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OtrosTrabajos information assistant en SwintonCrear alertas
- MCR Injury Clinic
Office Managerhace 2 días£12.5–£13 por horaJornada parcialSwintonOverview of Role To oversee the day-to-day administrative operations of our busy sports therapy clinic. This role is essential to ensuring smooth clinic operations, exceptional patient experience, and efficient business processes. The role is the operational backbone of our clinic, managing everything from patient bookings to facility maintenance. Role Description Patient Management & Customer Service · Manage patient bookings, scheduling, and appointment co-ordination across multiple practitioners. · Handle patient enquiries via phone, email, and in-person with professionalism and empathy. · Maintain accurate patient records and ensure that confidentiality standards and Data Protection requirements are met. · Co-ordinate with clinic staff to optimise appointment schedules. Customer Relationship Management & Data Management · Maintain and update the Customer Relationship Management (CRM) system to ensure data accuracy. · Generate reports on patient attendance, revenue, and clinic performance metrics. · Implement CRM best practices to improve patient retention and communication. Financial Operations · Process and settle supplier invoices, client payments and maintain accurate financial records. · Monitor clinic expenses and assist with budget management. · Handle purchase orders and supplier relationship management. Facility Management · Ensure clinic rooms and common areas are clean, well-maintained, and properly equipped. · Coordinate with maintenance contractors. · Manage inventory of clinical supplies, office materials, and equipment. · Oversee health and safety compliance, including equipment servicing and safety checks. · Maintain professional clinic environment that reflects our brand standards. General Administrative Support · Provide administrative support to clinical staff and management. · Manage clinic communications, including phone systems and email correspondence. · Coordinate staff schedules and cover arrangements. · Assist with social media and marketing initiatives and patient communication campaigns. Professional · To demonstrate effective time management and organisational skills during management of own workload · To act as an ambassador for the MCR Injury Clinic at all times. · To be aware of, keep up to date with and adhere to all MCR Injury Clinic policies and procedure at all times. · To participate in the appraisal system and be responsible for fulfilling your own agreed objectives and personal development plan. Person Specification Qualifications (Desirable) Relevant admirative qualification (NVW Level 3 or equivalent) First aid certification Book-keeping qualification (Level 2 or equivalent) Experience (Essential) Minimum 2 year’s experience in an administrative or operations role, preferably in healthcare, fitness, or service industry Experience with CRM systems and database management Experience with social media and digital marketing platforms Basic bookkeeping or finance administration experience Customer service experience in a professional environment Skills (Essential) Excellent organisational skills with strong attention to detail Exceptional communication skills, both written and verbal Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to learn new software systems quickly Strong problem-solving abilities and initiative Ability to work independently and manage multiple priorities Professional telephone manner and customer service skills Basic understanding of health and safety regulations Personal Attributes (Essential) Discretion and ability to handle confidential information Empathetic and patient-focused approach Reliable, punctual, and trustworthy Flexible and adaptable to changing priorities Team player with positive attitude Professional appearance and demeanour ADDITIONAL INFORMATION The following supplementary information will form part of your job description. Codes of Professional Conduct: Staff are required to abide by all relevant Company policies and procedures. Confidentiality: Information relating to employees and business of the Company must be treated in the strictest confidence. Under no circumstances should such information be discussed with any unauthorised person(s) or organisations. All staff must operate within the requirements of the Whistleblowing Policy. Health & Safety: Employees are required to ensure they are aware of, and comply with, policies and procedures relating to Health & Safety (whether statutory or Company), and assist in ensuring the compliance of other staff. Equality & Diversity: The Company is committed to ensure that no job applicant or employee receives less favorable treatment on the grounds of age, disability, gender, race, religion or belief, sexual orientation, marital status, gender reassignment or pregnancy/maternity. We fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. Policies: It is the responsibility of staff to be familiar with Company policies that affect them, and work within the scope set out in them. Managers are responsible for ensuring staff know about, and work within the Company’s policies, procedures and protocols. This job description and person specification are neither exhaustive nor exclusive and the responsibilities and tasks may change during the life of the role.
Inscripción fácil - Target Strategies
Trainee Sales Assistanthace 2 meses£26000–£28000 anualJornada completaManchesterManchester City Centre | Immediate Start Are you eager for a fresh start or ready to steer your career in a new direction? We've got great news! Our dynamic team is on the lookout for goal-oriented, motivated individuals to join us. About Us: Based in the heart of Manchester City Centre, we're an outsourced sales and marketing company dedicated to promoting and representing renowned brands. Key Responsibilities: Elevate our clients brands Engage with customers daily, understanding their needs, offering solutions, and delivering top-notch customer service Serve as brand ambassadors Uphold and enhance the public perception of our brands Ideal Candidates: Driven to achieve goals While previous customer service experience is beneficial, it's not a requirement Excellent communication skills Dedication to ensuring high levels of customer and client satisfaction Ability to collaborate effectively within a team Benefits: Unlimited commission potential, alongside additional incentives and bonuses Comprehensive product training and ongoing coaching provided by dedicated mentors Access to all necessary sales and marketing tools Opportunities for career advancement Regular team-building social events Organised domestic and international events, including networking opportunities Requirements: Strong communication abilities Customer-centric mindset Positive outlook Dependable and accountable Strong work ethic Team player We offer competitive compensation and ample opportunities for professional growth. If you're driven and passionate about delivering exceptional customer service, we invite you to apply. Please submit your CV outlining relevant experience. Only qualified candidates will be contacted for initial interviews.
¡Incorporación inmediata!Sin experienciaInscripción fácil - The Marginal Organisation
Sales Assistanthace 2 meses£1800–£4000 mensualJornada completaManchesterWe are an outsourced sales solution company in partnership with Infinite Sales Solutions UK We are contracted to represent a variety of companies that do not have their own sales / marketing teams or find that it is much more economical to outsource the work than set up a sales team for a short term period We provide our client base with a dedicated, coached and professional team to represent them Free Coaching & Mentorship from entrepreneurs You don’t need any experience, were looking for someone who’s confident, has the willingness to learn/progress within our company and is outgoing. Based in City Centre in Manchester, UK
¡Incorporación inmediata!Sin experienciaInscripción fácil
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