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Support Team Lead • Customer Support, Client Relationships, Support Resolution, • Fareham, Hampshire. This role is to work in the office full time. Would you like to be part of the solution? We are working with an award-winning leader in the field of cyber security. They are on a mission to build a safer digital world for you and your future self! They have built a suite of innovative products designed to offer superior protection against a broad spectrum of online threats. Role Overview The role of Support Team Lead ensures every customer receives timely, effective and high quality assistance. Whether resolving technical issues, addressing service queries, or managing escalations, my clients support teams work collaboratively to deliver outcomes that build confidence and trust. You will work in close partnership with the Head of Support in managing the day to day activities of three key internal teams. The Support Team Lead will ensure these teams are working effectively, meeting SLA targets and providing high quality outcomes for customers. Key Responsibilities • Oversee daily operation of the three key support teams, • Act as the main point of contact for escalated issues within the department, • Ensure clear communication and alignment between teams and with the Head of Support, • Identify opportunities for process improvements and recommend solutions, • Experience managing or supervising support teams within a fast paced customer support environment, • Strong understanding of escalation management, complaint handling and quality assurance processes, • Hands on experience managing outsourced teams and vendor relationships Interviews are being held within the next couple of weeks so please get in touch via email or give me a call on the following or call 02380 765 808 Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Head of Engineering – Electronics Manufacturing Location: Portsmouth Overview: We are seeking an accomplished Head of Engineering to lead our multidisciplinary engineering function within a dynamic electronics manufacturing environment. This pivotal role will oversee product lifecycle management (PLM), electronic and mechanical design, new product introduction, and programme management. The ideal candidate will combine technical expertise with strong leadership skills to deliver innovative, high-quality products to market. Key Responsibilities: • Lead and manage engineering functions including electronic design, mechanical design, test, NPI, and project management., • Oversee the full product lifecycle from concept, design, verification and compliance through to production and end-of-life., • Drive the development and delivery of electronic and system solutions for demanding applications in sectors such as defence, medical, and industrial., • Implement and optimise PLM processes to improve project efficiency and delivery., • Provide technical leadership and ensure compliance with relevant industry standards (e.g. BS EN, UL, FCC)., • Collaborate cross-functionally with operations, supply chain, and quality to achieve business objectives., • Manage budgets, resources, and project schedules across multiple teams and geographies., • Mentor and develop engineering talent, fostering a culture of innovation, accountability, and continuous improvement. Requirements: • Degree in Engineering (Electronic/Electrical, Mechanical, or related discipline)., • Proven track record in engineering leadership within electronics manufacturing., • Extensive experience in product lifecycle management, systems integration, and new product introduction., • Strong background in electronic design and complex product development., • Demonstrated ability to manage multi-disciplinary teams across multiple sites., • Excellent stakeholder management, communication, and problem-solving skills., • Experience with risk management, quality assurance, and process optimisation.

The role can be remote based with monthly travel to offices in the North and South West, or you can work from one of the offices if you prefer. This is an Ex-Co role reporting to the CEO and the Chair, holding SMF16 and 17 and also being Head of Risk working closely alongside the FD. Synchronicity F

As a senior member of the business, the incumbent will act as delegate to the Chief Risk Officer on all credit risk matters working closely with Management and funding partners; with additional responsibility for developing the data science practice bringing market leading modelling & analytical exp

Head of Fire Risk Assessments (FRA)Location: Home-based (ideally Midlands-based for occasional travel)Salary: £50,000 + bonus + car or car allowance + full benefitsSector: Fire Safety / Risk Management / ComplianceCompany Overview - FRA Manager/ Head of Risk assessments (Fire) - MidlandsWe're recru

This established and growing financial services group seeks an experienced and forward-thinking Head of Enterprise Risk Management to lead the development, implementation, and continuous enhancement of its Risk Management Framework. Oversee governance of risk committees, preparing insightful risk re

We’re looking for a Head of Liquidity Risk to identify, quantify, and manage Revolut’s liquidity and funding risk. Setting standards for managing liquidity risk, including risk appetite, stress testing, balance sheet management, funding plans, and impact assessments/responses to changes in liqui

A rapidly expanding proprietary trading and global markets firm is seeking a Head of Risk to lead the design and execution of its enterprise-wide risk framework. The Head of Risk will be responsible for building and overseeing the risk management framework across market, credit, liquidity, and opera

The Risk & Compliance team has grown recently, and we are now seeking a Head of Risk to support the Director of Risk, overseeing various legal and regulatory risks. You will manage three risk advisors and collaborate with the Head of Business Acceptance to ensure cohesive risk management across the

Responsible for the review and co-ordination of the risk management process including reviews of the risk register, ensuring a coordinated and up to date mitigation strategy, and regular reporting to the Audit and Risk Committee and the Board. In our Head of Governance and Risk role, you ll be the s

We’re looking for a Head of Capital Risk to identify, quantify, and manage Revolut’s capital risk. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment w

The Head of Credit Risk IT leads the development, implementation, and management of technology solutions for credit risk management. The Risk IT division manages and mitigates risks within financial markets, focusing on Market Risk, Credit Risk, and Market Data. Oversee the design and implementation

Due to the pending retirement of a long serving, well respected individual, our client is seeking a Head of Credit Risk. The Head of Credit Risk will have a proven track record in credit risk leadership. You will play a critical role in managing risk across a network of businesses balancing growth w

The Interim Head of Governance, Risk and Compliance will oversee the governance framework, manage risks and ensure regulatory compliance within the organisation. Lead and manage a team of governance and risk professionals. Relevant professional qualifications in governance, risk, or compliance.

As a senior member of the business, the incumbent will act as delegate to the Chief Risk Officer on all credit risk matters working closely with Management and funding partners; with additional responsibility for developing the data science practice bringing market leading modelling & analytical exp

As the Head of Prudential Risk, you will play a pivotal role in ensuring the oversight of solvency, capital, financial reporting, and financial risk management at Bupa Insurance Limited (BINS) level. Lead the development and implementation of the Risk Management Framework (RMF) for financial and ins

As the Head of Governance & Risk you will be responsible for providing risk management and strategic oversight of assurance for compliance and governance. Venn Group are currently partnering with a high performing Housing Association who are recruiting for a Head of Governance and Risk to join their

Head of Risk & Compliance – FinTech | London (Hybrid, 2–3 days office). You’ll work closely with senior leadership to enhance a mature framework and drive improvement of cadence, quality, and embedding a culture of proactive risk management as the business expands. Driving enterprise risk mana

Head of Health, Safety & Risk (Multi-Site). Head of Risk & Facilities Management. Senior H&S/Risk leadership experience in a.

A solid track record of achievement, having won competition awards (can be any of academic, professional, and/or sport). We’re looking for a Business Risk Manager to play a crucial role in creating the first line of defence within our private bank. Registering risk events, managing and delivering

Production of P&L reports, with explanation of P&L movements to management in terms of trading activity, key drivers, profit attribution analysis. Specialized knowledge in the structure and uses of financial derivatives as they relate to the management of fuel price risk. Market risk management: ide

We're looking for a Head of IT Systems Risk who'll lead and develop its risk specialist centre of excellence, to support robust risk management in alignment with the Group's Enterprise Risk Management Framework (ERMF). Building strong partnerships with risk and control owners is key - you'll act as

ISS have a new and exciting role for an experienced Head of IT Risk and Compliance to lead our UK & Ireland organisation in managing and mitigating IT-related risks while ensuring compliance with all relevant regulations and standards. This role is crucial in protecting digital assets, maintaining t

As the Head of Risk and Compliance, you will be the founding member of the compliance team and a senior leader within the organisation, responsible for overseeing all risk management and compliance functions to ensure the company adheres to regulatory requirements and best practices. The focus of th

This senior leadership role offers the opportunity to shape risk strategy, enhance risk infrastructure, and collaborate with key stakeholders to ensure a robust and effective risk management framework. Risk control mindset, demonstrating mastery of risk disciplines, particularly in clearing and mark

The Head of Audit & Risk is responsible for the development and effective implementation of a company-wide governance, risk management and assurance framework and supporting processes that facilitate and support the successful delivery of business activities. Identify and report strategic risks, ens

Cyber Risk Oversight – Strategic understanding of cyber security risks and the ability to oversee the implementation of appropriate controls, assurance mechanisms, and reporting frameworks. Understanding of board-level reporting, risk appetite, and strategic alignment of risk functions. Head of Te

Head of Risk & Compliance – FinTech | London (Hybrid, 2–3 days office). Global Head of Financial Risk and Resilience. You’ll work closely with senior leadership team to enhance a mature framework and drive improvement of cadence, quality, and embedding a culture of proactive risk management as

Consumer Credit Risk Strategy experience. The role will be responsible for owning credit performance in the business and heading up a small team. The remit of the role includes:.

As a senior member of the business, the incumbent will act as delegate to the Chief Risk Officer on all credit risk matters working closely with Management and funding partners; with additional responsibility for developing the data science practice bringing market leading modelling & analytical exp

We are keen to receive applications and enquiries from experienced risk, recoveries and litigation professionals who have had some experience of working in the business finance / asset finance / commercial lending sector. Head of Risk, Recoveries and Litigation - Asset Finance. As it continues to ex

Synchronicity Financial Services are working exclusively with a growing financial planning firm who are looking for a Head of Compliance, Risk and MLRO to join them. The role can be remote based with monthly travel to offices in the North and South West, or you can work from one of the offices if yo

As the Head of FRMC, you will lead the overall Global Finance’s risk management including design of controls and framework, maintenance and testing thereof, or supporting relevant business change projects. Represent the Group Controller & CFO in leading the enterprise risk “Financial Controls an

This is a new role with responsibility for oversight of a governance, risk and controls framework, ensuring compliance with regulatory requirements and leading the development of risk and compliance across the organisation. The Head of Risk & Controls is a senior role for someone who wants to shape

Head of Projects / Programme Director – Investment Risk, Performance & Attribution | Investment Management. We and proud to be partnering with a leading global investment manager that’s looking to appoint a Head of Projects (Domain Lead) within their Investment Risk, Performance and Attribution

This pivotal role will shape the resilience, responsiveness, and maturity of our Information Security function across all regions and business units. Chief Information Security Officer (CISO). Cyber Security risk management programme.

Risk Assessment: Working closely with Origination to ensure systems are in place to analyse credit risk of potential borrowers and to manage the credit risk within the existing portfolio of loans. Accountable for the Credit Risk function across the Shojin Group of companies, including reviewing the

We are keen to receive applications and enquiries from experienced risk, recoveries and litigation professionals who have had some experience of working in the business finance / asset finance / commercial lending sector. Head of Risk, Recoveries and Litigation – Asset Finance. As it continues to

Due to businesses growth and the ever changing compliance landscape, we are looking for a Deputy Head of Risk & Compliance to support the Head of Compliance with achieving the compliance strategy and managing day to day operations of the compliance function. The Deputy Head of Risk & Compliance is p

Lead, manage, develop and coach a small team of risk professionals to oversee the delivery of credit risk expertise. Develop and report against a suite of credit risk metrics covering risk appetite, key risk indicators and key performance indicators. Collaborate with first line operational areas inv

We’re not just offering a job — we’re offering a career with purpose, progression, and perks galore:. Ready to take the next step in your care career? Fancy leading a team that’s passionate, supportive, and just a little bit brilliant? Lifeways is on the lookout for an experienced care profe

Job Title: Senior Quality and Compliance Manager Salary: £43,800 - £58,500 Location: Cambridge/Hybrid (minimum of 2 days per week in the office) Contract: Full Time (35 hours per week)/Fixed term (18 months) We're looking for a Senior Quality and Compliance Manager for the Cambridge English

We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. Whatever your role, you can help us change lives in coff

Retail Operations Manager - Milton KeynesAbout The RoleSALARY: From £34,080 pa dependent on experienceLOCATION: Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 20% of working time to be based in the Milton Keynes office however flexibility is expected to meet

Excellent understanding of data management, reporting, use of Excel, and application of SLAs and KPIs. Location: Cambridge/Hybrid (minimum of 2 days per week in the office). We are a hybrid working organisation, and we offer a range of flexible working options from day one.

As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Participate in the identification, assessment, registration, and treatment of information security risksDon't meet every single requirement? That's okay, and you aren't al

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e. Maintain HR policies, risk regi

As a Senior Manager, Product Planning, you willCollaborate with internal business stakeholders to formulate and prioritize product development roadmapTake the initiative to discover business logic flaws, data imperfections, and potential product enhancements, and drive product improvementTranslate h