging members through high-profile engagements. The position offers a c

We are looking for an Interim Head of Events to manage our existing events portfolio as maternity cover. You will join our Fundraising team, which is made up of 11 individuals working across a range of portfolios, including: trusts and foundations, institutional funding, major donor fundraising, ind

The Head of Event Operations is responsible for the strategic oversight, planning, and flawless execution of the company’s events portfolio within your remit. Our events range from intimate leadership gatherings of 300 attendees to our flagship events of 6000+ attendees. For over two decades, our

A global sports governing body is seeking a Head of Workforce for a Fixed Term Contract to cover maternity leave. The ideal candidate will have over 5 years of experience in workforce planning and HR management, strong organizational skills, and the ability to work collaboratively.

Head of Business Development - Events. We are recruiting for a commercially driven Head of Business Development to lead national growth across the Merlin Venues UK portfolio. Minimum of 5 years’ senior business development or commercial leadership experience within the events industry.

As the Assistant Head of Community and Membership - Community & Events you will work alongside the Head of Community & Membership Fundraising to drive the strategic development and delivery of a national fundraising programme and fundraising appeals, that grow income from individuals and organisatio

A leading healthtech AI platform in London is seeking an Experience Marketing Lead to manage a world-class events program. The ideal candidate has over 5 years of experience in hospitality or brand experience management, exceptional execution skills, and organizational prowess.

A distinguished members' club in London is seeking a talented Events Director to lead the club's event operations, focusing on both private and cultural programming. In this senior leadership role, you will strategize and execute events that embody exceptional hospitality and memorable experiences.

With one direct report, the head of events has accountability for the planning and delivery of our busy events calendar. A proven track record of delivering events of a similar scale and quality from end to end. Monocle is looking for a head of events for a fixed-term maternity-leave role.

Head of Marketing | Live Events & Entertainment. We’re working with a well-established and growing organisation in the live events and entertainment space, looking for a Head of Marketing to lead and evolve a high-performing marketing function. You’ll oversee the delivery of multiple campaigns a

A leading event organization in Greater London is looking for a Head of Product to oversee Datacloud events during a maternity cover. The role requires over 6 years of experience in B2B events, strong commercial and analytical skills, along with effective stakeholder engagement capabilities. This po

A prestigious educational institution is looking for a Deputy Head of Technical Production. This full-time position involves being the technical lead for smaller-scale events, supervising technicians, and contributing to the planning and delivery of productions. The successful candidate will play a

A popular theatre complex in Birmingham is seeking a Hospitality & Events Manager to lead operational service standards and deliver high-quality experiences to visitors.

A reputable recruitment firm is seeking a seasoned Head of Events to drive the events function for an established B2B publication targeting the Asian business community in London. The position offers a competitive salary of £70,000 plus a 10% bonus and hybrid working (3 days onsite). This high-impa

A leading media events business in Oxfordshire seeks a Head of New Business Sales to drive revenue growth. This hybrid role offers a competitive salary of £60,000 - £70,000 plus uncapped commission and requires national and international travel. The ideal candidate should have 5+ years' B2B sales

Head of Events – High-profile Venues, London, £70,000 + Bonus. I am working with a rapidly growing London-based hospitality group behind several high-profile venues, who are looking for a Head of Events to join their team. Head Of Events Operations, MEDIA CONTACTS.

A leading media company in London is looking for a Head of Digital Marketing. This position offers a dynamic work environment focused on professional growth, located next to Victoria Station with no remote work options.

A leading charity organization is seeking an Assistant Head of Community and Membership - Community & Events.

The ideal candidate will possess at least 3 years of sales experience in hospitality, showcasing a successful track record and embodying the values of kindness and integrity. A purpose-driven culinary business in Greater London is looking for a Group Head of Sales to lead growth across existing and

A leading entertainment company based in Greater London is seeking a Head of Business Development to lead national growth across its portfolio. The ideal candidate will possess over 5 years of experience in business development within the events industry and demonstrate strong negotiation and leader

This role involves leading the development of the special events strategy, managing key stakeholders, and overseeing two Special Events Officers. This position offers a unique opportunity to support impactful events within a mission-driven organization, with an expected start by early June 2026. The

This role involves driving commercial growth and spearheading the ILTM global events. A leading luxury events company in Greater London is seeking an experienced Portfolio Director to lead their Luxury travel portfolio.

This brilliant integrated events and comms agency deliver a range of large scale conferences, internal communication and engagement events for some high profile clients. The Head of Projects will have overall responsibility for overseeing the planning and delivery of each project through leading a h

This role offers the opportunity to take full ownership of marketing at scale, driving growth across a global portfolio of live event brands. Apply now if you’re ready to lead marketing at the forefront of global live events and entertainment. Strong understanding of viral marketing and short-form

A charitable organization is seeking an Interim Head of Events to oversee its events portfolio, including a flagship dinner raising over £1. The role requires significant experience in event planning within the non-profit sector, strong organizational and leadership skills, and a commitment to the

A dynamic cultural centre in East London is seeking a Head of Events & Sales to lead income growth and manage a high-performing team. Key responsibilities include managing business development efforts and overseeing the delivery of events. This position offers hybrid working, generous annual leave,

We’re a founder-led company of 40+ event specialists working across some of the largest and most exciting events in the UK. Have 5+ years of event management and production experience within the events industry, preferably with F&B suppliers/traders at large-scale outdoor and experiential events;

We’re working with a highly respected brand experience agency to find an experienced Head of B2B Events to lead the strategy and delivery of high-profile global events. This is a senior leadership role responsible for shaping the agency’s B2B events offering and overseeing the delivery of comple

A luxury fashion company is seeking a Head of Production to oversee and deliver multiple creative projects.

Minimum of 5 years’ senior business development or commercial leadership experience within the events industry. We are recruiting for a commercially driven Head of Business Development to lead national growth across the Merlin Venues UK portfolio. You will also develop strategic partnerships, repr

A London-based restaurant and events venue is seeking a Group Head of Sales to lead sales growth across various channels. The role involves developing a business plan, managing events, and focusing on community relationships. The ideal candidate will have at least 3 years of experience in hospitalit

Get notified about new Head of Events jobs in. As the Head of Live Events, you’ll be the driving force behind all live music and touring initiatives across the UK and beyond. Head of Live Events - Growth & Partnerships.

Responsible for supporting the Head of Motoring in overseeing and further developing the Club’s fast‑paced portfolio of motoring activities, while proactively researching and cultivating new opportunities and partnerships to enhance the Club’s profile within the motoring and motorsport scene.

The position offers hybrid working, generous holiday allowances, and opportunities for professional growth. A dynamic event management company in Greater London is seeking a Lead Event Producer to organize food and beverage delivery at high-profile events. Candidates should have over 5 years of expe

A leading sports events organization is seeking a Global Lead for Hospitality & Events to oversee premium client events across UEFA competitions. The ideal candidate has extensive experience in hospitality management and a proven ability to execute complex events and build relationships with key sta

A leading hospitality organization in Wolverhampton is seeking a General Manager to oversee food and beverage operations at a high-profile venue. The role demands a proven leader with a strong commercial background, capable of inspiring a diverse team while ensuring exceptional guest experiences.