Hotel customer service jobs in United Kingdom

Job Title: Finance and Operations Manager Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.) Contract Type: Part-time (0.6 FTE / 24 hours per week), Permanent contract Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.6 FTE) Target Start Date: As soon as possible Application Closing Date: 22 April 2026 23:59 BST This job advert is for an existing vacancy. About Right To Play: For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play. We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life. This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe. Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK. Benefits Highlights: • Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!, • Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful), • Flexible work arrangements, • 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees), • Competitive benefits such as Income Protection and Life Assurance, • Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees), • More information on what we offer is available on our website. Application Method: Apply with your resume and cover letter in English via the application link. Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information is available on our website. As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website. We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience. Job Description: Job Title: Finance and Operations Manager (0.6 FTE) Grade: 7 Reports to: Executive Director UK & Global Strategic Initiatives Location: London Direct Reports: None Department: UKNO 1-Purpose: The role manages all UKNO finances and is responsible for supporting UK donor services and governance, accounting, ensuring accurate monitoring, reporting and compliance, alongside office management and logistical support. 2- Accountability & Responsibilities: UK National Office Financial Support (75%) • Lead on UK financial management and accounting. Inputting data and generating reports on UK income and expenditure forecast; performing variance analysis on key revenue and expense sources., • Lead the annual budgeting process for the UKNO, monitor cash flow and prepare ongoing reporting and analysis, managing payments of providers, consultants and vendors., • Lead on reporting to UK Finance and Audit Committee and support with Board governance and meeting management., • Lead on UKNO External Audit and reporting to Charity Commission, OSCR, Companies House., • Act as “super-user” for the Microsoft Customer Relationship Management (CRM) system, Dynamics 365 and Power BI, supporting donor engagement/stewardship. Manage and populate the system with timely and accurate data, assist UKNO staff with MCRM usage, and prepare reports based on database information. 3- Scope (geographical and/or functional), Impact and Autonomy This UK-based role operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received. Oversight is provided by the Executive Director and the global finance team. Decisions on finances must be approved by the ED, and in some cases, the Finance and Audit Committee. In addition, the role is responsible for overseeing day-to-day office administration, providing travel and logistical support. The incumbent operates with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance. 4- Leadership and Staff management The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across the National Office. Leadership is demonstrated through setting standards and supporting teams to work effectively within organisational policies and financial controls, by providing authoritative guidance to the National Office on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the ED and HQ Finance. The incumbent is expected to operate effectively in a low‑segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with ED, exception reporting) to maintain strong control integrity. 5-Information requirement for decision-making This role requires gathering, interpreting, and compiling complex information from a variety of sources - including online banking, financial systems, MCRM, Power BI and fundraising staff to ensure accurate reporting and analysis. 6- Innovation and Improvements The incumbent is expected to drive process improvements and functional innovations within the National Office—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the ED. 7- Relationships & Communications: Internal / External: The incumbent is expected to work closely with the ED and HQ Director of Finance in regard to the financial aspects of the role, especially in preparing budgets and ensuring compliance with the financial procedures of Right To Play. They also work closely with all UKNO staff on UK finances and with the global donor services team. The role manages external relationships with RTP UK’s auditors and FAC. The incumbent stewards the National Office’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance providers, external auditors, tax advisors, and legal counsel. 8- Expertise (Certifications / Education, Professional Experience/Language) • Post-secondary diploma or undergraduate degree in accounting, business administration, finance or other related fields., • 5 years progressive finance experience, including audit coordination, statutory filings, managing and tracking budgets and external advisor management, • Extensive experience in managing operations and/or administration., • Project and/or organisational performance management and reporting experience., • Experience working at a senior support level., • Able to work well in a team and under pressure, diligent and with an eye for detail., • Excellent organisational skills and ability to manage multiple priorities., • Ability to build good working relationships with colleagues, supporters and suppliers., • Strong IT skills, in particular with databases and analytical systems., • Excellent numeracy skills plus the ability to maintain and present financial and non-financial data in a clear and accurate way., • A high level of proficiency at producing and reviewing management accounts to ensure accuracy and robust forecasting., • Collaboration: Ability to work with a wide range of stakeholders., • Growth Mindset: Stay abreast of emerging finance trends encouraging new ideas and new approaches for improvement Resilience: Abilities to face challenges with a problem-solving attitude., • Professionalism: Demonstrate integrity & accountability, uphold the org values to support decision making.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. About the Job An opportunity has arisen for a In-Room Dining Supervisor to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Oversee day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity., • Develop and implement timelines, delegate tasks, and brief staff on duties across various departments., • Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly., • Compile duty rosters and advise on changes as necessary., • Prepare reports and maintain appropriate filing systems. About you The ideal candidate for this position will have the following experience and qualifications: • Excellent listening skills and customer orientation., • Adaptability and appreciation of cultural diversity, • Passion for driving excellence, • Adaptable and flexible, • Two years of experience in a similar role within a luxury Hotel. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

The Company Our client is an award-winning guest and events service provider within a leading global financial, private equity and investment firm. With the portfolio set to expand across additional European offices, this role offers significant career progression, with London acting as the blueprint for future growth. An exciting opportunity has arisen to join this space in a senior leadership role in Guest Experience & Events. The Role As Head of Guest Experience & Events you will have overall responsibility for the delivery of exceptional visitor experience and events across a prestigious portfolio of corporate buildings. The corporate community regularly entertains clients within newly refurbished spaces, and your team will be responsible for delivering impeccable events and a seamless guest welcome. • You will oversee all customer-facing touchpoints, setting the standard for service excellence in events and a truly five-star visitor experience., • You will lead a large, high-performing team of up to 30 colleagues, supported by a Deputy, and will be highly visible within the business, leading from the front., • You will work closely with senior stakeholders and collaborate with colleagues in the US, sharing ideas and innovations to ensure a consistently outstanding service offering., • Develop and maintain SOPs, steps of service, and best practices for the front-of-house experience. The Candidate You will be happy to be site-based, five days per week with some travel required. This position is ideally suited to a leader with a background in five-star conference and events, corporate hospitality, or luxury hotel environments, who thrives in delivering best-in-class service at scale. • You will have experience in developing and upskilling a team, identifying training needs, driving continuous service innovation, and embedding a culture of excellence., • Client engagement and stakeholder management experience are key to the role., • You may have had exposure to mobilising or expanding services into new locations., • Knowledge of workplace services, corporate hospitality, or FM environments is desirable, but not required.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations., • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences., • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends., • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team., • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards., • Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods. About you • Problem solving, • Leadership and team management skills, • Project Management Skills, • Detail Orientated About the Benefits Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits Include At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

Be London Front of House Assistant Full time and part-time roles available c.£31k per annum (part-time pro-rata) About us Be London is a premier provider of luxury serviced apartments located in key areas across Central London. Specialising in offering high-end, fully furnished serviced accommodation. Be London caters to discerning corporate clients, tourists, high-end students and professionals seeking upscale flexible living spaces. Based in Covent Garden with over 115 properties across the portfolio we are a fast paced, fast growing business in the most exciting sector of the hospitality arena. Seeking Be London is seeking a dynamic professional individual to join our rapidly growing team. We are currently seeking a Front of House Assistant to join our Front of House team in day-to-day guest liaison/client relations. Responsible for all guest interactions, and reputation management for the portfolio. We are after an individual with a good background in customer relations and ideally within the corporate hospitality and/or hotel industry. Experience in a hotel reception or reservations department would be ideal. Excellent organisational and communication skills are essential. Excellent opportunity for growth within an established, industry leading, bespoke luxury service apartments sector. Details The role is full-time, 40 hours per week, and you'll be remotely working for a portion of this time. Rewarding compensation package, including quarterly discretionary bonuses. Enjoy exceptional staff benefits such as complimentary stays in our luxurious central London apartments, membership in our comprehensive employee assistance and benefits program, and exclusive discounts on a variety of wellness therapies and treatments. Must be able to work regular evenings and weekends.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To tidy the luggage area and Concierge desk as required., • To man the Telephone main switchboard as and when required., • To ensure all requests are the Concierge desk are handled in a professional and courteous manner., • To assist in the Security of the hotel by reporting any suspicious persons or happenings., • To ensure a proper handover is prepared for the morning shift., • To deliver extra beds, turndown beds and clean rooms as requested by your line manager., • To park cars safely when required and issue correct dockets with all details provided as blank filled in., • To prepare the Banqueting Boards and assist in directing guests to functions., • Is fully aware of his/ her work schedule and ensures adequate notice is given with circumstances when he/ she is prevented from adhering to the schedule., • Reports any incidents, complaints, suspicious persons or safety hazards immediately. About you: The ideal candidate for this position will have the following experience and qualifications: • Must have UK driving license., • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment., • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism., • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service., • Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation. About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Job Title: Head Pizza Chef Location: London About Us We’re bringing something fresh (and seriously delicious) to London—a bold new pizza concept built on quality, creativity, and speed. Think great ingredients, big flavours, and a kitchen that runs like clockwork. We’re obsessed with great food and even better experiences. Every pizza we serve is crafted with care, from perfectly fermented dough to thoughtfully sourced toppings. And we’re just getting started. We’re now on the hunt for a talented Head Pizza Chef to help shape this journey from day one. If you love pizza, thrive in fast-paced kitchens, and want to build something exciting from the ground up, you’ll fit right in. Position Overview This isn’t just another kitchen role — it’s your chance to take the lead. As our Head Pizza Chef, you’ll be at the heart of the operation: leading the kitchen, setting standards, developing menus, and building a team that delivers consistently excellent food at pace. You’ll bring both creativity and structure, ensuring every service runs smoothly while keeping quality front and centre. Key Responsibilities Menu Development: Develop and execute our core menu while creating seasonal specials that keep things fresh and exciting. Stay ahead of trends and bring new ideas to the table. Food Preparation & Presentation: Deliver consistently high-quality dishes with attention to detail and pride in every plate. Quality Control: Maintain exceptional standards across taste, consistency, and presentation. Kitchen Management: Oversee daily kitchen operations, including ordering, stock control, and maintaining a clean, organised workspace. Staff Supervision & Training: Recruit, train, and lead your team — creating a positive, high-performing kitchen culture. Health & Safety Compliance: Ensure full adherence to food safety and health & safety regulations at all times. Cost Control: Manage food costs, reduce waste, and contribute to strong financial performance. Collaboration: Work closely with management on events, specials, and new ideas. Customer Engagement: Occasionally step out to connect with guests, gather feedback, and represent the brand. Qualifications • Proven experience as a Chef in a fast-paced restaurant, hotel, or catering environment, • Strong pizza-making experience (preferred), • Experience in staff recruitment, training, and team leadership, • Excellent organisational and communication skills, • Solid understanding of food safety and H&S standards, • Strong stock management and product costing experience, • Creative mindset with a genuine passion for food, • Ability to thrive under pressure, • Flexibility to work evenings, weekends, and holidays Benefits • Competitive salary + TRONC + bonus scheme, • 28 days holiday per year, • Real opportunity for growth as we expand, • Free meal on shift, • Staff discounts How to Apply If you’re ready to build something exciting and put your stamp on a new pizza concept, we’d love to hear from you.

Sales and Customer Service Assistant - Entry Level Opportunity. (Full-time Immediate Starts based in London) Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success! They need enthusiastic, ambitious and bubbly people to join their fantastic sales and customer service network in London, to help them expand even further and cope with the client demand! The start of this year was booming and our client would love for YOU to join in their success. What’s involved: • Being the front line of their dynamic sales and customer service network., • Representing some of the well known brands in the UK to customers face to face in event environments in the London area., • Providing cutting edge customer service as standard. Some of the advantages they can provide you with: • A fantastic day rate plus commission earnings with incentives and bonuses for hitting targets., • The opportunities for national and international travel., • Great social calendar., • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • An immediate start for the right candidates., • Full product and client guidance., • The opportunity to build your skills and experience from the ground up. The key attributes they are looking for are; • Positive and pro active., • Professional manner and appearance., • High customer service standards., • Strong English speaking skills., • Willingness to travel both nationally and internationally. These are field based; face-to-face opportunities within event environments, and this company is keen for you to make a real success of your new self employed career. All income is from a fantastic day rate plus commission and amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Position Summary: Leads and manages the ship’s Casino Department with an emphasis on core functions including: Casino operations, achieving established revenue targets, achieving established guest satisfaction targets, maintaining compliance in all gaming rules and regulations as per SQM, building and maintaining relationships with Casino VIPs, and directing the performance management of the Casino Staff. Hiring Requirements: • Two to five years progressive managerial experience in a casino function in an upscale hotel, resort or cruise line (shipboard experience preferred)., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities., • Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Very strong management skills in a multicultural and dynamic environment, • Very strong communication, problem solving, decision making, and interpersonal skills, • Superior customer service, teambuilding and conflict resolution skills, • Strong planning, coaching, organizing, staffing, controlling, and evaluating skills, • Intermediate computer software skills required, • Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred.

Qualifications: • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

We are seeking a warm, professional, and service-oriented Front of House Associate to be the first point of contact for members and guests at Knotel Old Sessions House. This role is key to creating an exceptional hospitality experience by ensuring a welcoming, polished, and supportive atmosphere. The ideal candidate is highly organized, detail-oriented, and passionate about delivering best-in-class service. Key Responsibilities: • Welcome and assist members, clients, and guests with professionalism and genuine hospitality., • Maintain the reception and common areas to the highest standard of cleanliness, organization, and presentation., • Anticipate and respond to member and guest needs, handling inquiries and requests with efficiency and care., • Support smooth daily operations by coordinating with internal teams and communicating member needs effectively., • Uphold Knotel’s hospitality culture by ensuring the space reflects the brand’s standards for ambience, staging, and amenities., • Manage front desk tasks, including check-ins, visitor registration, mail and package handling, and office supply inventory., • Assist with the coordination and execution of events, ensuring all details contribute to an excellent guest experience., • Gather and share member feedback to continuously improve the experience., • Stay informed about Knotel’s services, events, and offerings to provide accurate information and helpful recommendations., • Support colleagues and leadership as needed to ensure the smooth running of the House. Qualifications: • Experience in a hospitality, front desk, or customer-facing role (hotel, coworking, high-end retail, or similar environment preferred)., • Strong interpersonal and communication skills, with a warm, approachable demeanour., • Excellent organizational abilities and attention to detail., • Ability to multitask and remain composed in a fast-paced environment., • Tech-savvy; comfortable with Microsoft Office Suite and office systems., • Professional appearance and positive, proactive attitude., • Flexible and adaptable to changing needs and priorities. Benefits: • Competitive salary and benefits package., • Opportunities for professional growth and development., • A dynamic and collaborative work environment., • Access to networking events and industry-related activities., • The chance to be part of a vibrant and innovative company.

Corporate Receptionist Hotel Receptionists please apply !! London £35k to £42k salary (dep exp) London Global Law Firm Corporate Receptionist opportunity has arisen at large global Law Firm - Reservations of Meetings & Executive Events and generally providing 5* customer service and liaising with VIPs and UHNW individuals, also providing team support administration. ESSENTIAL EXPERIENCE: Reception, Hotel Reception PREFERABLY Using your 5* reception skills you would be their ambassador creating that first impression, you would also be booking in lunches with the catering team, and carrying out diary management. This firm has excellent benefits offered including great Bonus, Gym membership, Season ticket loan, Private Dental, Life Insurance, Private Health and more. IMPORTANT: Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience essential. Reception Duties: • Meeting and greeting in a warm, friendly manner to clients, staff and visitors, • Utilising the meeting room calendar / meeting room software, • Setting up conference calls, • Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times, • Booking lunches, liaising with hospitality teams for drinks and lunches for guests, • Keeping check on office supplies and ordering if necessary, • General administration (photocopy, fax, scanning), • Booking Travel and Accommodation Requirements: • Previous FOH/Reception or Cabin Crew experience, • Wonderful communication and administration skills, • Able to successfully communicate at the highest level, • Ability to prioritise and have attention to detail, • Ability to work in a fast paced and challenging environment, • Excellent telephone manner, well presented and polite, • A team player, • Knowledge of MS Office Search "Receptionist Needed" for more information on our jobs CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren't able to take any calls unless the candidate has been asked to call us specifically. We simply don't have the personnel to assist with cold-calls. • We would love to get back to everyone however due the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you!

Company Description L’oscar London is an exclusive luxury hotel and an architectural gem. The former headquarters of the Baptist Church has now been wonderfully restored and splendidly refurbished in all its Baroque glory by renowned French architect and designer Jacques Garcia. The hotel features 39 bedrooms of which 18 are suites and is also home to the decadent L’oscar Restaurant and Baptist Bar alongside other more unique function spaces for smaller and larger meetings and events. The imagination and attention to detail in the décor creates an elegant French design within a historical British building. The theatrical style is the ideal setting providing a luxurious escape in the city. Role Description The Head Bartender is responsible for leading bar operations and delivering an exceptional guest experience. The Head Bartender should welcome guests with warmth and professionalism, ensure every drink reflects the quality of our brand and contribute strong product knowledge and leadership skills. The Head Bartender should confidently guide guests through the menu, drive sales and support the team. The Head Bartender reports to the F&B and Events Manager. Objectives and Goals • To manage the growth of the business through the delivery of an excellent service, • Establish and maintain service standards that consistently exceed guest expectations, • Ensure the Bar area is well maintained and proactively act on any maintenance issues, • Oversee all bartender operations, including bar set up and beverage preparation on daily basis, • Collaborate in creating a comprehensive drinks and cocktail menu, • Develop a positive, direct and open relationship with all colleagues, • Work closely with floor staff to ensure a seamless operation, • Protect the health, safety and well-being of our guests and colleagues Responsibilities • Develop a positive and direct relationship with all colleagues and external suppliers, • Report on time for duty, properly groomed and dresse, • To address all our regulars and VIP guests by name and remember their preferences, • Welcome guests at the bar counter in a professional and polite manner, • To be knowledgeable about menu items and focused on providing the quality service, • Respond promptly to the service needs of guests, • Control and maintain an accurate beverage stock level according to level of business., • Perform any other reasonable duties as required by the head of department Background & Experience • 2–4 years’ experience within luxury hospitality / fine dinning environment, • Strong expertise within the luxury travel, leisure, and lifestyle segments, • Outstanding ability in delivering professional customer service, • Outgoing and friendly personality and demeanour, • Great interpersonal and communication skills

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. About The Job An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Ensure cleanliness and organization of assigned areas, including guest rooms, corridors, public spaces, and back-of-house areas., • Collect and dispose of trash and recycling from guest rooms, public areas, and back-of-house spaces., • Transport clean and soiled linens between laundry facilities and housekeeping areas, ensuring timely delivery and removal., • Restock housekeeping carts and storage areas with necessary supplies such as toiletries, cleaning products, and guest amenities., • Respond promptly to guest requests and deliver items such as extra towels, pillows, or toiletries to guest rooms., • Maintain and clean housekeeping equipment and tools, ensuring they are in good working condition and report any malfunctions to supervisors. About You • Problem solving, • Leadership and team management skills, • Customer facing, • Project Management Skills About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program

AI & Platform Engineer / Tech Support Engineer Location: London office, on-site Salary: £27,000 - £30,000 Reporting to: Technology & Operations Director Role Purpose We are looking for a proactive, service-focused AI & Platform Engineer to support the day-to-day technology needs of our business. This is primarily an on-site junior IT and platform support role, responsible for managing internal technology issues and queries, coordinating with external support partners, and acting as the first point of contact for user support across a range of business-critical systems. Alongside core support responsibilities, this role offers the opportunity to get involved in AI, automation, and systems improvement projects. The successful candidate will help identify ways to make our teams more efficient through better use of technology, automation platforms, and AI tools. This role would suit someone who genuinely enjoys helping people, is curious about technology, and wants to build a career that combines customer service, IT support, SaaS administration, and emerging automation/AI capability. Team Purpose The Technology & Operations function exists to support the success of the business through reliable systems, responsive support, strong supplier management, and continuous operational improvement. Key Responsibilities 1. IT Support and User Assistance Provide first-line, on-site support to internal users across the London office and wider business where needed. Responsibilities include: • Acting as a first point of contact for IT and systems issues, • Logging, managing, and resolving support tickets and user queries, • Troubleshooting hardware, software, and access issues, • Supporting laptops, monitors, peripherals, meeting room technology, phones, and other end-user equipment, • Assisting users with Microsoft 365 and common business applications, • Providing support in a clear, friendly, and non-technical way, • Keeping users updated throughout the issue resolution process, • Escalating issues appropriately when required 2. Platform and SaaS Support Take ownership of support tickets and administration tasks across a range of key business systems and external platforms. This includes helping to manage issues, queries, user access, and supplier liaison for platforms such as: • Seven20 CRM (Salesforce), • Synergy / 8x8 (phone system), • SourceWhale (outbound sales platform), • Clerk Chat (SMS system), • LinkedIn, • Logic Melon, • LinkedHelper, • Lusha, • ZoomInfo, • Triaging and resolving partner platform issues where possible, • Liaising with third-party support teams and holding issues through to resolution, • Managing user setup, access, permissions, and basic configuration, • Supporting onboarding and offboarding processes across systems, • Building strong working relationships with external vendors and support contacts, • Helping maintain documentation for platform setup, processes, and common fixes 3. Supplier and Ticket Management Work closely with external IT support providers, including ITQED IT Support, to ensure a high level of service to internal users. Responsibilities include: • Logging and managing tickets with external suppliers, • Following up to ensure timely resolution, • Providing context, evidence, and clear communication to speed up support, • Escalating where needed, • Tracking recurring issues and identifying patterns or opportunities for improvement 4. AI, Automation and Operational Improvement Support the business in exploring and delivering practical uses of AI and automation. This is not expected to be the main responsibility from day one, but the role includes scope to grow into: • Identifying repetitive manual tasks that could be streamlined, • Helping build or support simple automations and integrations, • Assisting with process improvement projects using AI and workflow tools, • Testing ideas that improve internal efficiency, data flow, or user experience, • Supporting adoption of tools such as ChatGPT, Claude, Copilot, and other AI assistants in a safe and useful way 5. Documentation and Process Support Help create structure and consistency in the way support and systems are managed. Responsibilities include: • Documenting common issues and resolutions, • Maintaining simple process guides and knowledge base articles, • Supporting clear onboarding and offboarding checklists, • Helping improve internal tech processes over time, • Ensuring good record keeping across tickets, assets, and access management What Good Looks Like in This Role Success in this role will look like: • Users feel supported and get fast, clear, helpful responses, • Tickets are well managed and not left to drift, • Supplier issues are owned and pushed through to resolution, • New starters have a smooth setup experience, • Core platforms are well administered and supported, • Repetitive tasks start to be improved through automation, • The role grows beyond support into meaningful operational improvement work Candidate Profile We are open to candidates from a range of backgrounds. This role does not require an IT degree or formal qualification. We are more interested in someone who can demonstrate: • A real interest in technology, systems, and problem solving, • A strong customer service mindset, • Confidence dealing with people and helping users day to day, • A calm, professional approach under pressure, • Curiosity about AI, automation, and how tools can improve business operations, • A willingness to learn new platforms and systems quickly, • Junior IT support, • Helpdesk or service desk roles, • Hospitality, bar, hotel, restaurant, or other customer-facing environments, • Operations or admin roles with strong systems exposure, • Early-career candidates with strong personal interest in technology and automation Skills and Experience Essential • Strong interpersonal and communication skills, • A customer-first mindset and enjoyment of helping people, • Basic technical troubleshooting ability, • Good organisation and ability to manage multiple queries at once, • Confidence learning new software and systems, • A proactive attitude and willingness to take ownership, • Ability to explain technical issues simply to non-technical users, • Experience in a junior IT support, helpdesk, or technical support role, • Experience supporting SaaS platforms or business systems, • Experience liaising with third-party software or IT suppliers, • Familiarity with ticketing processes and user administration, • Exposure to automation or workflow tools such as Make, • Exposure to AI tools such as ChatGPT, Claude, or Copilot, • Interest in integrations, process improvement, or no-code / low-code tooling, • Experience in a fast-paced customer-facing environment Personal Attributes • Personable and approachable, • Service-driven, • Curious and eager to learn, • Methodical and dependable, • Comfortable taking ownership of problems, • Resilient and calm under pressure, • Positive, hands-on, and solutions focused Why This Role Is Different This is not just a traditional junior IT support role. The core of the role is still about excellent internal customer support, ownership of tickets, and smooth running of business technology. But it also offers the chance to develop valuable future-facing skills in: • AI-enabled productivity, • Automation and integrations, • SaaS operations, • Systems thinking, • Operational efficiency For someone early in their career, this is a chance to build a strong foundation in support while also gaining exposure to the kinds of tools and projects that are shaping modern operations teams.

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job: \n\n An opportunity has arisen for a Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t

Food & Beverage Assistant - Hook, Hampshire \n\n Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity to live in staff accommodation here on the beautiful estate. \n\n Key Responsibilities may include: \n\n\n\t • Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.\n\t, • To serve all beverages to the required standards, and to ensure such service is friendly and efficient.\n\t, • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.\n\t \nAs an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! \n \nBenefits \nTo support our staff we offer: \n\n\n\t • Meals are provided by our talented kitchen team\n\t, • We have plenty of free parking.\n\t, • We also have amazing recognition awards for exceptional customer service\n\t

Receptionist - Hook, Hampshire \n\n Hours: 35 hours per week \n\n Receptionist Overview: \n\n To be the first point of contact for all guests, in person and on the telephone, at the heart of the Hotel. \n\n As a Receptionist working with our Front of House Team, you will excel at providing guests with first-class service, ensuring a smooth check-in/out service and dealing with any enquiries swiftly and efficiently. \n \nAs the first port of call for guests, you will directly affect their impression and experience of staying within an Elite Hotel. We are proud of the level of service offered at our hotels and you will provide a pivotal role in maintaining these standards. Although specific hotel reception experience is not essential, you will need to have an understanding of what constitutes outstanding service. You will have excellent communication and administration skills as well as an eye for detail. \n\n Receptionist Key Responsibilities: \n\n\n\t • To ensure the Guest Service & Switchboard Staff are managed, directed and motivated at all times to maintain the highest levels of customer care, relating to both our external and internal guests.\n\t, • To oversee the day to day operation of the Reception Desk and Switchboard, liaising closely with all Heads of Departments.\n\t, • To ensure that quality standards within the Guest Service Team are maintained and, wherever possible, improved upon. Red Star and Elite Standards to be the benchmark in all measurements.\n\t, • To ensure that all staff use the Fidelio Opera PMS, Concept and Squirrel POS to maximum effect, ensuring that all Reception Staff are fully conversant in all appropriate functions.\n\t

In-Room Dining Supervisor - In-Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. Since the opening of the iconic Burj Al Arab in 1999, Jumeirah has become synonymous with warm and generous service, crafting distinctive and purposeful experiences that bring joy to guests worldwide. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel features 186 beautifully appointed guestrooms, 87 with balconies—a rare feature in London—alongside access to the private Cadogan Gardens, destination dining at La Maison Ani, and London’s largest naturally lit swimming pool at The Peak health club and spa. \n\n About the Job \n\n An opportunity has arisen for a In-Room Dining Supervisor to join us Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Overseeing day-to-day activities, motivate and guide the team to achieve goals, and lead by example with compassion, honesty, and integrity.\n\t, • Developing and implement timelines, delegate tasks, and brief staff on duties across various departments.\n\t, • Ensuring personnel, clients, and guests are greeted and attended to professionally and discreetly.\n\t, • Compiling duty rosters and advise on changes as necessary.\n\t, • Preparing reports and maintain appropriate filing systems.\n\t, • Excellent listening skills and customer orientation.\n\t, • Adaptability and appreciation of cultural diversity\n\t, • Passion for driving excellence\n\t, • Adaptable and flexible\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Personal Trainer - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.\n\t, • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.\n\t, • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.\n\t, • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.\n\t, • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.\n\t, • Problem solving\n\t, • Leadership and team management skills\n\t, • Project Management Skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more\n

Food & Beverage Assistant - Accommodation Available - Hook, Hampshire \n\n Job Type: Fixed Term Contract \n\n Food & Beverage Overview: \n\n To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. To include Conference & Banqueting, Restaurant, Lounge, Bars, Terrace, Poll Bar and Room Service, working within a service and sales-led culture. \n\n Food & Beverage Key Responsibilities: \n\n\n\t • To ensure professional Guest focus at all times, to ensure all Guests are acknowledged warmly wherever you find them throughout the Hotel\n\t, • To be an ambassador for Tylney Hall Hotel and promote our varied services and events to all guests\n\t, • To arrive on shift well-presented and ready to work, report immediately to the area supervisor and take responsibility for ensuring you are equipped for the required tasks (eg; order pad and pen, bottle opener)\n\t, • To attend pre-shift briefing as required, and to follow the direction of supervisory staff on duty with regard to tasks, asking for assistance if you are unsure or need support\n\t

Luggage Porter - Concierge - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About The Hotel \n\n Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. \n\n About the Job: \n\n An opportunity has arisen for a Day Luggage Porter to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • To tidy the luggage area and Concierge desk as required.\n\t, • To man the Telephone main switchboard as and when required.\n\t, • To ensure all requests are the Concierge desk are handled in a professional and courteous manner.\n\t, • To assist in the Security of the hotel by reporting any suspicious persons or happenings.\n\t, • To ensure a proper handover is prepared for the morning shift.\n\t, • Must have UK driving license.\n\t, • Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.\n\t, • Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.\n\t, • Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Housekeeping Porter - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury. Featuring 186 beautifully appointed guestrooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to takefulladvantage of the stunning views across London. The property also boasts the city's largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination Italian restaurant La Maison Ani. \n\n About the Job \n\n An opportunity has arisen for a Housekeeping Porter to join us Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t \nAt Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t

Conference and Banqueting Assistant - Hook, Hampshire \n\n To ensure the highest standards of service and customer care are main. In all aspects of the Conference and Banqueting Department. \n\n Key responsibilities: \n\n\n\t • To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.\n\t, • To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.\n\t, • To ensure all coffee and tea breaks are served promptly at the agreed times.\n\t, • To present and serve food and beverages to the highest standards.\n\t, • To have a good knowledge of daily menus and available beverages\n\t, • To provide the highest quality of guest service standards with the aim of exceeding expectations at all times\n\t, • To ensure that you are aware of the hotel facilities and inform and sell these when asked by guests, therefore actively upselling.\n\t, • To report any defective equipment or general fault to Conference and Banqueting Manager, Deputy or Supervisor\n\t

Job Description Escalator Technician Jobs in London at Stannah - Join Our Team! Step into a role where your technical expertise truly makes an impact. We’re looking for an experience Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In the Escalator Technician role, you’ll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You’ll also produce clear process documentation and cost reporting to support operational decision‑making. You’ll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high‑performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You’ll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time. This job covers key stations around Greater London and the M25 corridor. Working hours: 4 on 4 off 19:00 - 07:00 Escalator Technician Responsibilities : * Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards. * Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation. * Manage technical queries, materials procurement, and client liaison to support smooth project delivery. * Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross‑area engineering support. * Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out‑of‑hours call‑out rota. Please see full job description here: ___ Qualifications Escalator Technician Requirements: * Must be qualified to a minimum NVQ level 4. * Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer’s environment. * Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information. Additional Information If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent – we want to hear from you! If you are looking for a Escalator Engineer Job London, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 20 days holiday, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Company Van #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Field Service Manager, Location: London, ENG - WC2A 3BP

Job Description Technical Sales Consultant Jobs in Dartford at Stannah - Join Our Team! We have an exciting career opportunity for a Sales Consultant to join the Stannah Maintenance and Repair Division working at our Dartford Service Branch The Technical Sales Consultant is to provide quotations and secure orders for minor repair opportunities within our client base. We are looking for an individual who has previous lift experience and experience of sales or business development within a busy office environment, are target driven with a well-developed understanding of customer service excellence. The ideal candidate will have strong interpersonal skills, able to build and develop relationships, comfortable to interact across all levels of the organisation. Technical Sales Consultant Key Responsibilities : • Identify and secure sales opportunities by building internal networks and targeting new and existing customers for minor repairs and equipment enhancements., • Manage a strong sales pipeline to meet targets, ensuring accurate and timely quotes, proposals, and follow-ups for minor repair work., • Maintain detailed records of all activities, including leads, quotations, meeting notes, and outcomes, using tools like Excel., • Collaborate effectively with internal teams and external stakeholders, providing regular updates to the Branch Manager. Qualifications Technical Sales Consultant Requirements: • GCSE English Grade C or above is required, • lift experience preferable If you have previous experience working as a Sales Consultant or Technical sales and are looking for a Sales job in Dartford , please click the "apply now" button or contact us for further information. Benefits Include: • Competitive Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Free parking, • company car allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Sales Representative, Location: Dartford, ENG - DA1 1LA

Job Description Escalator Engineer- Days - Greater London - at Stannah – Join Our Team! Step into a role where your expertise truly matters. As an Escalator Engineer with Stannah, you’ll take ownership of call‑outs, repairs and maintenance across a wide variety of escalators and moving walkways from all major manufacturers. You’ll be part of a dedicated Service Branch team, playing a key role in delivering exceptional service and helping the business achieve its wider objectives and performance targets. If you’re an experienced engineer looking to join a respected, family‑run, market‑leading company, this is an opportunity to work with one of the most trusted names in the lift industry. You’ll cover major stations across Greater London, and M25 corridor, giving you the chance to work on diverse equipment in some of the UK’s busiest and most dynamic environments. If you’re ready to bring your technical skill, problem‑solving mindset and commitment to quality to a company that values its people, this could be the next step you’ve been waiting for. Working hours: Day Shift, 4 on 4 off working pattern (12-hour shifts with 45 minutes unpaid break).07:00 - 19:00 on site Why Join Stannah: • Industry Leadership: Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality., • Competitive Compensation: In addition to a market-aligned base salary, you'll receive a standby allowance and call-out payment., • Comprehensive Benefits: Enjoy benefits such as a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses., • Career Growth: We offer opportunities for career advancement, ongoing training, and development., • Conduct maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers., • Ensure high standards of service delivery, safety, and customer care., • Perform effective risk assessments and maintain site log cards during every visit. Qualifications Escalator Engineer Requirements: • Qualifications: NVQ Level 3 in Escalator Engineering or equivalent., • Experience: Proven experience working on escalators and moving walkways. If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 20 days holiday, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. , Location: London, ENG - SE25 5PY

Job Description Escalator Engineer Night Jobs - Greater London - at Stannah – Join Our Team! Step into a role where your expertise truly matters. As an Escalator Engineer with Stannah, you’ll take ownership of call‑outs, repairs and maintenance across a wide variety of escalators and moving walkways from all major manufacturers. You’ll be part of a dedicated Service Branch team, playing a key role in delivering exceptional service and helping the business achieve its wider objectives and performance targets. If you’re an experienced engineer looking to join a respected, family‑run, market‑leading company, this is an opportunity to work with one of the most trusted names in the lift industry. You’ll cover major stations across Greater London and M25 corridor, giving you the chance to work on diverse equipment in some of the UK’s busiest and most dynamic environments. If you’re ready to bring your technical skill, problem‑solving mindset and commitment to quality to a company that values its people, this could be the next step you’ve been waiting for. Working hours: Night Shift, 4 on 4 off working pattern (12-hour shifts with 45 minutes unpaid break). Why Join Stannah: • Industry Leadership: Stannah is a trusted name in the lift industry, known for innovation, safety, and commitment to quality., • Competitive Compensation: In addition to a market-aligned base salary, you'll receive a standby allowance and call-out payment., • Comprehensive Benefits: Enjoy benefits such as a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and a Simply Health Cash Plan to help cover your health expenses., • Generous Holiday Entitlement: 20 days of holiday, • Career Growth: We offer opportunities for career advancement, ongoing training, and development., • Conduct maintenance, repairs, and call-outs on escalators and moving walkways from various manufacturers., • Ensure high standards of service delivery, safety, and customer care., • Perform effective risk assessments and maintain site log cards during every visit. Qualifications Escalator Engineer Requirements : • Qualifications: NVQ Level 3 in Escalator Engineering or equivalent., • Experience: Proven experience working on escalators and moving walkways. If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 20 days holiday, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle #LIB Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Keywords: Maintenance Engineer, Location: London, ENG - SE25 5PY

HGV Driver South Mimms EN6 3NE. We are seeking a talented individual to join us as HGV Driver to strengthen our Transport team. Do you enjoy driving HGV? Are you passionate about providing amazing customer service? Would you love to be part of a major Hotel Linen provider? Would you like to be the

Position: Commercial Catering Engineer Location: London Salary: Up to £60,000 + Travel Pay + Van (fuel card & private use) Working Hours: Monday to Friday, 8:00 am to 5:00 pm (Flexible) About the Role We are seeking an experienced Commercial Catering Engineer to join our team, providing installation, maintenance, and repair services across a wide variety of commercial kitchens throughout London. Youll be working on high-profile contracts in hotels, restaurants, care homes, gyms, retail outlets, and student accommodations. About the Client Our client is a leading facilities management provider, trusted by some of the UKs most prestigious brands. Their portfolio includes national hotel chains, restaurant groups, care homes, fitness centres, post offices, and casinos. What Youll Be Doing Install, service & repair commercial catering equipment (ovens, fryers, combi ovens, dishwashers, grills). Carry out planned maintenance and inspections. Diagnose and repair faults efficiently. Maintain accurate job reports and compliance records. What Were Looking For Experienced Commercial Catering Engineer. Qualifications: COMCAT 1-5, CCCN1 (F-Gas desirable). Strong diagnostics and customer service skills. Full UK driving licence. Whats In It for You Up to £60,000 + travel pay. Van + fuel card (private use). 25 days holiday + bank holidays. Critical illness cover (after 3 months) & healthcare (after 1 year). Pension (3% employer / 5% employee). Monthly performance bonus. How to Apply If youre a qualified Commercial Catering Engineer looking for a rewarding role in London, apply today or send your CV to Bob Ashworth . TPBN1_UKTJ

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

Blue Arrow has an exciting opportunity for an Experienced Duty Manager to join our excellent team at this busy country hotel for the season (April - October). Duties include: - Staff management - Providing excellent customer service - Adhering to Health and Safety and Food Hygiene rules - Maintainin

A prestigious hotel group is seeking an Operations Duty Manager - Nights at The Ham Yard Hotel in London. This role involves overseeing overnight operations, maintaining safety and security, and delivering exceptional customer service.

A well-established hotel chain located in Central London is seeking a Hotel Porter to assist guests with their inquiries about hotel facilities and local attractions.Responsibilities include maintaining accurate records, providing customer service, and supporting food and beverage duties.The ideal c

Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa. As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. Excellent customer service skills and attention to detail are essential fo

A luxury hotel in Westminster is seeking a passionate Commis Chef to ensure high food quality and customer service standards. Your role involves preparing food in accordance with the Culinary Director's directives, while promoting hygiene and waste disposal practices.

A prestigious hotel in the UK is seeking a passionate Food and Beverage Co-ordinator to deliver five-star service and memorable moments for guests. Responsibilities include managing group bookings and ensuring outstanding customer service. The role offers casual working hours and requires a strong a

Night Auditor (The Athenaeum Hotel)/Seasonal Employment. Provide overnight guests with excellent customer service while taking reservations, answering questions, and completing check‑in/out procedures in an accurate and timely manner.

In this role, you will manage the meetings and events sales team, ensuring the highest standards of sales and customer service are maintained. The ideal candidate has experience in the hotel meetings and events sector, along with strong leadership skills and a passion for delivering excellent servic

A prestigious hotel in London seeks a dedicated Shift Engineer to ensure exceptional guest experiences and maintain hotel facilities. This role requires at least 3 years of experience in a similar position at a 5-star hotel, emphasizing strong communication skills and a customer service ethic.

A unique boutique hotel in the heart of London is looking for a Guest Host.In this role, you will be the first and last contact for guests, creating memorable experiences through your excellent interpersonal and communication skills.Ideal candidates will have a background in customer service and be

A leading hotel management company in Greater London is seeking a Front Office Team Leader to oversee front office operations and ensure exceptional guest experiences.This role requires strong leadership and customer service skills, with a salary of £14.Benefits include 30 days of holiday, discount

Sales Advisor needed to work in a hotel shop, providing customer service to an international clientele.

The newly designed, Club Quarters Hotel, St Paul's, is looking for an enthusiastic and energetic experienced hotelier to join our vibrant team. As a Guest Experience/Duty Manager, you will be connecting with our guests and crafting memorable experiences while providing exceptional service and essentially contributing to the overall vibe of our hotel. You will make the first impression to our guests and play a pivotal role in setting the tone for their stay. Responsibilities Service with a Smile • Greet guests with genuine warmth, enthusiasm, and a can-do attitude. Passion for Hospitality, • You have a sincere passion for the hospitality industry and a strong desire to create positive experiences. Extend Warm Welcomes to See you Soon, • Check guests in and out efficiently, ensuring a smooth and seamless process. Show your personality to deliver an intimate and personalised guest experience Be a Local Expert, • Recommend restaurants, attractions, and hidden gems based on guest interests. Share your favorites to ensure an elevated and special guest experience. Go the Extra mile Anticipate needs, resolve issues promptly, and personalize the experience whenever possible. Be a Master Problem-solver Address guest concerns with a calm demeanor and a solutions-oriented approach. Become a Barista Extraordinaire Learn a new skill to be able to assist the Guest Experience Team and occasionally whip-up a delicious drink. Team Player Collaborate effectively with all team members to ensure smooth operations and provide an exceptional guest experience at all times . Responsible to the Senior Guest Experience Manager. Qualifications o A positive attitude and passion for customer service and creating a welcoming guest experience. o Ability to work independently and as part of a team in a fast-paced environment. o Excellent communication and interpersonal skills served with a friendly, outgoing personality. o Flexibility to work varied shifts. o Punctuality and reliability in meeting scheduled work hours oPrevious experience in a lifestype-type hotel reception a plus We Offer o Competitive wage and a great benefits package including complimentary hotel stays. o Opportunity to work in a brand-new, dynamic and welcoming environment. o A chance to be part of a guest focused team that is passionate about hospitality. o A work environment that values your personality and creativity. o A team experience with opportunities to grow and develop within our company. o An inclusive team that reflects the richness of our community. We believe a diverse team creates the best guest experience and team experience. Ready to Join our Dynamic Team? If you are ready to make a real difference each day to the guest experience by creating an elevated guest experience, we want to hear from you! TPBN1_UKCT

M4 Recruitment are currently looking for x3 HGV2Drivers for a temporary to permanent contract in south Mimms Location: South Mimms Hourly Rate: £18 per hour Shift Pattern: 4 on, 4 off (0830 to 2030) - 12 hour shift Permanent Salary: £38,500 per year once permanent Start date - ASAP Are you a reliable and experienced driver looking for a new opportunity? We have an exciting position available for a Delivery Driver in South Mimms. This is a temp-to-perm role, offering great pay and the chance to secure a permanent position with a competitive salary. Key Responsibilities: Bulk deliveries in cages 2 London runs - hotel deliveries - unloaded on each floor. Ensuring timely and safe delivery of goods. Providing excellent customer service at each stop. Requirements: Previous driving experience, preferably in a similar role. A HGV valid driving license Good knowledge of London and surrounding areas. Ability to work efficiently and manage a busy delivery schedule. What We Offer: £18 per hour with the potential to earn £38,500 per year once permanent. A shift pattern that allows for 4 days on and 4 days off. Full training and support. Temp-to-perm opportunity, with the chance to secure a permanent role. If youre looking for a rewarding driving job with a great company, apply today and join our team! TPBN1_UKTJ