Keyholder - Stafford
3 days ago
Stafford
Role: KeyholderStore: StaffordPay Rate: £12.80 per hourContractual Hours: 7.5 hours minimum per weekDo you have previous retail sales experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?We are recruiting for a Key Holder to join our Stafford team . You will be joining a friendly, welcoming but hard-working team. We put all pets health and well-being first. All our teams receive extensive training from Hannah Molloy of Channel 4s Puppy School , through our video training platform Myagi , to give our customers and their pets the very best and most up to date advice.With 25 stores , open 7 days a week , for all your pet s needs from with raw feeding and natural deli treats t o hay and rabbit food .As passionate pet people, Just for Pets have a genuine desire to provide the best possible shopping experience for our customer s and their pets across our 2 5 stores and its all down to the fantastic team members we employ across the UK.Job Duties:Opening and Closing Responsibilities: You will be responsible for opening and/or closing the store. This involves tasks such as unlocking or locking doors, activating or deactivating alarms, and ensuring the premises are secure before leaving.Sales: Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.Customer Service/Assistance: Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.Stock Management: Ensuring that shelves are well-stocked, neatly organised, and products are correctly priced. This may involve restocking shelves, receiving deliveries, and booking in deliveries.Pet Care: Assisting customers with questions about pet care, including advice on at home grooming, basic training, and general well-being of pets.Store Maintenance: Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and maintaining a welcoming environment for customers and their pets.Knowledge of Products: Staying informed through Myagi and self-motivated learning, such as product suppliers and Pet Industry publications,about the latest products, pet trends, and industry developments to provide accurate information and recommendations to customers.Promotions and Events: Wholeheartedly participating in promotional events, sales campaigns, and pet-related activities to attract customers and increase saleRequired Skills:Reliability: Dependability and trustworthiness to fulfil opening and closing responsibilities, and handle cash securely.Customer Service: Excellent interpersonal and communication skills are essential for assisting customers effectively and providing exceptional service.Sales Skills: Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.Teamwork: Collaboration with colleagues to maintain store operations, assist customers, and achieve common goals.Attention to Detail: Being meticulous in maintaining product displays packet perfect, pricing accuracy to uphold store standards.Computer Literacy : Basic proficiency in till systems and Myagi to ensure continuous professional development.Desirable skills:Product Knowledge : A good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.Pet Care Knowledge: Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behaviour.A Growth Mindset: At Just for Pets, we pride ourselves on promoting from within. We believe in retaining our best talent by offering promotions, training and development which includes accredited courses.BenefitsTraining & Development availableWorkplace Wellbeing Initiative sDiscretionary Profit Related Pay based on company profits per year.Instant access to a free, 24/7, confidential GP service for all Just for Pets Colleagues and their familyA fantastic E mployee A ssistance P rogram for all our employees which gives great access to counselling, GP service, lifestyle and wellbeing advice.Access to WageStream , a great financial wellbeing tool that gives you access to a percentage of your pay as you earn it .D iscount on Pet Products from 3 months serviceTPBN1_UKTJ