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- Contact Supervisor (Centre and Community Based), Children’s Contact Service - Based in Hertfordshire (Service and community based) Various hours available: Negotiable up to 37 hours p/w - Locations available: · Cheshunt (EN8) · Hemel Hempstead (HP1) · Welwyn Garden City (AL7) - Grade 2 (lower) point 11 – 15: £21,196 - £23,966 per Annum. - Permanent contract. - ID: 778 *Please state which area you are interested in as well as the ID number 778 when applying ** Required Skills:** · Have excellent communication skills including the ability to work with families in conflict, build their trust and respect, and recognise the importance of remaining impartial, objective and focused on the needs of the child/children/young person at all times. · be able to demonstrate an understanding of safe working practices, risk assessment and risk management. · Have excellent written skills, in particular being able to create reports of sessions which are objective, factual and reflect the needs of the Social Worker and court. · Be a team player who is flexible, and enthusiastic about being an integral part of a newly formed and aspirational team which is focused on the Family Action values of Can Do, Excellence, Mutual Respect and People Focus. Job Description: As a Contact Supervisor, you will ensure that families are welcomed and supported when in the Supervised Contact Centre, in community settings and other appropriate venues as required. You will have an open-minded, flexible and caring approach towards children, parents and other family members who are attending supervised contact. Our aim is to provide a happy and positive experience for children, young people and their families. You will therefore ensure that children and young people are kept safe and that their emotional wellbeing is prioritised at all times. You will ensure the welfare of children and young people is at the forefront of the team’s work and ensure that Family Action and Hertfordshire’s safeguarding procedures are followed. You will provide an opportunity to support parents to maintain positive relationships with their children. Where required, you will oversee practical and emotional support for parents building a trusting relationship with them; this will help to make supervised contact sessions a positive experience for the children. Where contact is between the wider family group e.g., sibling contact, you will ensure the needs, preferences and experiences of all attendees are considered and supported. Key Tasks and Responsibilities: · Support the delivery of safe and effective supervised contact sessions. · Promote and maintain contact arrangements that are agreed between all parties including respecting the wishes of children and young people. · Have an understanding of, and comply with, Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare and safety of children and vulnerable adults, undertaking risk assessments before each session ensuring that the risks identified by Social Workers are mitigated. · Assess the quality of parenting observed during the supervised contact, ensuring that the key areas for observation identified by the Social Worker are addressed, and use this evidence to complete detailed and timely reports as required by the court and/or principal social worker. · Ensure that all supervised contact sessions are managed to ensure as positive experience for the children and young people as possible. · Recognise any risks of harm and intervene appropriately to de-escalate the risks or bring in additional support as required to safeguard the children. · Keep records of your work using Family Action systems, adhere to confidentiality, information sharing protocols and risk assessment processes. · Travel to supervised contact sessions in other area’s (when required). · Contribute to the collection, recording and analysis of information required by commissioners, judiciary, principal social worker and Family Action and provide accurate reports as necessary. · Participate in personal supervision, funded training and appraisal processes to ensure your knowledge skills and practice is of a high standard. · Implement the principles of Family Action’s Equal Opportunities Policy in every aspect of your work and positively promote the principles of the policy amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect the health, safety and welfare of yourself and others. · Have an understanding and comply with Family Action’s and Hertfordshire’s procedures for promoting and safeguarding the welfare of children and vulnerable adults. · Ensure the implementation of Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community. · Comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare. · Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required. · Meet opening hours of the centre’s, including some Saturdays. · To demonstrate, at all times, Family Action’s values, which underpin Family Action’s mission of ‘building stronger families’ by: a) people focused b) Reflecting a ‘can do’ approach c) Striving for excellence in everything we do d) Having mutual respect for everyone we work with, work for and support through our services Person Specification · Previous work with children and families is desirable but not necessary. · Ability to work with families in conflict and the importance of remaining impartial, objective and focused on the needs of the child/children at all times. · Understanding of child development, attachment and appropriate parenting approaches. · Have the ability to demonstrate an understanding of safe working practices, risk assessment and risk management. · Good planning and excellent report writing and record keeping skills. Experience of and ability to use MS Office applications and electronic recording systems. · Understanding of the needs of families / individuals, and of the impact of disadvantage and social exclusion and a commitment to and willingness to promote inclusion and equality of opportunity for all. · A confident and professional approach to working with service users, stakeholders and colleagues. · Excellent verbal, listening and written skills, including basic IT skills. · The ability to priorities and organise workload effectively including the timely completion and submission of case records and reports. · The ability, commitment, and willingness to work flexibly including evenings and weekends. · The ability and willingness to occasionally travel within the Hertfordshire area. Please send your CV along with the area/s you are interested in applying for and the ID number
As an office manager, you'll need to: Use a range of software, including email, spread sheets and databases, to ensure the efficient running of the office Organize office operations and procedures Coordinate with IT department on all office equipment Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Manage office G&A budget, ensure accurate and timely reporting Provide general support to visitors Assist in the on boarding process for new hires manage online and paper filing systems develop and implement new administrative systems, such as record management record office expenditure and manage the budget organise the office layout and maintain supplies of stationery and equipment maintain the condition of the office and arrange for necessary repairs organise and chair meetings with staff - in lower-paid roles this may include typing the agenda and taking minutes, but senior managers usually have an administrative assistant to do this ensure adequate staff levels to cover for absences and peaks in workload, often by using temping agencies delegate work to staff and manage their workload and output promote staff development and training implement and promote equality and diversity policy write reports for senior management and deliver presentations respond to customer enquiries and complaints review and update health and safety policies and ensure they're observed check that data protection laws are being adhered to in relation to the storage of data, and review and update policies arrange regular testing for electrical equipment and safety devices attend conferences and training manage social media for your organisation OFFICE MANAGER Key Skills involves: Excellent time management, initiative and approachability Ability to multi-tasking and prioritise work Excellent organisational and time-management skills Attention to detail and problem solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements knowledge of Microsoft Office(Word, PowerPoint, Excel, Outlook) and other commonly used office packages is must required strong IT and typing skills the ability to prioritise tasks and work under pressure good team working skills and the confidence to lead and motivate a team the ability to manage your workload and supervise others concurrently excellent interpersonal, oral and written communication skills, with the ability to converse at senior and board level negotiation and relationship-building skills attention to detail flexibility and adaptability to changing workloads a problem-solving approach to work project management skills a familiarity with legislation in the areas of employment, equality and diversity, and data protection - this is useful, but not essential. Qualification Seeking: There is no educational requirement for this job. However, if the potential employee possesses any certificate or diploma or equivalent qualification in a subject such aseconomics and business can be beneficial; although entry with other academic qualifications and/or significant relevant experience is possible. 2-3 years of experience in the relevant field is compulsory.
Caffe Concerto is looking for an Office Assistant who can report to Supply Chain Manager, the role are involving run day to day manufacture related tasks, provide support to production team, in coordination with stock control manage availability of daily ,Regular Stocks ensuring production running out of shortages, improving quality of products, up to date applying food and safety, comply to governments regulation and rules. Responsibilities : - Taking daily stock counts, ensure the quantity meet the demands take in consideration a freshness of our products. - Ensure availability of goods upon productions needs. - Effective Communicate with suppliers in related goods in issue. - Attention of potential risks and hazards that might impact colleagues health and safety according HACCP principles. - Take ownership to either manage opening or closing tasks by ensure logistic are runs Smoothly, in priority given for customer delivery with Zero tolerance of missing. - Develop hygiene standard through follow up with KPs. - Control ingredients validity to avoid wastage. - Check the quality of products, to be served to customers upon Caffe Concerto standard. - Follow up daily Branches Orders. - Keep record of goods out. Requirements : - Minimum of degree that related to management. - Proven experience in food, hospitality industry. - Good skills on use MS office , words. Job type : Full time Salary : 23000-24000 per year
About us Bermondsey Corner is a small independent wine bar and grocery in Central London, Bermondsey Street, SE1. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. We are looking for a passionate and customer-focused Assistant Manager to join our team at Bermondsey Corner. Our ideal candidate is looking to evolve within the company and grow the business along our side. This is an exciting opportunity to work in a dynamic and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You are: - Fluent in English - Dynamic, dedicated, independent, organized, and enthusiastic - Autonomous, meticulous, and steady - A solution finder, a sales, and details-oriented person - Passionate about food, wine & people - Willing to learn and grow within a young and evolving company - Ideally sensitive to the nutrition-health aspect, biodynamic productions, and respect for nature - Confident to work in a fast-paced environment and multitasking effectively - Fluent in French is a plus, but not required You have: - Excellent customer service skills - Strong communication and interpersonal skills - A prior experience in a retail or hospitality setting - Knowledge of wine and food pairings, and trends in the industry - A passion for and willingness to learn more about wine and other products Responsibilities: - Managing day-to-day operations of the Shop and Bar (5 days a week - 45 hours a week) when the manager is not on site - Provide customers with recommendations on wine and food pairings, based on their preferences and budgets - Provide educational information about our products - Maintain up-to-date knowledge of our products - Assist with supply orders (wine, cheese, and other products), inventory management, and restocking when needed - Process transactions accurately - Keep the store clean, organized, and visually appealing - Work as part of a team to ensure a positive and enjoyable experience for our customers - Ensuring compliance with licensing, hygiene, and health and safety legislation are carried out We offer: We offer a competitive salary (depending on experience and motivation) and an attractive bonus scheme Benefits: - Enrollment in the retirement savings plan - Discounted or free food - Employee discount (Wine and food) - Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts - 28 days paid holidays + Bank holidays - Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization - Friendly and exciting working atmosphere - Team + work events Supplemental pay types: - Share of the service charge - Performance bonus (based on motivation and results, to be given after the probationary period) If you are enthusiastic about wine and food, enjoy providing exceptional customer service and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers