Sales and Office Administrator
hace 3 días
Grimsby
Encompass Marine is a trusted sales and marketing agent and the exclusive business development partner for leading international shipyards, ship repair, marine systems, spare parts, and service providers. We are recruiting a Sales and Office Administrator, based at our head office in Grimsby on a hybrid working basis. (37 hours/week, comprising 3 days per week in office, 2 days WFH) Salary band for the role is: £23,000 - £27,000 pa, depending on experience. The right candidate will play a crucial role in supporting the sales team and ensuring the smooth running of operations. Responsibilities will include: • Ensure the efficient running of the office for a small, dedicated team., • Reception duties including answering, screening and forwarding telephone calls. A professional, courteous and pleasant telephone manner is always essential., • Maintain electronic systems including reporting and dealing with IT queries, filing of emails, updating of electronic calendars, contacts and Super Office CRM., • Follow up, track, record and issue invoices., • Minute taking., • Organisation of exhibitions as directed., • Gather and collate data and information from a variety of sources, to interpret vessel. docking and survey dates, to update and maintain our CRM., • Produce monthly reports., • Appointment setting, visit itineraries and producing pre visit reports for marketing trips., • Make travel / hotel arrangements as required. Skills and Qualifications: • Previous experience in a similar role, ideally within a technical / marine sales or support environment., • Excellent written and verbal communication skills, with experience in dealing with multinational customers., • Strong organisational and multitasking abilities., • Proficiency in MS Office, particularly Word and Excel and Super Office CRM., • Attention to detail and a high level of accuracy., • Experience of working in a fast-paced environment. If you are an enthusiastic and driven individual with a passion for administration, this is an exciting opportunity to join a growing company, with potential to develop.