About Us: We are a welcoming family friendly pub serving great fresh food, located in Southeast London, renowned for our roast, seasonal menus and our smoked meats. Position Overview: We are seeking a Sous Chef to join our culinary team. The ideal candidate will have experience in similar roles, able to handle a section and lead the kitchen in the absence of head chef. An expertise in smoking meats and preparing roasts is a plus. Responsibilities: Collaborate with the Head Chef to develop menus and daily specials focusing on British classics, smoked meats, and Sunday Roasts. Oversee kitchen operations to maintain high standards of food quality, consistency, and presentation. Provide leadership to kitchen staff, ensuring efficient workflow and adherence to safety protocols. Manage food inventory and liaise with suppliers to source fresh, quality ingredients. Requirements: Proven experience in a similar role. Demonstrated expertise in smoking meats and preparing roasts. Excellent leadership, communication, and organizational skills. Flexibility to work evenings, weekends, and holidays as needed. Food hygiene and safety certification (Level 2 or equivalent). Benefits: Competitive salary based on experience. Opportunities for career advancement. Staff discounts on food and beverages. Busy summer season due to the Euros, providing additional opportunities for overtime. How to Apply: To apply, please submit your resume and a cover letter outlining your relevant experience. We look forward to reviewing your application and potentially welcoming you to our team.
Kitchen Assistant LOCATION: London SE1 SALARY: Starting rate of £12.50 per hour TYPE: Full-time (requiring flexibility Mon-Sun) Home Cooking At Its Best In 1982, Terry opened what is now known as the world famous Terry’s Cafe - a traditional, incredibly popular, English cafe serving honest, unpretentious, good-value food combined with friendly service. Since 2010, the cafe has expanded and upheld Terry’s winning formula of traditional values while proudly promoting British culture. Fancy joining the Terry’s family? Terry’s Cafe thrives on producing home-cooked, traditional British food for it’s customers and we’re looking for a Kitchen Assistant that not only has a genuine love of traditional British food & culture but enjoys learning new skills, excels in dynamic environments, and collaborates effectively with others. ● ● ● You want to be part of a company that can help you flourish and become the best you can be You have excellent food preparation and cooking skills - ensuring that all ingredients are fresh, properly stored, and ready for cooking You love to keep things clean - maintaining a clean and organised work area, following all food hygiene and safety regulations to keep the kitchen safe and efficient You collaborate well with fellow kitchen staff to keep the service running smoothly at all times You care about quality - making sure every dish that leaves the kitchen meets our high standards for taste, presentation, and consistency You have experience as a kitchen assistant, grill chef or similar kitchen role, ideally in a fast-paced environment How Terry’s will support you The Terry’s Cafe family are an incredibly caring and talented bunch, ready to be there for you from day one. As part of the team you’ll enjoy a host of benefits to ensure you feel valued and naturally at home: ● ● ● Wholesome home-cooked meal & hot drinks on shift The usual 28 days paid holiday, with the exception of Christmas Day and Bank Holidays as these are normal busy operating days and you may therefore be required to work on them. Training, development and encouragement where applicable to progress your career. What to expect ●Up to 40hours per week, across 5 - 6 days. ● Starting rate of £12.50 per hour ● Weekly changing rota, requiring flexibility Monday - Sunday. ● The Cafe opens early, starting at 6am providing morning to afternoon shifts. ● Smart-casual dress code - maintaining a relaxed yet refined look At Terry’s Cafe we are passionate about you becoming a member of ourgrowing family, rather than just a member of staff. Everyone is welcome at Terry’s Cafe. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds,identities, and experiences to apply for this role.
Join the Bodean’s BBQ Family – We’re Hiring a Junior Sous Chef! At Bodean’s BBQ, we’re proud to serve the best BBQ this side of the Atlantic – bold flavours, slow-smoked meats, and warm hospitality. We’re passionate about great food and outstanding service, and we’re looking for a Junior Sous Chef who’s ready to step up, learn, and grow with us. Whether you're a strong Chef de Partie looking for your next move or an experienced Junior Sous Chef looking to bring your skills to a fun, fast-paced kitchen, this is your chance to join a team that brings serious flavour to London’s food scene. ⭐ What We Offer: Full training and development programme Flexible working hours Delicious meals on shift Staff discounts across all venues Company pension scheme A supportive, team-focused kitchen culture Real career progression opportunities Your Role: As a Junior Sous Chef, you’ll support the senior kitchen team with daily operations, lead sections during service, and help ensure our BBQ classics are served to the highest standards. Key Responsibilities: Prepare and present dishes in line with Bodean’s quality standards Take responsibility for a section and assist in leading kitchen shifts Maintain excellent food hygiene and safety practices Assist in training and developing junior chefs Communicate effectively with the team during busy services Support with stock checks, deliveries, and kitchen organisation ✅ What We’re Looking For: At least 1 year of experience as a Chef de Partie or Junior Sous Chef Passion for quality food, BBQ, and working in a high-energy environment Strong understanding of kitchen equipment and food safety A team player with a can-do attitude and willingness to learn Organised, calm under pressure, and keen to take the next step in your career If you’re ready to turn up the heat and grow with one of London’s best-loved BBQ brands, APPLY NOW and join our Bodean’s family! Due to high levels of interest, this vacancy may close early – don’t miss out!
Overview We are seeking a talented and passionate Sous Chef to join our dynamic kitchen team. The ideal candidate will play a crucial role in assisting the Head Chef in managing kitchen operations, ensuring the highest standards of food quality and safety. This position is perfect for an individual who thrives in a fast-paced environment and is eager to contribute to a collaborative culinary team. Duties Assist the Head Chef in menu planning, food preparation, and presentation. Supervise kitchen staff, providing guidance and support to ensure efficient workflow. Ensure compliance with food safety regulations and maintain high standards of hygiene. Oversee food production processes, ensuring consistency and quality in every dish. Collaborate with team members to create innovative dishes that delight our guests. Manage inventory levels and assist with ordering supplies as needed. Train new kitchen staff on proper cooking techniques and safety protocols. Experience Proven experience in a culinary role within a restaurant environment is essential. Strong leadership skills with the ability to manage and motivate a team effectively. In-depth knowledge of food safety practices and regulations. Experience in food preparation techniques and kitchen management. Excellent communication skills, both verbal and written, to liaise effectively with team members. A passion for culinary arts and a desire to help create memorable dining experiences. If you are ready to take your culinary career to the next level as a Sous Chef, we would love to hear from you! Job Types: Full-time, Permanent Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person Reference ID: punctual & reliable , attention to detail, presentable, ability to multitask and perform well under pressure, able to adapt quickly, honest and hardworking Expected start date: 10/06/2025
Oversee daily store operations, ensuring efficient inventory management, excellent customer service, and adherence to company policies. This role requires a proactive individual with strong organizational skills to maintain store standards, manage stock, and support sales targets. Ensure proper storage and FIFO (First-In-First-Out) practices for perishable items. Receive, verify, and shelve incoming stock as per company guidelines. Assist customers with product inquiries, locating items, and providing recommendations. Maintain a clean, organized, and visually appealing store layout. Ensure shelves are fully stocked, labeLled, and priced accurately. Operate POS systems, process payments, and issue receipts. Adhere to hygiene, safety, and sanitation standards (e.g., FSSAI for food items). Ensure compliance with company policies and local regulations. Coordinate with warehouse staff, suppliers, and other departments.
Oversee the daily operations of the restaurant floor, ensuring efficient service and customer satisfaction. Monitor and manage bookings, ensuring tables are efficiently allocated to maximise turnover. Lead and manage the front-of-house team, assigning tasks and ensuring seamless collaboration. Conduct team briefings with floor staff, ensuring all team members understand their roles, responsibilities, and any specific tasks or updates for the day. Regularly check the quality of food delivered to customers, ensuring it meets our restaurant's standards. Monitor stock levels and coordinate with the kitchen and suppliers to ensure timely availability of ingredients and beverages. Ensure high standards of hygiene, cleanliness, and organisation throughout the restaurant. Conduct regular inspections to ensure compliance with health and safety regulations.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
Free meals during shifts Complimentary drinks and coffee Working hours: Monday to Friday, 6 AM - 4 PM Off on bank holidays Role Overview: Deliver exceptional customer service Prepare food to high standards Keep workspace clean and organized Be the welcoming face of Bonata Responsibilities: Greet customers warmly Accurately take and prepare orders Follow hygiene and safety practices Work collaboratively for smooth operations Create a friendly atmosphere Strong customer service and communication Ability to thrive in a fast-paced setting Team-oriented, positive approach
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Van Driver Position – Walthamstow, E17 Position: Van Driver Location: Walthamstow, E17 Hours: 24 hours per week Start Time: 5am Work Days: Monday, Tuesday, Thursday Hourly Rate: £13.50 Must be over 25 years old to apply. Key Responsibilities: • Drive company van to transport goods to designated locations safely and efficiently. • Maintain effective communication with team members and clients. • Ensure timely and accurate deliveries. • Follow road safety regulations while operating the vehicle. • Assist with general warehouse duties as needed. • Engage in heavy lifting for loading and unloading goods. Skills & Experience Required: • Proficient in driving large vans with manual transmission. • Fully British driving license(No International) and at least one year proven delivery and warehouse experience. • Strong communication skills to collaborate with the team and clients. • Very good hygiene standards. • Clean criminal record (DBS check may be required). If you meet the requirements and are ready to contribute to our team, we would love to hear from you!
The Chef de Partie is responsible for food preparation, maintaining consistent standards working under the Head Chef. You will assist the HC and support other team members with the successful running of the kitchen ensuring all recipes are followed according to the specification sheets, along with food practices to ensure customer satisfaction. Responsibilities: To prepare food from agreed seasonally changing menus. Preparation, production, and service of food to the standard required in a timely and efficient manner. Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in other departments Ensure compliance with inhouse HACCP and food hygiene, health, and safety systems to ensure compliance. Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests. To maintain the day-to-day operational standards of the kitchen To manage own kitchen section during service To take responsibility covering all areas of kitchen operations. To prepare reports including recording food temperatures. Position Requirements Experience managing the preparation and cooking of food in the kitchen Must have excellent diligence Disciplined, keen to share your knowledge and learn new skills Strong dedication to your craft Have good working relationships, rise to the challenge, and adapt well to change Be enthusiastic about your career, collaborator & trustworthy Professional attitude always Whatever your experience, if you’re passionate, reliable and aspire to be great, we’d love to hear from you so please apply today! Please note all candidates must have the right to live and work in the UK and possess a strong level of written and spoken English. Job Types: Full-time, Part-time, Zero hours contract Pay: £14.00 per hour Expected hours: 20 – 45 per week Additional pay: Tips Benefits: Discounted or free food Schedule: Day shift Monday to Friday Night shift Weekend availability
Join Our Sweet Team! Dedicated Sales Assistant for New Family-Run Gelato Shop in Amersham – Long-Term Opportunity! Are you passionate about authentic gelato, providing outstanding customer service, and looking for a role where you can grow and learn? Our brand-new, family-run gelato shop in the heart of Amersham is seeking an enthusiastic and dedicated Sales Assistant to join our founding team. We are looking for someone who is not just seeking a job, but an opportunity to become an integral part of our business, willing to learn the ins and outs of our gelato world and stay with us for the long term. What you'll be doing: Greeting customers with a warm and friendly smile. Serving our delicious, authentic gelato, sorbets, and other sweet treats. Operating the till and handling payments accurately. Maintaining a sparkling clean, organized, and inviting shop environment. Assisting with stock replenishment, quality checks, and attractive display presentation. Enthusiastically sharing your knowledge and passion for our products with customers. Contributing to a positive, collaborative, and supportive team atmosphere. Learning about gelato production, flavor development, and other aspects of the business over time. What we're looking for: A minimum of 3 years of direct, customer-focused experience in a similar fast-paced environment (e.g., café or restaurant) is essential. A genuine desire to learn, develop new skills, and commit to a long-term role. Proven experience in a customer-facing sales or service role where you've delighted customers. Excellent communication and interpersonal skills – you love talking to people! A true passion for high-quality food, especially gelato! Ability to work efficiently and maintain composure in a busy environment. A proactive, "can-do" attitude and a willingness to go the extra mile. Strong numeracy skills and experience with POS systems. Flexibility to work shifts, including weekends and school holidays. A steadfast commitment to maintaining the highest food safety, hygiene, and cleanliness standards. Why join us? A genuine opportunity for long-term growth and learning within a new, exciting local business. Be part of a friendly, supportive, family-run environment where your contribution is truly valued. Competitive salary, dependent on your specific experience and skills. Become a key player in building our reputation from the ground up. If you have a sweet tooth for success, the required customer-focused experience, and are looking for a place to learn and grow, we'd be thrilled to hear from you! Please send your CV and a brief cover letter outlining the following: Your relevant customer-focused experience in a similar environment. Why you are interested in a long-term role and what you hope to learn. Your current salary expectations (optional, but helpful). Application Deadline: 05.06.2025 We look forward to hearing from dedicated candidates eager to embark on this delicious journey with us!
Your Role: As a Chef & FOH Team Member, you’ll be a key part of Wild Tiger’s day-to-day operations. One moment you might be plating up curry or frying dumplings; the next, you’re chatting with customers, taking orders, and sharing our story. Responsibilities: Prepare and cook Wild Tiger’s signature Thai dishes to spec and high standards Set up and pack down cooking and serving stations at Boxpark Croydon Handle customer orders with energy and friendliness Maintain cleanliness and food hygiene standards Take payments and manage queues efficiently Be an ambassador for the Wild Tiger brand Support the team wherever needed — kitchen, counter, or logistics
🌟 We're Hiring: Housekeeping Supervisor 📍 Care Home – London N10 💷 £14.60 per hour 🕒 Full-time position Are you a passionate and experienced housekeeping professional who takes pride in maintaining a clean, safe, and welcoming environment? Join our dedicated team at Muswell Hill Care Home, where your attention to detail and leadership skills will make a real difference to the lives of our residents. About the Role - As the Housekeeping Supervisor, you will lead our housekeeping team to ensure the highest standards of cleanliness and hygiene across the care home. You will manage daily operations, coordinate staff schedules, carry out inspections, and ensure compliance with infection control and safety guidelines. What You'll Do - Supervise and support the housekeeping team - Train new staff and ensure ongoing development - Conduct regular audits and quality checks - Order and manage cleaning supplies - Work collaboratively with care and maintenance teams About You - Previous experience in a housekeeping supervisory role (ideally in a care home, hospital, or hospitality setting) - Excellent leadership, communication, and organisational skills - Strong knowledge of health & safety and infection control standards - A hands-on approach with great attention to detail - A warm, approachable manner with a passion for supporting older people What We Offer - Competitive hourly rate of £14.60 - Supportive and friendly working environment - Ongoing training and development opportunities - A chance to make a real difference in residents' lives
It's a perfect step-up opportunity for an experienced Sous Chef to try themselves in their first leadership role. This role reports to the group Executive Chef. Counter Notting Hill is a Mediterranean open-fire restaurant, It is a distinctive venue where our exceptional menu brings together the rich flavours of the Aegean in a collection of sharing platters. Every dish reflects the essence of the region and draws inspiration from the childhood of our Executive Head Chef, Kemal Demirasal, embodying the core of what we do. - What You’ll Do: - Planning and directing food preparation. - Lead by example, ensuring high standards of quality, consistency, and presentation in every dish. - Collaborate on menu development, bringing fresh ideas and creative solutions to the table. - Manage inventory, including ordering supplies and maintaining stock levels to ensure smooth kitchen operations. - Supervise and mentor junior kitchen staff, providing guidance and support to help them grow in their roles. - Uphold all health and safety regulations within the kitchen, ensuring a clean and safe working environment. - Continuously strive for improvement, seeking out ways to enhance our offerings and the efficiency of the kitchen. **You have:** - Minimum 2 years of previous experience as a Sous Chef or in a similar role within a high-volume kitchen . - A genuine passion for cooking and a deep understanding of various culinary techniques and styles. - Strong leadership and communication skills, with the ability to motivate and manage a diverse team. - Ability to work under pressure, staying calm and focused during busy service periods. - Flexibility to work evenings, weekends, and holidays as required. - Knowledge of food safety and hygiene regulations, with a commitment to maintaining high standards. Why Join Us: - Opportunity to work in a creative and supportive environment where your input is valued. - Potential for career growth and development within our expanding company. - Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme - The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
We are looking for a Waiter / Waitress to join the team as part of Cipriani Family Full Time Waiter / Waitress (48 hours a week) Job Overview: We are looking for a dedicated and enthusiastic Commis Waiter to join our team. The Commis Waiter will support the front-of-house team by ensuring that tables are set, food is delivered promptly, and guests have a seamless dining experience. This role is ideal for someone who is passionate about hospitality and eager to learn the ropes in a fast-paced restaurant environment. Key Responsibilities: Assist in setting up and clearing tables, ensuring that all settings are clean and tidy. Support the waiting staff by delivering food and beverages to guests in a timely and professional manner. Refill water glasses and provide bread or other accompaniments as needed. Ensure that all service areas are kept clean, organized, and stocked with necessary supplies. Assist with the polishing of cutlery, glassware, and crockery. Respond to guest requests and communicate them effectively to the waiting staff or kitchen team. Assist in maintaining cleanliness and orderliness in the dining area throughout service. Provide general support to the front-of-house team as required, ensuring the smooth operation of service. Adhere to all health, safety, and hygiene standards, ensuring a safe environment for both guests and staff. Qualifications: Previous experience in a restaurant or hospitality role is preferred but not required. Strong communication and interpersonal skills. Ability to work effectively as part of a team in a fast-paced environment. High attention to detail and a commitment to providing excellent customer service. Physically fit and able to carry out tasks that require standing for long periods and lifting items as needed. A positive attitude, willingness to learn, and adaptability to new tasks. Availability to work flexible hours, including evenings, weekends, and holidays. Benefits: Competitive hourly wage. Opportunities for career development and progression within the company. A supportive and friendly working environment. Apply today and join us as a Waiter / Waitress. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Hi, I’m Rotsen co-founder of El Pollote. After years of building this place with my partner Katherine, we’ve reached a point where we need someone to step in and lead the day-to-day operations so we can focus on the bigger picture. This isn’t just a job post. It’s us being real: we’ve built something we care deeply about, but we can’t do it alone anymore so we’re looking for an experienced, driven and hands-on General Manager to take charge of our Carnaby Street location and help lead El Pollote into its next chapter. About El Pollote El Pollote is a bold and unapologetic celebration of Latino flavour and street energy, served through award-winning food, vibrant cocktails and a team that brings the vibe every day. We're not a typical fried chicken joint, we're something different, something louder, something that lives and breathes passion and pride. We're proud to be independent, immigrant-built, and flavour-first. Our food is made from scratch, our culture is rooted in Latin America and our energy comes from the streets we grew up in. What You’ll Do • Take full responsibility for day-to-day operations at our Carnaby Street restaurant. • Lead and develop our front and back-of-house teams with confidence, fairness and energy. • Manage stock, rotas, cost control and systems with precision. • Maintain high standards of hospitality, hygiene and overall customer experience. • Support recruitment, training and onboarding of new team members. • Report directly to ownership and work closely to shape the future of the business. • Help us evolve while protecting the core values that made El Pollote what it is. What We’re Looking For • Proven experience as a General Manager in a busy, high-pressure restaurant. • Strong leadership and communication skills, you lead by example! • A head for numbers and systems and a heart for people. • Someone comfortable taking ownership, not just following orders. • Passion for hospitality, Latino culture, and creating great experiences. • Fluent in English and Spanish(required for team communication). What We’re Offering • Salary: £40,000 – £45,000, depending on experience. • Performance bonus structure tied to revenue, staff retention and guest experience. • Full creative involvement in the future of the brand. • Staff meals, discounts and a role you can genuinely make your own. • A workplace where your voice matters and where we work hard but never fake it. INTERVIEWS WILL TAKE PLACE IN JUNE We’re hoping to start the new year with the right person in place. If this sounds like a challenge you’re ready for or you know someone who fits the bill, then please get in touch!
Job Summary: We are seeking a dedicated and skilled Overnight Baker to be a key ingredient in the success of our new brand, FOCACCIA MIA. As an Overnight Baker, you will be instrumental in producing the high-quality focaccia bread that forms the foundation of our delicious sandwiches, ensuring freshness and availability for our customers each morning. Working independently and as part of a close-knit team, you will follow recipes, operate bakery equipment, and maintain a clean and organized work environment. Your passion for baking and commitment to quality will be essential in delivering exceptional focaccia that sets FOCACCIA MIA apart. Responsibilities: Prepare high-quality focaccia bread according to our specific recipes and standards. Accurately measure and mix ingredients, ensuring proper hydration, fermentation, and techniques are followed for optimal focaccia texture and flavor. Operate and maintain bakery equipment safely and efficiently, including mixers, ovens, proofers, and any other specialized focaccia-making tools. Monitor the baking process to ensure focaccia is baked to perfection, achieving desired color, crust, and crumb structure. Ensure proper cooling and storage of baked focaccia. Maintain a clean and organized work area, adhering to food safety and hygiene regulations. Assist with inventory management, including monitoring ingredient levels for focaccia production and notifying supervisors of any shortages. Collaborate with the kitchen team to ensure a smooth workflow between focaccia production and sandwich assembly. Follow all company policies and procedures. Other duties as assigned to support the successful launch and operation of FOCACCIA MIA. Qualifications: A good level of experience working in a bakery is necessary. Essential: Proven experience baking bread, with a strong understanding of dough handling and fermentation processes. Ability to accurately read and follow recipes. Proficiency in operating and maintaining standard bakery equipment. Excellent time management and organizational skills, with the ability to prioritize tasks and meet overnight production deadlines. Meticulous attention to detail and a passion for producing high-quality baked goods. Ability to work independently and as part of a team. Strong work ethic and reliability, especially during overnight hours. Ability to lift and carry up to [Insert Weight, e.g., 50] pounds and stand for extended periods. Understanding of food safety and sanitation practices. Must be available to work weekdays and weekends. Immediate availability is highly desirable. Preferred Qualifications: Experience specifically baking focaccia bread. Formal culinary or baking education or certification. Familiarity with inventory management systems. Food Handler certification.
Prepare a variety of dishes while ensuring authentic flavors and high-quality presentation. Assist the Head Chef in daily kitchen operations and food preparation. Plan and develop the menu, introducing new dishes while maintaining customer favorites. Monitor food preparation processes to ensure quality and consistency. Oversee stock levels and order supplies to ensure an efficient kitchen operation. Maintain hygiene and safety standards, ensuring the kitchen complies with all health and safety regulations.
Location: Nottingham Job Type: Full-Time 50+ Hours Start Date: ASAP About Us: At Five Akhis, we don’t just make burgers — we craft gourmet experiences. Known for our bold flavours, premium ingredients, and tight-knit team, we’re on a mission to redefine the burger scene. Now, we’re looking for a passionate and creative Head Chef to lead our kitchen and help take our brand to the next level. The Role: As Head Chef, you’ll be the heartbeat of the kitchen — overseeing food quality, leading the back-of-house team, and working closely with the owners to innovate and deliver standout dishes. You’ll have creative freedom to shape and evolve our menu while ensuring every plate lives up to our high standards. Key Responsibilities: Lead, train, and motivate the kitchen team Maintain the highest standards of food quality, hygiene, and safety Manage kitchen inventory and food cost efficiently Develop new burger concepts and seasonal specials Ensure smooth day-to-day kitchen operations under pressure What We’re Looking For: 3+ years in a senior kitchen role (Head Chef or Sous Chef level) Experience with gourmet burgers or casual premium dining is a big plus Strong leadership and communication skills A love for fresh, high-quality ingredients and bold flavours Cool under pressure, highly organised, and committed to excellence Why Join Five Akhis? Be part of a growing independent brand with big ambitions Creative input in menu design and kitchen operations Supportive, respectful team culture Opportunities for career growth as the business expands Sound like your kind of kitchen? Apply now with your CV and a brief cover letter telling us why you’re the right fit for Five Akhis.
North Lane Sea Food Limited (Trading as a Tom’s Fish Shop) is a well-established takeaway business committed to delivering top-quality food and outstanding customer service. We're currently looking for a Takeaway Manager to join our dynamic team and lead day-to-day operations. Key Duties and Responsibilities: Oversee daily business operations and team activities Develop and implement staff schedules, assign duties, and monitor team performance Supervise, train, and mentor staff members to meet service and productivity goals Track sales, monitor productivity, and adapt business strategies accordingly Handle customer inquiries and resolve complaints to maintain satisfaction Manage inventory, reduce waste, and liaise with suppliers Ensure compliance with food hygiene, health, and safety regulations Support recruitment, onboarding, and development of new staff Prepare and present operational and financial reports Contribute to business growth through new products and market strategies Skills & Experience Required: Minimum 3 years’ experience in a similar supervisory or managerial role Strong leadership and multitasking skills Excellent communication and customer service abilities Good knowledge of Microsoft Office and basic financial practices Familiarity with UK food hygiene and safety standards Proven ability to manage teams and drive performance under pressure Working Hours: 37.5 hours per week Are you a skilled Kitchen Manager looking for a dynamic and exciting working environment and ready to take on a new challenge? Then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.
Location: London Type: Part-Time (Flexible shifts including weekends) Pay: £12.5–£14/hour depending on experience Perks: Free staff meals, flexible hours, performance tips, fun street food events About Us: We’re a popular and fast-growing Chinese street food brand bringing bold, authentic flavours to the streets of London. Whether it's weekday trading near the O2 or weekend food markets, we take pride in delivering quick, delicious meals and great vibes. About the Role: We’re looking for a reliable, enthusiastic Street Food Van Driver to join our crew. You’ll be the engine that gets us on the road — literally — helping transport our equipment, set up at sites, and support the team in smooth daily operations. Key Responsibilities: Drive our branded food van to and from event locations across London (mostly within city of london) Set up gazabos Load and unload food, equipment, and supplies safely Help set up and pack down market stalls or food units (including gazebos) Ensure van is kept clean, tidy, and roadworthy Support the team with basic prep or customer service when needed Follow food safety and hygiene procedures during transport Requirements: Full UK driving licence (manual), clean driving record Over 25 years old (for insurance purposes) Comfortable driving long wheelbase van around London Physically fit – able to lift and carry gazebos, catering equipment, and supplies Punctual, dependable, and a good communicator Some experience in food or hospitality is a plus (but not essential) Must be able to work flexible hours, including early starts or late finishes Nice to Have: Level 2 Food Hygiene Certificate (or willing to complete it) Interest in street food culture or Chinese cuisine
The Kitchen Manager will be responsible for all areas of the kitchen and food within the Ballerz dome. You will be required to recruit, train and motivate your team to deliver quality food to Ballerz specs. Working with the venue managers, you will be a key influence in menu development, as well as being responsible for all areas of food hygiene and compliance within the kitchen. Stock ordering to par, and weekly stock takes are also required, and should confirm to Ballerz KPI targets, and reported correctly and accurately. Experience/Knowledge: - Genuine passion for hospitality and food, ensuring that the teams they lead and work in share this. - Prior experience ordering, service management and compliance - Previous experience as a Kitchen Manager, Head or Sous Chef and a background preferably in a fast-paced, branded operation - Experience in menu development and creating specs and procedures within the kitchen, including HACCP Responsibilities: - The day to day operations of the kitchen - Cleanliness of the kitchen area and food storage areas - Compliance completion and weekly reporting of due diligence including temperature checks - Ordering of stock to par levels set out, as well as ensuring correct delivery process if followed in terms of stock check, temperature checks and correct storage / intake of stock - Training and recruitment of kitchen team, ensuring all staff are fully trained on Ballerz specs, and food hygiene procedures - Ensuring all allergen data is up to date and available for the team - Weekly stock takes and GP reporting, ensuring stock is managed to achieve required margins, and wastage kept to a minimum - Menu development; working with Ballerz senior team to develop dishes, as well as new dishes and ideas to enhance the food offering - Quality and standards upheld at all times. Nothing should leave the kitchen unless it has been produced to Ballerz spec - Ensuring kitchen set up and prep is done to ensure food tickets are produced within acceptable timeframe - Uniform and time keeping management, ensuring the team are in correct dress, and are attending their shifts on time - An eye for detail, making sure that everything looks as it should before service Personal attributes: - Positive, driven, proactive, kind, engaging and polite - A confident and professional communication style with excellent interpersonal skills. - A team player who can also work individually. - Ability to work evenings and weekends where necessary. - High attention to detail and strong numerical skills. - A calm temperament, and manages well under pressure.
Full-Time Italian Head Chef (London, W6) We are an authentic Italian deli restaurant in London, looking for a skilled and passionate Italian Head Chef to lead our kitchen team. This is a full-time position, perfect for an experienced chef with a deep understanding of Italian cuisine and culture. Key Responsibilities: • Overseeing all kitchen operations, including food preparation and presentation. • Creating and maintaining authentic Italian dishes using traditional techniques. • Ensuring health, safety, and hygiene standards are strictly followed. • Managing food stock levels, inventory, and cost control. • Training and supervising kitchen staff to maintain high standards of Italian culinary traditions. • Designing menus that reflect seasonal ingredients and regional Italian flavors. • Collaborating with management to enhance the dining experience. Requirements: • Native or fluent knowledge of Italian cuisine and culture. • Proven experience as a Head Chef or Senior Chef in an Italian restaurant. • Expertise in authentic Italian cooking techniques and recipes. • Strong leadership and team management skills. • Thorough knowledge of kitchen health and safety regulations. • Ability to work efficiently in a fast-paced environment. • Creativity and attention to detail in menu development and food presentation. Details: • Location: London • Hours: Full-time • Salary: Competitive, starting from £40,000 per year, depending on experience and skills. If you are an Italian chef with a passion for authentic cuisine and are ready to bring your expertise to our kitchen, we’d love to hear from you! How to Apply: Please send your CV and a cover letter. Join us and lead our kitchen in delivering the true taste of Italy in London!
Job Title: General Manager Objective: The General Manager is responsible for delivering the successful day to day running of Ballerz in his/her assigned location, ensuring that the business and team is operated to high standards of operational excellence, ambience and customer service, whilst maximising sales and profitability, and ensuring that policies and procedures are adhered to including security, health & safety, Food Hygiene and budget control. The General Manager should be front facing, and able to lead the team, setting a good example, and proactively driving sales through self-contrived initiatives, and personal impact. They would be able to recruit and train their team to a high standard, and set high expectations of delivery for the business and budget. Experience/Knowledge: Genuine passion for hospitality and ensuring that the teams they lead and work in share this. A love for food, drink, customer service and, above all else, people. An entrepreneurial spirit with bags of business savvy and self-drive, able to deal with ongoing innovation and the challenges of a start up business. Previous experience managing a large teams, preferably in a fast-paced, branded operation. Proven track record of managing P&L budgets and driving sales. Able to run a multi-facet venue with multiple revenue streams. Responsibilities: Responsible for managing P&L budgets and driving sales. Responsible for matters of HR, following company procedures, and reporting issues to Operations Director. Weekly rota sign off, and sales forecasting. Facilitate the day to day delivery and smooth running of the venue Communicate and reinforce all company standards, policies and procedures. Ensure that front and back of house areas are maintained to a high standard of organisation at all times. Organise and run affective weekly management meetings, disseminating feedback and weekly tasks/challenges to senior team. affectively organise the team to deliver their individual job roles and responsibilities, allocated to them as you see fit. End of week reporting completed in a timely manner and reported to accounts and Operations Director. Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by regular checks of all areas of the venue. Working with the marketing and sales teams to help drive the business forward, and deliver growing sales. Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. Ensure procedures and systems are put in place to ensure the day to day operations are smooth, including order schedules and department par levels and order processes. Liaise with the kitchen, bar and reception teams on daily operations and customer events. Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. Organise and support the training and development of all floor staff. Ensure all staff receives constructive performance reviews on a regular basis. Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. Personal attributes: Lots of personality and not afraid to use it! Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. A confident and professional communication style with excellent interpersonal skills. A team player who can also work individually. Ability to work evenings and weekends where necessary. High attention to detail and strong numerical skills. Planning and organising self and others Customer Focused Customer feedback High Operational standards
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Key Responsibilities: Prepare a wide variety of classic Indian curries to a high standard. Ensure consistency in taste, presentation, and portion control. Manage stock, ingredients, and kitchen equipment efficiently. Maintain high levels of cleanliness and hygiene in accordance with food safety standards. Work alongside other chefs and kitchen staff to ensure smooth kitchen operations. Contribute ideas for menu updates and seasonal specials.
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :
Key Responsibilities Managing the daily operations of the shop, ensuring high standards of food quality, hygiene, and customer service. Supervising and coordinating the work of team members. Handling customer enquiries, feedback, and complaints in a professional and efficient manner. Overseeing stock control, ordering supplies, and managing inventory. Monitoring portion control to maintain consistency in food quality and reduce overuse of ingredients. Ensuring compliance with food safety regulations and health and safety standards. Creating staff rotas and managing shift coverage effectively.
Duties and Responsibilities: · Plan and organize daily production schedules to meet the demands of various branches, ensuring timely preparation and delivery of curries and spices. · Manage and supervise kitchen staff's activities, guide, and train them. · Be a leader and single point of contact for management for the kitchen related affairs. · Prepare delicious, hygienic, and healthy food according to business principles of Restaurant. · Collaborate with management to develop and refine recipes for curries and spice blends that meet customer preferences and market trends. · Ensure that all kitchen equipment is properly maintained and in good working order, reporting any issues to management. · Maintain clear communication with management and other departments regarding production schedules, ingredient needs, and any operational challenges. · Carry out month-end food stock taking. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Manage day-to-day ordering of food for a section in line with the UK purchasing guidelines. · Ensure food prepared is of highest possible standards. · Create and maintain a consistent flavour profile for all dishes, particularly focusing on the preparation of spices and sauces. · Make food according to standard recipes, portion yields and within agreed time limits and minimum wastage. · Prepare authentic South Indian dishes with precision and adherence to traditional recipes, nutritious, and meet established quality standards. · Address any conflicts or issues within the kitchen team promptly to maintain a positive and productive work environment. ** Skills/Qualifications/Experience:** - Team player with leadership skills - Strong understanding of food safety regulations - Relevant work experience of at least 1 year - Strong attention to detail, hygiene, and food safety practices.
Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s "Top Restaurants to Look Forward to" is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit. • Up to £18.00 per hour Depending on experience • Busy Iconic Restaurant and Cocktail Bar • 40 for lunch, 120+ for dinner • Full time position available • Set In the Iconic Gantry Hotel in Stratford • 40/45 hours per week • Excellent opportunities to progress. • Discount on restaurant dining for up to 4 covers. • Free freshly cooked meals on duty. • Pleasant working environment with low staff turnover. • Opportunities to train, At Soul Mama, we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees. Objectives of this role - Oversee restaurant operations and ensure a smooth flow - Maintain a positive restaurant culture - Create work schedules that align with the restaurant’s needs - Ensure proper compliance with restaurant hygiene regulations - Train new employees to help them meet the restaurant’s expectations - Interact with diners and build positive rapport with different types of people Responsibilities - Manage and keep up smooth restaurant operations - Supervise both kitchen staff and waitstaff, providing necessary feedback - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews - Communicate with diners and mitigate potential conflicts - Oversee take stock of bar & Kitchen - Manage weekly and monthly payroll costs Skills and qualifications - Proven work experience in a restaurant setting - Demonstrated customer service skills - Understanding of financial management - Strong knowledge of restaurant management software - Willingness to work flexible hours Preferred qualifications - Clear verbal communication skills - Organisation skills - Clear attention to detail - Problem-solving skills - Knowledge of current food and beverage trends
CHEF DE PARTIE – London Bridge We are looking for an experienced Chef to join us at Santo Remedio in London Bridge, a short walk from the main train station and underground. Proud to be listed in the Michelin Guide, our dedicated Chefs help us fulfil our dream of leading the Mexican food scene. Preparing speciality ingredients using traditional cooking techniques, we serve delicious, unique food with exceptional flavours to guests all over London, from the City to the West End. Santo Remedio offers a place to discover and grow your knowledge of Mexican cuisine and culture in a place we think you’ll love. If you’re a friendly, energetic, and enjoy a busy role in a vibrant place, then Santo Remedio is the perfect place to work. Our Chef De Partie team: ● Learn how to prepare our range of dishes and ensure every dish is served to spec, every time. ● Work in an organised and efficient manner supporting what can be a very busy service ● Maintaining a safe, clean and enjoyable working kitchen at all times, clean manner, keeping all working environments clean and tidy ● Work together to grow each other’s skills and support the wider team to keep us at the forefront of the Mexican food scene We offer a true Mexican experience; through our delicious food and drinks, immersive design and genuine hospitality, guests want to come back time and time again. So come on in & meet the team - APPLY TODAY Successful Chef de Partie will be able to display attitude, behaviours, skills as follows: ● Must have experience in a Chef role in a similar venue ● Good understanding of various food preparation and cooking techniques and an ability to learn ● A valid Level 2 CIEH (or equivalent) in Food Hygiene (preferable) ● Practical experience of upholding legal requirements of the operation including H&S and Hygiene. ● Well presented with good written and spoken English. This role is hourly paid – Starting at £16.50 per hour OTE Inc Service Charge - Depending on experience.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
We seek a proactive Shop Manager to oversee daily operations in our busy takeaway. Duties include managing shop performance, coordinating staff rotas, ensuring exceptional customer service, overseeing stock management, procurement, and maintaining compliance with hygiene, health and safety standards. You’ll handle cash management, budgeting, and sales reporting, resolving customer queries efficiently. Ideal candidates will have experience managing fast-paced food or retail environments, excellent leadership, strong organisational skills, and the ability to motivate staff to achieve high standards.
We are looking for a highly skilled and experienced Head Chef to lead our kitchen team and oversee all culinary operations. The ideal candidate will have a passion for food, strong leadership abilities, and a deep understanding of kitchen management, food safety, and menu development. As the Head Chef, you will be responsible for creating innovative dishes, maintaining high standards of food quality and presentation, and ensuring the smooth operation of the kitchen. In this role, you will collaborate closely with restaurant management to design seasonal menus, manage food costs, and ensure customer satisfaction. You will also be responsible for training and mentoring kitchen staff, maintaining cleanliness and hygiene standards, and ensuring compliance with health and safety regulations. The Head Chef must be able to work under pressure, manage multiple tasks simultaneously, and lead by example in a fast-paced environment. A successful Head Chef should have a strong culinary background, excellent organisational skills, and the ability to inspire and motivate a team. You should be creative, detail-oriented, and committed to delivering exceptional dining experiences. This is a hands-on role that requires a proactive approach to problem-solving and a dedication to continuous improvement. If you are passionate about food, thrive in a leadership role, and are looking for an opportunity to make a significant impact in a dynamic kitchen environment, we encourage you to apply for this exciting position. Responsibilities : - Oversee daily kitchen operations and food preparation - Develop and update seasonal menus and recipes - Ensure food quality, presentation, and consistency - Manage kitchen staff scheduling and performance - Maintain inventory and control food costs - Ensure compliance with health and safety regulations - Train and mentor kitchen team members - Collaborate with management on menu planning and budgeting - Monitor kitchen cleanliness and equipment maintenance - Handle customer feedback and resolve food-related issues Requirements : - Proven experience as a Head Chef or Executive Chef - Culinary degree or equivalent professional training - Strong leadership and team management skills - Excellent knowledge of food safety and sanitation standards - Creative and innovative approach to menu development - Ability to work under pressure in a fast-paced environment - Strong organizational and time management skills - Excellent communication and interpersonal abilities - Flexibility to work evenings, weekends, and holidays - Proficiency in kitchen equipment and cooking techniques
Hiring Experienced Fast Food Chef for Chicken Shop in London Position: Fast Food Chef (Full-Time) Location: old oak cafe London Park Royal About Us: We are a dynamic and fast-paced chicken shop in Birmingham, aiming to deliver high-quality meals with exceptional service. Job Description: We are seeking an experienced Fast Food Chef to join our team. The ideal candidate will have a background in fast-food establishments like KFC, McDonald's, or similar, and possess the skills to prepare and cook a variety of menu items efficiently. Key Responsibilities: Prepare and cook menu items such as fried chicken, burgers, fries, and sides following established recipes and portion guidelines. Operate kitchen equipment including deep fryers, grills, and ovens safely and efficiently. Maintain cleanliness and organization of the kitchen and workstations. Ensure all food items are prepared to meet quality and safety standards. Collaborate with team members to meet service times and customer expectations.Manatal Requirements: Proven experience in a fast-food kitchen environment, preferably in establishments like KFC or McDonald's. Knowledge of food safety and hygiene regulations. Ability to work in a high-pressure, fast-paced environment. Strong communication and teamwork skills. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive salary. Opportunities for career advancement. Employee meals and discounts. Supportive and inclusive work environment
Join the MOI Team – Sushi Chef de Partie Position – £17+ per hour (Depending on experience) 45 hours minimum per week MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming the heart of Soho’s iconic Wardour street. Led by the Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting. As a Sushi Chef de Partie at Moi: You will play a key role in the kitchen team, managing a specific section and ensuring the preparation and presentation of sushi dishes meet the restaurant's high standards. You will work closely with other chefs, supporting the Sous Chef and Head Chef to deliver an exceptional dining experience. This position is ideal for an ambitious sushi chef with strong culinary skills, sashimi & sushi skills, attention to detail, and a passion for food. You will have the opportunity to showcase your expertise, contribute to the menu, and grow within a dynamic kitchen environment. Perks & Benefits: - 50% staff dining discount across MOI, ALTA & DOMU - Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! - Cycle to work scheme, save on a new bike or Lime / Forest bike subscription - Fantastic Supplier trips & training - Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700 - Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! - Wellness, mental health, and healthcare perks - Delicious meals provided on shift - Opportunities for growth and professional development within an expanding restaurant group Key Responsibilities: - Take full responsibility for a designated section of the kitchen, ensuring efficiency and organisation during service - Prepare, cook, and present dishes to the highest standards of quality, consistency, and presentation - Monitor the section’s mise en place, ensuring everything is ready and replenished as needed. - Communicate effectively with other sections and team members to ensure smooth service flow - Food Preparation and Quality - Follow recipes and presentation standards as set by the Head Chef, maintaining consistency across dishes - Contribute ideas and feedback during menu development, helping to enhance dishes and introduce new concepts - Ensure all ingredients are prepared to the required standards, with a focus on quality and minimising waste Team Collaboration: - Work collaboratively with the kitchen team, maintaining a professional and respectful atmosphere - Assist junior chefs and kitchen staff within your section, providing guidance and support - Participate in training sessions and skill development activities to enhance your expertise - Compliance and Safety - Maintain a clean and organised workstation, adhering to hygiene and safety standards - Follow all food safety and health regulations, including allergen management and proper storage practice - Ensure HACCP documentation is completed accurately for your section - Operational Efficiency - Manage stock levels for your section, communicating with the Sous Chef about ordering needs - Ensure all equipment in your section is in good working condition and report any maintenance issues promptly - Adapt to challenges during service, remaining calm under pressure and finding effective solutions Experience: - Minimum of 2-3 years of experience as a Sushi Chef de Partie or similar role in a high-quality, fast-paced kitchen - Proven ability to manage a section and deliver consistent results during busy periods - Skills - Strong culinary skills, including knowledge of cooking techniques and ingredient preparation - Excellent organisational abilities to manage mise en place and maintain efficiency during service - Effective communication and teamwork skills, fostering collaboration within the kitchen - Attributes - Passionate about food and hospitality, with a commitment to excellence in every dish - Detail-oriented, ensuring high standards of quality and presentation - Adaptable and proactive, able to handle challenges and thrive in a dynamic environment - A willingness to learn and grow, embracing feedback and opportunities for development About MOI: MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen. MOI is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background. Be part of something extraordinary, Apply now! https://moirestaurant.com https://www.instagram.com/moi.soho/ https://www.linkedin.com/company/moi-restaurant
General Manager: £42,500 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for an exceptional general manager to join our team. We’re looking for someone committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | General Manager Monday to Friday | 45 hours per week Oversee and look after our location in Tottenham Court Road location Work hand in hand with the Co-founders and Operations Manager Maintain budgets, costs and quality control Help to manage our team morale and happiness at work while guiding their career development Implement & improve service processes while constantly looking out for ways to improve the way we operate Monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Stock count, rota and supplier management as well as reporting catering and deliveroo data Ensure and enforce the hygiene rules and maintenance of your stores Onboard and train new team members and ensure company rules are being followed And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in leading your team and providing guidance and support when needed. Ability to lead, organise and maintain your stores Possess strong problem-solving skills to identify issues and develop effective solutions Communication skills and strategic thinking Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2-3 Years Ideally, you will have 2-3 years’ experience managing and operating within the hospitality industry Ability to commit full time A desire to make a career in hospitality. Let’s grow together! Compensation | £42,500 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! ** Key Responsibilities:** Customer Service: Greet customers warmly, take accurate orders, and provide friendly and attentive service. Handle cash transactions and operate the POS system to process payments accurately. Address customer enquiries, concerns, and feedback with professionalism and empathy. Coffee Preparation: Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** Work collaboratively with team members to ensure efficient café operations and a positive work environment. ** Requirements:** Previous experience as a Barista or in a similar customer service role. Strong knowledge of coffee preparation techniques and espresso equipment. Excellent communication and interpersonal skills. Positive and proactive attitude, with the ability to work in a fast-paced environment. Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. ** Benefits:** Competitive hourly wage: £12.30 – £13.80 per hour. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. Opportunities for career advancement and professional development. A dynamic, supportive, and fun work environment. ** Other Details:** Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. ** Join Us:** If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you!
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality
Role Overview: We’re looking for a reliable, hardworking Kitchen Assistant to join our dynamic team. You’ll play a key role in supporting the kitchen’s daily operations, maintaining high hygiene standards, and helping to prepare our famous dishes. Key Responsibilities: - Assist with food preparation including chopping, portioning, and plating - Cook and assemble meals (training provided) - Maintain cleanliness of kitchen and storage areas - Wash and sanitise utensils, cookware, and workstations - Receive and store deliveries, checking for quality and accuracy - Support chefs during busy service hours - Follow health and safety procedures at all times - Help with daily and weekly kitchen checks (temperature logs, trail stock etc.) What We’re Looking For: - Previous experience in a kitchen is ideal but not essential - A positive attitude and willingness to learn - Ability to work well under pressure in a fast-paced environment - Strong attention to detail and hygiene - A team player who takes pride in their work - Flexible with working hours (evenings & weekends required) Perks: - Staff meals on shift - Growth opportunities within a growing brand - Supportive team and lively work culture - Staff discounts on food and merch If you’re passionate about food and want to be part of a buzzing, fast-growing brand, apply now and join the Hot n Juicy family.
Assistant Manager | £35,000 per year We are The Salad Project, London’s answer to healthy food, served fast, served seasonally, and served with passion. Our Founders are as passionate about finding and nurturing our staff, as they are about the quality of our food, so we’re on the hunt for exceptional managers to join the team. Role | Assistant Manager Tuesday - Saturday To lead a team of staff and work hand in hand with the general manager To delegate certain tasks to your supervisors to ensure high standards are maintained To complete sufficient food preparation To help manage our team members' morale and happiness at work To implement & improve service processes, constantly look out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.
Join the ALTA Team – Chef de Partie Position – £17+ per hour (Depending on experience) 45 hours minimum per week ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic Kingly Court. Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Barcelona) and Rodero (Pamplona, Basque), brings a wealth of culinary expertise to the kitchen. As a Chef de Partie at ALTA: You will play a key role in the kitchen team, managing a specific section and ensuring the preparation and presentation of dishes meet the restaurant's high standards. You will work closely with other chefs, supporting the Sous Chef and Head Chef to deliver an exceptional dining experience. This position is ideal for an ambitious chef with strong culinary skills, attention to detail, and a passion for food. You will have the opportunity to showcase your expertise, contribute to the menu, and grow within a dynamic kitchen environment. Perks & Benefits: - 50% staff dining discount across MOI, ALTA & DOMU - Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! - Cycle to work scheme, save on a new bike or Lime / Forest bike subscription - Fantastic Supplier trips & training - Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700 - Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max! - Wellness, mental health, and healthcare perks - Delicious meals provided on shift - Opportunities for growth and professional development within an expanding restaurant group Key Responsibilities: - Take full responsibility for a designated section of the kitchen, ensuring efficiency and organisation during service - Prepare, cook, and present dishes to the highest standards of quality, consistency, and presentation - Monitor the section’s mise en place, ensuring everything is ready and replenished as needed. - Communicate effectively with other sections and team members to ensure smooth service flow - Food Preparation and Quality - Follow recipes and presentation standards as set by the Head Chef, maintaining consistency across dishes - Contribute ideas and feedback during menu development, helping to enhance dishes and introduce new concepts - Ensure all ingredients are prepared to the required standards, with a focus on quality and minimising waste Team Collaboration: - Work collaboratively with the kitchen team, maintaining a professional and respectful atmosphere - Assist junior chefs and kitchen staff within your section, providing guidance and support - Participate in training sessions and skill development activities to enhance your expertise - Compliance and Safety - Maintain a clean and organised workstation, adhering to hygiene and safety standards - Follow all food safety and health regulations, including allergen management and proper storage practice - Ensure HACCP documentation is completed accurately for your section Operational Efficiency: - Manage stock levels for your section, communicating with the Sous Chef about ordering needs - Ensure all equipment in your section is in good working condition and report any maintenance issues promptly - Adapt to challenges during service, remaining calm under pressure and finding effective solutions Experience: - Minimum of 1–2 years of experience as a Demi Chef de Partie or similar role in a high-quality, fast-paced kitchen - Proven ability to manage a section and deliver consistent results during busy periods - Skills - Strong culinary skills, including knowledge of cooking techniques and ingredient preparation - Excellent organisational abilities to manage mise en place and maintain efficiency during service - Effective communication and teamwork skills, fostering collaboration within the kitchen Attributes: - Passionate about food and hospitality, with a commitment to excellence in every dish - Detail-oriented, ensuring high standards of quality and presentation - Adaptable and proactive, able to handle challenges and thrive in a dynamic environment - A willingness to learn and grow, embracing feedback and opportunities for development About ALTA: Our menu is a tribute to the bustling streets of San Sebastián—bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background. Be part of something extraordinary, Apply now!
Location: London, UK Salary: £31,000 - 39,000 per annum (depending on experience) Job Type: Full-time, Permanent Hours: ~45 hours per week Job Description: As the Restaurant Manager, you will be responsible for the smooth and efficient management of the restaurant. Your leadership will play a crucial role in maintaining our high standards of service and driving operational success. Key responsibilities include: - Managing day-to-day operations, including rota, staff supervision, training, and development. - Ensuring the restaurant complies with all health, safety, and food hygiene regulations. - Driving exceptional customer service standards and handling guest queries or complaints. - Overseeing inventory management, ordering supplies, and managing vendor relationships. - Recruiting, training, and scheduling staff to ensure efficient operations. Key Requirements: - Minimum of 3 years' experience in a managerial role within a restaurant or hospitality environment. - Strong leadership and team management skills. - Excellent communication and customer service skills - Flexibility to work evenings, weekends, and holidays as needed.
Join Our Team at Taquiza : Chefs wanted! We're on the lookout for an experienced, enthusiastic, and friendly member to join Taquiza, an authentic Mexican restaurant and late-night venue in the heart of Peckham. Key Responsibilities: - Prepare, cook, and present dishes within your section to the highest standards. - Ensure that food is stored correctly and stock is rotated effectively. - Maintain cleanliness and hygiene standards in compliance with food safety regulations - Ensure compliance with all health and safety regulations within the kitchen area. Qualifications & Skills: - Proven experience as a Chef de Partie or strong experience as a Demi Chef or Commis ready for promotion. - Excellent use of various cooking methods, ingredients, equipment, and processes. - Ability to multitask and work efficiently under pressure. Strong communication skills. Working Conditions: - Fast-paced kitchen environment. - Shifts will include evenings, weekends, and holidays. Perks & Benefits: • Free staff meal and drink during your shift • 50% discount when you and up to 4 friends dine with us • Free entry to Corsica Studios x The Carpet Shop events Bonus If You: - Have a flexible schedule - Are keen to pick up extra shifts and hours Hours of Operation Tuesday to Friday: 10am-11pm / Saturday:10am-11pm
• Oversee the day-to-day operations of the takeaway, ensuring high standards of food quality. • Manage staff schedules, delegate tasks, and monitor performance to maintain smooth workflow. • Ensure the takeaway complies with health and safety regulations and food hygiene standards. • Address customer inquiries, handle complaints, and resolve issues promptly. • Manage inventory, place orders with suppliers, and control stock levels to avoid shortages or overstocking.