Hotel customer service jobs in United Kingdom

Hotel Receptionist – Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Cluster Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

We are currently seeking a dedicated night Hotel Receptionist to join our team at hotel located in Chelsea. Job Details: Location: Chelsea Hours: Receptionist - Night shifts, rota basic Salary: starting from £13.85 per hour plus holiday accrual paid weekly Requirements: ⫸ Previous hotel experience is essential. ⫸ Proficient in hotel booking systems (Opera preferred). ⫸ Flexible availability to work night shifts. ⫸ Excellent communication and customer service skills. ⫸ Ability to work independently and take responsibility for overnight operations. Benefits: ⫸ Competitive hourly rate. ⫸ Join a reputable hotel in a prime location. ⫸ Opportunity for growth and development within the company. ⫸ Friendly and supportive working environment. If you meet the above requirements, we would love to hear from you.

We are looking for an amazing Supervisor to support the Bookings & Events Manager at our client location in the City. This is a personalised, bespoke customer service environment, and we have great plans to nurture the team, develop the service and innovate the experience for both internal and external clients using the meeting rooms and event spaces. If you can demonstrate the following please get in touch: - Provide structured leadership and direction to create a high-performing team - Work in partnership with the Management Team and our colleagues in other departments to create a fabulous experience ensuring all spaces are upsold and maximised to their full capacity - Nurture a culture of excellence, accountability and proactivity - Be curious to drive innovation and performance - Expertise in managing client relationships building a trusted partnership - Have experience within bookings and events within a five star environment such as hotels, restaurants and event venues Finer Details: £38, 500 per annum 40 hours per week, Monday to Friday, flexible to meet the needs of the business Complimentary staff food from the onsite hospitality team 3% pension Access to our fantastic Wellbeing and L & D benefits

We are looking for a Receptionist to join the amazing front of house team at Bread Street Kitchen – St Paul’s. Bread Street Kitchen St Paul's is located in One New Change, in the heart of the City. With a large breath-taking space with a New York loft feel and a stunning mix of vintage and modern interiors, feel the buzz of this bustling room as you take a seat and enjoy breakfast, lunch or dinner. Bread Street Kitchen & Bar - St Paul's serves something for everyone with a globally-inspired menu of classic Gordon Ramsay dishes. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging way and taking the responsibility for maintaining a high standard of guest care · You love to assure that each guest is made to feel welcomed, comfortable and is served promptly and politely during all dining experience · You are confident in handling calls, recording bookings, dealing with guests and answering their emails · You naturally enjoy building rapport with guests in a friendly but professional way · You are keen to use your organisational, communication and outstanding customer service skills and a passion for creating a memorable guest experience to ensure the highest standards are consistently achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you’d like to develop your Receptionist career in a best-in-class global restaurant business - apply today. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Are you a proactive and friendly individual who loves helping guests? If so, we're looking for a hands-on Luggage Porter to join our welcoming Front Office team at Vintry & Mercer Hotel! Our hotel is located in the heart of the City, within easy walking distance of Bank and Cannon Street, as well as Mansion House tube stations. To be considered for this exciting opportunity, you should have experience in a similar role, preferably gained in a hotel of similar standard. As our Luggage Porter, you'll be a vital part of our Front Office team, helping to create a warm and welcoming environment for our guests. You'll be responsible for greeting guests upon arrival, assisting with their luggage, and providing exceptional customer service throughout their stay. If you're a true team player with a passion for hospitality, we want to hear from you! Join our friendly team at Vintry & Mercer Hotel and help us create a memorable experience for every guest who walks through our doors.

Job description About us Sunborn London is one of the most prestigious and unique hotels in London. We are a Yacht Hotel, providing around 10,000m² of beautifully designed floorspace and incorporating elegant guest accommodation, restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. The Yacht is in Royal Victoria Dock just opposite Excel London Core Objectives Carry out skilled DIY & general maintenance work involved in all aspects of onsite building maintenance, both internal and external. The role includes general building DIY and maintenance including basic carpentry, plumbing, replacement of tiling, flooring, and painting and decorating. This will also include regular checks and assessments of both private and public areas, liaising with Line Manager and other team members, performing jobs as and when they are required. Main Tasks/Duties and Responsibilities Day to day responsibilities Installation inspections, diagnosing faults, testing, replacement, repair and maintenance of building fixtures and fittings. General plumbing including washers, taps, unblocking toilets, unblocking stacks, installing new sinks, urinals and toilets, pipework (copper or PVC) General carpentry such as hanging doors, new locks, architraves, window frames, boxing in, assembling furniture, easing, and adjusting windows, replacing handles and similar hardware. General tiling – floors and walls Flooring work, such as carpet tiles General painting & decorating Day to day care and maintenance of the garden buildings Regularly inspecting garden structures and undertaking minor repairs or advising Line Manager of any need to replace/rebuild. General garden carpentry such as assembling and maintaining furniture, replacing handles and similar hardware. Identify hazards, defects and the need for adjustment or repair; to ensure compliance with agreed codes, law, working practices, health and safety. Liaising with Line Manager and other team members and performing jobs as and when they are required. Carry out planned tasks in accordance with contract requirements. Carry out tasks within specified time limits. Ensure compliance to applicable codes, legislation and procedures including health and safety. Maintain accurate records/documentation associated with your work. Report to Line Manager Immediately report problems/failures that may impact on the organisation and/or its clients/customers to Line Manager Meet your targets and contribute to those of the team as a whole. Contribute towards the efficient running of the team. Adhere to all organisation policies and procedures. From time to time, you may be expected to be part of special projects as are reasonably required of your job role. You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally. Hours/Days Your usual hours will be from 9:00 to 17:00, Tuesdays to Thursdays and from 08:30 to 19:00 on Fridays and Saturdays. However, you will be expected to work as and when necessary to meet the needs of the team and your targets. Secondary Tasks/Duties The role is part of the whole organisation team and as such requires you to perform such reasonable tasks that are required, as and when necessary, to maintain, promote, develop, and expand the business of our organisation and its interests generally. You must carry out your duties to the best of your ability, having consideration for the needs of your colleagues, the organisation, and its clients/customers. You must obey all lawful and reasonable orders given to you and comply with the Organisation’s rules, procedures, and policies. Equipment You are responsible for the equipment provided to you for use in your job role. This means you must ensure that equipment is used in accordance with any training provided, the organisation’s policies and procedures and the law and using, where applicable, any safety equipment or Personal Protective Equipment provided. You are responsible for ensuring that the equipment you use is maintained and can be used/operated at all times. Essential Abilities/ Competencies of this job role Experience in this type of job role minimum 3 years Requisite knowledge of the tools, equipment, and materials common to the environment To demonstrate knowledge of codes, standards, and regulations applicable to this role Skills in general DIY and maintenance and general gardening including assessment, installation, repair, and maintenance. To be friendly and approachable with “CAN DO” attitude. To understand and deliver good customer service. Good attention to detail Demonstrable time management and project management skills You need to have and maintain (with regular training and updates as necessary) the knowledge, technical skills and qualifications that are necessary to perform your job role to comply with the requirements of the organisation and any applicable rules, regulations and with any law which applies to your job role. Special Working Conditions You may be expected to work in accordance with the organisation’s overtime policies. The nature of your role will require you to travel within the area that your team covers. However, from time to time you may be expected to travel outside that area as the job role requires. Salary level £29,000.00 per calendar year. Benefits Meals on duty Employee discounts Company pension scheme Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Job Type: Full-time

Are you a superstar Waiter or Waitress with a passion for providing exceptional customer service? If so, we want you to join our super friendly Food & Beverage team at Vintry & Mercer Hotel! We're currently looking for an experienced team member to help us deliver an unforgettable lunch and dinner service in our Mercer Roof Terrace restaurant. To be considered for this exciting opportunity, you'll need a minimum of 1-2 years of experience working in a similar role, preferably gained in a restaurant or hotel of a similar standard. We're looking for someone with a warm and welcoming personality, who thrives in a fast-paced and dynamic environment. As a vital part of our Food & Beverage team, you'll play an important role in ensuring that our guests have an unforgettable dining experience. If you're passionate about hospitality and have a dedication to providing exceptional service, we'd love to hear from you! Join our team at Vintry & Mercer Hotel and be a part of something truly special.

Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!

Are you a superstar Waiter or Waitress with a passion for providing exceptional customer service? If so, we want you to join our super friendly Food & Beverage team at Vintry & Mercer Hotel! We're currently looking for an experienced team member to help us deliver an unforgettable breakfast and lunch service in our Vintry Kitchen and Mercer Roof Terrace restaurants. To be considered for this exciting opportunity, you'll need a minimum of 1-2 years of experience working in a similar role, preferably gained in a restaurant or hotel of a similar standard. We're looking for someone with a warm and welcoming personality, who thrives in a fast-paced and dynamic environment. As a vital part of our Food & Beverage team, you'll play an important role in ensuring that our guests have an unforgettable dining experience. If you're passionate about hospitality and have a dedication to providing exceptional service, we'd love to hear from you! Join our team at Vintry & Mercer Hotel and be a part of something truly special.

Skewd, an acclaimed dining experience, is excited to announce a new restaurant at the prestigious Grove Hotel. We are seeking dedicated and experienced waiting staff to join our team and help deliver exceptional service to our guests. As a member of our waiting staff, you will play a crucial role in ensuring our guests have a memorable dining experience. You will be responsible for providing top-notch customer service, taking orders accurately, serving food and beverages, and maintaining a clean and organized dining area. Responsibilities: - Greet and seat guests in a friendly and professional manner. - Take and deliver food and beverage orders promptly and accurately. - Provide menu recommendations and answer any questions guests may have. - Ensure tables are clean, properly set, and well-maintained throughout service. - Handle guest inquiries and complaints with grace and efficiency. - Collaborate with kitchen and bar staff to ensure seamless service. - Uphold Skewd’s standards of excellence and hospitality. Requirements: - Minimum of 2 years experience as a waiter/waitress in a high-end restaurant or similar setting. - Exceptional customer service and communication skills. - Ability to work in a fast-paced environment and remain calm under pressure. - Strong attention to detail and a commitment to maintaining a high standard of cleanliness. - Flexibility to work evenings, weekends, and holidays as needed. - A positive attitude and a passion for the hospitality industry. Benefits: - Competitive hourly wage. - Opportunity to work in a prestigious location with a renowned dining brand. - Professional development and training opportunities. - A supportive and dynamic work environment.

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 30% Discount at Green Rooms Hotel

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. The Derby is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 7 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Job Title: Front of House Team Leader​ Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time​, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team.​ Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience.​ Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment.​ - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit.​ - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment.​ - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively.​ - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail.​ - Ability to work flexible hours, including evenings, weekends, and holidays.​ - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.

Responsibilities Customer Service:Greet customers with a warm and friendly welcome, providing excellent service throughout their shopping experience.Assist customers in finding products, answering their questions, and offering product recommendations.Handle customer complaints and returns in a professional and efficient manner, ensuring customer satisfaction. Store Operations:Keep the store clean, tidy, and well - organized, including shelving, displays, and aisles.Stock shelves with new products, ensuring that items are properly priced and labeled. Assist with the opening and closing procedures of the store, including tasks such as counting cash and setting up displays. Sales and Merchandising:Promote products and special offers to customers, increasing sales and customer awareness.Help with the visual merchandising of the store, creating attractive displays to enhance the shopping experience.Monitor stock levels and report any shortages or overstocks to the store manager. Requirements Experience:Previous retail or customer service experience is preferred but not essential. We are willing to train the right candidate. Skills:Excellent communication and interpersonal skills, with the ability to interact effectively with customers and colleagues.Strong customer service orientation, with a passion for providing a positive shopping experience.Basic numerical and literacy skills, as well as the ability to operate a cash register and other retail equipment. Availability:Must be available to work flexible part - time hours, including evenings and weekends. Personal Attributes:Reliable, punctual, and able to work independently or as part of a team.A positive attitude, with a willingness to learn and adapt to new situations.A neat and professional appearance.

Bartender - Radio Rooftop Bar Join the team at Radio, a stylish rooftop bar on the top of the ME London Hotel, offering panoramic London views and amazing service. We're seeking a passionate and skilled Bartender to craft cocktails in our vibrant and luxurious setting. Responsibilities: Provide exceptional and engaging customer service. Prepare and serve classic and modern cocktails with expertise. Maintain bar cleanliness and adhere to health regulations. Collaborate with colleagues to ensure efficient service and a positive guest experience. Requirements: Proven bartending experience in a high-end / high volume venue. Comprehensive knowledge of mixology, cocktail recipes, and premium spirits. Excellent communication, customer service, and interpersonal skills. Professional presentation and a charismatic demeanor. Ability to work efficiently under pressure with strong attention to detail. A genuine passion for hospitality. Benefits: Opportunity to work in a prestigious venue. Career development within a high-end hospitality environment. Competitive rate of pay. Staff rewards and incentives.

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Barista to join our Birley Bakery team. The additional benefits for Barista are: - 28 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The working hours: - Full-time position 42.5 hours a week on a rota basis - Hours ranging between 6am-8pm (Monday- Sunday) The responsibilities of the Barista are: - Prepare, serve coffee and beverages - Opening & Closing responsibilities - Taking orders and handling the till - Clearing tables and serving customers - Stock rotation & management - Customer order management The Experience & Qualifications required of our Barista are: - Experience of working in a luxury hotel, restaurant or private member’s club advantageous - Strong customer service experience - To work as an effective part of a team - Excellent communication skills - Experience as a barista is desirable If you feel that you have the experience and skills to join us as Barista at Birley Bakery then apply by forwarding your up to date CV together with a covering letter to the link below.

Radio Rooftop are looking for an experienced Host/Hostess to join our Reservations and Reception team in the 5* venue above the ME Hotel. KEY ACCOUNTABILITIES & RESPONSIBILITIES To greet customer and identify their reservations. To co-ordinate bookings and ensure proper table rotation. Maximise table efficiencies through table allocation and turning tables · Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. · Collaborate with and support other staff members to ensure efficient venue operations. · Guide guests to their assigned tables. · Contribute to a positive and welcoming atmosphere for all guests. · Address customer concerns and resolve complaints in a professional and timely manner. · Perform opening and closing duties, including table setup, cleaning, and inventory management. Open Table (or other reservations system) experience is an advantage

Operations Manager – Full-Time, Permanent Ababeel Restaurant, Birmingham Ababeel Restaurant, a well-established dining destination in Birmingham, is seeking a dedicated and results-driven professional to oversee our daily operations and ensure an exceptional dining experience for our customers. Key Responsibilities: Oversee the day-to-day operations of the restaurant, ensuring efficiency and high standards. Manage staff, including hiring, training, and performance evaluation. Maintain excellent customer service and handle any customer concerns effectively. Monitor stock levels, order supplies, and control costs to maximise profitability. Ensure compliance with health and safety regulations and food hygiene standards. Develop and implement strategies to improve restaurant performance and customer satisfaction. Coordinate with suppliers, vendors, and other stakeholders. Requirements: Previous experience in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Ability to work under pressure and handle multiple tasks. Knowledge of restaurant operations, budgeting, and cost control. Flexibility to work evenings, weekends, and holidays as required. What We Offer: Competitive salary based on experience. A dynamic and supportive working environment. Opportunities for career growth and development. If you have the skills and experience to excel in this role, we would love to hear from you! How to Apply: Please send your CV and a cover letter . Join us at Ababeel Restaurant and be part of a passionate team committed to excellence in hospitality!

We are currently seeking an experienced Bartender to join our exceptionally friendly Food & Beverage team at our Mercer Roof Terrace Restaurant located on the 7th floor of Vintry & Mercer Hotel. To be considered for this position, a minimum of 1-2 years of experience in a restaurant or hotel of comparable standards is required. We are looking for someone who is skilled in crafting creative and high-quality cocktails, and who possesses a deep understanding of mixology and beverage service. Joining our team means being part of a dynamic and fast-paced environment where excellent customer service is paramount. If you have a passion for mixology, thrive in a busy setting, and have a warm and welcoming personality, we would love to hear from you!

Run the store from A to Z - The potential candidate will be responsible and in charge of everything in the store from cleaning the store and keep it in a prestine condition up to dealing with the day to day tasks, dealing with brides and appointments, follow-up calls, brides orders, stock orders, liaising with designers and designers representatives, placing brides and stock orders, handling sample sales, trunk shows, alterations and alteration appointments, organising the store and the storage room and keep everything running in order - dealing as well with inventories, stocks, website and website updates, social media posts, etc... Dealing with photoshoots from A to Z, from organising, to coordinating, to suggesting dresses, to being there and supervising the shoot, etc... - Providing an outstanding customer experience to our Brides - Achieving Wedding dresses sales goals and performing duties related to the presentation and operation of the store. - Assisting with the management and operation of the store. - To strive to become a Circle of Excellence member by exceeding sales targets - To upsell services and products where suitable - To work with Alteration Specialists to arrange appointments to personalise and fit gowns/dresses - Ability to work on bridal dresses sketches and designs. - To ensure that the store and products are consistently maintained and in pristine condition at all times - Managing the day-to-day work, following-up with the brides post appointment. - keep our social media and website updates and post regularly. - This role involves photo shoots, hotel open houses and wedding fairs and therefore, the BSA is expected to take part in them. - Updating stocks and sample sales and preparing for any trunk shows, designer’s days, etc… - This role involves working on Saturdays, Sundays and bank holidays - Supervise all product development trends and analyse requirements for all products and services for brides. - Design appropriate pricing for all products and services and review all marketing strategy to ensure compliance to all objectives. Job Types: Part-time, Full-time Part-time hours: 36/40 per week Pay: £10.00-£12.00 per hour Additional pay: Commission pay Performance bonus Schedule: 8 hour shift Experience: Bridal customer service: 1 year (preferred) Bridal consultancy: 1 year (required) Bridal Sales/ management: 3 years (required) Work Location: In person

Do you have a passion for exceptional customer service and our a proud drink innovator and server? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As our new bartender, you will receive: - A competitive salary of £13.00-14.00 per hour - Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. - 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. - Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. - A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). - A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new bartender, you will be delivering exceptional customer service to all visitors, using your previous experience as a bartender to be able to make appropriate recommendations to our customers, with allergies taken into consideration and of course, preparing the drinks on our menu to the required standard, each one looking as good and on brand as the last. We are looking for individuals who truly have an engaging energy who can interact with our guests whilst mixing and serving all drinks with style and energy. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note: This is a temporary work placement in California, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below. Job Title: Front Desk Intern/Trainee (Paid Intern/Traineeship) Location: Santa Cruz, CA Program Duration: 12/18 months Position Overview: Join our team as a Front Desk Intern at a luxurious 5-star hotel in Santa Cruz, California. This J-1 Visa internship offers a unique opportunity for both students and working professionals to gain hands-on experience in high-end hospitality. As a Front Desk Intern, you will play an essential role in guest services, from handling check-ins and check-outs to managing reservations and addressing guest inquiries. You will work in a dynamic, fast-paced environment where you'll learn the ins and outs of luxury hotel operations and provide world-class service to a diverse range of guests. This position is ideal for anyone looking to advance their career in hospitality or gain valuable experience in a prestigious hotel setting. Key Responsibilities: - Assist with guest check-ins and check-outs in a professional and welcoming manner - Manage reservations, cancellations, and guest requests efficiently - Provide guests with information about hotel services, amenities, and local attractions - Address guest inquiries and resolve any concerns to ensure an exceptional stay - Collaborate with other hotel departments to maintain seamless guest experiences and operations Requirements: - 5+ years of related work experience or - Currently enrolled in a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date - Must have strong communication skills, fluent in English - Previous experience in customer service or hospitality is a plus - Must be adaptable, resourceful, and service-oriented Additional Information: Housing: Available Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.

Summary of Position: Every day is different. You will be responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed. You'll be fundamental in creating a supero first and lasting impression of the hotel and central in creating the Native identity. Principle Duties and Responsibilities: Complete dally, regular, tasks while planning in larger works, To ensure the highest service and cleanliness level. .. To ensure hygiene, cleanliness and safety standards are achered to. Build positive and productive working relationship with colleagues across the business. To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifled immediately, especially if life threatening or dangerous. ... To use equipment (be product and or machinery) correctly. To ensure that all the cleaning materials are being handled correctly. To take part in on-going deep clean schedules. To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service, Security and any other requirements by the Actively promote teamwork and two-way communication. Ensure apartment are Guest Ready in terms of quality, cleanliness and guest readiness according to Native Standards. To take part in company and department based training. Be familiar with Native policy's and procedures.

**Please note: This is a temporary work placement in New York, United States via the J-1 Visa Program. Please ensure you understand what this is before applying. Eligibility listed below.** Job Title: Hospitality Intern (Paid Internship) Location: Brooklyn, NY Program Duration: 12/18 months Position Overview: Embark on a cultural exchange experience as a Hospitality Intern in Brooklyn, NY with The Wanderlust Network. This is a J-1 Visa internship designed for students seeking hands-on experience in the hospitality industry. As a Hospitality Intern/Trainee, you will be responsible for supporting front desk operations, assisting with guest services and concierge duties, and contributing to daily hotel operations. You will also be involved in event coordination and reservation management. This opportunity is ideal for those studying hospitality, tourism, or business management and seeking to enhance their customer service skills in a dynamic, international environment. Key Responsibilities: - Assist with front desk operations, guest services, and concierge functions - Support event planning and coordination for special functions - Help with guest communication, reservations, and feedback management - Gain hands-on experience in customer service, operations, and team collaboration Requirements: - 5+ years of related work experience or - Currently enrolled in at a post-secondary academic institution outside the U.S. or - Have graduated within 12 months of the program start date. - Strong communication skills, fluent in English - Must be adaptable, resourceful, and safety-conscious Additional Information: Housing: Available via Host Company Visa: J-1 Visa required for eligibility, we can arrange this for you. Important Note: Please ensure you understand the J-1 Visa program before applying.

We are seeking a versatile and dynamic individual to join our team at Rosemay Boutique Hotel. This role involves responsibilities in Front Office, Café Serving, and Housekeeping. If you're someone who enjoys variety and providing excellent customer service, this could be the perfect opportunity for you. Key Responsibilities: Front Office: Managing guest check-ins/outs, answering inquiries, and handling reservations. Café Serving: Assisting in the café by serving breakfast and light meals to our guests. Housekeeping: Ensuring guest rooms and common areas are clean, tidy, and well-maintained. Key Skills Required: Customer Service: A warm and welcoming approach with excellent communication skills to ensure guest satisfaction. Previous working experience in the hotel is desirable Multitasking: Ability to handle different tasks efficiently, from reception duties to serving in the café and housekeeping. Attention to Detail: Ensuring rooms are impeccably clean, café services run smoothly, and guest experiences are memorable. Teamwork: Comfortable working with a small, close-knit team across departments. Adaptability: Flexibility to work in various roles as required, with shift hours across mornings, afternoons, and weekends. Requirements: Previous hotel / hospitality experience in Front Office, Café/Restaurant service, and Housekeeping roles. Friendly, professional demeanour with a positive attitude. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Be part of a boutique hotel with a friendly and supportive team. Gain experience across different departments, building a variety of skills. Competitive part-time salary and staff benefits. To apply, please submit your CV and a brief cover letter explaining why you’re the perfect fit for this role.

We are currently seeking a dedicated Hotel Receptionist to join our team at hotel located in Chelsea. Job Details: Location: Chelsea Hours: Receptionist - Day shifts, rota basic Salary: starting from £13.85 per hour plus holiday accrual paid weekly Requirements: ⫸ Previous hotel experience is essential. ⫸ Proficient in hotel booking systems (Opera preferred). ⫸ Flexible availability to work night shifts. ⫸ Excellent communication and customer service skills. ⫸ Ability to work independently and take responsibility for overnight operations. Benefits: ⫸ Competitive hourly rate. ⫸ Join a reputable hotel in a prime location. ⫸ Opportunity for growth and development within the company. ⫸ Friendly and supportive working environment. If you meet the above requirements, we would love to hear from you.

We are currently seeking a highly motivated and experienced Branch Operations Manager to lead the team. You will be responsible for leading a team, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach.

Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908

Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.  Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must

OITA, Japanese Restaurant in Wood Green is looking for a creative and dynamic Bartender to join our team. You will be expected to create and prepare alcohol or non-alcoholic cocktails for bar and restaurant guests, taking orders and serving drinks to the highest standards. Full time and part time position available. The Successful Bartender will: - Have minimum of 2 years of previous experience as Bartender in a busy and fast paced restaurant - Have the ability to create seasonal cocktails and special requests from customers - Have creative approach with impeccable attention to detail - Have the ability to deliver high standards consistently - Have great communication and organising skills - Have the ability to closely work with the management team - Be passionate and enthusiastic about their job Benefits: - Salary: starting from £12.5/h + £2-3/h service charge - Free staff meals, coffee & tea on shift - 30% staff discount when spending with family and friends - 30% discount for stays at Green Rooms hotel - rewards for exceptional performance You will also benefit from in role support, and we offer career path progression to maximise your potential and pay rise.

Are you a dedicated and experienced Waiter or Waitress with a passion for providing exceptional service? We're currently on the lookout for someone like you to join our fantastic Food & Beverage team and help us deliver a truly exceptional afternoon tea experience. As part of our team, you'll be responsible for ensuring that our guests have a memorable and enjoyable experience, providing them with impeccable service and attention to detail. You'll be working in a fast-paced and dynamic environment, surrounded by a team of passionate individuals who are committed to providing the very best in food and drink. To be considered for this exciting opportunity, you should have a minimum of 1/2 years of experience in a similar role, ideally gained in a restaurant or hotel of a similar standard. We're looking for someone who is outgoing, friendly, and customer-focused, with excellent communication skills and a can-do attitude. If you're passionate about food and drink, and love the idea of working in a fast-paced and exciting environment, we'd love to hear from you! Join our team and be a part of something truly special.

Job Summary We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced environment in a boutique hotel in East Putney. The ideal candidate will possess a passion for hospitality and demonstrate exceptional guest service skills. As a Server, you will be responsible for providing an outstanding dining experience by taking orders, serving food and beverages, coordinating with chefs and ensuring customer satisfaction throughout their breakfast. Responsibilities Greet guests warmly and provide them with menus Take food and drink orders accurately and promptly Upsell menu items to enhance the dining experience Ensure food safety standards are met during food preparation and service Serve food and beverages in a timely manner while maintaining high presentation standards Respond to guest inquiries and resolve any issues or complaints efficiently Collaborate with kitchen staff to ensure smooth service flow Maintain cleanliness of the dining area, including tables, chairs, and utensils Assist in training new staff members as needed Skills Previous experience in a hotel or hospitality setting is preferred Strong knowledge of food safety practices Ability to upsell menu items effectively Basic culinary skills for food preparation tasks Excellent time management skills to handle multiple tables efficiently Proficient in basic maths for handling bills and payments Outstanding guest service skills with a friendly disposition Familiarity with kitchen operations and teamwork Job Types: Full-time, Zero hours contract

Job Title: Head Waitress/Waiter Location: Fitzrovia, London (W1) ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Head Waitress/Waiter to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. We shall be opening our doors to the public on the 28th March, therefore as an integral member of the team, you shall be part of ōmí’s grand opening! Responsibilities & Requirements: - Previous experience in a similar position within hospitality (Restaurant, Bar, Hotel etc.) - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Ensuring smooth service flow, addressing guest feedback with professionalism, and maintaining ōmí’s impeccable reputation. - Working closely with the kitchen and bar teams to deliver a harmonious, high-energy dining experience. - Excellent organizational and time-management abilities. - Ability to work in a fast-paced, low pressure environment. What’s in it for you… - Up to £17 per hour - Become part of a team that’s very passionate about creating great customer experiences. - Opportunity for career advancement and professional growth. - The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. - A supportive and collaborative work environment. - The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.

ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Head Bartender to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. We shall be opening our doors to the public on the 28th March, therefore as an integral member of the team, you shall be part of ōmí’s grand opening! Responsibilities & Requirements: ·       Previous experience in cocktail preparation in a similar role (Bar, Hotel, Restaurant etc.) ·       Influencing new bar menu items including input on seasonal cocktail menus ·       Knowledge of classic cocktails, spirits, wines and coffee ·       Experience with stock and team management Communicating drinks availability to floor staff Willingness to grow alongside our ever-evolving company Delivering friendly and impeccable service to all guests Excellent organizational and time-management abilities. Ability to work in a fast-paced, low pressure environment. What’s in it for you… Up to £17 per hour Become part of a team that’s very passionate about creating great customer experiences. ·       Opportunity for career advancement and professional growth. The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. ·       A supportive and collaborative work environment. The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.