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About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

An exciting business opportunity has arisen for an Business Development Manager for a recruitment agency. If you are looking to take your career and earnings to the next step this is the perfect opportunity. GR8 Connect is a privately owned specialist Recruitment Agency that specialises in Industrial, Tech, IT, Hospitality, Healthcare, and other various industries. This will be a business development role which will require the correct candidate to build the business using new and innovative sales techniques. GR8 Connect are willing to provide the brand and back office support. It will be your responsibility to find clients using your network and connections. This is suitable for all industries and for temporary and permanent recruitment. Key Responsibilities / Tasks · Building your desk and finding clients in your niche market. · Day to day management of the client’s requirements · Achieve and increase performance across targeted KPI’s. · Excellent commercial understanding managing the client and the company budget. · The ideal candidate will be highly analytical and have a proven track record of successfully influencing and building relationships. · Initial contract to be Monday to Friday 09:00 to 17:30 with flexibility on working hours to support the business needs. · Sales and marketing - cold calling, structured email or LinkedIn out-reach campaigns and digital marketing campaigns Role Requirements · A mixture of new business calling and managing existing relationships · Advertising roles · Organising and arranging interviews · Contract negotiations with clients · You will contribute to helping the business grow. · Implement improved business processes. Key Qualifications / Experience · Previous experience of business development in recruitment or similar industry · Network or connections which can be utilised to build leads and attain sales · Self-motivated, ambitious and target driven. · Excellent communicator who can build strong relationships. · Able to work in a high-pressured environment. · True desire to be developed and offer growth within the company. · To be able to work well within a team and as an individual. · To have a positive attitude and be confident speaking to candidates and clients over the phone and face to face About You · At least 2-years proven track record within a recruitment sales. · You will be business minded with a desire to personally grow and build your portfolio · Attitude is the most essential criteria, a team player, hardworking and business focussed. · A want to succeed and a work smart, proactive outlook. · You will be career minded with a desire to personally grow and build. · You will be advertising, headhunting and engaging with candidates on a daily basis. · Rapport building skills are the most valuable asset you will have.