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Our client is a technology consultancy. Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting our client approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with our client's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Contractors at our client follow the same principles as permanent consultants. The roles are varied, technical, and never confined to any one provider or solution. Requirements Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it. Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years, with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. Technical Skills To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: Your working area and how you apply this to your role Functional and non-functional automation testing Using tools like Playwright, Typescript and Gatling Carrying out accessibility testing against WCAG 2.2 standards using tools like JAWS and/or Dragon Creating test documentation Resolving complex issues and presenting to stakeholders Creating tasks from high-level requirements Defect triage Active SC clearance due to the nature of client work You'll need a good understanding of: Basic principles of programming paradigms, such as object-orientated programming and procedural programming The concepts and benefits of OAT testing Essential skills: As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: Strong attention to detail and high-quality outcomes A methodical approach to resolving complex problems Respectfully challenged decisions or solutions communicated with technical and non-technical people Been proactive and taken the initiative in seeking solutions to mitigate risk Raised risks and issues through the correct tools Built relationships and resolved conflicts Led project meetings and contributed to workshops and events Other experience Some areas of experience are not essential but relevant to the role: UK government service standards Agile methodology Salary Up to £500 per day (working inside IR35) Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at our client. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email JBRP1_UKTJ

Your new company A large public sector organisation is looking for an Application Support Lead on a permanent basis to act as a senior subject matter expert and technical leader within its Application Support team. You will oversee the design, management and support of a diverse estate of around 80 applications and 60 services, spanning Windows, Linux/UNIX, Azure and SaaS platforms, from building management systems through to core teaching and learning services. You will take end-to-end ownership of these systems, set technical standards and deliver excellent operational support. As well as hands-on technical delivery, you will deputise for the Application Support Manager when required and manage tasks on their behalf. The role combines technical analysis, business analysis and project management. Your new role • Designing, integrating, administering and supporting enterprise, cloud, SaaS, hybrid and server-based applications, • Managing application databases to ensure data integrity, resilience and high availability, including regular disaster recovery testing of critical systems with reporting to the audit committee, • Leading business analysis and requirements gathering ahead of any tender or product purchase, • Leading the onboarding of new applications from hosting architecture through to live production, support standards and staff training, • Overseeing major incidents from a technical standpoint, coordinating resolver groups and stepping in hands-on when needed, • Leading root cause analysis and continual service improvement, • Maintaining awareness of cyber security threats and implementing technologies to strengthen the organisation's security posture, • Developing best-practice policies, standards, procedures and guidelines, • Leading project and change activity as part of wider IT and organisation-wide project teams, • Coaching and mentoring team members to build overall capability What you'll need to succeed • Extensive technical background across physical, virtualised, SaaS and hybrid application delivery, including Windows, UNIX/Linux and Azure, • Hands-on database management experience, ideally across SQL Server, MySQL and MariaDB, • Strong working knowledge of ITIL processes, including incident, problem and change management, • Experience of delivering application support in a similarly sized, complex and diverse organisation, • Experience of working with multiple support and resolver groups, and with third-party vendors, • Working knowledge of cyber security processes and practices, and experience of working with Information Security and governance teams, • The ability to act as a trusted advisor, communicating complex technical concepts clearly to non-technical stakeholders, • The ability to manage multiple priorities in a demanding environment What you'll get in return • Salary of £48,337 to £57,666 depending on experience, • 42 days' annual leave including public holidays, • Excellent public sector pension scheme, • Flexible and hybrid working, • Discounted local travel and retailer discounts, • A fair, inclusive and supportive working environment, • Career progression and development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ

Senior Officer, Partnerships (Fundraising)Environment ProgramPartnershipsThe Partnerships team works to scale Pew’s impact in the world by building an engaged community of partners and mobilizing resources to advance our vital work.Position OverviewDo you have a passion for building meaningful relationships and mobilizing resources to create positive impact for people and nature? As a Senior officer on Pew’s Partnerships team, you'll be at the forefront of building fundraising and partnership support for key priorities of Pew’s Environment portfolio, including support for domestic and international conservation work and large-scale, global partnerships.Under the guidance of the team director, you’ll establish relationships both internally and externally, using metrics and ROI to meet key programmatic deliverables. To be successful, you'll need to have strong people skills, be adept at setting priorities and anticipating needs, maintain a strong work ethic, as well as the discretion to handle confidential information, and a capacity to quickly learn Pew and Partnerships' systems. As you become knowledgeable in all facets of Partnerships, you'll lead and support ongoing and special projects between your focus area and Partnerships more broadly as needed. Your responsibilities will evolve in line with Partnerships’ and the institution’s growth and needs.The senior officer position is based in Washington, DC, reports to the director, Partnerships (Environment), and will participate in Pew’s hybrid work program with core days in the office and the flexibility to telework the remaining days. Staff also enjoy four telework “flex weeks” per year.ResponsibilitiesServe as a subject matter expert for the fundraising cluster.Help establish fundraising strategy for specific projects within the cluster, including Enduring Earth and other large-scale collaborations or Trust-operated projects.Execute an assigned portfolio of prospects to identify areas of philanthropic and partnerships support for the needs of the Environment portfolio.Set a primary goal to develop deep relationships with the Environment program teams, gaining credibility and a personal affinity for the work being conducted.Work in conjunction with program staff to understand and translate the value proposition of the work to external audiences.Guided by the scope of prospects’ interests, collaborate with, and refer prospects across the full organization to leverage the maximum philanthropic potential of prospects.Work collaboratively with resource mobilization colleagues who are also responsible for portfolio execution, identifying best practices while suggesting process improvements for the benefit of the overall team.Lead the development of written proposals, concept papers, fundraising plans, and other materials needed to creatively deepen prospect engagement for securing gifts. In coordination with the Donor Relations officer, develop and execute comprehensive and creative donor stewardship plans for the portfolio.Collaborate closely with Prospect Research and Portfolio Management colleagues to identify, assess, and drive opportunities, and to refine your portfolio.Participate fully in Pew’s Salesforce constituent relationship management and PeopleSoft financial systems, collaborating with analytics and administrative team members. Be meticulous in prospect reporting and tracking relationships in the CRM.RequirementsA bachelor’s degree, or equivalent experience, is required; advanced degree preferred.Generally, 10 years of successful fundraising experience, with a demonstrated track record of closing significant investments and philanthropy through creative, entrepreneurial and sophisticated relationship building. Commitment to embody, practice, and develop growth mindset skill sets in work and interactions.Documented success personally implementing sophisticated cultivation strategies leading to successful closure of six and seven figure gifts, including gifts from both individuals and foundations.A strong commitment to producing measurable results combined with creativity in problem solving.Exemplary verbal, written, and editing skills, including aptitude to understand and translate Pew’s mission and interests for donors and prospects with clarity, crispness, and effectiveness.Experience developing complex written materials in a short period of time.A commitment to working in a deadline-driven, collaborative environment with respect for accountability and responsibility.Sound judgment and integrity; willingness to try new approaches; and a high level of enthusiasm and dedication to the mission and objectives of the institution.Experience setting short-and long-term planning goals in line with program priorities. Highly organized and experienced at handling multiple projects while maintaining clarity of focus and flexibility in the face of organizational change and ambiguity.Proven research and analytic skills, with the capacity to investigate an issue, ask thoughtful questions and recommend possible solutions.Discretion in handling and securing confidential information, and experience conducting oneself in a highly professional manner.Knowledge of and demonstrated proficiency in the use of software (Windows, Microsoft Word, Excel, PowerPoint, and Outlook) and the capacity to learn technology used at Pew, including Salesforce and PeopleSoft if not already familiar.TravelOccasional travel as required.Work AuthorizationCandidates much be legally authorized to work in the country for which they are seeking employment without visa sponsorship.Salary RangeUnited States Pay Range: $161,500 - $180,500The salary range represents a reasonable estimate of the annual salary based on Pew’s commitment to provide equitable and market-competitive pay. The actual salary offered will take into consideration many factors including but not limited to job-related knowledge, skills and experience, internal pay equity, and business need.Total RewardsWe offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; and work/life benefits to maintain a good balance.Pew is an equal opportunity employer and makes employment decisions without regard to race, ethnicity, gender, or any other protected characteristics.SummaryLocation: Washington, DC (901 E)Type: Full time

Salary from£41,874 + Up to 10% Bonus Permanent, 40 Hours Per Week -Monday to Friday Based at our offices in Doxford Park, Sunderland Join our dynamicSystem Control Teamat Northern Gas Network's (NGN) Energy Management Centre (EMC) - a 24/7 hubresponsible fordemand balancing and the safe, efficient transportation of gases from the various entry points onto the NGN networks, to the consumer. As aDay Shift Engineer you will play a vital role in maintaining system balance, managing remote assets, and ensuring network resilience. You will develop detailed knowledge of all NGN gas systems, our characteristics,behaviours, and how to develop the regular forecasts and balancing strategies necessary to maintain supply, and to publish this information to National Gas. PleaseNote: National Security Vetting is a requirement for this role • Develop strategies that ensure system balance and gain sign off from the shift lead prior to publication, • Manage the remote plant and equipment associated with the daily balancing of the network, including offtakes, storage sites, valves and regulators to ensure that network capacity requirements are met, • Handle alarms generated by the network, analysing such in conjunction with the shift lead to raise faults and ensure an appropriate response is secured, based on the defined alarm response and assessment of prevailing conditions, • Manage the daily maintenance activity on the network both for planned and unplanned maintenance as well as non-routine activities to ensure that network capacity and resilience requirements are met, • Support the department during Network Gas Supply Emergencies or equivalent exercises to meet NGN statutory obligations, • Provide cover arrangements for the 24/7 function and additionally provide cover for the other functions working weekdays within the EMC, • Degree-level technical qualification would be beneficial, although applications are equally welcomed from candidates with relevant technical or operational experience, • Ability to demonstrate technical knowledge and experience of successful project planning and co-ordination on a range of work types, • Excellent problem solving and analytical skills, • Effective communicator – written, verbal, and numerical, • Previous positive work / engagement with external stakeholders If you are passionate about ensuring the safety and efficiency of gas networks, we would love to hear from you! • Salary from £41,874 per annum, • Annual bonus of up to 10%, recognising your contribution and performance, • 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period, • Occupational sick pay available after the first 2 calendar days of statutory sick pay, • Generous stakeholder pension scheme, doubling your contribution, up to 10%, • Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a virtual GP service, • Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/AbilityMatters) to ensure we reflect and uplift the communities we serve. • Trailblazing, • Empowered, • Heartfelt, • Community Focused, • Intellectually Curious, • Happy #J-18808-Ljbffr

The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. • In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion., • Making professional, autonomous decisions in relation to presenting problems, whether self‑referred or referred from other health care workers within the organisation., • Assessing the health care needs of patients with undifferentiated and undiagnosed problems., • Screening patients for disease risk factors and early signs of illness., • Developing management plans for health in consultation with patients and in line with current practice disease management protocols., • Providing patients with support, advice and health education., • Admitting patients to hospital and referring to other care providers as appropriate., • Recording clear and contemporaneous consultation notes to agreed standards., • Collecting data for audit purposes when agreed., • Compiling and issuing electronic acute and repeat prescriptions (avoiding hand‑written prescriptions whenever possible.), • Prescribing in accordance with the Sussex ICB formulary (or generically) whenever this is clinically appropriate., • In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care., • Weekly on‑call duties pro rata., • Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety., • A commitment to life‑long learning and audit to ensure evidence‑based best practice., • Contributing to evaluation/audit and clinical standard setting within the organisation when agreed., • Contributing to the summarising of patient records and read‑coding patient data as appropriate., • Attending training and events organised by the practice or other agencies, where appropriate. While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. The post-holder will support the equality, diversity and rights of patients, carers, and colleagues, to include: • Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation., • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues., • Behaving in a manner which is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights. The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): • Using personal security systems within the workplace according to practice guidelines., • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines., • Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements., • Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients., • Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances.), • Hand hygiene standards for self and others., • Managing directly all incidents of accidental exposure., • Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice., • Making effective use of training to update knowledge and skills and initiate and manage the training of others across the full range of infection control and patient processes., • Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand‑cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment., • Safe management of sharps use, storage and disposal., • Maintenance of own clean working environment., • Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised., • Undertaking periodic infection control training., • Correct waste and instrument management, including handling, segregation, and container use., • Maintenance of sterile environments., • Demonstrate due regard for safeguarding and promoting the welfare of children. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development., • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. The post-holder will strive to maintain quality within the practice, and will: • Alert other team members to issues of quality and risk., • Assess own performance and take accountability for own actions, either directly or under supervision., • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance., • Work effectively with individuals in other agencies to meet patients needs., • Effectively manage own time, workload, and resources. The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members., • Communicate effectively with patients and carers., • Recognise peoples needs for alternative methods of communication and respond accordingly. The post-holder will: • Apply practice policies, standards and guidance., • Discuss with other members of the team how the policies, standards and guidelines will affect own work., • Participate in audits where appropriate., • Qualified GP MRCGP, • Vocational Training Certificate or equivalent JCPTGP, • General Practitioner (Certificate of Completion of Training CCT) Eligibility Full GMC Registration, • UK permit or right to work in the UK, • Experience of working in a primary care environment, • Experience of continued professional development, • Experience of QOF and clinical audit The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. • Up to 7 sessions a week with flexible times (open for discussion), • Face to face consultations, • All normal duties and responsibilities associated with a GP working within primary care (please see attached job description), • Outstanding GP Triage system, • Excellent work/life balance with flexible working pattern and negotiable sessions, • No out of hours or weekend working, • Competitive salary and generous holiday package, • Opportunity for extra sessions, • Based over four sites, • NHS pension scheme, • Accredited training practice, • View to GP partnership for the right candidate If you looking to join a friendly, forward thinking training practice who are committed to providing and developing a high-quality service, then ACF Medical Group is the place for you! The practices are situated in great location on the Sussex Coast. Easily commutable being only a 10-20 minute drive from Worthing, 30‑minute drive from Chichester and 45‑minute drive from Portsmouth. There are also great transport links to London. The practices have approx 29,400 patients and holds an abundance of knowledge with a team of a 5 Partners, 14 Salaried GPs and a supportive multi‑disciplinary team which includes an experienced and established nursing team, prescribing paramedics and large prescribing team with pharmacists and technicians and physiotherapists. As a training practice (residents and medical students), we have a strong education focus, placing high value on training and development. We have regular practice learning sessions, and support our teams in their professional development and special interests. We value a work life balance and are flexible with session and time requests. This role is a great opportunity for an experienced GP or newly qualified GP looking to start their career in primary care. #J-18808-Ljbffr

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture. Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience. At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do. The Service Operations Lead is responsible for leading END.'s IT service operations team, ensuring colleagues across our retail stores, warehouse, head offices and remote locations receive fast, reliable and friendly technology support. The role leads the day-to-day running of the service desk and end-user support function, owns the Mac and Windows endpoint estate from purchase to disposal, and ensures services are delivered to the standards the business expects. As the operational link between Technology and the wider business, the role partners with colleagues to understand their priorities, sets clear expectations through agreed service levels, and continually improves the quality and efficiency of support. It works closely with the Infrastructure Lead, Applications & ERP, the Cybersecurity Manager, business stakeholders and third-party suppliers. • Lead, coach and develop the Service Operations team, setting clear objectives and managing performance, rotas and workload so cover is maintained across all sites and trading hours., • Own the day-to-day running of the service desk, ensuring incidents and requests are logged, triaged, prioritised and resolved within agreed SLAs., • Define, monitor and report on SLAs, KPIs and service performance, using data to drive improvement and give the business clear visibility of service quality., • Embed practical, ITIL-aligned processes across incident, request, problem, change and knowledge management, kept proportionate for a fast-moving retail business., • Own the end-user device lifecycle across Mac and Windows, covering procurement, build, deployment, maintenance, refresh and secure disposal., • Maintain an accurate, auditable asset register for hardware and software, including licence management, warranty tracking and regular reconciliation against device management and identity platforms., • Own software licence management and review, regularly auditing licence allocation and usage across Microsoft 365 and other SaaS platforms, reclaiming unused licences, ensuring compliance and supporting renewal and cost decisions., • Oversee endpoint management and configuration through our device management tooling, working with the Cybersecurity and Infrastructure teams to keep devices patched, compliant and protected., • Act as a business partner to retail, warehouse, customer service and head office teams, understanding their needs, agreeing priorities and managing expectations., • Manage escalations from a service perspective, coordinating resolution with Infrastructure, Security, Applications teams and suppliers, and keeping stakeholders informed throughout., • Manage the IT on-call rota, ensuring out-of-hours cover is in place across all sites and trading hours, with clear escalation routes and handovers., • Participate in the on-call rota, responding to and coordinating out-of-hours incidents as required., • Run joiner, mover and leaver processes in partnership with HR and the identity team, so colleagues have the right access and equipment from day one., • Support store openings, office moves, refits and peak trading periods, ensuring the right devices and support are in place., • Build and maintain knowledge base and self-service content that reduces repeat contacts and improves first-time fix rates., • Proactively identify continual improvement opportunities and manage these through the change process., • Champion a customer-focused, security-aware culture within the team and across the business, • Proven experience leading, developing and motivating an IT support or service desk team., • Deep experience of endpoint and asset management across Mac (macOS, iOS) and Windows estates, including hardware and software asset lifecycle and licence management., • Hands-on experience with endpoint management tooling such as Microsoft Intune, Jamf, ManageEngine Endpoint Central or similar., • Strong working knowledge of ITIL and service delivery practices., • Experience defining, managing and reporting on SLAs and KPIs, and prioritising work based on business impact and urgency., • Experience of ITSM / service desk ticketing platforms, including queue management, reporting and workflow configuration., • Good knowledge of Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and identity platforms such as Entra ID and Okta., • Working understanding of infrastructure and security tooling (networking and Wi-Fi, zero trust remote access, EDR and backup), sufficient to triage issues and work effectively with the responsible teams., • Knowledge of end-user hardware including laptops, mobile devices, printers, meeting room AV / collaboration solutions and Teams Rooms., • Excellent troubleshooting and diagnostic skills, with a calm approach under pressure., • Strong organisation skills and the ability to balance competing priorities., • Willing to travel to sites across London, the UK and Europe as required., • Strong communication and influencing skills. Able to exchange ideas and information effectively in a clear, concise and straightforward way, explaining technical issues clearly to non-technical colleagues. Working collaboratively with internal stakeholders including peers, senior leaders and team members, and external stakeholders where required, to achieve functional objectives., • Experience in a fashion, retail or ecommerce environment, ideally supporting stores, warehouse and head office teams., • Experience supporting retail POS, warehouse handheld / barcode scanning and label printing solutions (e.g. Dynamics 365 Commerce and Warehouse Management)., • A current UK driving licence., • Level 5 professional qualifications or extensive practical knowledge gained through experience, • ITIL Foundation certification or equivalent experience (ITIL 4 or other service management qualifications desirable), • 33 days holiday (including bank holidays), • Flexible working, with 2 days WFH, • 40 Hours per week - Monday to Friday, • Holiday trading (Buy or sell 3 days), • Your birthday off, • Access to Employee Assistance Programme, • Healthcare Cashback Plan, • Moments that matter gifts (Weddings and Babies), • A pension that both you and the company contribute to, • Generous staff discount, • Opportunities for professional development and career progression, • And so much more…. Please note: Employment is conditional upon having the legal right to work in the UK for the role offered. #J-18808-Ljbffr

• Department: Energy and natural resources At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Due to increased opportunities and demand in the Energy & Natural Resources division, the Energy & Natural Resources team are recruiting Senior Project Planners to join a diverse and supportive team during a period of significant growth. Our nuclear client is at the forefront of industry leading change, and we are keen to speak to individuals with senior project planning experience to see what Turner & Townsend can offer you. Candidates will be required to be present in our client office in Teesside 2/3 days per week. A Senior Planner will be responsible for work packages and projects of varying size and complexity. Due to the nature of the programme of works, work packages may vary in size with Senior Planners accountable for scheduling multiple smaller projects or one which could be significantly larger in value. A Senior Planner will be responsible for taking the lead on planning for multiple non-related projects or single highly complex projects within the programme of works. They will understand and manage relationships between time, cost, risk, change, reporting and scope, with accountability for creating and maintaining robust schedules that provide our clients with accurate data to drive management decisions. They will play a key role in ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. As a Senior Planner, you have a passion to provide services as required by our clients, which may include: • Taking the lead on planning, supporting more junior planning professionals on novel, high value projects or programmes., • Creation, development and maintenance of project schedules that assist and align with project requirements on a complex, risk managed project or programme., • Adherence to NEC or FIDIC contract processes for management of schedule data and submissions., • Assisting the project team to develop status reports to keep management informed on project progress., • Involvement with senior team in oversight of day-to-day management, staffing and the implementation of Integrated Project Controls standards and processes., • Reducing uncertainty, improving efficiency and understanding project objectives., • Interacting with the project team to define scope of work to develop and update detailed schedules, cost information and identification of variances from original schedule., • Assisting project managers to schedule work and coordinate assignments., • Evaluation of project schedule progress and performance and identify developing problem areas., • Analysis of float, critical path and constraints to understand the effect of approved changes or slippages to schedule, recommending alternative courses of action for recovery., • Undertaking project progress reviews., • Monitoring and consolidation of multiple project schedules into Integrated master Schedule (IMS)., • Monitoring the project managers reporting system summarising the progress status of all projects., • Monitor and advise on status of project KPIs across multiple projects., • Understand and report EVM on a periodic basis., • Functional management of planning personnel within the Turner & Townsend team, conducting mentoring and coaching as required. You have senior professional Project Controls experience specialising in Planning & Scheduling in one or more sectors across the whole Project lifecycle. While nuclear experience is desirable it is not an absolute requirement. You have strong knowledge and proficiency with Primavera (P6) and other planning and resourcing software and can coordinate and work with other teams utilising your multi-disciplinary knowledge. You will be a strong communicator, able to demonstrate leadership behaviours with the ability to influence, manage, motivate, coach and develop a team by fostering a diverse and inclusive environment. You promote empowerment and contribution and have a passion to build a community and support network beyond your delivery role. You also; • Will be able to obtain BPSS level security clearance., • Are a member of a relevant professional body e.g., Association for Project Management, Project Management Institute., • Have excellent verbal and written communication skills., • Have the ability to make risk-based decisions where the parameters are unclear, and judgement is needed., • Have strong leadership skills with the ability to mobilise, inspire and lead by example., • Can navigate through conflict situations and defuse tension., • Have a desire to work within the nuclear sector. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. #J-18808-Ljbffr

Senior Scala/JVM Software Developer Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery,and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. We are looking for a Scala Software Developer to design, build, and maintain high-quality microservices and Back End systems using Scala and the Play Framework. You will help UK government clients solve complex problems and deliver tangible value for citizens and the public sector. Working as part of a multidisciplinary agile team, you will deliver user-centred digital services that meet strict Government Digital Service (GDS) standards and WCAG accessibility requirements. This is a hands-on technical role operating within structured, highly governed environments where security, high performance, accessibility, and architectural reliability are critical to service success. • Build and ship high-performance software components that meet user needs end-to-end., • Write clean, secure, and well-tested code in Scala, adhering to functional programming principles and modern development standards., • Operate, maintain, and scale the services you build identifying, triaging, and resolving production issues., • Follow and help improve internal engineering best-practice guidelines., • Coach apprentices and junior developers, contributing actively to Scrumconnect's engineering community., • Conduct thorough peer code reviews and contribute to architectural decisions within your team., • Collaborate closely with product owners, interaction designers, and user researchers to shape what gets built. You'll be working with: Scala, Play Framework, MongoDB, AWS, Kubernetes (EKS), Terraform, GitHub Actions, Splunk, Grafana. We're looking for: • Strong commercial experience designing, building, and operating production software systems using Scala and the Play Framework., • Confidence with modern development practices (Test-Driven Development using ScalaTest/Specs2, continuous integration/continuous deployment, and automated testing)., • Solid understanding of information security principles and secure-by-default engineering., • Experience with systems design, RESTful API development, and microservices integration in complex environments., • Comfort supporting services in production including on-call participation, incident response, and setting up observability tools., • A user-focused mindset and experience collaborating closely with designers and product colleagues., • Experience working in agile or hybrid delivery models (Scrum, Kanban)., • Experience working on high-volume transactional digital services (or strong evidence you can ramp quickly in a fast-paced environment)., • Experience delivering digital services within UK central government or the wider public sector., • Experience working with regulated public-sector, GDS, or financial-services environments., • Open-source contributions to government engineering ecosystems., • Active community-of-practice contribution (technical talks, blog posts, or internal Scala mentoring)., • Working Pattern: Hybrid working, • Location: Newcastle, • Duration: 6 months It is our mission to make digital easy - through intelligent systems that predict needs, automate complexity and drive measurable value for the citizens and organisations we serve. • Collaboration - We are stronger as a team than as individuals. We tackle problems and celebrate wins together., • Create Value Early - We find the quickest route from idea to product because customers rely on us to do what's best., • Integrity - Teamwork requires trust. We can always be relied upon to uphold the highest standards., • Commitment - No matter what, no matter how, we will always give our 100% to keeping our promises and achieving our goals. At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all. #J-18808-Ljbffr

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture. Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience. At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do. The Service Operations Lead is responsible for leading END.'s IT service operations team, ensuring colleagues across our retail stores, warehouse, head offices and remote locations receive fast, reliable and friendly technology support. The role leads the day-to-day running of the service desk and end-user support function, owns the Mac and Windows endpoint estate from purchase to disposal, and ensures services are delivered to the standards the business expects. As the operational link between Technology and the wider business, the role partners with colleagues to understand their priorities, sets clear expectations through agreed service levels, and continually improves the quality and efficiency of support. It works closely with the Infrastructure Lead, Applications & ERP, the Cybersecurity Manager, business stakeholders and third-party suppliers. • Lead, coach and develop the Service Operations team, setting clear objectives and managing performance, rotas and workload so cover is maintained across all sites and trading hours., • Own the day-to-day running of the service desk, ensuring incidents and requests are logged, triaged, prioritised and resolved within agreed SLAs., • Define, monitor and report on SLAs, KPIs and service performance, using data to drive improvement and give the business clear visibility of service quality., • Embed practical, ITIL-aligned processes across incident, request, problem, change and knowledge management, kept proportionate for a fast-moving retail business., • Own the end-user device lifecycle across Mac and Windows, covering procurement, build, deployment, maintenance, refresh and secure disposal., • Maintain an accurate, auditable asset register for hardware and software, including licence management, warranty tracking and regular reconciliation against device management and identity platforms., • Own software licence management and review, regularly auditing licence allocation and usage across Microsoft 365 and other SaaS platforms, reclaiming unused licences, ensuring compliance and supporting renewal and cost decisions., • Oversee endpoint management and configuration through our device management tooling, working with the Cybersecurity and Infrastructure teams to keep devices patched, compliant and protected., • Act as a business partner to retail, warehouse, customer service and head office teams, understanding their needs, agreeing priorities and managing expectations., • Manage escalations from a service perspective, coordinating resolution with Infrastructure, Security, Applications teams and suppliers, and keeping stakeholders informed throughout., • Manage the IT on-call rota, ensuring out-of-hours cover is in place across all sites and trading hours, with clear escalation routes and handovers., • Participate in the on-call rota, responding to and coordinating out-of-hours incidents as required., • Run joiner, mover and leaver processes in partnership with HR and the identity team, so colleagues have the right access and equipment from day one., • Support store openings, office moves, refits and peak trading periods, ensuring the right devices and support are in place., • Build and maintain knowledge base and self-service content that reduces repeat contacts and improves first-time fix rates., • Proactively identify continual improvement opportunities and manage these through the change process., • Champion a customer-focused, security-aware culture within the team and across the business, • Proven experience leading, developing and motivating an IT support or service desk team., • Deep experience of endpoint and asset management across Mac (macOS, iOS) and Windows estates, including hardware and software asset lifecycle and licence management., • Hands-on experience with endpoint management tooling such as Microsoft Intune, Jamf, ManageEngine Endpoint Central or similar., • Strong working knowledge of ITIL and service delivery practices., • Experience defining, managing and reporting on SLAs and KPIs, and prioritising work based on business impact and urgency., • Experience of ITSM / service desk ticketing platforms, including queue management, reporting and workflow configuration., • Good knowledge of Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive) and identity platforms such as Entra ID and Okta., • Working understanding of infrastructure and security tooling (networking and Wi-Fi, zero trust remote access, EDR and backup), sufficient to triage issues and work effectively with the responsible teams., • Knowledge of end-user hardware including laptops, mobile devices, printers, meeting room AV / collaboration solutions and Teams Rooms., • Excellent troubleshooting and diagnostic skills, with a calm approach under pressure., • Strong organisation skills and the ability to balance competing priorities., • Willing to travel to sites across London, the UK and Europe as required., • Strong communication and influencing skills. Able to exchange ideas and information effectively in a clear, concise and straightforward way, explaining technical issues clearly to non-technical colleagues. Working collaboratively with internal stakeholders including peers, senior leaders and team members, and external stakeholders where required, to achieve functional objectives., • Experience in a fashion, retail or ecommerce environment, ideally supporting stores, warehouse and head office teams., • Experience supporting retail POS, warehouse handheld / barcode scanning and label printing solutions (e.g. Dynamics 365 Commerce and Warehouse Management)., • A current UK driving licence., • Level 5 professional qualifications or extensive practical knowledge gained through experience, • ITIL Foundation certification or equivalent experience (ITIL 4 or other service management qualifications desirable), • 33 days holiday (including bank holidays), • Flexible working, with 2 days WFH, • 40 Hours per week - Monday to Friday, • Holiday trading (Buy or sell 3 days), • Your birthday off, • Access to Employee Assistance Programme, • Healthcare Cashback Plan, • Moments that matter gifts (Weddings and Babies), • A pension that both you and the company contribute to, • Generous staff discount, • Opportunities for professional development and career progression, • And so much more…. Please note: Employment is conditional upon having the legal right to work in the UK for the role offered. #J-18808-Ljbffr

• Develop and execute a structured people-analytics plan aligned with SBV’s People Strategy, People 360 priorities, business objectives and workforce risks., • Translate strategic and operational business questions into analytical hypotheses, measures, data requirements and decision-support outputs., • Conduct descriptive, diagnostic, predictive and scenario-based analysis across the employee lifecycle., • Analyse workforce patterns relating to attraction, recruitment, onboarding, deployment, performance, capability, learning, mobility, succession, engagement, absenteeism, retention and separation., • Identify underlying drivers of workforce outcomes rather than only reporting historical movements., • Segment workforce data by relevant organisational, occupational, geographic and employee-lifecycle dimensions, subject to ethical, legal and privacy controls., • Develop evidence-based recommendations that improve workforce effectiveness, resilience, productivity and employee experience., • Evaluate the impact of people interventions and document analytical assumptions, methods, limitations and interpretation guidance., • Develop and execute a structured people-analytics plan aligned with SBV’s People Strategy, People 360 priorities, business objectives and workforce risks., • Translate strategic and operational business questions into analytical hypotheses, measures, data requirements and decision-support outputs., • Conduct descriptive, diagnostic, predictive and scenario-based analysis across the employee lifecycle., • Analyse workforce patterns relating to attraction, recruitment, onboarding, deployment, performance, capability, learning, mobility, succession, engagement, absenteeism, retention and separation., • Identify underlying drivers of workforce outcomes rather than only reporting historical movements., • Segment workforce data by relevant organisational, occupational, geographic and employee-lifecycle dimensions, subject to ethical, legal and privacy controls., • Develop evidence-based recommendations that improve workforce effectiveness, resilience, productivity and employee experience., • Evaluate the impact of people interventions and document analytical assumptions, methods, limitations and interpretation guidance., • Partner with the People Architect, Technology and key stakeholders to build workforce demand, supply, capacity and capability models to support annual and multi-year workforce planning., • Analyse current and future headcount, labour capacity, workforce composition, skills requirements and critical-role dependencies., • Develop scenarios for business growth, operating-model change, automation, digitisation, organisational redesign and workforce restructuring, • Identify emerging skills gaps, scarce capabilities, succession vulnerabilities and workforce continuity risks., • Support organisational design analysis through assessment of structures, spans of control, management layers, vacancy patterns, role duplication and workforce deployment., • Integrate people, operational and financial information to assess labour-cost drivers and workforce productivity., • Provide analytical input into build, buy, borrow, automate, redeploy and partner workforce decisions., • Support the Talent Marketplace by analysing skills supply, employee profiles, role requirements, mobility opportunities and capability adjacencies, • Design, develop and maintain enterprise People dashboards, scorecards and analytical products for executives, governance forums, People leaders and operational users in alignment with Technology and SBV standards., • Build governed semantic models and data relationships that enable consistent interpretation of people measures., • Use Power BI or approved business-intelligence platforms to create accessible, interactive and decision-focused visualisations., • Develop calculations, measures, drilldowns and exception reporting appropriate to stakeholder needs., • Automate recurring data preparation, reconciliation, reporting and distribution activities where appropriate., • Introduce alerts and exception indicators for priority workforce, compliance and operational risks., • Convert complex findings into clear executive narratives, visual stories and recommended actions., • Monitor report adoption, rationalise duplicate or low-value reports and maintain a controlled People-reporting catalogue., • Define and maintain the logical people-data model covering employees, positions, jobs, structures, skills, competencies, learning, performance, succession and workforce movements., • Champion the data governance within HR in accordance with Technology and SBV standards., • Work with Information Technology and data owners to integrate data from approved source systems., • Map source data, transformations, definitions and dependencies required for each analytical product., • Develop data-quality rules covering completeness, accuracy, validity, consistency, uniqueness and timeliness., • Conduct reconciliation, exception analysis and root-cause investigation of material data-quality issues., • Establish controlled metric definitions, reference data and reporting hierarchies., • Maintain people-data dictionaries, calculation standards, data lineage and reporting documentation., • Support master-data controls and contribute analytical requirements to HR-system changes, integrations and People 360 implementation., • Develop and maintain an integrated People governance, compliance and risk measurement framework., • Analyse indicators relating to applicable labour legislation, Employment Equity, B-BBEE, POPIA, ISO 9001, ESG and approved internal People policies and controls., • Monitor trends in audit findings, control failures, repeat findings, overdue corrective actions and emerging people risks., • Develop leading and lagging indicators for material people-related risks., • Provide analytical assurance over information submitted to management, governance committees, auditors and relevant external stakeholders., • Test the completeness, consistency and traceability of material People reports before publication., • Support internal and external audit activity through data extraction, analysis, reconciliation and evidence preparation, • Identify control weaknesses, recommend evidence-based improvements and maintain appropriate audit trails., • Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard., • Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome., • Ensure people analytics complies with POPIA, SBV privacy requirements, information-security standards and approved records-management practices., • Apply privacy-by-design principles and ensure access to sensitive information is role-based, justified and controlled., • Assess whether data use is proportionate to the business question and document the intended purpose., • Identify and escalation risks of inappropriate interpretation, unfair bias, excessive monitoring or unintended employee impact., • Apply appropriate aggregation, de-identification and suppression rules to protect employee confidentiality., • Support governance over analytical models, artificial intelligence and automated decision-support tools used in the People function., • Monitor analytical models and rules for accuracy, relevance, drift and potentially unfair outcomes., • Communicate limitations and conditions for using analytical findings and promote responsible, transparent use of people data., • Act as an analytical adviser to People leaders, governance stakeholders and designated business leaders., • Partner with stakeholders to define the business problem before developing reports or analytical solutions., • Challenge unclear measures, unsupported assumptions and inconsistent interpretations of workforce information., • Translate technical findings into concise, commercially relevant recommendations., • Present findings to management and governance forums and respond authoritatively to questions regarding data integrity and interpretation., • Facilitate insight sessions that move stakeholders from observation to decision and action., • Build effective relationships across People, Finance, Risk, Compliance, Technology and Operations., • Coach HR employees on metric definitions, dashboard interpretation and evidence-based decision-making., • Maintain awareness of developments in people analytics, workforce planning, business intelligence, artificial intelligence and HR technology., • Identify opportunities to improve analytical efficiency, insight quality and stakeholder self-service., • Develop prototypes and proofs of concept for priority analytical use cases., • Introduce repeatable analytical methods, templates and quality-assurance practices., • Evaluate new data sources, tools and methodologies against business value, security, privacy and governance requirements., • Partner with Technology on appropriate automation and integration opportunities., • Build analytics capability within the People function through toolkits, guidance and knowledge sharing., • Contribute to continuous improvement of People processes through evidence and measurement., • Act as a change management architect in periods of change to ensure business continuity., • Manage the integration of HR risk & Governance into a seamless end to end solution for customers., • Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required., • Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio, • 4 years’ relevant experience in people analytics, workforce analytics, HR reporting, business intelligence, workforce planning or a closely related analytical role., • Demonstrated experience developing management dashboards and executive-level analytical reports., • Experience working with HRIS, payroll, time and attendance, talent or workforce-management datasets., • Experience integrating and reconciling data from multiple sources., • Practical experience translating business questions into analytical outputs and recommendations., • Experience working with sensitive employee information and applying privacy and governance controls., • Experience in a regulated, operationally complex, labour-intensive or unionised environment: Advantageous, • 4 years’ relevant experience in people analytics, workforce analytics, HR reporting, business intelligence, workforce planning or a closely related analytical role., • Demonstrated experience developing management dashboards and executive-level analytical reports., • Experience working with HRIS, payroll, time and attendance, talent or workforce-management datasets., • Experience integrating and reconciling data from multiple sources., • Practical experience translating business questions into analytical outputs and recommendations., • Experience working with sensitive employee information and applying privacy and governance controls., • Experience in a regulated, operationally complex, labour-intensive or unionised environment: Advantageous, • Bachelor’s degree or equivalent qualification in Data Analytics, Statistics, Business Analytics, Information Systems, Industrial or Organisational Psychology, Human Resource Management with a substantial analytics component, Economics, quantitative social science or a related discipline. Management Permanent Market Related No Houghton #J-18808-Ljbffr

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